RoadVitals

2000 Jeep Cherokee Interior & seats Problems

Owner-reported complaints naming the interior system, filed with NHTSA

Data refreshed

Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
31
Latest Nov 25, 2018
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
8%
of 369 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2000 Jeep Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 31 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming interior

The 25 most recent of 31, in the owner's own words

AirbagsDriver assistanceInterior & seats
Filed Nov 25, 2018

ENGINE LEAK BAD SEAT AND BRAKE LIGHT I NEED SOME HELP PLEASE REPLACE REAR WIPE,

NHTSA ID
11153595
Incident
Nov 2, 2018
Mileage
237,318 mi
Interior & seats
Filed Jul 5, 2016

DRIVING DOWN CITY STREET(35MPH),APPLIED BRAKES FOR STOP LIGHT,SEAT FRAME(DRIVERS SIDE) APPARENTLY BROKE IN 2 SPOTS ALMOST CATAPULTING ME INTO THE BACK SEAT,IF NOT FOR THE SEAT BELT.

NHTSA ID
10882499
Incident
Jul 3, 2016
Mileage
140,000 mi
ElectricalInterior & seats
Filed Jan 18, 2013

STARTED THE CAR AND PULLED AWAY AND WHEN THE DOOR AUTOMATICALLY LOCKED THE DRIVER SIDE BACK DOOR BUZZED LOUD AND IN A 3 WEEK PERIOD THERE ARE 3 OUT OF FOUR DOORS THAT BUZZ LOUD WHEN LOCKED. *TR

NHTSA ID
10493445
Incident
Dec 13, 2012
Interior & seats
Filed Feb 21, 2012

I NOTICED MY DRIVER'S SEAT WOBBLING AND FOUND THAT TWO OF THE BRACKETS THAT HOLD THIS SEAT TO THE FLOOR WERE BROKEN. THE LEFT FRONT BRACKET BROKE ONCE BEFORE BUT IT WAS WELDED ABOUT 2 YEARS AGO. FROM WHAT I'VE SEEN ON THE INTERNET, THERE ARE HUNDREDS, IF NOT THOUSANDS, OF COMPLAINTS REGARDING THIS SAME ISSUE. A RECALL NEEDS TO BE ISSUED AS THIS IS A HUGE SAFETY CONCERN FOR MYSELF AND MY FAMILY AS WELL AS OTHERS WHO OWN JEEP VEHICLES. PLEASE ISSUE A RECALL BEFORE A FATAL ACCIDENT OCCURS. PLEASE LET ME KNOW IF THERE IS ANYTHING FURTHER THAT I NEED TO DO; AND I LOOK FORWARD TO YOUR PROMPT RESPONSE IN THIS REGARD. THANK YOU. *TR

NHTSA ID
10448789
Incident
Feb 1, 2012
Interior & seats
Filed Jan 10, 2012

TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE. WHILE PARKED, THE CONTACT NOTICED THAT THE METAL RAIL FOR THE FRONT DRIVER SIDE SEAT WAS FRACTURED, CAUSING THE SEAT TO SLIDE BACKWARD. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTS. THE CONTACT ADDED A BOLT IN ORDER TO HOLD THE SEAT IN PLACE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

NHTSA ID
10443350
Incident
Jun 1, 2009
Mileage
80,000 mi
Interior & seats
Filed Nov 20, 2011

SEAT BRACKET ON DRIVERS SIDE SEAT COMPLETELY BROKE, SEAT WIGGLES AND MOVES. *TR

NHTSA ID
10436504
Incident
Nov 1, 2011
Interior & seats
Filed Sep 6, 2011

THE DRIVER SEAT BROKE IN THE REAR RIGHT CORNER AND FRONT LEFT CORNER AND NOW THE SEAT LEANS BACK AND IS NOT DRIVABLE. *TR

NHTSA ID
10423953
Incident
Jul 5, 2011
Mileage
174,683 mi
Interior & seats
Filed May 9, 2011

I WAS DRIVING MY 2000 JEEP CHEROKEE SPORT ON THE HIGHWAY GOING 55MPH WHEN MY DRIVERS SEAT WENT BACK UNEXPECTEDLY ALMOST CAUSING ME TO GET INTO AN ACCIDENT. (THE PROBLEM WAS THE FRONT FRAME OF THE SEAT JUST SNAPPED, THIS SEEMS TO BE A COMMON ISSUE I HAVE JUST FOUND OUT THAT HAS BEEN GOING ON FOR A WHILE, JEEP SHOULD DO A RECALL ON THESE AS THIS IS VERY DANGEROUS AND I COULD HAVE GOTTEN KILLED). *TR

NHTSA ID
10399696
Incident
May 9, 2011
Mileage
118,000 mi
AirbagsElectricalInterior & seats
Filed Sep 23, 2010

2000 JEEP CHEROKEE SPORT AIRBAG WARNING LIGHT ILLUMINATES RANDOMLY AND REPEATEDLY. NOT RELATED TO ACTUAL AIRBAG DEPLOYMENT. IT MAY RENDER AIRBAG UNUSABLE. DANGEROUS CONDITION. COMMON CONSUMER COMPLAINT. ALL PASSENGER WINDOW ACTUATOR SWITCHES ARE UNUSABLE. WINDOWS WILL ONLY WORK AT DRIVER PANEL. SAFETY ISSUE IF PASSENGERS HAVE TO OPEN WINDOWS.VERY COMMON CONSUMER COMPLAINT. OBD ERROR CODES ARE INACCURATE (ESPECIALLY WHEN APPLYING TO EMISSION CONTROL SYSTEMS P0441, P0442). DIAGNOSIS OFTEN LEAD TO UNNEEDED REPAIRS AND COSTLY REPLACEMENT OF SENSORS AND COMPUTER WITHOUT CAUSE. COMMON CONSUMER COMPLAINT. DRIVER SEAT SUPPORT STRUCTURE BREAKS. EVEN WHEN DRIVEN ONLY IN ORDINARY DRIVING CONDITIONS AND NOT STRESSED UNUSUALLY. MUST BE REWELDED OR REPLACED. SEAT IS NO LONGER STRUCTURALLY SAFE. COMMON CONSUMER COMPLAINT ALL OF THESE ARE DESIGN ISSUES AND NOT SERVICE/MAINTENANCE RELATED. *TR

NHTSA ID
10357094
Incident
Sep 20, 2010
Mileage
110,000 mi
Interior & seats
Filed Aug 25, 2010

DRIVER SIDE FRONT SEAT BROKE OFF THE FRAME! NEVER HAS THIS HAPPENED BEFORE TO ME. NOW I HAVE TO GET IT WELDED OR BUY A NEW SEAT. IT RIPPED RIGHT OFF THE FRAME. *TR

NHTSA ID
10351866
Incident
Aug 24, 2010
Mileage
130,000 mi
Interior & seats
Filed Jul 15, 2010

WE OWN A 2000 JEEP CHEROKEE SPORT WITH APPROX. 155,000 MILES. WE BOUGHT IT USED 02/2004. SOMETIME IN JUNE 2010, JUST A COUPLE OF WEEKS PRIOR TO INCIDENT, THE DRIVER SEAT BEGAN TO MAKE A NOISE WHILE SITTING IN IT, DURING ACCELERATION, AND BRAKING. WE COULD NOT FIND THE SOURCE OF ANNOYING NOISE AND JUST HOPED IT WOULD GO AWAY. ON FRIDAY, JULY 9, 2010 WHEN MY HUSBAND WENT TO DO ERRANDS AND SAT IN THE SEAT HE SAID IT FELT ODD AND THE NOISE WAS GONE. HAPPY THE NOISE WAS GONE HE WENT ABOUT HIS BUSINESS. WHEN I GOT INTO THE JEEP ON SUNDAY, JULY 11, 2010 I NOTICED THE SEAT WAS WOBBLING. I GOT OUT AND LOOKED UNDER THE SEAT. I FOUND THE PROBLEM....WHERE THE SEAT ATTACHES TO THE SEAT ADJUSTER THE METAL HAD RIPPED ALMOST COMPLETELY THROUGH AT THE RIGHT FRONT BOLT. WHILE SITTING IN THE SEAT IT ROCKS FROM FRONT LEFT TO RIGHT REAR. THE SITUATION CALLS FOR IMMEDIATE ACTION ON OUR PART TO GET IT FIXED. WE ARE OBTAINING INFORMATION (TIME AND COST TO FIX AND AMOUNT OF TIME WITHOUT A VEHICLE-IT'S THE DRIVER SEAT NOT PASSENGER) ON WELDING, NEW SEAT, OR REPLACEMENT FROM JUNKYARD. I AM NOT EXCITED ABOUT WANTING TO USE ANOTHER JEEP SEAT AS I FEAR SAME ISSUE WILL OCCUR. THIS IS OUR ONLY VEHICLE. WE DO NOT GO MUDDING, FOUR WHEELING, MOUNTAIN CLIMBING, OFF ROADING WITH IT. WE DON'T LIVE NEAR A BEACH OR TAKE IT TO THE COASTLINE IN ORDER FOR HIGH SALT CONCENTRATION IN AIR TO BE A FACTOR. YES WE LIVE IN THE MIDWEST BUT SALT FROM SHOES CANNOT REACH THIS PART. OF THE SEAT. *TR

NHTSA ID
10343383
Incident
Jul 9, 2010
Mileage
155,000 mi
Interior & seats
Filed Jun 23, 2010

2000 JEEP CHEROKEE SPORT, 4.0 6 CYL, 4 DOOR. CURRENTLY 168,000 MILES. REPLACED FRONT DRIVERS SIDE SEAT 3 TIMES, SINCE I PURCHASED NEW. SEAT BREAKS UNDER NORMAL USE. HUGE SAFETY ISSUE . *TR

NHTSA ID
10339728
Incident
Jun 23, 2010
Mileage
168,000 mi
Interior & seats
Filed Mar 18, 2010

FRONT SEAT BROKEN, NORMAL USE, APPARENTLY COMMON. WILL BE DANGEROUS IN ACCIDENT WITH NO BACK SUPPORT. 2000 JEEP CHEROKEE SPORT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10320632
Incident
Mar 10, 2010
Mileage
114,000 mi
Interior & seats
Filed Jan 18, 2010

AS I WAS ACCELERATING FROM A STOP I HEARD A LOUD CRACK AND THE DRIVERS SIDE FRONT SEAT BROKE FROM THE BASE MOUNT. THE SEAT BROKE AT ONE CORNER BUT DID NOT COME TOTALLY SEPERATED. IF IT HAD TOTALLY BROKEN FREE IT COULD HAVE CAUSED A MAJOR ACCIDENT AS I WAS IN HEAVY TRAFFIC WHEN IT BROKE. I HAVE NOT YET FIXED THE ISSUE AND PLAN TO DO THE REPAIRS MYSELF. THIS SOUNDS LIKE A VERY COMMON PROBLEM FOR MY MAKE AND MODEL BASED ON INTERNET FORUMS AND I AM VERY DISAPPOINTED THAT CHRYSLER HAS NOT INITIATED A SAFETY RECALL FOR THIS ISSUE. *TR

NHTSA ID
10300136
Incident
Dec 20, 2009
Mileage
145,000 mi
Interior & seats
Filed Jul 22, 2009
1 injury reported

HOOD LATCHES, ALL THREE OF THEM, FAILED AND HOOD FLEW UP WHILE WE WERE TRAVELING AT 60 MPH. NO CRASH BUT ONE INJURY AND OVER A THOUSAND DOLLARS TO REPAIR THE DAMAGE TO THE VEHICLE. THE REAR VIEW MIRROR CAME OFF AND LANDED IN THE BACK SEAT. THE HOOD WAS DESTROYED AS WERE THE THREE PANELS WHERE THE WIPERS ARE LOCATED AND THE SUPPORT BRACKET BELOW THEM. THE HINGES WERE HYPEREXTENDED AND HAD TO BE REPLACED. AFTER SOME INVESTIGATION I FOUND SEVERAL REPORTS OF SIMILAR INCIDENTS WITH THIS VEHICLE AND OTHERS WHERE THE SAME LATCH ASSEMBLY WAS USED. FIVE PEOPLE COULD HAVE BEEN KILLED AND I AM OUTRAGED THAT I WAS NEVER WARNED ABOUT THIS OBVIOUSLY DEFECTIVE LATCH SYSTEM. *TR

NHTSA ID
10277904
Incident
Jul 19, 2009
Mileage
130,000 mi
Interior & seatsSteeringSuspension
Filed Jun 11, 2009

I HAVE A 200 JEEP CHEROKEE SPORT, 4WD. I ALSO HAD A 1996 JEEP CHEROKEE SPORT, 4WD. BOTH HAVE THE SAME 2 PROBLEMS. #1 IS A BROKEN DRIVERS SEAT. THE BRACKET IS TOO SMALL AND SPLITS NEAR THE BOLT HOLES. YOU CAN'T DRIVE LIKE THIS, THE CURRENT ONE (2000) STARTED WITH A SMALL NOISE WHEN I WAS EXITING THE CAR. THE NEXT DAY IT LET LOOSE ON A BUMPY ROAD ON A CORNER. I DIDN'T THINK MUCH OF IT THE FIRST TIME WITH THE 1996, WHICH I TRADED FOR THE 2000, BUT SINCE IT HAS HAPPENED AGAIN, I DID SOME RESEARCH AND IT IS A COMMON PROBLEM. I STUMBLED ONTO THIS SITE: HTTP://VLANE.COM/POLL/30/2001-JEEP-GRAND-CHEROKEE-HAS-YOUR-DRIVER-SIDE-FRONT-SEAT-BROKEN-ON-THIS-JEEP PROBLEM #2, AND MORE SERIOUS IS A HUGE WOBBLE, SHIMMY, SHAKE PROBLEM AT AROUND 50 MPH. SO MUCH SO THAT YOU FEEL AS IF THE CAR IS GOING TO BE THROWN OFF THE ROAD OR FLIP. ALSO THIS PROBLEM DEVELOPED ON MY 96 JEEP BEFORE I TRADED IT FOR THIS ONE, AND NOW HAS STARTED ON THIS 200 JEEP, SO AGAIN SEEING A PATTERN, I DID MORE RESEARCH AND FOUND MORE PEOPLE WITH THIS PROBLEM. HERE IS JUST ONE SITE: HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0E6F51/0 PLEASE HELP! THESE ARE SAFETY ISSUES NOT TO MENTION POSSIBLE DESIGN FLAWS THAT ARE COSTLY TO REPAIR. THANK YOU. *TR

NHTSA ID
10273576
Incident
Dec 1, 2008
Mileage
71,000 mi
Interior & seats
Filed Jan 14, 2009

TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE FRONT DRIVER'S SEAT FRAME FAILED. SUDDENLY, THE SEAT TILTED COMPLETELY FORWARD AND BACKWARDS. THE CONTACT TEMPORARILY REPAIRED THE SEAT. THE VEHICLE HAS NOT YET BEEN TAKEN TO AN AUTHORIZED DEALER FOR REPAIR. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.

NHTSA ID
10255027
Incident
Jan 8, 2009
Interior & seats
Filed Aug 29, 2008

TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S SEAT WAS UNSTABLE AND ROCKS FROM SIDE TO SIDE AND FORWARDS AND BACKWARDS. A MECHANIC REPLACED THE BRACKET, BUT IT STILL DOES NOT WORK. THE CURRENT MILEAGE WAS 134,800 AND FAILURE MILEAGE WAS 10,263. UPDATED 10/08/08. *LJ UPDATED 10/10/08. *JB

NHTSA ID
10240191
Incident
Nov 7, 2007
Mileage
10,263 mi
Interior & seats
Filed Dec 3, 2007

TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE CONTACT WAS OUTSIDE OF THE VEHICLE AND ATTEMPTED TO OPEN THE REAR PASSENGER SIDE DOOR, BUT WAS UNSUCCESSFUL. SHE HAD TO UNLOCK THE DOOR FROM THE PASSENGER COMPARTMENT. THE FAILURE OCCURRED PREVIOUSLY WITH THE FRONT PASSENGER SIDE DOOR. THE CONTACT SPOKE WITH THE MANUFACTURER AND THEY STATED IT WAS NOT A SAFETY ISSUE. THE CURRENT MILEAGE WAS 110,523 AND FAILURE MILEAGE WAS 105,000.

NHTSA ID
10210702
Incident
Feb 4, 2007
Mileage
105,000 mi
Interior & seats
Filed Dec 5, 2006

THE FRONT DRIVERS SIDE SEAT BROKE AT THE BACK APPROXIMATELY JULY 2003. I HAD IT REPAIRED AND I WAS TOLD THAT THE METAL IS TOO THIN AND THAT'S WHY IT BROKE. IT BROKE AGAIN SO I TRIED TO BUY A USED SEAT FROM SEVERAL SALVAGE YARDS. THEY ALL SAID THAT THEY SELL AS FAST AS THEY COME IN DO TO THE BACKS BREAKING. *NM

NHTSA ID
10175213
Incident
Jul 15, 2003
Mileage
30,000 mi
Interior & seats
Filed Aug 8, 2005

DT: THE DRIVER'S SEAT CAME OFF THE TRACK, IT BROKE. THE CONSUEMR WAS JUST GETTING INTO VEHICLE WHEN THE SEAT SUDDENLY BROKE ON JULY 5, 2005. THE CONSUMER CALLED THE DEALER AND THEY CLAIMED THE THE VEHICLE'S WARRANTY HAD EXPIRED. *AK UPDATED 2/16/2007 - *NM

NHTSA ID
10131930
Incident
Jul 5, 2005
Interior & seats
Filed Feb 27, 2004

CONSUMER STATED THAT DRIVER'S SIDE DOOR WAS NOT WORKING PROPERLY. CONSUMER COULD NOT LOCK DOOR WITH A KEY OR WITH THE REMOTE CONTROL. ALSO, SAME THING HAPPENED WITH PASSENGER'S SIDE DOOR. MECHANIC TOLD CONSUMER THAT THE DESIGN WAS CHANGED ON THIS VEHICLE WHICH MEANT THAT EVERYTHING WAS PUT TOGETHER,AND NOTHING WAS NOT WORKING.*AK

NHTSA ID
10060948
Incident
Feb 27, 2004
Interior & seats
Filed Feb 25, 2004

POWER DOOR LOCK MECHANISM STOPPED WORKING. CONSUMER WAS UNABLE TO OPEN THE DOORS WITH THE KEY. DEALER DETERMINED LATCHES MALFUNCTIONED, AND NEEDED TO BE REPLACED AT $268.0O EACH PLUS LABOR AT CONSUMER'S EXPENSE. *AK

NHTSA ID
10059784
Incident
Feb 25, 2004
Mileage
44,000 mi
Interior & seats
Filed Jan 12, 2004

TRUCKS REAR SEATS DO NOT COME EQUIPPED WITH A HEAD REST. CONSUMER FEELS "DUE TO THE OCCUPANTS HEAD NOT BEING PROTECTED THEY COULD SUSTAIN SERIOUS HEAD INJURIES IF VEHICLE IS INVOLVED IN AN ACCIDENT". THE REAR SEAT BACK IS VERY LOW. *PH *PH

NHTSA ID
10048369
Mileage
25,000 mi
Interior & seats
Filed Oct 6, 2003

FRONT DRIVER'S SEAT OF 2000 JEEP CHEROKEE SPORT HAD FAILURE IN BRACKET HOLDING ON THE LEFT FRONT AND RIGHT REAR OF DRIVERS SEAT TO THE FLOOR. *LA

NHTSA ID
10041296
Incident
Sep 28, 2003
Mileage
36,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .