RoadVitals

2000 Jeep Cherokee Steering Problems

Owner-reported complaints naming the steering system, filed with NHTSA

Data refreshed

Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
22
Latest Feb 1, 2016
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
6%
of 369 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2000 Jeep Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 22 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming steering

Shown in the owner’s own words, exactly as filed

SteeringSuspension
Filed Feb 1, 2016

DEATH WOBBLE IN FRONT END...

NHTSA ID
10823380
Incident
Jan 31, 2016
Mileage
126,500 mi
Steering
Filed Mar 19, 2015

AT 45 MPH THE VEHICLE BEGAN TO SHAKE VIOLENTLY AND FRONT END FELT LIKE IT WAS VIBRATING APART, HIT BAKES AND SLOW VEHICLE TO 25 MPH FOR IT TO STOP. HAVE REPLACE ALMOST THE WHOLE FRONT END STEERING COMPONENTS AND STILL HAVING THE SAME ISSUE. HAVE RESEARCHED THIS AND IT IS A PROBLEM WITH THE VEHICLE THAT IS BEING DESCRIBED AS A DEATH WOBBLE. NOW WERE GOING TO TRY REPLACE THE TRACK BAR, AS THEY ARE SAYING THAT THE BRACKETS FOR THE TRACK BAR ARE GETTING WADDLED OUT DUE TO ONLY A 3/16 BOLT TO SECURE THE TRACK BAR AND CAUSE THE HOLE IN BRACKET TO GET WADDLED OUT IN THE STEEL BRACKET. WE HAVE FOUND THAT THIS IS AN ISSUE THAT SEAMS TO BE ON ALL JEEPS. IN SOME CASE PEOPLE HAVE REPLACED THE BRACKETS WITH AFTER MARKET PARTS THAT ARE MUCH THICKET STEEL AND USING A GRADE 8 BOLTS AND TACK WELDING THE BOLT TO BRACKET TO STOP THE HOLE FROM BEING WADDLED OUT. MY FAMILY IS RIDING IN THIS VEHICLE AND THIS ISSUE NEEDS ADDRESSED BEFORE SOMEONE GET SERIOUSLY HURT OR EVEN LOSS OF LIFE AS YOU LOSE CONTROL OF THE STEERING OF THE VEHICLE WHEN THIS OCCURS. *TR

NHTSA ID
10695246
Incident
Feb 10, 2014
Mileage
207,057 mi
Other / unspecifiedSteeringSuspension
Filed May 13, 2014

WHEN DRIVING MY 2000 JEEP CHEROKEE SPORT AT 45-50 MILES AN HOUR THE JEEP VIOLENTLY SHAKES FROM THE FRONT END. I RESEARCHED THIS ONLINE AND COME TO FIND OUT ITS CALLED A "DEATH WOBBLE" AMONG MANY JEEP OWNERS. THIS IS A SCARY PHENOMENA AS DRIVING AT HIGHWAY SPEEDS THE VEHICLE WOBBLES BACK AND FORTH AND VIOLENTLY SHAKES. *TR

NHTSA ID
10587955
Incident
May 13, 2014
Mileage
41,900 mi
SteeringSuspension
Filed Oct 3, 2012

MY JEEP FIRST STARTED TO SHAKE VIOLENTLY WHEN I WAS EXITING ONTO AN OFF-RAMP. I PULLED OFF THE ROAD; IT WAS AWFUL. I TOOK IT TO A REPAIR SHOP AND THEY COULD NOT FIND ANYTHING WRONG AS THE ISSUE DID NOT OCCUR AGAIN RIGHT AWAY. HOWEVER, AS TIME WENT ON IT DID. IT NOW HAPPENS RATHER FREQUENTLY AND IT IS TERRIFYING EVERY TIME. I HAVE TO GET IT REPAIRED (NEW TRACK BAR) BEFORE SOMETHING TRAGIC HAPPENS. PLEASE HELP! THIS IS A KNOWN ISSUE AND YET NO RECALL HAS BEEN ISSUED YET. BY THE TIME ONE IS, DUE TO ACCIDENTS, I WILL HOPEFULLY HAVE MINE FIXED. THEREFORE, THIS COMPLAINT IS MY PLEA ON BEHALF OF OTHER JEEP OWNERS. WHEN THIS HAPPENS, IT HONESTLY FEELS LIKE THE FRONT WHEELS WILL LIKELY FLY OFF; IT'S RATHER DISTURBING FOR THOSE IN THE VEHICLE AND THOSE DRIVING NEARBY IN OTHER VEHICLES. *TR

NHTSA ID
10478404
Incident
Jun 1, 2012
Mileage
123,400 mi
Other / unspecifiedSteering
Filed Jul 2, 2012

I HAVE A 2000 JEEP CHEROKEE SPORT 4X4 WITH NO LIFT KITS, ETC. AT HIGHWAY SPEEDS WHEN HITTING A BUMP IN THE ROAD IT GOES INTO WHAT IS TERMED A "DEATH WOBBLE." THIS IS VERY SEARCHABLE ON THE INTERNET. THE VEHICLE WILL SO VIOLENTLY SHAKE IN THE FRONT END IT IS HARD TO KEEP IT ON THE ROAD AND NOT ROLL THE VEHICLE BEFORE I'M ABLE TO SLOW DOWN ENOUGH FOR IT TO REBALANCE ITSELF. IT IS EXTREMELY TERRIFYING. I'VE HAD THE TIRES ROTATED AND BALANCED THINKING I MIGHT HAVE LOST A WHEEL WEIGHT OR SOMETHING BUT IT DID NOT CORRECT THE PROBLEM. TODAY I TOOK IT TO THE SHOP AND WAS TOLD I HAD A BAD STEERING DAMPER. BUT FROM WHAT I'VE RESEARCHED, OTHERS HAVE HAD THESE REPLACED AND THE PROBLEM WILL COME UP AGAIN. JEEP/CHRYSLER NEEDS TO DO SOMETHING ABOUT THIS VERY DANGEROUS SITUATION AS IF NO ONE HAS BEEN KILLED YET I'D BE SURPRISED. I DID HAVE THE STEERING DAMPER REPLACED TODAY BUT AM SCARED I WILL EXPERIENCE THIS AGAIN AND EITHER WIND UP KILLING MYSELF OR SOME OTHER MOTORIST. *JS

NHTSA ID
10464015
Incident
Jun 29, 2012
Mileage
98,518 mi
Interior & seatsSteeringSuspension
Filed Jun 11, 2009

I HAVE A 200 JEEP CHEROKEE SPORT, 4WD. I ALSO HAD A 1996 JEEP CHEROKEE SPORT, 4WD. BOTH HAVE THE SAME 2 PROBLEMS. #1 IS A BROKEN DRIVERS SEAT. THE BRACKET IS TOO SMALL AND SPLITS NEAR THE BOLT HOLES. YOU CAN'T DRIVE LIKE THIS, THE CURRENT ONE (2000) STARTED WITH A SMALL NOISE WHEN I WAS EXITING THE CAR. THE NEXT DAY IT LET LOOSE ON A BUMPY ROAD ON A CORNER. I DIDN'T THINK MUCH OF IT THE FIRST TIME WITH THE 1996, WHICH I TRADED FOR THE 2000, BUT SINCE IT HAS HAPPENED AGAIN, I DID SOME RESEARCH AND IT IS A COMMON PROBLEM. I STUMBLED ONTO THIS SITE: HTTP://VLANE.COM/POLL/30/2001-JEEP-GRAND-CHEROKEE-HAS-YOUR-DRIVER-SIDE-FRONT-SEAT-BROKEN-ON-THIS-JEEP PROBLEM #2, AND MORE SERIOUS IS A HUGE WOBBLE, SHIMMY, SHAKE PROBLEM AT AROUND 50 MPH. SO MUCH SO THAT YOU FEEL AS IF THE CAR IS GOING TO BE THROWN OFF THE ROAD OR FLIP. ALSO THIS PROBLEM DEVELOPED ON MY 96 JEEP BEFORE I TRADED IT FOR THIS ONE, AND NOW HAS STARTED ON THIS 200 JEEP, SO AGAIN SEEING A PATTERN, I DID MORE RESEARCH AND FOUND MORE PEOPLE WITH THIS PROBLEM. HERE IS JUST ONE SITE: HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0E6F51/0 PLEASE HELP! THESE ARE SAFETY ISSUES NOT TO MENTION POSSIBLE DESIGN FLAWS THAT ARE COSTLY TO REPAIR. THANK YOU. *TR

NHTSA ID
10273576
Incident
Dec 1, 2008
Mileage
71,000 mi
Fuel systemSteeringSuspension
Filed Jul 8, 2007

I HAD SEVERAL TRIPS TO THE DEALERSHIP WITH THE JEEP. I PURCHASED THE JEEP ON JULY 26, 2000 NEW. I TOOK EXCELLENT CARE OF THE VEHICLE, HAVE IT CHECKED AND OIL CHANGED EVERY 2500 MILES. BEFORE THE THREE YEAR WARRANTY WAS UP I HAD A TOTAL OF 15,000 MILES ON IT. I COMPLAINED OF IT SHIMMYING AND GRINDING SOUND IN THE BACK, BUT THEY SAID THEY COULDN'T FIND A THING WRONG. IN FEBRUARY HAVING ABOUT $18,000 MILES ON IT THAT I NEEDED A NEW FUEL PUMP - $900.00 WORTH. SINCE THEN IT HAS BEEN DOWN HILL. I HAVE COMPLAINED SINCE DAY ONE THAT MY VEHICLE SHIMMIES OUT OF CONTROL INTERMITTENTLY, AND NO ONE COULD FIND ANYTHING WRONG, JUST PUT NEW CONTROL ARMS AND BUSHINGS ON IT AND, STEERING PINION, TIGHT STEERING, AND A HOST OF OTHER SUCH REMEDIES, TO NO AVAIL. THIS PAST WEEKEND, I WAS ALMOST IN A VERY SERIOUS ACCIDENT ON HIGHWAY 94, AS I DID GO OUT OF TOWN, AFTER THE ABOVE WAS FIXED, BUT APPARENTLY IT DIDN'T HELP AS MY VEHICLE SHOOK ALMOST OUT OF CONTROL AGAIN. I PUT ON MY BREAKS IMMEDIATELY AND HAD TO GO TO THE SIDE OF THE ROAD. I STOPPED, SAT FOR A WHILE, AND THEN DROVE OFF, AND IT WAS OKAY FOR A WHILE, BUT IN THE MEANTIME, A DRIVER FROM BEHIND ALMOST HIT ME WHEN I HAD TO PUT MY BREAKS ON TO TRY TO CONTROL IT SOME. I AM VERY FRUSTRATED WITH THIS VEHICLE AND FEEL IT SHOULD HAVE BEEN CALLED BACK WHEN I FIRST COMPLAINED YEARS AGO. I WROTE DAIMLER CHRYSLER A LETTER REGARDING THE FUEL PUMP A FEW YEARS AGO, BUT THE COMPANY DIDN'T EVEN RESPOND. IN THE MEANTIME, I REALLY DON'T KNOW WHAT TO DO, I WANT TO TRADE IT IN, BUT FEEL I WAS SOLD A REAL LEMON AND SHOULD BE COMPENSATED FOR THE HASSLES, REPAIR COSTS, ETC. OF WHAT I WAS HOPING WOULD NOT HAPPEN WHEN BUYING A NEW VEHICLE, AND THE WAY I TAKE CARE OF IT. I CANNOT AFFORD TO BUY ANOTHER BRAND NEW ONE, BUT DO FEEL THE COMPANY SHOULD HAVE CALLED THIS VEHICLE BACK FROM THE ONSET, AS IT HAS BEEN A LEMON, OF WHICH I HAVE EXPRESSED MANY TIMES TO THE DEALERSHIP WHERE I PURCHASED IT. *AK

NHTSA ID
10195573
Incident
Feb 4, 2004
Mileage
150 mi
Steering
Filed Sep 27, 2005

DT: THE CALLER SAID THAT WHILE DRIVING AT 10 MPH LOST STEERING CONTROL. HE JUST GOT OFF THE HIGHWAY AND WAS STARTING TO TURN INTO A PARKING LOT WHEN HE LOST CONTROL OF THE VEHICLE. HE SAID THE STEERING WHEEL WOULD SPIN FREELY INTO CIRCLES. THERE WERE NO ACCIDENTS OR INJURIES. VEHICLE WAS TOWED TO A REPAIR SHOP. HE WAS TOLD THAT THE COMPRESSION BOLT THAT HOLDS THE STEERING KNUCKLE AND THE STEERING WHEEL SPINDLE TOGETHER CAME LOOSE AND CAUSED THE LOSS OF STEERING. THE REPAIR SHOP TIGHTENED THE BOLT. DEALER SAID THEY NEVER HEARD OF THAT PROBLEM. MANUFACTURER HAS NOT BEEN CONTACTED YET.*AK

NHTSA ID
10137859
Incident
Sep 27, 2005
Mileage
84,500 mi
Steering
Filed Oct 22, 2003

WHEN MAKING A RIGHT OR LEFT TURN ,THE STEERING WHEEL DID NOT COME BACK AUTOMATICALLY. THE DEALER ATTEMPTED TO REPAIR THE VEHICLE FOUR TIMES BUT WAS NOT SUCCESSFUL. THE CAUSE OF THE PROBLEM HAD NOT BEEN DETERMINED. *AK THE SERVICE DEALER HAD DONE EVERYTHING THAT THE MANUFACTURER SAID TO DO IN ORDER TO REMEDY THE PROBLEM BUT THE PROBLEM REMAINED THE SAME. *SCC *JB

NHTSA ID
10038444
BrakesEngineSteering+1 more
Filed Jun 2, 2003

SEVERE BRAKE PROBLEMS WITH 2000 JEEP CHEROKEE. *MR THERE WAS AN ONGOING BRAKING PROBLEM AND DIFFICULTY DIAGNOSING THE PROBLEM. THE PROBLEM WAS THOUGHT TO BE THE ROTORS WHICH WERE CUT AND REPLACED (THE FRONT PADS). THE PROBLEM STILL CONTINUED. THEN THE FRONT ROTORS WERE DIAGNOSED AS BEING WARPED AND THE BRAKES WERE 50% WORN. THERE WAS A TAPPING NOISE IN THE SHIFTING AREA AS WELL AS A RUBBING NOISE IN THE STEERING COLUMN THAT COMES AND GOES. (UNABLE TO DIAGNOSE) THE VEHICLE HAD BEEN DIAGNOSE AS THE REAR BRAKE DRUMS BEING OUT OF ROUND. THE WATER PUMP LEAKED AND WAS REPLACED ALONG WITH THE THERMOSTAT. THE COMSUMER REQUESTED A REFUND *SCC *JB

NHTSA ID
10022544
Incident
Mar 28, 2001
Mileage
17,000 mi
Steering
Filed Jul 19, 2002

WHILE MAKING A TURN AT 5 MPH VEHICLE LOST ALL STEERING. VEHICLE WAS TOWED TO DEALER , BOLTS ON SPACER BY GEARBOX BROKE.*AK

NHTSA ID
8014314
Incident
Jun 15, 2002
Steering
Filed Jan 17, 2002
Fire reported

THE ENGINE CAUGHT FIRE DUE TO A POWER STEERING PUMP FAILURE. CLAIM NUMBER 20-5238-487. *YH

NHTSA ID
6900929
Incident
May 23, 2000
EngineSteeringVisibility
Filed Dec 13, 2001

TEMPERATURE INTO RED ON SEVERAL OCCASIONS AND LOWERS WHEN HEAT TURNED ON. OIL PRESSURE TO ZERO AT START UP AND WHILE DRIVING AT RANGE OF SPEEDS.ENGINE CHECK LIGHT ON. BEEN FOR REPAIRS 5 TIMES. HAVE BEEN TOLD RACK AND PINION LEAKING, NEEDS NEW SHORT BLOCK, GAUGE PANEL FAULTY, CATALYTIC CONVERTER, AND AGAIN NEW SHORT BLOCK NEEDED. PROBLEM PERSISTS.

NHTSA ID
755609
Incident
Oct 14, 2001
Steering
Filed Oct 16, 2001

THE STEERING HAS A MIND OF ITS OWN. TURN THE STEERING WHEEL AND RELEASE IT AND IT CONTINUES TO TURN UNTIL LOCKED. WHEELS WILL NOT CENTER THEMSELVES WITH VEHICLE MOVING FORWARD. DIAGNOSED AS FAULTY STEERING GEAR BOX.*AK

NHTSA ID
753280
Incident
Sep 16, 2001
Steering
Filed Aug 9, 2001

WHILE TRAVELING ON A ROAD AT 40MPH SWITCH FROM ASPHALT TO PAVEMENT WOULD CAUSE STEERING COLUMN TO SHIMMY VIOLENTLY. VEHICLE WOULD THEN SWAY FROM LEFT TO RIGHT. ENTIRE FRONT END WOULD SHAKE. BARELY ABLE TO MAINTAIN CONTROL OF VEHICLE. HAD TAKEN TO DEALERSHIP, AND STEERING LINKAGE WAS REPLACED.*AK

NHTSA ID
893992
Incident
May 9, 2001
Steering
Filed Jul 13, 2001

NOISE COMING FROM STEERING WHEEL WHEN MAKING A LEFT TURN. DEALER WAS NOTIFIED, AND REALIGNED STEERING HOSE. IF PROBLEM REOCCURRED, THERE WAS A POSSIBILITY OF REPLACING GEAR BOX. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK

NHTSA ID
892702
Incident
Jul 5, 2001
Steering
Filed May 29, 2001

THERE WAS A GRINDING NOISE COMING FROM FRONT OF VEHICLE DURING NORMAL OPERATION AND WAS DIFFICULT TO CONTROL/ PREVENT VEHICLE FROM WANDERING. DEALERSHIP REPLACED FRONT SIDE, AND PINION BEARINGS TWICE. ALSO, REPLACED STEERING DAMPNER. PROBLEM IS OCCURRING AGAIN, AND DEALERSHIP IS NOT PROVIDING ANY ASSISTANCE TO CONSUMER. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

NHTSA ID
889251
Incident
Sep 15, 2000
Steering
Filed Feb 7, 2001

SQUEAL IN POWER STEERING WHEN TURNING LEFT, PROBLEM CORRECTED BY DEALERSHIP AFTER 3 ATTEMPTS, ENTIRE STEERING GEAR HOUSING REPLACED ON 10/09/00. CJ

NHTSA ID
559524
Incident
May 31, 2000
Other / unspecifiedSteeringSuspension
Filed Aug 10, 2000

CHRYSLER PUT STEERING WHEELS ON THE PASSENGER SIDE FOR POST OFFICE USE. ALSO, WHEN DRIVING VEHICLE WOULD NOT STEER PROPERLY. *AK THE VEHICLE PULLED TO THE RIGHT. TIRE WEARING DUE TO POOR ALIGNMENT. *YH

NHTSA ID
867343
Incident
Aug 2, 2000
SteeringSuspension
Filed Jul 6, 2000

WHILE DRIVING AT ANY SPEED, THE CHEROKEE PULLS TO THE RIGHT SIDE OF THE ROAD. DEALERSHIP IS NOT ABLE TO DETERMINE WHAT IS CAUSING THIS PROBLEM. THE STEERING GEAR BOX WAS REPLACED, ALONG WITH NEW BALL JOINTS. THE PROBLEM STILL EXISTS. *AK *ML

NHTSA ID
864862
Incident
Dec 12, 1999
SteeringTransmission
Filed May 24, 2000
Fire reported

VEHICLE EXPERIENCED ENGINE FIRE, CAUSE OF FIRE WAS FAULTY POWER STEERING PUMP, CLAIM 20-5238-487. *SLC

NHTSA ID
6900597
Incident
May 23, 2000
Steering
Filed Sep 21, 1999
Crash reported

WHILE DRIVING IN A PARKING LOT AT A SPEED OF 15 MPH WHEEL STEERING LOCKED UP, CAUSING VEHICLE TO CRASH. *AK

NHTSA ID
848238
Incident
Sep 14, 1999

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data on this page last refreshed .