Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 369 NHTSA owner-reported complaints for the 2000 Jeep Cherokee. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 369 · page 1 of 15
TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE. AFTER INSERTING THE KEY INTO THE IGNITION SWITCH, THE VEHICLE WOULD NOT START AND A MESSAGE INDICATING THE KEY WAS NOT RECOGNIZED WAS DISPLAYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. LINDSEY CHRYSLER (8100 CENTREVILLE RD, MANASSAS, VA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 200,000.
I HAVE TRIED TO REACH OUT TO TRANSAMERICAN AUTO PARTS IN REGARDS TO RECALL 18E-072 AND AFTER BEING ON HOLD FOR HOURS AND MULTIPLE EMAILS, I AM NOT ABLE TO CONTACT THEM.
BRAKE LIGHT STARTED COMING ON INTERMITTENTLY, BUT IS NOW ON CONSTANTLY. ONCE IN A GREAT WHILE IT WILL NOT LIGHT UP WHEN STARTING THE CAR, BUT MOST OF THE TIME IT COMES ON WHEN STARTING THE CAR AND STAYS ON CONTINUOUSLY.
ENGINE LEAK BAD SEAT AND BRAKE LIGHT I NEED SOME HELP PLEASE REPLACE REAR WIPE,
TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE. WHILE ATTEMPTING TO START THE VEHICLE, A LOUD TICKING NOISE EMERGED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE ENGINE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 173,000.
CRACK CYLINDER HEAD .WHEN DRIVING START TO OVERHEAT.WHEN CHECK ON IT I FOUND THE PROBLEM AND I RESEARCHED AND FOUND THIS IS A PROBLEM WITH THE CYLINDER HEAD FOR JEEP YEARS 2000,2001,2002.THEY SAY THOSE YEARS THE IRON ORE WAS VERY EXPENSIVE ON THE WORLD MARKET.
TAKATA RECALL I OWN A 2000 JEEP CHEROKEE INLINE 6 AND SINCE I GOT IT IT HAS HAD A LOT OF PROBLEMS WITH THE HEAD AND BLOWING THE GASKETS I CALLED THE DEALERSHIP TO SEE IF THERE WAS ANY RECALLS AND THERE WASN'T ANY. THE LADY THAT WAS WORKING ASKED ME WHAT WAS GOING ON AND I TOLD HER AND SHE SAID THAT MY YEAR JEEP SHOULD'VE HAD A RECALL FOR IT BECAUSE A LOT OF PEOPLE HAVE HAD THE SAME PROBLEM. THIS IS REALLY THE ONLY PROBLEM I HAVE WITH MY JEEP AND EVERYONE I TALK TO THAT HAS A JEEP LIKE MINE AND THE SAME YEAR HAVE THE SAME PROBLEM. THIS WILL BE THE SECOND HEAD GASKETS IN 4 YEARS I WILL BE PUTTING ON NEW HEAD GASKETS. I CAN'T AFFORD A NEW HEAD FOR IT AND I'VE BEEN TOLD THAT THE HEADS WERE BAD ON MY YEAR OF JEEP. IT ALSO CAME WITH DEXRON ANTIFREEZE THAT AFTER A WHILE GOOKS UP IN THE RADIATOR AND LOOKS LIKE MUD
MONROE SHOCK ABSORBER, MODEL 550017; UNIT CODE P154H1 AFTER TWO YEARS OF LIGHT SERVICE IN CALIFORNIA THE UNIT WAS REMOVED TO INSTALL A LOAD SUPPORTING MODEL 58914. UNIT 550017 WAS FUNCTIONING WELL WITH NO VISIBLE SIGNS OF DAMAGE / MALFUNCTION. THIS SHOCK ABSORBER EXPLODED UPON REMOVAL FROM THE LOWER MOUNT.. THE LOWER SECTION WAS DRIVEN TO THE FLOOR BEING PROPELLED BY COMPRESSED GAS AND OIL. THE UPPER SECTION FELL HARMLESSLY TO FLOOR. THERE ARE NO INJURIES OR DAMAGES ASSOCIATED BUT THAT IS A MATTER OF FORTUNE, NOT DESIGN. THE RETENTION MECHANISM HAS NO SAFETY DESIGN FEATURE TO PREVENT THIS. THIS SHOULD NOT BE THE CASE WITH GAS CHARGED SHOCKS. INFORMATION SUPPLIED WITH THE UNITS MAKE NO MENTION OF THIS POSSIBLE FAILURE.
DRIVING DOWN CITY STREET(35MPH),APPLIED BRAKES FOR STOP LIGHT,SEAT FRAME(DRIVERS SIDE) APPARENTLY BROKE IN 2 SPOTS ALMOST CATAPULTING ME INTO THE BACK SEAT,IF NOT FOR THE SEAT BELT.
I LOVE MY JEEP. HOWEVER, I HAVE THE SAME PROBLEM MANY OWNERS OF THE 2000 CHEROKEE WITH THE 4.0 HAVE. I HAVE A CRACKED CYLINDER HEAD. NO OIL IN COOLANT, OR VICE VERSA, BUIT JEEP IS PARKED AND WILL NOT MOVE UNTIL IT IS EITHER SOLD OR SCRAPPED. BODY IS IN GOOD CONDITION AND EVERYTHING WORKS ON THE JEEP. I HAVE ROD KNOCK ON START UP, AND AS THE ENGINE WARMS, OIL PRESSURE DROPS TO ZERO. REVVING ENGINE TO 2000 RPM RAISES OIL PRESSURE. THE JEEP HAS 181,000 MILES. I HAVE HEARD FROM MANY PEOPLE THAT THE CYLINDER HEAD CRACKING IS VERY COMMON IN JEEPS FOR 2 MODEL YEARS, YET JEEP HAS GOTTEN AWAY WITH A RECALL SOMEHOW. I AM NOT HAPPY. I BOUGHT THE JEEP USED AND ONLY DROVE IT A MONTH BEFORE THE KNOCKING STARTED. THE LADY I BOUGHT IT FROM DID OIL CHANGES EVERY 2 MONTHS, AND TOOK IT IN FOR SERVICE WHEN EVER SOMETHING WENT WRONG
DEATH WOBBLE IN FRONT END...
STOCK STEEL WHEELS 15X7 RIMS ROT AND CAUSE AIR LEAKS WHICH CAN CAUSE BLOWOUT. LOSS OF AIR IN TIRE GAVE ME BLOW OUT.
TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE. WHILE DRIVING AT 25 MPH, THE TEMPERATURE GAUGE INDICATED THAT THE VEHICLE WAS OVERHEATING. THE CONTACT WAITED UNTIL THE TEMPERATURE GAUGE READ NORMAL AND THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SHIELD INTAKE MANIFOLD AND THE SHIELD EXHAUST MANIFOLD NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 181,889.
I BELIEVER THE ELECTRICAL PROBLEMS I HAVE EXPERIENCED WITH MY JEEP CHEROKEE SPORT 2000 4.0L V6 HAS THE POTENTIAL TO BE COME A THREAT IF SUCH WIRES SHOULD CREATE A FIRE OF SOME SORT... FOR YEARS THE ONLY WAY TO OPERATE THE WINDOWS ON THE VEHICLE IS BY DRIVERS SIDE CONTROLS, THE PASSENGER CANNOT OPERATE THE WINDOW WITH THEIR CONTROL. STRANGE THING, IS IF ON THE DIVERS SIDE YOU HIT THE AUTOMATIC DOOR LOCK SWITCH BACK AND FOURTH THE PASSENGER CAN GAIN CONTROL OF THE WINDOW OPERATION IE UP/DOWN, ONLY ON A TEMPORARY BASIS. THE TIME FRAME OF PASSENGER OPERATION IS VERY SHORT... THE OTHER ISSUE IS THE DOOR LOCKS, THE LIGHTS GO ON AND OFF WHEN USING THE FOB TO LOCK AND UNLOCK, AND SOMETIMES THE LOCKS WORK AND YOU HEAR THE CLICK OF THEM LOCKING. OTHER TIMES THE LIGHTS WILL FLASH BUT THE DOOR LOCKS WILL NOT OPERATE AT ALL, AND IF YOUR SITTING IN THE JEEP AND HIT THE LOCKS YOU CAN HEAR A CLICK BUT NOT IN THE DOORS BUT IN THE HEADLINER JUST ABOUT WHERE THE DOME LIGHT IS... I FEEL ALL OF THESE ELECTRICAL ISSUES ARE CONCERNING, AND SHOULD BE SOMETHING JEEP CORP SHOULD TAKE SERIOUSLY..... PROBLEMS IN ELECTRICAL SYSTEM COULD BE A POTENTIAL FIRE HAZARD....
I BOUGHT THIS TRUCK USED FROM A PRIVATE OWNER IN MARCH OF 15, CHECK ENGINE LIGHT WAS ON WAS TOLD IT WAS ON BECAUSE THEY CHANGED THE GAS CAP ON IT IN JUNE OF 15 I WAS AT A STORE PARKED WENT INTO THE STORE CAME BACK OUT TRUCK WOULDN'T START NO LIGHTS NOTHING JUMPING DIDN'T DO ANYTHING HAD TO TOW IT HOME, THEN TOW IT TO THE REPAIR SHOP WHERE THEY SAID IT WAS THE STARTER AND WE PLACED THAT ( $394.93) TRUCK RAN FINE FOR ABOUT 2 WEEKS SAME THING, GOING TO TOW IT THE REPAIR SHOP AGAIN NEXT WEEK
FIRE STARTED IN LEFT REAR QUARTER OF VEHICLE. IT WAS CAUSED BY WIRING TO REAR DEFOGGER, LIGHTS & REAR WIPER HARNESS. DAMAGE TO WIRING, TRIM PANELS MELTED, HEAD LINER DAMAGE, OUTER BODY PAINT BLISTERED ABOVE FUEL FILLER DOOR. IT WAS JUST LUCK THAT IT WAS SNOWING SO I USED THE SNOW TO PUT OUT THE FIRE. ESTIMATED DAMAGE TO VEHICLE BY INSURANCE CO. WAS $2961.00. *TR
AT 45 MPH THE VEHICLE BEGAN TO SHAKE VIOLENTLY AND FRONT END FELT LIKE IT WAS VIBRATING APART, HIT BAKES AND SLOW VEHICLE TO 25 MPH FOR IT TO STOP. HAVE REPLACE ALMOST THE WHOLE FRONT END STEERING COMPONENTS AND STILL HAVING THE SAME ISSUE. HAVE RESEARCHED THIS AND IT IS A PROBLEM WITH THE VEHICLE THAT IS BEING DESCRIBED AS A DEATH WOBBLE. NOW WERE GOING TO TRY REPLACE THE TRACK BAR, AS THEY ARE SAYING THAT THE BRACKETS FOR THE TRACK BAR ARE GETTING WADDLED OUT DUE TO ONLY A 3/16 BOLT TO SECURE THE TRACK BAR AND CAUSE THE HOLE IN BRACKET TO GET WADDLED OUT IN THE STEEL BRACKET. WE HAVE FOUND THAT THIS IS AN ISSUE THAT SEAMS TO BE ON ALL JEEPS. IN SOME CASE PEOPLE HAVE REPLACED THE BRACKETS WITH AFTER MARKET PARTS THAT ARE MUCH THICKET STEEL AND USING A GRADE 8 BOLTS AND TACK WELDING THE BOLT TO BRACKET TO STOP THE HOLE FROM BEING WADDLED OUT. MY FAMILY IS RIDING IN THIS VEHICLE AND THIS ISSUE NEEDS ADDRESSED BEFORE SOMEONE GET SERIOUSLY HURT OR EVEN LOSS OF LIFE AS YOU LOSE CONTROL OF THE STEERING OF THE VEHICLE WHEN THIS OCCURS. *TR
TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS CONSISTENTLY ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: (AIR BAGS) AND 15V046000 (AIR BAGS) HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
AIR BAG WARNING LIGHT IS STAYING ON ALL THE TIME. I'M CONCERNED THE AIRBAGS WILL GO OFF UNNECESSARILY OR WILL NOT WORK WHEN THEY ARE NEEDED TO. THIS WARNING LIGHT HAS BEEN ON FOR A LONG TIME. I'M JUST NOT SURE OF THE DATE I FIRST NOTICED IT. *TR
I HAD A PASSENGER SIDE REAR FLAT TIRE AFTER LEAVING MY JEEP AT AN AIRPORT PARKING LOT.I PUT ON SPARE AND NEXT DAY TRIED TO FIND WHAT PUNCTURED MY TIRE ONLY TO DISCOVER THAT THE RIM HAD RUSTED THROUGH AND THE AIR WAS LEAKING THROUGH THE RUSTED STEEL. I BOUGHT A NEW MATCHING RIM AND PUT TIRE BACK ON JEEP. THREE MONTHS LATER, SAME PROBLEM ON DRIVERS SIDE REAR WHEEL, AIR LEAKING THROUGH RUSTED RIM. I REPLACED THAT RIM AND NOTICED RUST ON BOTH FRONT RIMS. KNOWING IT WAS ONLY A MATTER OF TIME I REPLACED THEM AS WELL. I HAVE OWNED MANY CARS IN MY LIFE, I HAVE BEEN DRIVING FOR ALMOST 50 YEARS, AND I NEVER HAD A RIM RUST THROUGH CAUSING AIR TO ESCAPE. I LOOKED AT THE RIMS AND DISCOVERED THE CAUSE. BECAUSE OF THE WAY THE RIMS ARE DESIGNED, WHENEVER IT RAINS, OR THERE IS SLUSH ON THE ROAD OR WHEN THE JEEP IS WASHED THERE IS ALWAYS A SMALL QUANTITY OF WATER THAT GETS TRAPPED AND SETTLES ON THE BOTTOM OF RIM WHEN THE VEHICLE IS PARKED. THERE IS NOWHERE FOR THE WATER TO DRAIN. NOW IF THAT WATER ALSO CONTAINS DISSOLVED ROAD SALT AND THE VEHICLE IS STATIONARY FOR DAYS IT IS ONLY ACCELERATING THE DETERIORATION. EVEN AFTER DRIVING FOR A FEW MILES THE CENTRIFUGAL FORCE HOLDS THE WATER IN PLACE AND AGAIN RETURNS TO REST ON THE BOTTOM OF RIM ONCE PARKED. I REALIZE IT IS AN OLDER VEHICLE WITH HIGH MILEAGE, BUT THIS IS A DESIGN FLAW NO WHEELS SHOULD RUST OUT LIKE THIS, AND PERHAPS OWNERS OF SIMILAR JEEPS WILL CHECK OUT THEIR WHEELS AND REPLACE RIMS BEFORE THEY WIND UP STUCK SOMEPLACE WITH A FLAT TIRE.
THE HEADLIGHT DIMMER SWITCH OVER HEATED/MELTED THE BEZEL SUPPORT AND CONNECTOR. *TR
BEEN HAVING PROBLEMS WITH THE EMISSIONS AND GAS CAP REPLACED 5 TIMES AND STILL HAVING PROBLEMS AND THEY TOLD ME IT WOULD COST ME $500 TO REPLACE THE EVAP CANISTER, EVAP CAP REPLACED, EVAP SYSTEM COMPONENTS FUEL TANK LEAK AND LEAK DETECTION PUMP MAY BE DAMAGED....I NEED THIS TRUCK TO GETBACK AND FORTH FROM WORK.... *TR
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
BRAKES FAILED FOR NO APPARENT REASON. WAS SITTING IN DRIVE THROUGH WAITING TO PICK SOMETHING UP AND WHEN I TOOK MY FOOT OFF THE BRAKE TO PUT IT IN DRIVE I HAD NO MORE BRAKES AND BRAKE FLUID WAS SHOOTING OUT THE BOTTOM RIGHT PASSENGER SIDE OF JEEP. LUCKILY MY EMERGENCY BRAKE WORKED AND I WAS ABLE TO STOP WITHOUT KILLING OR HURTING ANYONE. MECHANIC CHARGED ME $500.00 TO FIX IT AND TOLD ME THAT THE BRAKE LINE WAS ROTTED AND NEEDED TO BE REPLACED IN ADDITION THE HOSES WERE NO GOOD. THIS WAS THE SECOND TIME I LOST BRAKES ON THIS JEEP DURING MY OWNERSHIP. THE FIRST TIME WAS 5 YEARS BEFORE THIS DATE. *TR
THE FAN THAT COOLS ENGINE THAT CHRYSLER INSTALLED IN THE FACTORY HAD LITTLE CRACKS THAT EVENTUALLY BROKE FAN BLADE AND WAS CAUSING THE VEHICLE TO OVERHEAT. FAN NEEDED TO BE REPLACED AT $500.00 BECAUSE OF INFERIOR PLASTIC FAN THAT THEY PUT IN THE VEHICLE AT FACTORY. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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