AirbagsBody & structureFuel system
Filed Apr 7, 2026
The contact owns a 2013 Infiniti JX35. The contact stated that for the past several months, the air bag warning light had been intermittently illuminated, and the fuel gauge had failed to indicate the proper fuel levels in the fuel tank. Additionally, it was difficult to open the hood. The contact researched online and related the failures to NHTSA Campaign Number: 16V244000 (Air Bags),12V398000 (Fuel System, Gasoline), and 15V033000 (Structure). The vehicle was taken to a dealer, and the contact was informed that there were no open recalls associated with the VIN for the failures. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 147,516.
- NHTSA ID
- 11729678
- Incident
- Feb 2, 2026
- Mileage
- 147,516 mi
BrakesFuel system
Filed May 10, 2021
WE DROVE TO FILL UP THE TANK. AFTER FILLING UNTIL IT STOPPED THE MILEAGE TO EMPTY DID NOT INCREASE. THE FUEL LEVEL THEN STAYED AT FULL AS WE DROVE TO RUN ERRANDS BUT THE MILEAGE TO EMPTY NEVER UPDATED AND ONLY SHOWED A DECREASE OF MILES. ADDITIONALLY, WHEN WE BREAK THE STOPPING DISTANCE IS REALLY LONG AND WE HAVE TO BREAK FARTHER BACK. IT FEELS 'SQUISHY' BUT HAS NEW BRAKE PADS. CONSUMER STATED HE WOULD LIKE THE COMPLAINT TO BE REMOVED, MADE AN ERROR.
- NHTSA ID
- 11415792
- Incident
- May 9, 2021
- Mileage
- 113,320 mi
Driver assistanceFuel systemPowertrain (other)
Filed Apr 13, 2019
CAR SHUDDERS AND STALLS WHEN IS COMING TO A STOP OR SLOWING DOWN AND TRYING TO ACCELERATE WILL STALL AND SKIP RPMS I'VE SEEN MANY COMPLAINTS ABOUT THE SAME THING
- NHTSA ID
- 11196004
- Incident
- Jan 8, 2019
- Mileage
- 104,000 mi
Fuel system
Filed Apr 10, 2019
TL* THE CONTACT OWNS A 2013 INFINITI JX35. WHILE APPROACHING A STOP IN TRAFFIC, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT IT WOULD NOT MOVE FORWARD OR IN REVERSE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AFTER APPROXIMATELY TWO MONTHS OF BEING PARKED, THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A FUEL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
- NHTSA ID
- 11195399
- Incident
- Nov 1, 2018
- Mileage
- 90,000 mi
AirbagsFuel system
Filed Apr 7, 2015
MY INFINITY JX35 HAS HAD MULTIPLE ISSUES IN REGARDS TO THE PASSENGER SIDE AIRBAG SYSTEM AS WELL AS THE FUEL GAGE. I HAVE HAD MY VEHICLE TO THE DEALERSHIP FOR REPAIRS 3 TIMES FOR BOTH ISSUES AND THE ISSUES STILL HAVE NOT BEEN RESOLVED. THE PASSENGER SIDE AIRBAG DOES NOT DETECT MY WIFE WHEN SHE IS IN THE SEAT. INFINITY FIRST TOLD ME IT WAS A RECALL ISSUE AND NOW THEY DON'T KNOW. THE FUEL GAGE MOVES AROUND SPORADICALLY AND DOES NOT GIVE AN ACCURATE MEASURE OF FUEL IN THE CAR. THE DEALERSHIP FIRST REPLACED A SENSOR IN THE FUEL TANK TWICE WHICH DID NOT FIX THE ISSUE, AND THEN THE ENTIRE DASHBOARD SYSTEMS AND STILL IT HAS FAILED TO WORK CORRECTLY. I ATTEMPTED TO GET INFINITY TO REPURCHASE MY VEHICLE BUT WAS DENIED EVEN THOUGH THEY DO NOT HAVE A SOLUTION FOR MY VEHICLE. *TR
- NHTSA ID
- 10704208
- Incident
- Jun 2, 2014
- Mileage
- 13,000 mi
Fuel system
Filed Oct 7, 2013
WHEN FUEL IS LOW AND LOW WARNING LIGHT COMES UP, DISTANCE TO EMPTY APPROXIMATELY 20 MILES. FILL GAS TANK WITH APPROXIMATELY 4 GALLONS OF GAS AND DTE CONTINUES TO DISPLAY 20 MILES EVEN AFTER TURNING CAR OFF/ON OVER SEVERAL DAYS AND DRIVING APPROXIMATELY 30 MILES. DTE DOES NOT RESET UNTIL TANK IS FILLED UP. THIS HAPPENED SEVERAL TIMES. DEALER (COMPETITION INFINITI IN SMITHTOWN NY) TOLD ME THIS IS NORMAL? *TR
- NHTSA ID
- 10547085
- Incident
- Jun 13, 2013
- Mileage
- 5,000 mi
Fuel system
Filed Aug 2, 2013
TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED DUE TO AN EMPTY FUEL TANK. THE FUEL GAUGE READING WAS INACCURATE AND DISPLAYED THAT THERE WAS FUEL IN THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FIVE TIMES AND AN UNKNOWN PART THAT WAS RELATED TO THE FUEL GAUGE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.
- NHTSA ID
- 10533270
- Incident
- Aug 1, 2012
Fuel system
Filed Feb 12, 2013
I'M EXPERIENCING A PROBLEM WITH THE CITY MPG PERFORMANCE. I OBTAINING AN AVERAGE OF 10MPG DRIVING IN THE CITY ONLY. I TESTED ON THE HIGHWAY AND OBTAINED 20.5 MPG. AVERAGE WILL DEPEND ON THE CITY VS HIGHWAY MILES DRIVEN. *TR
- NHTSA ID
- 10497956
- Incident
- Feb 8, 2013
- Mileage
- 5,300 mi
AirbagsFuel system
Filed Feb 12, 2013
MY JX35 PASSENGER AIRBAG DEACTIVATION LIGHT TURNS ON RANDOMLY. I TOOK MY AUTOMOBILE TO THE DEALER AT LEAST FOUR TIMES AND THEY COULDN'T REPRODUCE IT. I RECORDED SEVERAL VIDEOS OF THIS ISSUE WHERE MY WIFE OR EVEN MYSELF IS IN THE PASSENGER SEAT AND THE DEACTIVATION AIR BAG LIGHT TURNS ON WHILE THE CAR IS IN MOTION. A BIG SAFETY PROBLEM. ALSO EXPERIENCING A PROBLEM WITH THE CITY MPG, I OBTAINING AN AVERAGE OF 10MPG. *TR
- NHTSA ID
- 10497951
- Incident
- Feb 11, 2013
- Mileage
- 5,250 mi
ElectricalFuel system
Filed Aug 19, 2012
FUEL GAUGE CLAIMED 45 MILES UNTIL EMPTY; HOWEVER SOMETIME WITHIN THE NEXT MILE, FUEL GAUGE IMMEDIATELY WENT TO "-" AND VEHICLE STALLED AND WAS OUT OF GAS ON HIGHWAY. FORTUNATELY WAS NEAR OFF RAMP. WALKED TO GAS STATION WAS ABLE TO REFILL TANK, VEHICLE STARTED IMMEDIATELY. FUEL GAUGE FAULTY. *TR
- NHTSA ID
- 10471458
- Incident
- Aug 1, 2012
- Mileage
- 5,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.