RoadVitals

1996 INFINITI G20

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Oct 21, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Apr 22, 1997
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 13 NHTSA owner-reported complaints for the 1996 INFINITI G20, most frequently naming the brakes, engine and tires & wheels categories. 1 safety recall has been issued covering this model year; and 41 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes215.4%
  • Engine215.4%
  • Tires & wheels215.4%
  • Fuel system215.4%
  • Airbags17.7%
  • Transmission17.7%
  • Driver assistance17.7%
  • Seat belts17.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
97V072000

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

Apr 22, 1997
85,000 units potentially affected
The defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE FOLLOWING STATES: CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. CORROSION OF THE FUEL FILLER TUBE ASSEMBLY CAN OCCUR, ESPECIALLY THOSE VEHICLES OPERATED IN THE "SALT BELT," RESULTING IN FUEL LEAKAGE.
The risk: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
The remedy: DEALERS WILL INSPECT THE FUEL FILLER TUBE AND REPLACE THE TUBE WITH A NEW ONE. ANY OTHER COMPONENTS OF THE FUEL FILLER TUBE ASSEMBLY WHICH ARE DAMAGED OR DETERIORATED WILL ALSO BE REPLACED.
NISSAN NORTH AMERICA, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 13
Tires & wheels
Filed Oct 21, 2015

20 OCTOBER 2015 TO:NHTSASEND VIA WEBSITE RE: COMPLAINT ? FAULTY FALKEN TIRES JUST OVER FOUR MONTHS AGO ON JUNE 2, 2015, I PURCHASED AND HAD INSTALLED TWO FALKEN TIRES, P195/65R14 SINCERA T, FROM WALMART IN COTTONWOOD, ARIZONA. ON OR NEAR OCTOBER 1, 2015 BOTH TIRES BLEW OUT WITHIN TWO DAYS OF ONE ANOTHER AFTER LESS THAN 1000 MILES. THE OUT-OF-STATE REPLACEMENT DEALER CLAIMED THE TIRES WERE FAULTY. PLEASE CONFIRM RECEIPT OF THIS COMMUNICATION. THANK YOU! *TR

NHTSA ID
10783868
Incident
Oct 2, 2015
Mileage
900 mi
Seat belts
Filed Nov 27, 2007

WHEN MY DAUGHTER WENT TO BUCKLE HER SEATBELT IN THE BACK SEAT OF MY CAR, THE BUCKLE WOULDN'T LATCH. I TRIED IT, TOO--THE METAL PIECE SLID INTO THE OTHER PART WITHOUT LATCHING. THEN IT'D LATCH; NEXT TRY IT WOULDN'T. I COULDN'T TRUST THE SEATBELT, SO WE COULDN'T LET THE CHILDREN RIDE IN THAT CAR ANY LONGER. THANKFULLY THE SEATBELT FAILED WHEN WE WERE BUCKLING THE CHILD IN THE CAR IN THE DRIVEWAY HEADING OUT--AND NOT DURING AN ACCIDENT, OR ON THE WAY HOME. I'M MAD THAT THE SEATBELT COULD FAIL WITHOUT WARNING LIKE THAT. HOW CAN I TRUST THAT THE SEATBELT WILL WORK PROPERLY WHEN IT'S NEEDED???!! I CALLED THE MANUFACTURER AND THEY CONFIRMED A LIFETIME WARRANTY ON THE SEATBELT. 11/26 I TOOK THE CAR TO THE DEALER AND THEY REPLACED THE SEATBELT MECHANISM UNDER WARRANTY AND CHECKED THE FUNCTION OF THE OTHER SEATBELTS. I'M SATISFIED THAT THEY'VE FIXED IT... BUT STILL CONCERNED IF THE OTHER SEATBELTS WILL FAIL WITHOUT MY KNOWING, AND CONCERNED ABOUT ALL THE OTHER CARS OF MY MAKE/MODEL OUT THERE, WHOSE SEATBELTS MAY HAVE FAILED AND PARENTS DON'T YET KNOW IT. *TR

NHTSA ID
10210053
Incident
Oct 27, 2007
Mileage
94,500 mi
Tires & wheels
Filed Jul 8, 2005

DT: INFINITI G20 1996. TIRE SEPARATION OCCURRED ON THREE OF FOUR OF THE TIRES. THE DEALER SAID THAT THEY DID NOT KNOW WHY THE DEFECT HAPPENED, AND THE REPLACEMENT TIRES WERE DOING THE SAME THING. THE MANUFACTURER SAID THEY WILL PRORATE THE TIRES AND NOT GIVE THE CONSUMERS TIRES FOR FREE. *AK *SC *JB

NHTSA ID
10125525
Incident
May 26, 2004
Mileage
36,000 mi
Transmission
Filed Feb 28, 2003

TRANSMISSION FAILURE. AUTOMOBILE WELL MAINTAINED PRIOR TO INCIDENT. *JB

NHTSA ID
10008262
Incident
Feb 18, 2003
Engine
Filed Nov 22, 2000

MOTOR MOUNTS THAT FAIL AT UNDER 60,000 MILES ARE DEFINITELY A HAZARD, AND MANUFACTURER REFUSES TO REPLACE UNDER WARRANTY. *AK

NHTSA ID
736750
Incident
Nov 1, 2000
Engine
Filed May 31, 2000

TWO (2) ENGINE MOUNTS CRACKED AND NEEDED TO BE REPLACED. *AK

NHTSA ID
723389
Incident
Apr 24, 2000
Fuel system
Filed Apr 4, 2000

WHILE DRIVING SMELLED GAS. MECHANIC CHECKED, BUT COULD NOT FIND ANYTHING. CONSUMER FELT THIS MADE IT UNSAFE TO DRIVE. *AK

NHTSA ID
859638
Incident
Mar 3, 2000
Airbags
Filed Oct 16, 1998
Crash reported1 injury reported

VIOLENT DEPLOYMENT OF AIR BAG DURING COLLISION RESULTING IN PERMANENT EYE DAMAGE.

NHTSA ID
542055
Incident
Jan 29, 1998

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

ITB09-039J

STRUCTURE; VISIBILITY

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB13-007H

STRUCTURE; VISIBILITY

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB10-067C

WHEELS

WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB16-006A

ELECTRICAL SYSTEM

INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB19-008

EQUIPMENT

EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of the related owner?s manual. - Not all cleaners are created equal. - Many cleaners come in concentrated form. - Alkaline cleaners (cleaners with a high pH value) can cause spots on paint and trim when not used as directed. - Some commercial car washes use cleaners with a high pH value. - When using cleaners that meet the conditions defined in the Appearance and care section, be sure to carefully follow the cleaner?s directions. - When finished cleaning/washing, rinse thoroughly with clean water. IMPORTANT: Damage to paint, glass, bright metal, or any other exterior surface caused by using improper cleaning products is not covered under warranty. Always refer to the Paint Incident Identification Manual (PIIM) and Assurance Products Reference Manual (APRM). Follow the guidelines in the PIIM and APRM for non-warrantable exterior body, glass, or painted surface quality issues. To access the PIIM and APRM, login to nnanet.com: - For the PIIM, select: MY LINKS > Warranty > Paint Incident Identification Manual - For the APRM, select: MY DOCUMENTS > Warranty > APRM See further information in this bulletin.

ITB18-037

EQUIPMENT; STRUCTURE

PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors (see examples on page 2). When removing the protective covering, care must be used to avoid scuffs, scrapes, cuts, and other abrasive contact to interior trim components. DO NOT use sharp objects like razor blades, box cutters, knives, etc. when removing the plastic interior trim protective covering. IMPORTANT: All soft trim described in this bulletin is on automatic return to NNA. Any trim found damaged in the way described in this bulletin will be charged back to the dealer.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

INFINITI G20 by model year
YearComplaintsRecallsInvestigationsIssue Index
2002500—
2001700—
2000100038.9
1999700—
1998000—
1997000—
1996Viewing131038.9
1995212052.5
1994720—
1993620—
1992820—
1991820—
1990000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.