RoadVitals

2013 Jayco Eagle

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jun 26, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Nov 21, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2013 Jayco Eagle, most frequently naming the body & structure, brakes and other / unspecified categories. 3 safety recalls have been issued covering this model year; and 6 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure133.3%
  • Brakes133.3%
  • Other / unspecified133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V746000

EQUIPMENT

Nov 21, 2017
49,563 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Jayco, Inc.View on NHTSA.gov
13V168000

EQUIPMENT

Apr 30, 2013
2,491 units potentially affected
The defect: Jayco is recalling certain model year 2013-14 Eagle Premiere, Jay Feather Ultra Lite, Jay Flight, Jay Flight Swift, Octane, and White Hawk; model year 2013 Eagle, Eagle HT, Jay Flight Bungalow, Jay Flight Destination, Pinnacle, Redhawk and Seismic; and model year 2014 Precept recreational vehicles. In these vehicles, if the awning installation sequence is not completely followed, the awning motor may unknowingly become damaged.
The risk: If motor damage occurs, it is possible that the awning can unfurl unexpectedly, either while the motorhome is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
The remedy: Jayco will notify owners and dealers will inspect and replace the awning motor free of charge. The recall began on May 23, 2013. Owners may contact Jacyo at 1-800-283-8267 for more information.
Jayco, Inc.View on NHTSA.gov
13V070000

ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL

Mar 1, 2013
66 units potentially affected
The defect: Jayco is recalling certain model year 2013 Jay Flight Bungalow, Jay Flight Destination, Jay Flight and Eagle travel trailers; and model year 2013 Eagle and Eagle Premier Fifth-Wheels. The vehicles were manufactured January 24, 2013, through February 27, 2013 and equipped with a power converter supplied by Progressive Dynamics, Inc. The affected power converters, used in recreational vehicles to convert A/C power, have internal components that may short circuit.
The risk: An electrical short may lead to a vehicle fire.
The remedy: Jayco will notify owners, and dealers will modify the affected power converters free of charge. The safety recall began on March 20, 2013. Owners may contact Jayco at 1-574-825-0608.
Jayco, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Jun 26, 2015

WE WERE TRAVELING SOUTHBOUND ON HIGHWAY IL45 IN SOUTHERN ILLINOIS WHEN OUR DRIVER'S SIDE REAR TIRE ON OUR FIFTH WHEEL CAMPER BLEW OUT. IT CAUSED NOT ONLY A BLOWN TIRE, BUT ALSO CAUSED THE STABILIZER BARS TO BREAK. WHEN SPEAKING TO SEVERAL VERY KNOWLEDGEABLE 5TH WHEEL OWNERS AND TIRE SERVICE DEALERS, WE HAVE LEARNED THAT THE TIRES PUT ON OUR CAMPER HAD BARELY MET U.S. LOAD/WEIGHT STANDARDS. THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THE "POWER KING" BRAND (CHEAP, MADE IN CHINA), THAT WERE PUT ON OUR CAMPER. THE JAYCO EAGLE IS A VERY HEAVY CAMPER, THUS NEEDING HEAVY DUTY TIRES, NOT THE LIGHT-WEIGHT TIRES THAT WERE CAME WITH THE CAMPER. IF WE HAD BEEN GOING ANY FASTER, IN A CONSTRUCTION ZONE, OR A HIGH-TRAFFIC AREA, A BLOWOUT COULD HAVE BEEN DISASTROUS! WE WOULD LIKE JAYCO TO DO RIGHT BY THEIR CUSTOMERS AND REPLACE THESE DEFECTIVE TIRES!

NHTSA ID
10730599
Incident
Jun 3, 2015
Mileage
2,600 mi
Body & structureBrakes
Filed Mar 20, 2014

TL* THE CONTACT OWNS A 2013 EAGLE BOAT TRAILER. THE CONTACT STATED THAT THERE WERE MULTIPLE BRAKE FAILURES. THE BRAKE FLUID LEAKED FROM THE TRAILER. THE TRAILER WAS TAKEN TO A MECHANIC, WHO STATED THE COMPRESSOR WASHERS IN THE BRAKE CALIBERS WERE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS ALERTED OF THE FAILURE AND ALREADY HAD REPLACED THE BOAT TRAILER HOWEVER, AGAIN REPLACEMENT BOAT TRAILER FORCES THE TRAILER TO BE OUT OF LEVEL 5 INCHES CAUSING WATER TO ACCUMULATE AND ADD EXCESSIVE WEIGHT TO THE TRAILER. THE CONTACT ALERTED THE MANUFACTURE ABOUT THE FAILURE HOWEVER HAD YET TO PROVIDE A SOLUTION FOR THE FAILURE. THE CONTACT FELT THE REASONABLE AMOUNT OF TIME FOR REPAIR HAD SURPASSED BEING THAT THE CONTACT HAD ALREADY WAITED 7 MONTHS FOR A REMEDY THE MANUFACTURE HAD FAILED TO PROVIDE. THE FAILURE MILEAGE WAS UNAVAILABLE.

NHTSA ID
10573772
Incident
Aug 1, 2013

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

22-043

STRUCTURE

Standard Repair Instructions detailing how to repair a unit with a crack in the sidewall near the slideout.

SRP - 22-043

EQUIPMENT; EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER; STRUCTURE

(SRP) Standard repair procedure for crack forming at the front bottom corner of the off door side (ODS) or door side (DS) Front Slide Out on certain Jayco 5th wheel travel trailers.

INC 20-007

EQUIPMENT

Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.

TSB-14-005

EQUIPMENT

JAYCO: ON SOME MODELS, INSPECT FOR POWER CORD BOX AND IF BOX IS MISSING, INSTALL. MODEL 2014 EAGLE TRAVEL TRAILER. *PE

TSB-12-007

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS

JAYCO: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. TEST AND REPLACE GAS LINE MAIN QUICK DISCONNECT VALVE. MODELS 2013 FLIGHT BUNGALOW TRAVEL TRAILERS, FLIGHT TRAVEL TRAILERS, EAGLE TRAVEL TRAILERS, FEATHER ULTRA LITE TRAVEL TRAILER, FEATHER ULTRA LITE EXP TRAVEL TRAILER. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Eagle by model year
YearComplaintsRecallsInvestigationsIssue Index
2014110—
2013Viewing230—
2012010—
2011040—
2010220—
2009220—
2008110—
2007230—
2005130—
2004040—
2003050—
2002130—
2001230—
2000850—
1999530—
1998761—
1997170—
1996510—
1995120—
1994010—
1993130—
1992020—
1991320—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.