2000 Jeep Cherokee Suspension Problems

I HAVE TRIED TO REACH OUT TO TRANSAMERICAN AUTO PARTS IN REGARDS TO RECALL 18E-072 AND AFTER BEING ON HOLD FOR HOURS AND MULTIPLE EMAILS, I AM NOT ABLE TO CONTACT THEM.

NHTSA ID

11185411

Incident

Mar 8, 2019

MONROE SHOCK ABSORBER, MODEL 550017; UNIT CODE P154H1 AFTER TWO YEARS OF LIGHT SERVICE IN CALIFORNIA THE UNIT WAS REMOVED TO INSTALL A LOAD SUPPORTING MODEL 58914. UNIT 550017 WAS FUNCTIONING WELL WITH NO VISIBLE SIGNS OF DAMAGE / MALFUNCTION. THIS SHOCK ABSORBER EXPLODED UPON REMOVAL FROM THE LOWER MOUNT.. THE LOWER SECTION WAS DRIVEN TO THE FLOOR BEING PROPELLED BY COMPRESSED GAS AND OIL. THE UPPER SECTION FELL HARMLESSLY TO FLOOR. THERE ARE NO INJURIES OR DAMAGES ASSOCIATED BUT THAT IS A MATTER OF FORTUNE, NOT DESIGN. THE RETENTION MECHANISM HAS NO SAFETY DESIGN FEATURE TO PREVENT THIS. THIS SHOULD NOT BE THE CASE WITH GAS CHARGED SHOCKS. INFORMATION SUPPLIED WITH THE UNITS MAKE NO MENTION OF THIS POSSIBLE FAILURE.

NHTSA ID

10990647

Incident

May 18, 2017

DEATH WOBBLE IN FRONT END...

NHTSA ID

10823380

Incident

Jan 31, 2016

Mileage

126,500 mi

WHEN DRIVING MY 2000 JEEP CHEROKEE SPORT AT 45-50 MILES AN HOUR THE JEEP VIOLENTLY SHAKES FROM THE FRONT END. I RESEARCHED THIS ONLINE AND COME TO FIND OUT ITS CALLED A "DEATH WOBBLE" AMONG MANY JEEP OWNERS. THIS IS A SCARY PHENOMENA AS DRIVING AT HIGHWAY SPEEDS THE VEHICLE WOBBLES BACK AND FORTH AND VIOLENTLY SHAKES. *TR

NHTSA ID

10587955

Incident

May 13, 2014

Mileage

41,900 mi

MY JEEP FIRST STARTED TO SHAKE VIOLENTLY WHEN I WAS EXITING ONTO AN OFF-RAMP. I PULLED OFF THE ROAD; IT WAS AWFUL. I TOOK IT TO A REPAIR SHOP AND THEY COULD NOT FIND ANYTHING WRONG AS THE ISSUE DID NOT OCCUR AGAIN RIGHT AWAY. HOWEVER, AS TIME WENT ON IT DID. IT NOW HAPPENS RATHER FREQUENTLY AND IT IS TERRIFYING EVERY TIME. I HAVE TO GET IT REPAIRED (NEW TRACK BAR) BEFORE SOMETHING TRAGIC HAPPENS. PLEASE HELP! THIS IS A KNOWN ISSUE AND YET NO RECALL HAS BEEN ISSUED YET. BY THE TIME ONE IS, DUE TO ACCIDENTS, I WILL HOPEFULLY HAVE MINE FIXED. THEREFORE, THIS COMPLAINT IS MY PLEA ON BEHALF OF OTHER JEEP OWNERS. WHEN THIS HAPPENS, IT HONESTLY FEELS LIKE THE FRONT WHEELS WILL LIKELY FLY OFF; IT'S RATHER DISTURBING FOR THOSE IN THE VEHICLE AND THOSE DRIVING NEARBY IN OTHER VEHICLES. *TR

NHTSA ID

10478404

Incident

Jun 1, 2012

Mileage

123,400 mi

I HAVE A 200 JEEP CHEROKEE SPORT, 4WD. I ALSO HAD A 1996 JEEP CHEROKEE SPORT, 4WD. BOTH HAVE THE SAME 2 PROBLEMS. #1 IS A BROKEN DRIVERS SEAT. THE BRACKET IS TOO SMALL AND SPLITS NEAR THE BOLT HOLES. YOU CAN'T DRIVE LIKE THIS, THE CURRENT ONE (2000) STARTED WITH A SMALL NOISE WHEN I WAS EXITING THE CAR. THE NEXT DAY IT LET LOOSE ON A BUMPY ROAD ON A CORNER. I DIDN'T THINK MUCH OF IT THE FIRST TIME WITH THE 1996, WHICH I TRADED FOR THE 2000, BUT SINCE IT HAS HAPPENED AGAIN, I DID SOME RESEARCH AND IT IS A COMMON PROBLEM. I STUMBLED ONTO THIS SITE: HTTP://VLANE.COM/POLL/30/2001-JEEP-GRAND-CHEROKEE-HAS-YOUR-DRIVER-SIDE-FRONT-SEAT-BROKEN-ON-THIS-JEEP PROBLEM #2, AND MORE SERIOUS IS A HUGE WOBBLE, SHIMMY, SHAKE PROBLEM AT AROUND 50 MPH. SO MUCH SO THAT YOU FEEL AS IF THE CAR IS GOING TO BE THROWN OFF THE ROAD OR FLIP. ALSO THIS PROBLEM DEVELOPED ON MY 96 JEEP BEFORE I TRADED IT FOR THIS ONE, AND NOW HAS STARTED ON THIS 200 JEEP, SO AGAIN SEEING A PATTERN, I DID MORE RESEARCH AND FOUND MORE PEOPLE WITH THIS PROBLEM. HERE IS JUST ONE SITE: HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0E6F51/0 PLEASE HELP! THESE ARE SAFETY ISSUES NOT TO MENTION POSSIBLE DESIGN FLAWS THAT ARE COSTLY TO REPAIR. THANK YOU. *TR

NHTSA ID

10273576

Incident

Dec 1, 2008

Mileage

71,000 mi

I HAD SEVERAL TRIPS TO THE DEALERSHIP WITH THE JEEP. I PURCHASED THE JEEP ON JULY 26, 2000 NEW. I TOOK EXCELLENT CARE OF THE VEHICLE, HAVE IT CHECKED AND OIL CHANGED EVERY 2500 MILES. BEFORE THE THREE YEAR WARRANTY WAS UP I HAD A TOTAL OF 15,000 MILES ON IT. I COMPLAINED OF IT SHIMMYING AND GRINDING SOUND IN THE BACK, BUT THEY SAID THEY COULDN'T FIND A THING WRONG. IN FEBRUARY HAVING ABOUT $18,000 MILES ON IT THAT I NEEDED A NEW FUEL PUMP - $900.00 WORTH. SINCE THEN IT HAS BEEN DOWN HILL. I HAVE COMPLAINED SINCE DAY ONE THAT MY VEHICLE SHIMMIES OUT OF CONTROL INTERMITTENTLY, AND NO ONE COULD FIND ANYTHING WRONG, JUST PUT NEW CONTROL ARMS AND BUSHINGS ON IT AND, STEERING PINION, TIGHT STEERING, AND A HOST OF OTHER SUCH REMEDIES, TO NO AVAIL. THIS PAST WEEKEND, I WAS ALMOST IN A VERY SERIOUS ACCIDENT ON HIGHWAY 94, AS I DID GO OUT OF TOWN, AFTER THE ABOVE WAS FIXED, BUT APPARENTLY IT DIDN'T HELP AS MY VEHICLE SHOOK ALMOST OUT OF CONTROL AGAIN. I PUT ON MY BREAKS IMMEDIATELY AND HAD TO GO TO THE SIDE OF THE ROAD. I STOPPED, SAT FOR A WHILE, AND THEN DROVE OFF, AND IT WAS OKAY FOR A WHILE, BUT IN THE MEANTIME, A DRIVER FROM BEHIND ALMOST HIT ME WHEN I HAD TO PUT MY BREAKS ON TO TRY TO CONTROL IT SOME. I AM VERY FRUSTRATED WITH THIS VEHICLE AND FEEL IT SHOULD HAVE BEEN CALLED BACK WHEN I FIRST COMPLAINED YEARS AGO. I WROTE DAIMLER CHRYSLER A LETTER REGARDING THE FUEL PUMP A FEW YEARS AGO, BUT THE COMPANY DIDN'T EVEN RESPOND. IN THE MEANTIME, I REALLY DON'T KNOW WHAT TO DO, I WANT TO TRADE IT IN, BUT FEEL I WAS SOLD A REAL LEMON AND SHOULD BE COMPENSATED FOR THE HASSLES, REPAIR COSTS, ETC. OF WHAT I WAS HOPING WOULD NOT HAPPEN WHEN BUYING A NEW VEHICLE, AND THE WAY I TAKE CARE OF IT. I CANNOT AFFORD TO BUY ANOTHER BRAND NEW ONE, BUT DO FEEL THE COMPANY SHOULD HAVE CALLED THIS VEHICLE BACK FROM THE ONSET, AS IT HAS BEEN A LEMON, OF WHICH I HAVE EXPRESSED MANY TIMES TO THE DEALERSHIP WHERE I PURCHASED IT. *AK

NHTSA ID

10195573

Incident

Feb 4, 2004

Mileage

150 mi

AT SPEEDS BETWEEN 50MPH AND 60MPH, FRONT END OF VEHICLE AND STEELING WHEEL SHAKES VIOLENTLY. HAVE CHANGED TIRES, BRAKES, HAD TIRES BALANCED, AND FRONT END ALIGNED. THE CAUSE IS THOUGHT TO SUSPENSION OR BEARING ACCORDING TO ALL MECHANICS THAT LOOK AND DRIVE IT. NO ONE KNOWS FOR SURE, ONLY THAT THE MECHANICS SAY THAT THIS YEAR CHEROKEE, IS KNOWN FOR THIS, AND THEY HAVE ALL SAID THERE IS NO KNOWN INVESTIGATION ABOUT THIS DANGER IN PROGRESS. FROM WHAT I HAVE READ AT THIS SITE ALONE, I AM CURIOUS AS TO WHY THERE IS NO INVESTIGATION REGARDING THIS PROBLEM WITH THE FRONT END...

NHTSA ID

10073112

Incident

Feb 19, 2004

WHILE DRIVING AT HIGH SPEEDS STEERING WHEEL VIBRATED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK

NHTSA ID

10066728

Incident

Mar 23, 2004

Mileage

72,000 mi

JEEP DRIFTS FROM SIDE-TO-SIDE WITH NO EFFORT BY DRIVER, TOLD THE BALL JOINTS ARE DEFECTIVE, BUT WONT REPLACE.*AK

NHTSA ID

10062227

Incident

Feb 18, 2004

Mileage

34,000 mi

WHEN MAKING LEFT TURNS STEERING WHEEL BECOME VERY STIFF. TOOK VEHICLE TO DEALERSHIP, AND WAS INFORMED BY THE MECHANIC THAT WRONG FRONT CONTROL ARM WAS INSTALLED, AND WOULD NEED TO BE REPLACED WITH THE CORRECT CONTROL ARM. *AK

NHTSA ID

10044607

Incident

Oct 23, 2003

Mileage

40,000 mi

CONSUMER STATES WHILE DRIVING AT ANY SPEED, IF VEHICLE HITS THE SLIGTEST BUMP IN THE ROAD , A MASSIVE VIBRATION IS FELT IN THE FRONT END, ENOUGH TO LOSE CONTROL OF VEHICLE,VIBRATION IS WORST AT SPEEDS ABOVE 55MPH.CONTACTED DEALER CANNOT FIX PROBLEM. NLM

NHTSA ID

8018594

Incident

Sep 13, 2001

2000 JEEP CHEROKEE: THIS VEHICLE HAS HAD ONGOING FRONT END VIBRATIONS/WOOBLING SINCE 3000 MILES. HAS BEEN IN FOR SERVICE SEVERAL TIMES HOWEVER PROBLEM HAS NEVER BEEN RESOLVED! STABLIZER BAR HAS BEEN REPLACED, TIRES HAVE BEEN ROTATED, NEW TIRES HAVE BEEN PUT ON FROM NEW JEEP ON LOT AND SAME PROBLEM EXISTED AS WITH OLD TIRES. I WOULD LIKE TO KNOW WHY CHYRSLER SEEMS TO BE IGNORING THIS PROBLEM? THERE ARE SEVERAL COMPLAINTS SIMILAR TO THIS SO THEY MUST BE FULLY AWARE OF THIS EXISTING PROBLEM. I CAN NOT DRIVE THE POSTED DOT SPEED LIMIT OF 55 MPH AS THE JEEP IS NOT SAFE TO DRIVE AT THAT SPEED! I WOULD LIKE THIS PROBLEM RESOLVED BEFORE MY WARRANTY EXPIRES AT 36,000 MILES, AS I DO NOT WISH TO PAY FOR SOMETHING THAT CHRYLSER SHOULD BE HELD ACCOUNTABLE FOR! I REQUEST THAT NHTSA INVESTIGATES THIS PROBLEM AS THIS IS A MANUFACTURER DEFECT!*AK

NHTSA ID

764048

Incident

Jan 1, 2000

VEHICLE HAD BEEN PARKED FOR ABOUT 3 MINUTES AND SMOKE STARTED COMING FROM HOOD. THIS WAS DUE TO THE WIRING UNDER THE HOOD CATCHING ON FIRE. DEALER STATED WIRING NEEDED TO BE REPLACED.*AK THE FIRE HAD CAUSED MAJOR DAMAGE TO THE VEHICLE AND THE CONSUMERS INSURANCE PAID FOR THE REPAIRS. AFTER A WEEK THE VEHICLE HAD A LOOSE BEARING AND WAS REPLACED. *YH

NHTSA ID

8009680

Incident

May 5, 2002

VEHICLE HAS A "WOBBLE" IN THE FRONT END AT SPEEDS FROM 51MPH UP. THE FOLLOWING COMPONENTS HAVE BEEN REPLACED AND THE PROBLEM STILL EXISTS. FRONT STABILIZER SHOCK, ALL FOUR TIRES (TWICE) ALL FOUR RIMS-WHEELS, BOTH AXLES, AND NUMEROUS ATTEMPTS TO CORRECTLY ALIGN THE TIRES. THE PROBLEM DEVELOPED IMMEDIATELY UPON PURCHASE AND WAS SERVICED WITHIN ONE WEEK OF DELIVERY. I MOVED LAST YEAR AND THE JEEP DEALER IN STAUNTON, VA. STATED THAT THE JEEP ENGINEERS ARE AWARE OF THE PROBLEM AND ARE TRYING TO FIGURE IT OUT. THIS IS THE SAME THING I WAS TOLD ALMOST ONE YEAR AGO AND THEY STILL DON'T KNOW WHAT THE PROBLEM IS. I ATTEMPTED TO HANDLE THIS THROUGH ARBITRATION, HOWEVER, AS I TRAVEL A LOT, JEEP TOLD ME MY VEHICLE WAS OUT OF THE ORIGINAL FACTORY WARRENTY AND EVEN THOUGH I PURCHASED THE SIX-YEAR, 100,000 MILE EXTENDED WARRANTY, THEY DENIED ANY CLAIM I MAY HAVE AGAINST JEEP. I AM CONCERNED THAT THE CONTINUOUS WOBBLING WILL NOT ONLY SPEED UP TIRE WEAR, BUT OTHER COMPONENTS MAY VIBRATE LOOSE.*AK

NHTSA ID

758554

WHENEVER VEHICLE GOES OVER A BUMP IT SHIMMIES AND IS VERY HARD TO STEER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

NHTSA ID

8002734

Incident

Aug 1, 2001

THE VEHICLE VIBRATED AT SPEEDS OF 50-55 MPH, THE VIBRATION COULD BE FELT IN THE STEERING WHEEL, AND THE RIGHT FRONT WHEEL, THE VEHICLE WAS BROUGT FOR SERVICE MORE THAN SIX TIMES AND EACH TIME SOMETHING ELSE WAS REPAIRD BUT THE PROBLEM WAS NOT CORRECTED, CONSUMER WAS INFORMED BY DEALERSHIP THAT THE VIBRATION IS A KNOWN DEFECT AND WILL NEVER BE ABLE TO BE CORRECTED.*YD

NHTSA ID

562329

Incident

May 22, 2000

WHILE DRIVING VEHILCE AT ANY SPEED ABOVE 50 MPH STEERING WHEEL SHAKES VIOLENTLY WHEN BRAKES ARE APPLIED VEHICLE PULLS TO THE RIGHT AND PROCEEDS TO SHAKES UNTIL YOU ARE BELOW 50 MPH AND HAVE REMOVED YOUR FOOT FROM BRAKES. SOMETIMES IT IS SO BAD YOU HAVE TO GRIP THE STEERING WHEEL EXMTREMELY TIGHT TO TRY AND AVOID LOSING CONTROL OF VEHICLE. *AK

NHTSA ID

748831

Incident

Jun 4, 2001

REPEATED PASSENGER BALLJOINT FAILURE ON 2000 JEEP CHEROKEE SPORT. ACCORDING TO MULTIPLE SOURCES INCLUDING OWNERS AND JEEP DEALER REPAIR STAFF, THIS IS A REGULAR AND REPEATED PROBLEM IN 1999 AND 2000 MODEL YEAR CHEROKEES EQUIPPED WITH THE 4.0L ENGINE AND PART TIME 4 WHEEL DRIVE. BALLJOINT ORIGINALLY REPLACED AT 10,950 MILES UNDER WARRANTY (REPLACING DEALER IRA JEEP, NO COST.). BALLJOINT HAS FAILED AGAIN. HAVE BEEN UNABLE TO GET A WEEKEND APPOINTMENT AT DEALER. SYMPTOMS OF FAILURE COINCIDE WITH REPORTS ON FILE WITH THE NHTSA - STEERING WHEEL AND/OR FRONT END 'SHIMMY' OR VIBRATION AT HIGHWAY SPEEDS, PULLING OR PUSHING LEFT OR RIGHT UNDER ACCELERATION, DIFFICULTY IN MAKING LEFT OR RIGHT TURNS (LACK OF FEEDBACK FROM WHEELS, CAR ATTEMPTS TO PULL OPPOSITE DIRECTION). I WOULD RESPECTFULLY REQUEST ON THE BEHALF OF ALL JEEP OWNERS (THIS IS A 4 HOUR REPAIR, REQUIRING THE VEHICLE TO TYPICALLY REMAIN AT THE DEALER FOR ONE FULL DAY) THAT THE NHTSA FURTHER INVESTIGATE THESE FAILURES, AS I SUSPECT A MANUFACTURING DEFECT. THESE FAILURES ARE, IN MY OPINION, DANGEROUS AND CAN BECOME LIFE THREATENING SHOULD THE BALLJOINT(S) CATASTROPHICALLY FAIL. DAIMLER-CHRYSLER/JEEP HAVE BEEN EXCELLENT IN REGUARDS TO REPAIRING THESE PROBLEMS, BUT THESE ARE PROBLEMS THAT LEAVE CUSTOMERS WITHOUT THEIR CAR FOR A MINIMUM OF SEVERAL HOURS, AND ARE EASY TO IGNORE FOR MOST CONSUMERS. THANK YOU.*AK

NHTSA ID

746302

Incident

Apr 12, 2001

JEEP ACELERATED ON ITS OWN CAUSING ME TO HAVE TO STAND ON THE BRAKES(THINKING I HAD ABS) BRAKES DID NOT WORK CORRECTLY, CAUSING ME TO HIT THE BACK OF A 4X4 TRUCK AT THE SPEED OF ABOUT 15 MPH ALL BUMPER PARTS HAD TO BE REPLACED AS DID MANY OTHER PARTS AIR BAGS DID NOT GO OFF. TODAY I TOOK THE JEEP BACK TO DEALER FOR THE 4TH TIME TO TRY TO GET THING TAKEN CARE OF .ON THE 1ST TRIP I WAS TOLD THAT MY ABS BREAKS WERE WORKING FINE AND THAT THE MECHANIC FELT THEM KICK IN. TOOK IT BACK A WEEK LATER BECAUSE BREAK PEDDLE DROPPED TO THE FLOOR, AGAIN I WAS TOLD THAT ALL BREAKS WERE FINE AND THAT THE ABS WERE WORKING. ON 5/29/01 MY HUSBAND TOOK JEEP IN AND TEST DROVE IT W/ SERVICE MANAGER AND THEY DECIDED THE ABS WAS NOT WORKING AT ALL. AND THEN WE WERE TOLD THAT WE DID NOT HAVE ABS ( SALESMEN TOLD US THE JEEP HAD ABS). THE FRONT END NOW SHAKES AT ABOUT 45-55 WHEN GOING AROUND CURVES AND SOMETIMES WHEN MAKING TURNS AT LOWER SPEED. WHEN JCHRYSLER WAS CONTACTED THEY TRIED TO BLAME EVERYTHING ON ME. IT WAS MY FAULT THAT I DIDN'T CHECK TO SEE IF THE JEEP HAD ABS( WHO WOULD HAVE THOUGHT THAT IT WOULDN'T HAVE THEM AND WE DID ASK TO MAKE SURE AND WE WERE TOLD YES IT HAD THEM) AND IT WAS ALSO MY FAULT THAT AN INSPECTOR DID NOT COME OUT TO INSPECT THE JEEP AFTER THE CRASH BECAUSE I DID NOT REQUEST ONE TO ALTHOUGH NO ONE TOLD ME THAT ONE COULD COME OUT I AM SUPOSE TO BE ABLE TO FIND THIS INFORMATION OUT ON MY OWN. AS OF TODAY THE JEEP IS IN FOR SERVICE AGAIN 3RD TIME FOR BRAKE SERVICE 2ND TIME FOR FRONT END VIBRATIONS AND 2ND TIME TO HAVE THEM FIX ALL THE THINGS THEY DIDN'T DO RIGHT THE 1ST TIME. *AK

NHTSA ID

746229

Incident

May 26, 2001

WHEN DRIVING ABOUT 55 MPH VEHICLE SHAKES. TOOK VEHICLE TO DEALER WHO CANNOT REMEDY PROBLEM. *AK

NHTSA ID

887683

Incident

May 1, 2001

GOING 40 MPH FRONTEND BOUNCES,&PUTTING ON BRAKES,IT BOUNCES. *AK

NHTSA ID

742591

Incident

Dec 1, 1999

VEHICLE HAS BEEN VIBRATING SINCE PURCHASE. TAKEN TO DEALER 4 - 5 TIMES. DEALER REPLACED RIMS AND TIRES. PROBLEM NOT RESOLVED. *AK

NHTSA ID

881917

Incident

Mar 1, 2000

AT 50-55 MPH VEHICLE SHIMMIES, WENT TO ARBITRATION, TIRES WERE EXCHANGED, NO CHANGE.*AK THE DEALER AND THE MANUFACTURER COULD NOT FIND THE CAUSE FOR SHIMMING AND THE VEHICLE CANNOT BE SAFE TO DRIVE. *YH

NHTSA ID

879488

Incident

Jul 15, 2000

BETWEEN SPEEDS OF 50-55 MPH, VEHICLE'S STEERING WHEEL WILL SHIMMY AND OR VIBRATE. ADDITIONALLY, ONCE VEHICLE'S BRAKES ARE APPLIED, VEHICLE'S STEERING WHEEL WILL SHAKE ERRATICALLY. MANUFACTURER HAS BEEN CONTACTED AND GIVEN 7 REPAIR ATTEMPTS. UNFORTUNATLEY, DEFECT STILL REMAINS AND VEHICLE IS CURRENTLY UNDERGOING STATE ARBITRATION PROGRAM. *AK

NHTSA ID

737977

Incident

Jan 10, 2000