RoadVitals

2014 Jaguar Xk

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Aug 3, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Jan 27, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2014 Jaguar Xk, most frequently naming the other / unspecified, brakes and driver assistance categories. 4 safety recalls have been issued covering this model year; and 315 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified228.6%
  • Brakes114.3%
  • Driver assistance114.3%
  • Fuel system114.3%
  • Steering114.3%
  • Tires & wheels114.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
15V038000

EXTERIOR LIGHTING

Jan 27, 2015
4,787 units potentially affected
The defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2012-2015 Jaguar XK vehicles manufactured March 4, 2011, to March 20, 2014. In the affected vehicles, the front side lamps (parking lamps) may turn off after approximately 5 minutes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: If the parking lamps turn off, the vehicle will have reduced conspicuity, increasing the risk of a crash.
The remedy: Jaguar will notify owners, and dealers will update software that controls the front side lamps, free of charge. The recall began March 5, 2015. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J049.
Jaguar Land Rover North America, LLCManufacturer number J049View on NHTSA.gov
14V389000

EQUIPMENT:OTHER:LABELS; TIRES:TEMPORARY/EMERGENCY SPARE TIRE

Jul 1, 2014
144 units potentially affected
The defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2015 XK (XKR and XKR-S) vehicles manufactured August 24, 2012, to June 10, 2014, and equipped with a 5.0L engine. The tire placard has incorrect information for the spare tire stating "none" for the inflation pressure of the spare wheel. Thus, these vehicles do not comply with the requirements of the Federal Motor Vehicle Safety Standard No. 110, "Tire Selection and Rims for Passenger Cars."
The risk: If the recommended pressure for the spare tire is not provided, the tire may not be properly inflated which may result in its failure, increasing the risk of a crash.
The remedy: Jaguar will notify owners, and dealers will inspect the vehicles and, as necessary, attach a corrected tire placard label stating the tire size and pressure, free of charge. The recall began on August 29, 2014. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J041.
Jaguar Land Rover North America, LLCManufacturer number J041View on NHTSA.gov
14V157000

SUSPENSION:REAR

Mar 31, 2014
297 units potentially affected
The defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2014 XJ, XF and XK vehicles. In the affected vehicles, the toe links, components used to control the alignment of the rear wheels, can separate from the rear sub-frame.
The risk: If a toe link separates from the rear sub-frame, a loss of vehicle stability and directional control may result, increasing the risk of a crash.
The remedy: Jaguar notified owners on May 8, 2014, and dealers will replace the nut and washer assembly on the rear toe links, free of charge. The recall is expected to begin around May 27, 2014. Owners may contact Jaguar at 1-855-524-8278. Jaguar's number for this recall is J037.
Jaguar Land Rover North America, LLCManufacturer number J037View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Aug 3, 2018

THE FUEL LINE BECAME DISCONNECTED FROM THE TOP OF THE FUEL PUMP AND FUEL LEAKED ONTO THE ASPHALT. . THIS HAPPENED WHILE THE CAR WAS PARKED IN A PARKING LOT. IT WAS REPAIRED BY THE DEALER WHO FOUND THAT THE CONNECTION POINT OF THE FUEL LINE ON THE "TOP HAT"HAD OPENED AND THAT THE TOP HAT WAS DAMAGED. THIS CONNECTION IS AT THE TOP OF THE FUEL TANK AND WAS NEVER SERVICED, IT APPEARS THAT THE.CONNECTION FAILED DUE THE POLYMER MATERIAL DETERIORATING AND CRACKING.

NHTSA ID
11115573
Incident
Mar 24, 2018
Mileage
29,369 mi
BrakesOther / unspecifiedTires & wheels
Filed Sep 15, 2014

THIS CAR (AS WELL AS SEVERAL OTHER SPORTS CARS) COMES WITH HIGH PERFORMANCE TIRES WITH SO LITTLE TRACTION IN RAIN AND SNOW THAT THEY TOTALLY DEFEAT THE PURPOSE OF THE ANTI-LOCK BRAKES AND STABILITY CONTROL SYSTEMS. THESE TIRES ARE SO SMOOTH THAT THEY WILL HYDRO-PLANE AT 30 MPH DURING A HARD RAIN. IN ONLY INCH OF SNOW, THE ANTI-LOCK BRAKES AND STABILITY CONTROL SYSTEMS DO NOT WORK AT ALL DO TO THE TOTAL ABSENCE OF TRACTION. ABOVE 5 MPH IN INCH OF SNOW THERE IS NO STEERING CONTROL AS THERE IS NOT ENOUGH TRACTION. WHAT IS THE PURPOSE OF MANDATING ANTI-LOCK BRAKES AND STABILITY CONTROL WHEN YOU LET MANUFACTURERS PUT TIRES ON THE CAR THAT DEFEAT THEM IN ORDINARY DRIVING CONDITIONS? RAIN AND SNOW ARE NORMAL DRIVING CONDITIONS IN MOST OF THE US. THE CAD COMES WITH A HEATED WINDSHIELD, HEATING SEATS, HEATED STEERING WHEEL, HEATED SIDE MIRRORS AND A WINTER DRIVING MODE FOR THE TRANSMISSION, ALL INDICATING THAT THIS CAR IS MADE FOR WINTER DRIVING, YET IT IS TOTALLY UNSAFE TO DRIVE IN THE WINTER. THE TIRES ARE INTENDED TO BE SAFE AT 155 MPH (THE CAR'S MAX SPEED), YET THERE IS NO STATE IN THE COUNTRY WITH SPEED LIMITS WITHIN 70 MPH OF THAT. HOW DOES THIS MAKE ANY SENSE? MOST CONSUMERS DRIVE FAR MORE OFTEN IN RAIN AND SNOW THAN WE DO AT 150 MPH IN PERFECT CONDITIONS. PLEASE MANDATE SAFE TIRES ON NEW CARS. I LOST CONTROL OF THE CAR SEVERAL TIMES ON GRADES AS LOW A 1% AND IN TRYING TO TURN CORNERS WITH ONLY INCH OF SNOW ON THE GROUND. I HAD TO STOP DRIVING IT ALL WINTER. *TR

NHTSA ID
10633285
Incident
Dec 18, 2013
Mileage
550 mi
Driver assistanceOther / unspecifiedSteering
Filed Dec 23, 2013

I BOUGHT A NEW XK IN AUGUST. I HAVE TO QUESTION THE RATIONALE FOR EQUIPPING IT WITH HIGH PERFORMANCE TIRES (VIRTUAL RACING SLICKS) IN MINNESOTA. ON A WARM SUMMER DAY WITH ONLY A LITTLE RAIN, THE TIRES LOSE TRACTION FREQUENTLY. IN WINTER THEY ARE DOWNRIGHT DANGEROUS. EVEN WITH ONLY AN INCH OF SNOW, THE FRONT WHEELS LOSE TRACTION IN GOING AROUND A CORNER AT ONLY FIVE MILES AN HOUR. THE REAL WHEELS HAVE SO LITTLE TRACTION THAT EVEN WITH THE TRACTION CONTROL AND STABILITY CONTROL SYSTEMS TURNED ON, THE REAR END FISHTAILS WHEN TURNING. OUR STREET IS FLAT AND YET, WITH ONLY A LITTLE SNOW ON THE ROAD, THE CAR CAN NOT MOVE OVER 2 -3 MPH WITHOUT LOSING TRACTION SO IT INCHES ALONG, IF IT MOVES AT ALL. IT SEEMS TO BE THE HEIGHT OF STUPIDITY TO ASSUME THAT MOST DRIVERS WOULD DRIVE OVER 120 MILES AND HOUR MORE OFTEN THAN THEY DRIVE IN RAIN OR SNOW. WHAT ARE THE JAGUAR MARKETING PEOPLE (AND NHTSA) THINKING? PEOPLE WHO CAN AFFORD TO PAY $90,000 FOR A CAR WANT SOMETHING THAT IS SAFE AND THEY DON'T DRIVE OVER 120 MPH SO DON'T NEED OR WANT HIGH PERFORMANCE RACING TIRES THAT ARE SUITABLE ONLY FOR DRY PAVEMENT. WHAT GOOD DOES IT DO TO REQUIRE CARS TO COME EQUIPPED WITH REACTION CONTROL AND STABILITY CONTROL WHEN THEY ARE ALLOWED TO EQUIP A CAR WITH TIRES THAT TOTALLY DEFEAT THOSE SYSTEMS? YOU REQUIRE AIR BAGS, CENTER TAIL LIGHTS, ETC, IN THE INTEREST OF SAFETY, BUT ALLOW CARS TO BE SOLD WITH DANGEROUS TIRES UNSUITABLE FOR THE CLIMATE THEY ARE TO BE DRIVEN IN. SHOULDN'T NHTSA REQUIRE CARS TO BE EQUIPPED WITH SAFE TIRES WHEN THEY ARE SOLD? IF SOMEONE WANTS TO BUY UNSAFE TIRES AFTER THAT, OK; BUT I SHOULD BE ABLE TO EXPECT A CAR TO BE SAFE UNDER TYPICAL DRIVING CONDITIONS WHEN I BUY IT. RAIN AND SNOW ARE TYPICAL DRIVING CONDITIONS. *TR

NHTSA ID
10557010
Incident
Dec 18, 2013
Mileage
1,400 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SFCC_09AUG18_REV

ELECTRICAL SYSTEM

A customer may report "Hood Open" message displays on IP with hood closed.

SFCC_09AUG18_REV

EQUIPMENT

SIM card activation issues

SFCC_09AUG18_REV

EQUIPMENT

InControl Touch Pro phase 4 customer letter

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jaguar Xk by model year
YearComplaintsRecallsInvestigationsIssue Index
2020000—
2017000—
2016000—
2015220—
2014Viewing340—
2013240—
2012220—
2011320—
2010320—
2009210—
2008510—
2007151040.6
2006410—
2005400—
2004010—
2003120—
2002010—
2001010—
2000010—
1999010—
1998010—
1997010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.