RoadVitals

2002 Jayco Eagle

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Sep 27, 2006
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Nov 21, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2002 Jayco Eagle, most frequently naming the tires & wheels category. 3 safety recalls have been issued covering this model year; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V746000

EQUIPMENT

Nov 21, 2017
49,563 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Jayco, Inc.View on NHTSA.gov
06V320000

VEHICLE SPEED CONTROL

Aug 30, 2006
6,285 units potentially affected
The defect: ON CERTAIN MOTOR HOMES BUILT ON FORD CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT.
The risk: OVERHEATING COULD RESULT IN SMOKE OR BURNING, AND IN AN UNDERHOOD FIRE.
The remedy: FORD IS CONDUCTING THIS RECALL (PLEASE SEE 06V286) AND WILL INSTALL A FUSED WIRING HARNESS INTO THE SPEED CONTROL SYSTEM FREE OF CHARGE. OWNERS MAY CONTACT FORD AT 1-866-436-7332 OR JAYCO AT 1-800-283-8267.
JAYCO, INC.View on NHTSA.gov
03V383000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Oct 9, 2003
6,442 units potentially affected
The defect: ON CERTAIN MOTOR HOMES EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE UNITS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
The risk: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
The remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR JAYCO AT 1-574-825-0608.
JAYCO, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Sep 27, 2006

WE EXPERIENCED TWO TITAN TIRE BLOWOUTS ON A CAMPING TRAILER IN SEPARATE EVENTS. TIRES INVOLVED WERE TITAN RADIAL ST II 225/75/R 15 DOT AAHH MT2 0605 & AAHH MT2 1205 MANUFACTURED BY TIAJIN IN CHINA. THE TIRES WERE ONLY 9 MONTHS OLD AND HAD LESS THAN 5000 MILES. WE FELT WE WERE INFORMED CONSUMERS WHEN WE CHOSE THESE TIRES AS THEY ARE LOAD RANGE E WHICH IS UP A CLASS FROM WHAT WAS PREVIOUSLY ON THE TRAILER. WE STORE OUR TRAILER INDOORS WHEN NOT IN USE, CHECK TIRE PRESSURES REGULARLY AND WERE WELL WITHIN THE WEIGHT RATING FOR THE TIRES. THE FIRST BLOWOUT OCCURRED AT 9 PM AT NIGHT AND DAMAGED OUR WATER LINES AND THE SIDING ON THAT SIDE OF THE TRAILER. THE SECOND BLOWOUT WAS ON THE SAME TRIP BUT ON THE WAY HOME AT 4PM ON SUNDAY. IT DAMAGED THE SIDING AND SKIRTING ON THE OPPOSITE SIDE OF THE TRAILER. WE USED OUR SPARE (PURCHASED AT THE SAME TIME) FOR THE FIRST REPLACEMENT, BUT HAD TO LIMP ON THREE TIRES TO A TRUCK STOP AND USE A TRUCK TIRE THAT WAS THE RIGHT SIZE BUT WRONG LOAD RANGE TO GET TO A TIRE STORE THAT SOLD TRAILER TIRES. THIS RESULTED IN AN UNPLANNED OVERNIGHT STAY AND WE PURCHASED TWO TRAILER TIRES THE FOLLOWING DAY. WE RETURNED THE DEFECTIVE TIRES TO OUR DEALER WHO WAS ABLE TO GET US A PARTIAL REFUND FOR THE PURCHASE PRICE OF THE TIRES BUT NO REIMBURSEMENT FOR OUR DAMAGES TO OUR TRAILER OR ANY OTHER EXPENSES WE INCURRED AS A RESULT OF THE TWO BLOWOUTS. THE ESTIMATE TO REPAIR OUR TRAILER IS $1050. *NM

NHTSA ID
10169473
Incident
Jul 21, 2006

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

SRP - 22-043

EQUIPMENT; EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER; STRUCTURE

(SRP) Standard repair procedure for crack forming at the front bottom corner of the off door side (ODS) or door side (DS) Front Slide Out on certain Jayco 5th wheel travel trailers.

02163

EQUIPMENT

SUBJECT REGARDING POSITION OF REFRIGERATOR BAFFLE. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Eagle by model year
YearComplaintsRecallsInvestigationsIssue Index
2014110—
2013230—
2012010—
2011040—
2010220—
2009220—
2008110—
2007230—
2005130—
2004040—
2003050—
2002Viewing130—
2001230—
2000850—
1999530—
1998761—
1997170—
1996510—
1995120—
1994010—
1993130—
1992020—
1991320—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.