RoadVitals

1997 Jayco Eagle

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Sep 6, 2002
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
7
Latest Aug 30, 2006
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
2 injuries, 0 deaths reported

Overview

Our database contains 1 NHTSA owner-reported complaint for the 1997 Jayco Eagle, most frequently naming the fuel system category. 7 safety recalls have been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Fuel system1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

7 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

VEHICLE SPEED CONTROL

Aug 30, 2006
6,285 units potentially affected
The defect: ON CERTAIN MOTOR HOMES BUILT ON FORD CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT.
The risk: OVERHEATING COULD RESULT IN SMOKE OR BURNING, AND IN AN UNDERHOOD FIRE.
The remedy: FORD IS CONDUCTING THIS RECALL (PLEASE SEE 06V286) AND WILL INSTALL A FUSED WIRING HARNESS INTO THE SPEED CONTROL SYSTEM FREE OF CHARGE. OWNERS MAY CONTACT FORD AT 1-866-436-7332 OR JAYCO AT 1-800-283-8267.

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Feb 9, 2000
14,870 units potentially affected
The defect: VEHICLE DESCRIPTION: FOLD DOWN TRAILERS WHICH USE GAS/ELECTRIC ABSORPTION REFRIGERATORS SUPPLIED BY NORCOLD. THE SWIVEL NUT WHICH IS AN INTEGRAL CONNECTION COMPONENT OF A PRESSURE TAP DEVICE HAS "STRESS CORROSION CRACKING."
The risk: THIS CRACKING CAN LEAD TO AN OPEN FRACTURE IN THE BRASS NUT, POTENTIALLY ALLOWING PROPANE GAS TO LEAK.
The remedy: DEALERS WILL REMOVE THE SWIVEL NUT/PRESSURE TAP COMPONENT AND REPLACE WITH A REMEDY KIT.
JAYCO, INC.Manufacturer number 9901029View on NHTSA.gov

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Feb 10, 1998
7,660 units potentially affected
The defect: VEHICLE DESCRIPTION: MINI-MOTOR HOMES, TRAVEL TRAILERS, AND FIFTH WHEELS EQUIPPED WITH A PRINTED CIRCUIT (PC) BOARD HOUSED IN THE ELECTRICAL CONTROL BOX ASSEMBLY EQUIPPED WITH THE VEHICLE'S AIR CONDITIONING UNIT. AN ELECTRICAL RELAY ON THE PC BOARD WILL FAIL TO ACTIVATE. WHEN THE RELAY FAILS TO ACTIVATE, OTHER ELECTRICAL COMPONENTS, AND THE PC BOARD ITSELF, ARE REQUIRED TO CARRY EXCESS ELECTRICAL CURRENT.
The risk: THE ELECTRICAL COMPONENTS AND THE PC BOARD CAN OVERHEAT, CHAR AND PRODUCE SMOKE, POSSIBLY RESULTING IN A FIRE.
The remedy: RV PRODUCTS IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY CAMPAIGN FOR THIS RECALL. OWNERS WILL RECEIVE A REPLACEMENT ELECTRICAL CONTROL BOX AND INSTALLATION INSTRUCTIONS. IF AN OWNER SO DESIRES, THEY CAN HAVE THEIR DEALER INSTALL THIS CONTROL BOX.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Sep 6, 2002
Fire reported2 injuries reported

THE INJECTORS LEAKED INTO THE RADIATOR THEN TO THE RESERVOIR, IT OVERFLOWED AND WATER AND DIESEL FUEL LEAKED ONTO THE MANIFOLD AND THE TURBO AND THEN THE FIRE STARTED. THE DRIVERS BARELY GOT OUT OF THE CAB OF THE TRUCK BEFORE IT FULLY IGNITED BURNING THE COMPLETE CAB RESULTING IN A TOTAL LOSS. THE DRIVERS INJURED TRYING TO GET OUT OF CAB.ALL PERSONEL BELONGINGS WERE DESTROYED.

NHTSA ID
766797

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

SRP - 22-043

EQUIPMENT; EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER; STRUCTURE

(SRP) Standard repair procedure for crack forming at the front bottom corner of the off door side (ODS) or door side (DS) Front Slide Out on certain Jayco 5th wheel travel trailers.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Eagle by model year
YearComplaintsRecallsInvestigationsIssue Index
2014110
2013230
2012010
2011040
2010220
2009220
2008110
2007230
2005130
2004040
2003050
2002130
2001230
2000850
1999530
1998761
1997Viewing170
1996510
1995120
1994010
1993130
1992020
1991320

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.