RoadVitals

2007 Jayco Eagle

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jun 9, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Apr 27, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2007 Jayco Eagle, most frequently naming the interior & seats and tires & wheels categories. 3 safety recalls have been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Interior & seats150.0%
  • Tires & wheels150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT:OTHER:LABELS

Apr 27, 2007
398 units potentially affected
The defect: CERTAIN FIFTH WHEEL TRAVEL TRAILERS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, 'TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS.' THE FEDERAL IDENTIFICATION LABEL CONTAINS THE INCORRECT TIRE LOAD RANGE AND INFLATION PRESSURES.
The risk: THIS STANDARD SPECIFIES TIRE AND RIM SELECTION REQUIREMENTS AND RIM MARKING REQUIREMENTS.
The remedy: THE INCORRECT LABEL WILL BE REMOVED AND A NEW CORRECT LABEL WILL BE INSTALLED. THE RECALL BEGAN ON MAY 15, 2007. OWNERS MAY CONTACT JAYCO AT 1-800-283-8267.

STRUCTURE

Mar 20, 2007
561 units potentially affected
The defect: ON CERTAIN TRAVEL AND FIFTH WHEEL TRAILERS EQUIPPED WITH HICKORY SPRINGS 'BIG EASY TRIPLE STEPS,' AN IMPROPER ENGAGEMENT OF THE BOTTOM STEP PIVOT ARM WITH THE FORMED STOP EDGE OF THE MIDDLE STEP SUPPORT BRACKET CAN RESULT IN THE BOTTOM STEP ROTATING TO AN UNSAFE DOWNWARD ANGLE.
The risk: A PERSON COULD BE INJURED SHOULD THE STEP GIVE WAY WHILE BEING USED TO ENTER OR EXIT THE TRAILER.
The remedy: DEALERS WILL INSPECT THE TRAILERS FOR THE MANUFACTURING DATE STICKER TO VERIFY THE DATE OF PRODUCTION OF THE STEP AND, IF NECESSARY, WILL WELD STOCK TO EACH SIDE OF THE LOWER (TRIPLE) STEP STOP EDGES. THE RECALL BEGAN ON MARCH 30, 2007. OWNERS MAY CONTACT JAYCO AT 1-800-283-8267.

ELECTRICAL SYSTEM:WIRING

Aug 31, 2006
260 units potentially affected
The defect: ON CERTAIN FIFTH WHEEL TRAILERS, A JUMPER WIRE BETWEEN THE TWO NEUTRAL BARS IS NOT OF ADEQUATE GAUGE.
The risk: THIS CONDITION, IF NOT ADDRESSED, COULD RESULT IN AN ELECTRICAL FIRE.
The remedy: DEALERS WILL REPLACE THE 12/14 GAUGE JUMPER WIRE WITH A 6 GAUGE JUMPER WIRE FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 1, 2006. OWNERS MAY CONTACT JAYCO AT 1-800-283-8267.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Interior & seats
Filed Jun 9, 2014

TL* THE CONTACT OWNS A 2007 JAYCO EAGLE RECREATIONAL TRAILER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V585000 (LATCHES/LOCKS/LINKAGES), BUT STATED THAT THE REPAIR WAS NOT PERFORMED IN A REASONABLE AMOUNT OF TIME. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID
10597126
Incident
Jan 30, 2014
Tires & wheels
Filed Aug 15, 2008

A GOODYEAR MARATHON ST225/75R15 MANUFACTURED 3206 WAS REMOVED FROM THE SPARE TIRE MOUNT ON OUR 2007 JAYCO EAGLE TRAVEL TRAILER, GVWR 9500 LBS,AND WAS MOUNTED ON THE LEFT REAR POSITION DURING THE SECOND WEEK OF JULY 08. WHILE TOWING, WEIGHT OF TRAILER APPROXIMATELY 7500 LBS, ON I-5 OREGON AT 3:00 PM AT 55 MPH WE WERE SIGNALED BY THE DRIVER OF ANOTHER VEHICLE TO PULL OVER. WHEN WE DID HE ADVISED US THAT THE LEFT REAR TIRE HAD JUST CAME APART AND DAMAGED THE REAR OF THE TRAILER. TOTAL MILES ON THAT TIRE AT TIME OF INCIDENT WAS 591.34 MILES. THIS TIRE HAD BEEN BALANCED, AIR PRESSURE CHECKED REGULARLY, SET AT 65 PSI, AND WAS COVERED TO PROTECT FROM SUN DAMAGE. INSPECTION OF THE TIRE REVEALED THAT THE TREAD BELT HAD SEPARATED FROM THE TIRE CASING, BEATING AGAINST THE TRAILER. THIS CONTACT CAUSED APPROX $5-6,000.00 WORTH OF DAMAGE TO THE SIDE AND UNDER SIDE OF THE TRAILER. WHEN THE DAMAGED TIRE WAS REPLACED WITH A SPARE TIRE THE AIR PRESSURE WAS CHECKED AND WAS STILL 65 PSI. THIS IS THE THIRD GOODYEAR MARATHON TRAILER TIRE THAT HAS SEPARATED THE TREAD FROM THE CASING WHILE I WAS TOW A TRAVEL TRAILER. THE OTHER TWO WERE TURNED INTO GOODYEAR DEALERS FOR REPLACEMENT. THIS TIRE IS BEING SAVED BY OWNER AT THE REQUEST OF OUR INSURANCE AGENT. *TR

NHTSA ID
10238394
Incident
Aug 5, 2008
Mileage
591 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

SRP - 22-043

EQUIPMENT; EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER; STRUCTURE

(SRP) Standard repair procedure for crack forming at the front bottom corner of the off door side (ODS) or door side (DS) Front Slide Out on certain Jayco 5th wheel travel trailers.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Eagle by model year
YearComplaintsRecallsInvestigationsIssue Index
2014110
2013230
2012010
2011040
2010220
2009220
2008110
2007Viewing230
2005130
2004040
2003050
2002130
2001230
2000850
1999530
1998761
1997170
1996510
1995120
1994010
1993130
1992020
1991320

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.