RoadVitals

2010 Jaguar Xk

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Oct 29, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Mar 14, 2011
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2010 Jaguar Xk, most frequently naming the brakes, driver assistance and fuel system categories. 2 safety recalls have been issued covering this model year; and 293 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes133.3%
  • Driver assistance133.3%
  • Fuel system133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
11V168000

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Mar 14, 2011
4,926 units potentially affected
The defect: JAGUAR IS RECALLING CERTAIN MODEL YEAR 2010 XK AND XF VEHICLES MANUFACTURED FROM JUNE 27, 2009, THROUGH MARCH 10, 2010. THE POWER ASSIST STEERING (PAS) PIPES HAVE BEEN SUPPLIED WITH ZINC-NICKEL PLATING THAT DOES NOT MEET FULLY THE CORROSION PROTECTION REQUIREMENTS OF JAGUAR'S ENGINEERING SPECIFICATION. AFTER AN EXTENDED PERIOD OF TIME IN SERVICE, CORROSION OF THE PAS PIPES WILL OCCUR THAT MAY LEAD TO PIN-HOLING OF THE PIPE.
The risk: PIN-HOLING OF THE PAS PIPES COULD ALLOW PRESSURIZED POWER STEERING FLUID TO LEAK INTO THE UNDER-HOOD AND ENGINE BAY AREA. A LOSS OF POWER STEERING FLUID WILL RESULT IN A LOSS OF POWER ASSIST STEERING. ALSO, THAT FLUID MAY IGNITE IF IT COMES INTO CONTACT WITH AN IGNITION SOURCE OR A SURFACE AT SUFFICIENTLY HIGH ENOUGH TEMPERATURE, CAUSING A VEHICLE FIRE.
The remedy: DEALERS WILL REPLACE THE POWER STEERING FLUID PIPES WITH PARTS MANUFACTURED TO THE REQUIRED CORROSION PROTECTION SPECIFICATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGED. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JUNE 6, 2011. OWNERS MAY CONTACT JAGUAR AT 1-800-452-4827.
JAGUAR LAND ROVER NORTH AMERICA, LLCManufacturer number J018View on NHTSA.gov
10V332000

ENGINE AND ENGINE COOLING

Jul 22, 2010
5,048 units potentially affected
The defect: JAGUAR IS RECALLING CERTAIN MODEL YEAR 2010-2011 JAGUAR XK AND MODEL YEAR 2010 XF V8 5.OL GASOLINE ENGINE VEHICLES. THE IN-TANK ELECTRIC FUEL PUMP MAY NOT BE CORRECTLY ACTIVATED AS THE FUEL PUMP RELAY IS NOT ENERGIZED FOLLOWING A VEHICLE START UP CYCLE. AN INADEQUATE SUPPLY OF FUEL TO THE ENGINE COULD RESULT.
The risk: FUEL STARVATION TO THE ENGINE LEADS TO ENGINE STUMBLE FOLLOWED BY ENGINE CUT OUT WITH MINIMAL WARNING AND COULD POTENTIALLY CAUSE A CRASH.
The remedy: DEALERS WILL DOWNLOAD REVISED SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE AUGUST 30, 2010. OWNERS MAY CONTACT JAGUAR AT 1-800-452-4827.
JAGUAR LAND ROVER NORTH AMERICA, LLCManufacturer number J017View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Oct 29, 2021

The contact owns a 2010 Jaguar XK. The contact stated while driving 60 MPH, she smelled an abnormally strong gasoline odor. There were no warning lights illuminated. The contact was able to continue to drive the vehicle. The contact also stated there was gasoline was leaking underneath the passenger’s side door. The manufacturer was notified of the failure and had the vehicle towed to the dealer for the diagnostic test and repair; however, the manufacturer called back and informed the contact that they would no longer cover the repair of the vehicle because the VIN was not included in a recall. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 80,000.

NHTSA ID
11438696
Incident
Sep 24, 2021
Mileage
80,000 mi
Brakes
Filed Dec 27, 2010

TL*THE CONTACT OWNS A 2010 JAGUAR XK. WHILE DRIVING APPROXIMATELY 65-70 MPH, THE CONTACT APPLIED THE BRAKES AND THERE WAS A VIBRATION AND DELAYED RESPONSE. THE FAILURE WOULD OCCUR WHEN THE VEHICLE WAS IN OPERATION AT ANY SPEED BEING DRIVEN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NUMEROUS OCCASIONS WHERE THE FRONT AND REAR BRAKES AND ROTORS WERE REPLACED. THE REPAIRS WERE PERFORMED ABOUT EIGHT TIMES. THE FAILURE CONTINUED AFTER THE REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 300.

NHTSA ID
10372480
Incident
May 25, 2010
Mileage
300 mi
Driver assistance
Filed Nov 15, 2010

TL* THE CONTACT OWNS A 2010 JAGUAR XK. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WOULD BECOME STUCK IN THE OPEN THROTTLE POSITION WHEN TRAVELING AT VARIOUS SPEEDS. THE CONTACT WOULD DEPRESS THE BRAKE PEDAL FIRMLY TO SLOW THE VEHICLE. SHE WOULD THEN SHIFT INTO NEUTRAL BECAUSE THE VEHICLE WOULD NOT STOP. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE DEALER COULD NOT FIND THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED IN REGARDS TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,300 AND THE CURRENT MILEAGE WAS APPROXIMATELY 6,600.

NHTSA ID
10365826
Incident
Oct 24, 2010
Mileage
6,300 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SFCC_09AUG18_REV

ELECTRICAL SYSTEM

A customer may report "Hood Open" message displays on IP with hood closed.

SFCC_09AUG18_REV

EQUIPMENT

SIM card activation issues

SFCC_09AUG18_REV

EQUIPMENT

InControl Touch Pro phase 4 customer letter

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jaguar Xk by model year
YearComplaintsRecallsInvestigationsIssue Index
2020000—
2017000—
2016000—
2015220—
2014340—
2013240—
2012220—
2011320—
2010Viewing320—
2009210—
2008510—
2007151040.6
2006410—
2005400—
2004010—
2003120—
2002010—
2001010—
2000010—
1999010—
1998010—
1997010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.