Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2000 Jeep Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 27 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 27, in the owner's own words
BRAKE LIGHT STARTED COMING ON INTERMITTENTLY, BUT IS NOW ON CONSTANTLY. ONCE IN A GREAT WHILE IT WILL NOT LIGHT UP WHEN STARTING THE CAR, BUT MOST OF THE TIME IT COMES ON WHEN STARTING THE CAR AND STAYS ON CONTINUOUSLY.
ENGINE LEAK BAD SEAT AND BRAKE LIGHT I NEED SOME HELP PLEASE REPLACE REAR WIPE,
TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS CONSISTENTLY ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: (AIR BAGS) AND 15V046000 (AIR BAGS) HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
AIR BAG WARNING LIGHT IS STAYING ON ALL THE TIME. I'M CONCERNED THE AIRBAGS WILL GO OFF UNNECESSARILY OR WILL NOT WORK WHEN THEY ARE NEEDED TO. THIS WARNING LIGHT HAS BEEN ON FOR A LONG TIME. I'M JUST NOT SURE OF THE DATE I FIRST NOTICED IT. *TR
AIRBAG WARNING LIGHT AND CHIME GOES OFF CONSTANTLY. *TR
AIR BAG LIGHT ON (DON'T KNOW IF IT WILL WORK IF NEEDED), HORN WON'T WORK, CRUISE CONTROL WONT WORK = CLOCKSPRING. SAFETY ISSUE. NO HORN NO AIRBAG. *TR
AIR BAG LIGHT STARTED TO COME ON AND OFF INTERMITTENTLY. ON THE SECOND DAY IT CAME ON AND STAYED ON. ON THE SECOND DAY I ALSO NOTICED NO HORN AND NO CRUISE CONTROL. ALL INDICATIONS ARE THAT IT IS THE CLOCK SPRING. EMAILED CHRYSLER TO SEE IF IT WAS A RECALL OR SAFETY COVERED ITEM. THEY STATED NO THAT THE ENTIRE COST TO REPLACE IT WILL BE MINE $300 PLUS DOLLARS. FROM MY UNDERSTANDING CHRYSLER IS HAVING PROBLEMS WITH A LOT OF CLOCK SPRINGS. I FEEL THEY SHOULD COVER THIS ITEM AS IT IS NOT AN ITEM THAT SHOULD FAIL THAT EASILY. *TR
2000 JEEP CHEROKEE SPORT AIRBAG WARNING LIGHT ILLUMINATES RANDOMLY AND REPEATEDLY. NOT RELATED TO ACTUAL AIRBAG DEPLOYMENT. IT MAY RENDER AIRBAG UNUSABLE. DANGEROUS CONDITION. COMMON CONSUMER COMPLAINT. ALL PASSENGER WINDOW ACTUATOR SWITCHES ARE UNUSABLE. WINDOWS WILL ONLY WORK AT DRIVER PANEL. SAFETY ISSUE IF PASSENGERS HAVE TO OPEN WINDOWS.VERY COMMON CONSUMER COMPLAINT. OBD ERROR CODES ARE INACCURATE (ESPECIALLY WHEN APPLYING TO EMISSION CONTROL SYSTEMS P0441, P0442). DIAGNOSIS OFTEN LEAD TO UNNEEDED REPAIRS AND COSTLY REPLACEMENT OF SENSORS AND COMPUTER WITHOUT CAUSE. COMMON CONSUMER COMPLAINT. DRIVER SEAT SUPPORT STRUCTURE BREAKS. EVEN WHEN DRIVEN ONLY IN ORDINARY DRIVING CONDITIONS AND NOT STRESSED UNUSUALLY. MUST BE REWELDED OR REPLACED. SEAT IS NO LONGER STRUCTURALLY SAFE. COMMON CONSUMER COMPLAINT ALL OF THESE ARE DESIGN ISSUES AND NOT SERVICE/MAINTENANCE RELATED. *TR
2000 JEEP CHEROKEE CLOCK SPRING ASSEMBLY HAS FAILED. AIR BAG AND HORN WILL NOT WORK. CHRYSLER STATE COST TO REPAIR $249 +. *TR
CRUISE CONTROL,HORN NOT WORKING,AIRBAG LIGHT ON. DEFECTIVE CLOCKSPRING??? *JB
ON JULY 26, MY SON HAD A FRONT IMPACT WRECK IN HIS 2000 JEEP CHEROKEE SPORT THAT TOTALED THE CAR, HOWEVER NEITHER THE DRIVER'S SIDE AIRBAG, NOT THE PASSENGER'S SIDE AIRBAG DEPLOYED. AS A RESULT OF THIS CRASH, MY SON, WHO WAS DRIVING HIT HIS HEAD ON THE STEERING WHEEL AND REQUIRED 11 STICHES AND MY OTHER SON, WHO WAS THE PASSENGER IN THE CAR SUSTAINED A HEAD INJURY REQUIRING 8 STICTHES AS WELL AS NUMEROUS IMPACT BRUISES. INJURIES WERE MINIMIZED BECAUSE BOTH SONS WERE WEARING THEIR SEATBELTS. *TR
THE CLOCKSPRING IN MY 2000 JEEP CHEROKEE FAILED. AS A RESULT OF THIS I LOST ALL FUNCTIONS IN THE STEERING WHEEL. INCLUDING A OPERABLE AIRBAG AND HORN.
CAR WAS IN A CHAIN REACTION ACCIDENT. I WAS HIT FROM BEHIND AND PUSHED INTO THE CAR IN FRONT OF ME. MY CAR WAS A TOTAL LOSE AS WAS THE CAR I WAS PUSHED INTO. THE AIR BAGS DID NOT INFLATE. *NM
DT: THE CONTACT STATED WHILE DRIVING SOMETHING RAN IN FRONT OF DAUGHTER'S VEHICLE. SHE TURNED THE WHEEL TO AVOID THE ROAD HAZARD AND LOST CONTROL OF THE VEHICLE. THE VEHICLE FLIPPED OVER, AND EJECTED BOTH THE DAUGHTER AND HER PASSENGER THROUGH THE WINDSHIELD. THE POLICE STATED BOTH HAD ON THEIR SEAT BELTS. UPON IMPACT, THE DRIVER'S SIDE AND PASSENGER SIDE AIR BAGS DID NOT DEPLOY. A POLICE REPORT AND INSURANCE REPORTS WERE TAKEN. BOTH THE CONTACT'S DAUGHTER AND THE PASSENGER WERE SERIOUSLY INJURED. *AK
AFTER BEING INVOLVED IN A HEAD ON ACCIDENT, THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED. *JB.......*AK
THE HORN AND CRUISE CONTROL DID NOT WORK. BUT THE AIR BAG LIGHT WAS ON. THE DEFECTS WERE REPORTED TO THE MANUFACTURER, AND THEY STATED THERE WERE NO OTHER COMPLAINTS ON THIS VEHICLE.*AK
AIRBAG LIGHT STAYS ON AND HORN DOESN'T WORK. *AK
MY DAUGHTER HYDROPLANED AND HIT A VERY LARGE ROCK ( ABOUT 3 FEET IN DIAMETER) GOING APPROXIMATELY 30 MILES AN HOUR. NEITHER OF THE AIRBAGS DEPLOYED. *JB
MY DAUGHTER WAS DRIVING THE CAR APPROXIMATELY 30 MILES AN HOUR AROUND A BEND. SHE HYDROPLANED AND HIT A BOULDER ABOUT 3 FOOT IN DIAMETER HEAD ON, CAUSING EXTENSIVE DAMAGE TO FRONT, BUMPER AND UNDERCARRIAGE. THE AIRBAGS DID NOT DEPLOY. *NLM
I HAVE A 2000 JEEP CHEROKEE SPORT AND THE AIRBAG LIGHT STAYS ON NOW. I TOOK IT TO THE DEALER AND THEY SAY I NEED TO PAY FOR A 300.00 CLOCK SPRING PART TO FIX IT. I CHECKED THE COMPUTER AND SEEN NUMEROUS PROBLEMS WITH THE JEEP AIRBAGS NOT WORKING. HAS THERE BEEN A RECALL ON THEM? AND IF NOT IF THERE'S BEEN SO MANY CASES OF PROBLEMS WITH THEM NOT WORKING CORRECTLY IS THERE ANYTHING BEING DONE TO PROTECT THE CONSUMER? THANK YOU
CONSUMER WAS INVOLVED IN A FRONT END COLLISION WHILE TRAVELING 45 MPH. DRIVER'S SIDE AND PASSENGER'S SIDE AIRBAGS FAILED TO DEPLOY. DRIVER SUSTAINED INJURIES. DEALER HAS YET TO BE CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
WHILE DRIVING ABOUT 68MPH ON AN INTERSTATE, TAPPED BRAKES TO CANCEL CRUISE CONTROL, RIGHT FRONT TIRE LOCKED CAUSING ME TO LOSE CONTROL ON THE VEHICEL HIT GUARDRAIL HEAD ON AT ABOUT 55MPH. AIRBAGS DID NOT DEPLOY. TOOK VEHICEL INTO ONE DEALERSHIP 4 TIMES, SAID NOTHING WAS WRONG, TOOK IT TO ANOTHER ONCE DID NOT FIND FRONT PROBLEM BUT REPLACED MY WHOLE REAR END.*AK
WHILE TRAVELING45-50 MPH HIT SLUSH ON SHOULDER, SLID INTO AN ICE EMBANKMENT, PROCEEDED INTO A DITCH, AND CAME TO REST AFTER HITTING A STONE WALL. UPON IMPACT, NEITHER AIR BAG DEPLOYED. DRIVER WAS ONLY ONE IN VEHICLE AND WAS WEARING SEAT BELT. *AK
VEHICLE EXPERIENCED AN INTERNAL FIRE, CONSUMER STATED THAT THE TOP WIRES WERE MELTED, CLAIM 15-DEC-2000. *SLC
WHILE DRIVING 30-40 MPH HAD A FRONTAL IMPACT IN WHICH THIS VEHICLE T-BONED ANOTHER VEHICLE, AND DRIVER'S/ PASSENGER'S AIRBAGS DID NOT DEPLOY, WHICH DID NOT PROTECT THE OCCUPANTS. JEEP DEALER WAS NOT WILLING TO HELP. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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