RoadVitals

2011 Jayco Eagle

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Nov 21, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2011 Jayco Eagle. 4 safety recalls have been issued covering this model year; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V746000

EQUIPMENT

Nov 21, 2017
49,563 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Jayco, Inc.View on NHTSA.gov
12V347000

ELECTRICAL SYSTEM

Jul 23, 2012
908 units potentially affected
The defect: Jayco is recalling certain model year 2007 Greyhawk Class C motorhomes; model year 2008 and 2010 Seneca Class C motorhomes; model year 2009 and 2011 Eagle Fifth-wheel; 2010 Recon fifth-wheel; and model year 2008-2010 Designer fifth wheel vehicles manufactured from June 15, 2006, through August 13, 2010 for an improper electrical connection at the buss bar on the Iota-brand transfer switches installed in the vehicles.
The risk: An improper electrical connection at the buss bar could lead to overheating and melting of the transfer switch, increasing the risk of a fire, injury or death.
The remedy: Jayco will notify owners, and dealers will replace the transfer switch, free of charge. The safety recall began on August 31, 2012. Owners may contact Jayco at 1-800-283-8267.
JAYCO, INC.View on NHTSA.gov
11V251000

EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER

Apr 21, 2011
196 units potentially affected
The defect: JAYCO IS RECALLING CERTAIN MODEL YEAR 2011 EAGLE, SUPER LITE AND JAY FLIGHT G2 TRAVEL TRAILERS MANUFACTURED FROM DECEMBER 9, 2010, THROUGH FEBRUARY 11, 2011. THESE TRAILERS MAY HAVE CRACKED BOLTS ATTACHING THE LEVELING JACKS TO THE TRAILER FRAME. IF ALL OF THE BOLTS BREAK, IT COULD RESULT IN THE JACK COMING LOOSE FROM THE FRAME.
The risk: IF THE JACK COMES LOOSE WHILE THE VEHICLE IS IN MOTION A CRASH, INJURY OR DEATH MAY RESULT.
The remedy: DEALERS WILL REPLACE THE FASTENERS ATTACHING THE LEVELING JACKS TO THE FRAME WITH MORE ROBUST FASTENERS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2011. OWNERS MAY CONTACT JAYCO AT 1-800-283-8267.
JAYCO, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

22-043

STRUCTURE

Standard Repair Instructions detailing how to repair a unit with a crack in the sidewall near the slideout.

SRP - 22-043

EQUIPMENT; EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER; STRUCTURE

(SRP) Standard repair procedure for crack forming at the front bottom corner of the off door side (ODS) or door side (DS) Front Slide Out on certain Jayco 5th wheel travel trailers.

INC 20-007

EQUIPMENT

Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Eagle by model year
YearComplaintsRecallsInvestigationsIssue Index
2014110—
2013230—
2012010—
2011Viewing040—
2010220—
2009220—
2008110—
2007230—
2005130—
2004040—
2003050—
2002130—
2001230—
2000850—
1999530—
1998761—
1997170—
1996510—
1995120—
1994010—
1993130—
1992020—
1991320—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.