RoadVitals

2012 Jaguar Xk

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jun 14, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jan 27, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2012 Jaguar Xk, most frequently naming the electrical and engine categories. 2 safety recalls have been issued covering this model year; and 305 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical150.0%
  • Engine150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
15V038000

EXTERIOR LIGHTING

Jan 27, 2015
4,787 units potentially affected
The defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2012-2015 Jaguar XK vehicles manufactured March 4, 2011, to March 20, 2014. In the affected vehicles, the front side lamps (parking lamps) may turn off after approximately 5 minutes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: If the parking lamps turn off, the vehicle will have reduced conspicuity, increasing the risk of a crash.
The remedy: Jaguar will notify owners, and dealers will update software that controls the front side lamps, free of charge. The recall began March 5, 2015. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J049.
Jaguar Land Rover North America, LLCManufacturer number J049View on NHTSA.gov
13V340000

ELECTRICAL SYSTEM

Aug 5, 2013
1,989 units potentially affected
The defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2011-2014 XK convertible vehicles manufactured October 1, 2010, through August 1, 2013. The switch in the overhead roof console also activates the power operated windows when the convertible roof is opening or closing. The switch does not move downward to close the windows. Therefore, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 118, "Power-Operated Window, Partition, and Roof Panel Systems."
The risk: The power windows may inadvertently be activated and pinch or injure an arm or finger.
The remedy: Jaguar will notify owners, and dealers will replace the overhead roof console, free of charge. The recall began on October 1, 2013. Owners may contact Jaguar at 1-800-452-4827. Jaguar's recall number is J030.
Jaguar Land Rover North America, LLCManufacturer number J030View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Jun 14, 2016

A DEFECT EXISTS IN THE JAGUAR XK CONVERTIBLE, WHICH HAS REPEATEDLY AND UNPREDICTABLY PREVENTED THE JAGUAR FROM OPERATING, APPARENTLY IN CONNECTION WITH A CONCURRENT DRAINING OF THE CAR'S BATTERY. THE DEFECT RENDERS THE AUTOMOBILE UNABLE TO RELIABLY START AND DEPRIVES THE OWNER OF THE UTILITY OF THE VEHICLE. DESPITE THE VEHICLE BEING SERVICED BY JAGUAR'S AUTHORIZED DEALER FOR THIS DEFECT ON EIGHT SEPARATE OCCASIONS AND REPLACING THE BATTERY AND BATTERY MONITOR MULTIPLE TIMES, THE DEFECT REMAINS.

NHTSA ID
10874250
Incident
Apr 8, 2013
Mileage
2,845 mi
Engine
Filed Jan 31, 2014

TL* THE CONTACT OWNS A 2012 JAGUAR XK. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE STARTED SMOKING AND STALLED IN THE MIDDLE OF THE HIGHWAY. THE VEHICLE WAS TOWED TO THE DEALER. THE MECHANIC DIAGNOSED THAT THE MOTOR NEEDED TO BE REPLACED. THE FAILURE OCCURRED THREE TIMES WITHIN TWO YEARS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE WAS 8,000. THE PISTONS AND VALVE COVER GASKETS WERE REPLACED. THE ENGINE WAS REPLACED TWICE. UPDATED 04/16/14..UPDATED 06/23/14 *BF UPDATED 06/2014 *JS

NHTSA ID
10562333
Incident
Nov 15, 2012
Mileage
8,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SSM59597Attachme

ELECTRICAL SYSTEM

Attachment.

SFCC_09AUG18_REV

ELECTRICAL SYSTEM

A customer may report "Hood Open" message displays on IP with hood closed.

SFCC_09AUG18_REV

EQUIPMENT

SIM card activation issues

SFCC_09AUG18_REV

EQUIPMENT

InControl Touch Pro phase 4 customer letter

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jaguar Xk by model year
YearComplaintsRecallsInvestigationsIssue Index
2020000—
2017000—
2016000—
2015220—
2014340—
2013240—
2012Viewing220—
2011320—
2010320—
2009210—
2008510—
2007151040.6
2006410—
2005400—
2004010—
2003120—
2002010—
2001010—
2000010—
1999010—
1998010—
1997010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.