RoadVitals

2015 Jaguar Xk

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Apr 18, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jan 27, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2015 Jaguar Xk, most frequently naming the airbags and fuel system categories. 2 safety recalls have been issued covering this model year; and 182 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags150.0%
  • Fuel system150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
15V038000

EXTERIOR LIGHTING

Jan 27, 2015
4,787 units potentially affected
The defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2012-2015 Jaguar XK vehicles manufactured March 4, 2011, to March 20, 2014. In the affected vehicles, the front side lamps (parking lamps) may turn off after approximately 5 minutes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: If the parking lamps turn off, the vehicle will have reduced conspicuity, increasing the risk of a crash.
The remedy: Jaguar will notify owners, and dealers will update software that controls the front side lamps, free of charge. The recall began March 5, 2015. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J049.
Jaguar Land Rover North America, LLCManufacturer number J049View on NHTSA.gov
14V389000

EQUIPMENT:OTHER:LABELS; TIRES:TEMPORARY/EMERGENCY SPARE TIRE

Jul 1, 2014
144 units potentially affected
The defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2015 XK (XKR and XKR-S) vehicles manufactured August 24, 2012, to June 10, 2014, and equipped with a 5.0L engine. The tire placard has incorrect information for the spare tire stating "none" for the inflation pressure of the spare wheel. Thus, these vehicles do not comply with the requirements of the Federal Motor Vehicle Safety Standard No. 110, "Tire Selection and Rims for Passenger Cars."
The risk: If the recommended pressure for the spare tire is not provided, the tire may not be properly inflated which may result in its failure, increasing the risk of a crash.
The remedy: Jaguar will notify owners, and dealers will inspect the vehicles and, as necessary, attach a corrected tire placard label stating the tire size and pressure, free of charge. The recall began on August 29, 2014. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J041.
Jaguar Land Rover North America, LLCManufacturer number J041View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Apr 18, 2023

My wife parked the car in the garage and we noticed a puddle of gas below the car. After determining that we had a real issue we had it towed to an independent service provider. After inspection by the mechanic he noted that the plastic retainer clip on the fuel pump flange (Jaguar Part C2P24406) was broken allowing the fuel line to come out of the fuel pump/filter flange (see photo) and just pumped gas onto the cars undercarriage and ground. Luckily, this must have happened right before she came home. In the initial diagnosis of the problem by me I ended up starting the car in the garage and it just pumped about a gallon of gas onto the garage floor. By the way, just opening the driver's door activates the fuel pump -- so without even starting the car it would pump gas onto the car/garage floor. I was extremely worried that there would be a fire or explosion (possibly by the hot water heater in the garage igniting the fumes). After the mechanic informed me of the problem, I searched and noted that the 2010/11 Jaguar XF had a very similar (if not exact) problem and was recalled for this issue. There were no indicator lights/warnings of this problem occurring. I did not file an insurance claim or have anyone else look at the problem. I initially called the local Tucson Jaguar dealer to have it service there (that would be my preference), but the dealer informed me that it would be a month before they could even look at. Thus, I had it towed to a independent service provider. I feel this was a very dangerous failure -- gas pouring out onto the car and ground near the exhaust -- and that we were very lucky to avoid a catastrophic fire or explosion. I feel the issue is the same or related to the 2010/11 recall of the Jaguar XF. I have attached pictures of the defective fuel pump flange taken off my car and a picture of what it should look like. I also added the mechanics invoice for the repair work.

NHTSA ID
11517642
Incident
Apr 5, 2023
Airbags
Filed Feb 1, 2017

WHEN PASSENGER IS SEATED IN PASSENGER SEAT, THE 'PASSENGER AIRBAG OFF" LIGHT SPORATICALLY ILLUMINATES. THIS MEANS THAT THE PASSENGER IS NOT PROTECTED BY AIRBAGS IF A COLLISION OCCURS. IT DOES NOT SEEM TO MATTER IF THE VEHICLE IS STATIONARY OR NOT. THIS MALFUNCTION HAS BEEN VERIFIED BY JAGUAR DEALER.

NHTSA ID
10948892
Incident
Jan 17, 2017

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SFCC_09AUG18_REV

ELECTRICAL SYSTEM

A customer may report "Hood Open" message displays on IP with hood closed.

SFCC_09AUG18_REV

EQUIPMENT

SIM card activation issues

SFCC_09AUG18_REV

EQUIPMENT

InControl Touch Pro phase 4 customer letter

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jaguar Xk by model year
YearComplaintsRecallsInvestigationsIssue Index
2020000—
2017000—
2016000—
2015Viewing220—
2014340—
2013240—
2012220—
2011320—
2010320—
2009210—
2008510—
2007151040.6
2006410—
2005400—
2004010—
2003120—
2002010—
2001010—
2000010—
1999010—
1998010—
1997010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.