RoadVitals

2011 Jaguar Xk

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Aug 1, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Aug 5, 2013
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2011 Jaguar Xk, most frequently naming the airbags, body & structure and engine categories. 2 safety recalls have been issued covering this model year; and 295 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags125.0%
  • Body & structure125.0%
  • Engine125.0%
  • Fuel system125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
13V340000

ELECTRICAL SYSTEM

Aug 5, 2013
1,989 units potentially affected
The defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2011-2014 XK convertible vehicles manufactured October 1, 2010, through August 1, 2013. The switch in the overhead roof console also activates the power operated windows when the convertible roof is opening or closing. The switch does not move downward to close the windows. Therefore, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 118, "Power-Operated Window, Partition, and Roof Panel Systems."
The risk: The power windows may inadvertently be activated and pinch or injure an arm or finger.
The remedy: Jaguar will notify owners, and dealers will replace the overhead roof console, free of charge. The recall began on October 1, 2013. Owners may contact Jaguar at 1-800-452-4827. Jaguar's recall number is J030.
Jaguar Land Rover North America, LLCManufacturer number J030View on NHTSA.gov
10V332000

ENGINE AND ENGINE COOLING

Jul 22, 2010
5,048 units potentially affected
The defect: JAGUAR IS RECALLING CERTAIN MODEL YEAR 2010-2011 JAGUAR XK AND MODEL YEAR 2010 XF V8 5.OL GASOLINE ENGINE VEHICLES. THE IN-TANK ELECTRIC FUEL PUMP MAY NOT BE CORRECTLY ACTIVATED AS THE FUEL PUMP RELAY IS NOT ENERGIZED FOLLOWING A VEHICLE START UP CYCLE. AN INADEQUATE SUPPLY OF FUEL TO THE ENGINE COULD RESULT.
The risk: FUEL STARVATION TO THE ENGINE LEADS TO ENGINE STUMBLE FOLLOWED BY ENGINE CUT OUT WITH MINIMAL WARNING AND COULD POTENTIALLY CAUSE A CRASH.
The remedy: DEALERS WILL DOWNLOAD REVISED SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE AUGUST 30, 2010. OWNERS MAY CONTACT JAGUAR AT 1-800-452-4827.
JAGUAR LAND ROVER NORTH AMERICA, LLCManufacturer number J017View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Aug 1, 2018

2011 JAGUAR XK. CONSUMER WRITES IN REGARDS TO A HEADLINER COLLAPSE. *LD THE CONSUMER STATED THE GLUE FROM THE HEADLINER CREATED AN UNSAFE AND UNHEALTHY ENVIRONMENT. THE DRIVER'S PASSENGERS HAVE SHOWN SIGNS AND SYMPTOMS RANGING FROM PERSISTENT COUGHING, PNEUMONIA, EYE TUMORS AND BIRTH DEFECTS.*JS

NHTSA ID
11113732
Incident
Aug 1, 2018
Airbags
Filed Jun 16, 2015

THIS IS A SIMILAR AIRBAG SAFETY ISSUE AS OCCURRED IN A PRIOR RECALL ON LAND ROVER (RECALL #P045). THE WIRING THAT CONNECTS THE CLOCK SPRING ROTARY COUPLER TO THE DRIVER'S AIR BAG MODULE FRACTURES AS A RESULT OF RELATIVE MOTION BETWEEN THE ROTARY COUPLER AND THE STEERING WHEEL HUB. THE RELATIVE MOTION OF THE STEERING WHEEL CREATED INTERNAL FRICTION WITHIN THE ROTARY COUPLER ASSEMBLY AND/OR FRICTION CAUSED BY CONTACT OF THE STEERING COLUMN COWL AGAINST THE ROTARY COUPLER. THE CABLING FOR THE ROTARY COUPLER HAS FRACTURED AND THE AIRBAG LIGHT HAS COME ON. JAGUAR DEALER HAS INDICATED THE FRACTURE WILL INTERFERE WITH THE AIRBAGS PROPER DEPLOYMENT.

NHTSA ID
10725612
Incident
Jun 5, 2015
Mileage
50,100 mi
EngineFuel system
Filed Nov 27, 2011

FIRST EPISODE I WAS SLOWING DOWN TO TURN LEFT AND CAR TURNED OFF. I WAS ABLE TO RESTART CAR. JAGUAR SAID THEY WOULD UPDATE SOFTWARE. SECOND EPISODE AGAIN I WAS TURNING LEFT AT LOW SPEED WHEN CAR TURNED OFF. I TRIED RESTARTING CAR TWICE AND IT WOULD NOT START. I CALLED JAGUAR AND WHILE ON PHONE THE CAR WAS ABLE TO START. AGAIN THEY SAID THEY WOULD UPDATE SOFTWARE. *TR

NHTSA ID
10437389
Incident
Aug 24, 2011
Mileage
11,800 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SFCC_09AUG18_REV

ELECTRICAL SYSTEM

18C - New face of InControl Touch Pro and 18C software improvements

SFCC_09AUG18_REV

EQUIPMENT

InControl Touch Pro phase 4 customer letter

SFCC_09AUG18_REV

ELECTRICAL SYSTEM

A customer may report "Hood Open" message displays on IP with hood closed.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jaguar Xk by model year
YearComplaintsRecallsInvestigationsIssue Index
2020000—
2017000—
2016000—
2015220—
2014340—
2013240—
2012220—
2011Viewing320—
2010320—
2009210—
2008510—
2007151040.6
2006410—
2005400—
2004010—
2003120—
2002010—
2001010—
2000010—
1999010—
1998010—
1997010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.