2000 INFINITI QX4 Problems

The vehicle is completely rusting underneath and running boards. I was told by Infiniti customer affairs that the recalls had closed for rusted out struts. This impacts driving and can become a safety concern if the struts completely rust away. I'm concerned for my safety or the safety of my family if this failure occurs. The dealerships will not honor a recall that is no longer valid or closed. This is a potential life safety issue.

TL* THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT STATED THAT THE VEHICLE'S FRAME WAS COMPLETELY RUSTED AND THE FUEL TANK DID NOT INDICATE WHEN IT WAS AT FULL CAPACITY. AS A RESULT, FUEL WOULD OVERFLOW. THE RUST FAILURE WAS REMEDIED IN 2012. THE VEHICLE WAS TAKEN TO INFINITI OF NORTHERN KENTUCKY (1945 DIXIE HWY, FORT WRIGHT, KY 41011) FOR OTHER REPAIRS; HOWEVER, IT WAS NOT DIAGNOSED FOR THE FUEL FAILURE. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT STATED THAT CORROSION OF THE STRUT TOWER HOUSING CAUSED THE POWER STEERING COLUMN TO FRACTURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 195,000.

I WAS TOLD ABOUT A RECALL ON THIS VEHICLE DUE TO FRAME BODY STRUT HOUSING CORROSION, I'M HEARING A CLICKING SOUND AS I PROCEED TO MAKE TURNS NOW. I TOOK IT IN TO BE LOOKED AT TO SEE IF NOISE I WAS HEARING COULD BE REPAIRED, UPON THE MECHANIC PLACING THE VEHICLE ON THE LIFT HE NOTICED THE CORROSION ON FRONT END OF THE STRUT HOUSING.

TL* THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT STATED THAT THE VEHICLE'S FRAME WAS COMPLETELY RUSTED AND THE FUEL TANK DID NOT INDICATE WHEN IT WAS AT FULL CAPACITY. AS A RESULT, FUEL WOULD OVERFLOW. THE RUST FAILURE WAS REMEDIED IN 2012. THE VEHICLE WAS TAKEN TO INFINITI OF NORTHERN KENTUCKY (1945 DIXIE HWY, FORT WRIGHT, KY 41011) FOR OTHER REPAIRS; HOWEVER, IT WAS NOT DIAGNOSED FOR THE FUEL FAILURE. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT STATED THAT WHILE REFUELING THE VEHICLE, FUEL SPEWED BACK FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 07V435000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VEHICLE WAS ONLY INSPECTED AND NOT REPAIRED. THE CONTACT STATED THAT THE DEALER WAS INSTRUCTED BY THE MANUFACTURER TO INSPECT THE VEHICLES FUEL FILLER TUBE ASSEMBLY FOR COATING AND MAKE REPAIRS IF NECESSARY. HOWEVER, THE RECALL NOTICE REMEDY INDICATED THAT DEALERS WOULD REPLACE THE FUEL FILLER TUBE ASSEMBLY WITH A NEW ONE WITH AN IMPROVED COATING PROCESS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 183,000.

TL* THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT STATED THAT CORROSION OF THE STRUT TOWER HOUSING CAUSED THE POWER STEERING COLUMN TO FRACTURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 195,000.

SERIOUS CORROSION ON THE FRAME. THE PASSENGER SIDE OF THE VEHICLE WHERE THE CONTROL ARM ATTACHES TO THE FRAME IS COMPLETELY RUSTED OUT JUST BEYOND THE STRUT MOUNT RECALL LOCATION. THE DEALERSHIP DEEMED IT NOT ABLE TO BE FIXED AND WAS TOLD BY BOTH THE DEALERSHIP AND CONSUMER AFFAIRS THAT ITS NOT THEIR PROBLEM. WHILE DRIVING 55 MPH I STARTED HEARING A KNOCKING NOISE IN THE RIGHT FRONT. SOON AFTER THE WHEEL STARTED SHAKING WHILE TURNING LEFT. KNOCKING GOT WORSE AND IT STARTED TO SWAY UNCONTROLLABLY WHILE TURNING. HAD IT TOWED TO DEALERSHIP WHERE IT IS STILL SITTING AND NOT ABLE TO BE DRIVEN. UPDATED 08/29/2017*JS

TL* THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT STATED THAT THE GAUGES AND THE LIGHTING ON THE INSTRUMENT PANEL WOULD FAIL ON AN INTERMITTENT BASIS WHEN DRIVING 30 MPH AND ABOVE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 87,500.

WHILE DRIVING BRAKES FAILED, MAKING IT HARD TO STOP THE VEHICLE. ALSO, TAIL LIGHTS WERE INOPERABLE. VEHICLE HAD BEEN TAKEN TO THE DEALER A TOTAL OF SIX TO EIGHT TIMES. WAS TOLD THERE WAS AN ELECTRICAL PROBLEM. *AK

RIDING WITH A CO WORKER COMING FROM BREAKFAST ON VETERANS PARKWAY,1ST DEFAULT WAS FRONT AXLE,2ND DEFAULT AIRBAGS DIDN'T DEPLOYED,SO I'M TELLING THE DRIVER TO SLOW DOWN CAUSE OF THE AXLE HE REFUSES AND HIT THE GUARD RAIL DOING 70MPH HIT 3 TIMES BEFORE STARTED ROLLING OFF GUARD RAIL.WAS HOSPITALIZED

MY FRAME AN BODY ON MY CAR RUSTING VERY BADLY. THE FRAME AN WHEEL WELL ON THE DRIVER SIDE OF CAR IS VERY BADLY RUSTED. I WENT FOR SERVICE BECAUSE OF A ROCKING BACK AN FORTH THEY TOLD ME TOO GET HELP RIGHT A WAY BECAUSE MY FRAME WAS ABOUT TO BREAK DUE TO RUST $1100. COST IS THERE A RECALL. I CANT AFFORD THIS COST. I REALLY NEED MY CAR ITS MY LIFE LINE. PLEASE HELP ME GET MY CAR REPAIRED.

TL*THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT WAS CHANGING A FLAT TIRE AND NOTICED THAT THE JACK WAS TOO HIGH TO FIT UNDERNEATH THE VEHICLE ONCE THE TIRE FLATTENED. HE ATTEMPTED TO JACK THE VEHICLE AT ANOTHER POINT AND CONFIRMED THAT THE VEHICLE COULD NOT BE RAISED HIGH ENOUGH TO CHANGE THE TIRE. THE FAILURE MILEAGE WAS 160,000 AND CURRENT MILEAGE WAS 170,000. UPDATED 03-07-08 *BF THE JACK DID NOT EXTEND FAR ENOUGH TO RAISE THE TIRE OFF THE GROUND, THEREFORE THE CONSUMER WAS UNABLE TO CHANGE THE TIRE. UPDATED

WHILE PARKED THE VEHICLE CAUGHT ON FIRE UNDER THE HOOD. *NLM

TL* THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, ALL STEERING CONTROL WAS LOST. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE TO THE SHOULDER OF THE ROAD WHERE IT WAS STOPPED. THE VEHICLE WAS THEN TOWED HOME AND INSPECTED BY AN INDEPENDENT MECHANIC, WHO STATED THAT THERE WAS CORROSION ON THE FRONT DRIVERS SIDE FRAME, WHICH DETACHED AND FRACTURED THE STEERING SHAFT. THE STEERING SHAFT WAS REPLACED AND THE FRONT DRIVERS SIDE FRAME WAS REPAIRED. THE DRIVER AND PASSENGER SIDE RUNNING BOARDS WERE ALSO REPAIRED DUE TO CORROSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WOULD INTERMITTENTLY BECOME STUCK IN A PARTIALLY DEPRESSED POSITION. IN ORDER TO RELEASE THE PEDAL, THE CONTACT WOULD APPLY EXCESSIVE PRESSURE TO THE ACCELERATOR PEDAL AS WELL AS THE BRAKE PEDAL. THE VEHICLE HAD NOT BEEN INSPECTED FOR THE ACCELERATOR PEDAL FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 198,000.