2018 Jeep Compass Airbags Problems

The contact owns a 2018 Jeep Compass. The contact stated that while driving at 25 MPH, the vehicle stalled with the engine was running and the check engine warning light illuminated. The contact made several attempts to move the vehicle; however, the steering wheel and the gear shifter were seized. The contact called a neighbor to the scene for assistance, and after several attempts, the vehicle restarted, and the contact drove the vehicle to the residence. Due to the failure, the vehicle was towed to the dealer, where a diagnostic test was performed. The dealer failed to determine the cause of the check engine warning light being illuminated; however, the contact was informed that the steering rack was loose and needed to be repaired. The steering rack was covered under warranty and was repaired. Recently, upon starting the vehicle, the air bag warning light illuminated. The dealer was notified of the failure and an appointment was scheduled to have the vehicle diagnosed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 60,000

NHTSA ID

11715823

Incident

Nov 1, 2025

Mileage

60,000 mi

The jeep use to stop if I was going and a car suddenly stopped in front of me. But now it has done it 3 times and there wasn’t a car or anything infront of me.

NHTSA ID

11686462

Incident

Sep 9, 2025

1.air bag module passenger seat, OCM,SWS, plastic insulators,seat cushion foam, hose, heat mat Vent bag. 2.If an accident happens the bag would not eject and can cause death and the driver would be at fault. 3.Yes the problem has been confirmed by Jeep dealer in Greensboro NC on Wendover Ave gave a diagnosis. 4 The inspection came from the dealer 5.Yes there is a light the comes on the says airbag started [XXX]. Also have receipts for all this information *** INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11686452

Incident

Jun 15, 2025

Got an error message that the passenger seat air bag needs service.

NHTSA ID

11674203

Incident

Jun 27, 2025

When starting the vehicle the error message comes on with the man holding the air bag and it comes on bigger in the dashboard too. And feels like the car runs hotter with this message on. If someone is riding in the passenger side and I get into an accident. It could be deadly for that person. So the area is on the passenger side. Yes spoke to the dealer at Flow Volvo in Greensboro NC, and she know about the problem of the car also. I do see in 2017 there was a patrolman that noted the kbb about the situation. Now I was no there so I do know abything about it,just read this on the kbb information for the car. And as I have stated when you start the car the the warning lamp with the man comes on small holding the air bag and in the dashboard also. Also uploading pictures of the warning lamps.

NHTSA ID

11672116

Incident

Jul 8, 2025

The contact owns a 2018 Jeep Compass. The contact stated that there was a loud banging sound coming from the rear undercarriage while driving at various speeds. The contact stated that while the vehicle was idling at a red light the START/STOP system activated, causing the vehicle to turn off; however, while attempting to accelerate, the vehicle occasionally jumped or hesitated before restarting and accelerating as designed. The air bag and START/STOP warning lights were intermittently illuminated. The contact stated that the main control board computer screen was glitching and went completely black. The contact stated that the radio suddenly activated, and the windshield wipers were randomly activated even though the vehicle was turned off. There were several other electrical malfunctions, and the vehicle intermittently failed to start immediately. The vehicle was taken to the dealer who acknowledged there was an electrical failure but was unable to determine the cause of the failure. The radio was replaced four times, an electrical harness was replaced, and there was a battery replacement; however, the vehicle was not fixed. The manufacturer was made aware of the failure. The failure mileage was 29,000.

NHTSA ID

11633085

Incident

Dec 30, 2022

Mileage

29,000 mi

The contact owns a 2018 Jeep Compass. The contact stated that while driving at various speeds, both the driver and passenger side rear windows would roll down independently. The contact also stated that while driving at various speeds, the vehicle would stall as several warning lights would appear on the instrument panel. The contact called the dealer about the failure and was given an estimate for a diagnostic. The vehicle was then taken to an independent mechanic who failed to diagnose the failure. The contact then stated that while driving in inclement, icy weather; the vehicle began to slide upon the depression of the brake pedal while approaching a stop light. As the vehicle began to slide, the vehicle shut off without warning. The contact lost complete control of the vehicle as the vehicle crashed into a light pole. The air bags did not deploy upon impact. The contact did not sustain any injuries. A police report was filed and the light pole was knocked down as a result of the impact. The vehicle was towed from the scene to the contact's grandmother's home where it remained in their possession. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 87,000.

NHTSA ID

11628344

Incident

Dec 1, 2023

Mileage

87,000 mi

My transmission oil cooler failed causing issues with the coolant system P2797-00 Auxiliary Transmission Fluid Pump & U0155-00 lost communication with cluster/cabin compartment node B0020-13 Left side seat Airbag deployment squib 1- circuit open Body Control Module front left turn lamp control-Circuit short to Battery B163A-15 & U0155-00 lost communication with cluster/cabin compartment node Ground wire from engine to battery causing misfiring issues with start-stop relay & starter relay that both had to be replaced along with both Batteries.

NHTSA ID

11624428

Incident

Apr 1, 2024

I bought this car in 2018 with minimal miles on it, since then I have had nothing but issues with this car. Currently my oil cooler is leaking and at a mechanic shop because the closest dealer is an hour in a half and they tried to pull a fast one on me last time and I had to call corporate to report negligence. I have had to replace the -Navigation system since the screen went black and would only show writing -start stop relay -Starter relay -Both batteries -The wire from the batteries to the engine -Currently in the shop for my oil cooler leaking -Had to have my breaks bled which the mechanic did for free because he was pissed off at the breaking system -And Currently have an airbag light on. When looking up the year of my jeep is shows alot of the recalls that relate to my cars issues. At this current time I can't get the car to a dealership hours away that tried to squeeze money out of me for no reason, and otherwise my engine is going to blow and that's not ideal. My car has less that 75,000 miles on it and issues started around 30,000 miles. I need assistance because my car should have been added to the recall list and it wasn't resulting in alot of money coming out of my pocket. I do have photos but it will not allow me to upload them.

NHTSA ID

11612936

Incident

Aug 1, 2024

i bought my jeep compass 2018 5 months ago and is a defected car and has been getting into issues and the dealer ship no cooperating at all and car now is parked cuz the TCM denied (transmission control module )also the engine coolant revoir broke suddenly and they made me pay for that when I don't really drive and the car came like that and I don't know what to do the people at the dealership...... has been so rude to me and am about to loose my job I haven't been able to work and don't have money plus other privileges as two keys I should get when I got the car that I never got them only one ,the hidden the warranty papers etc and I need help. You i want to sue them I've been paying for a defected car they never told me about I had road assistance and I got pay out of pocket they also charged money when didn't have to and they been placed me on where now I'm getting a heart monitor cuz I'm not doing good they have to take their bad car ,pay the bank the debt and pay me back the payments I've been making plus indemnización due the mental and emotional and health damages this has caused on me and all money out of pocket I've pay for stuff in the car (fixing it) when they have told me multiple times the car was on great condition they also got me. Paper saying I bought the car as is and I never signed that paper and none of them are notarized either There's been a lot time where the car has stopped by itself and placed the emergency brake on while I'm with my 1 year old baby,driving on the hwy multiples times does that suddenly and people about to hit me vehicle ,I feel really frustrated I don't have car I've been loosing work, appoiments,errands one of my kids has cevere asthma and can't me walking in this weather help me please,one air bag is bad and keeps giving me a light but I don't know which one it's and they didn't do anything am afraid about something happen to me while am with my kids

NHTSA ID

11573715

Incident

Feb 20, 2024

I was hit from behind on the interstate 2 weeks ago. My Jeep Compass was stopped in heavy traffic on the interstate. A large white pickup truck hit my car first going at least 80 mph. He did not see that traffic was stopped. This caused my jeep to roll and come to a stop on the passenger side on the ground and the driver side in the air. My airbags did deploy, but not on impact. They deployed after the jeep came to a stop on it's side. After impact and after rolling. The airbags were not useful after the jeep stopped moving. This needs to be addressed. I was hurt and did go to the ER. I did not have any passengers, thankfully, they may not have survived that. My seatbelt held me in well, it was hard to get out of it and I have many bruises from the seatbelt. My only issue was the timing of the airbags. They were very late to deploy. Thought you should know. If this happens to others in an accident, many people will be hurt. The vehicle was only inspected by the insurance company to determine the repair costs and then declared a total loss. I am not sure if anyone else inspected the vehicle. There were no warning lights prior to the accident. I tried to upload photos, but it would not work. I do have photos and a police report from this accident.

NHTSA ID

11562564

Incident

Dec 14, 2023

Drivers side impact at approximately 40mph and side, floor and overhead airbags failed to deploy causing serious injury. Vehicle was parked at a stop sign when full impact occurred. There was 2 children in the rear seats and only a driver in the vehicle. There was none in the front passenger seat and only the airbag in the steering column deployed and the passenger seat airbag deployed. Airbags did not protect the children nor the driver in this impact.

NHTSA ID

11523243

Incident

May 16, 2023

*Quick synopsis: FCA/Stellantis Falsely fixing Airbag Recall and not wanting to fix the issue* I am writing in hopes that I can help shed some light on an ongoing issue with a major automotive manufacturer that jeopardizes the safety of millions of American citizens. I am a current customer of Stellantis Automobile Company better known as the Former Fiat Chrysler Automotive (FCA). I experienced a common yet serious issue that is being hidden from many who are still in danger of a life threatening Airbag failure. The company seems to have issue with falsifying shop notes on the recall T73: Passenger Air bag module recall. (I experienced this with a Jeep) The databases in which the company uses stated that my recall had been “inspected” and crossed off as if completed. This was not done correctly. The recall specifically states for a replacement (documentation of proof available). I was passed around and no one could fix the problem due to the “status” being in the system. Multiple dealership shops could not fix the issue (even the place of purchase). I tried to go higher in the chain of command in the company but due to the size of this corporation, I spent weeks trying to find a resolution with no answer. (I finally had to alert the Michigan Attorney General’s office of the incident) This finally got the attention that was needed to get their Stellantis Special Investigation unit(which is their legal department per say) to respond but still took weeks of bouncing back and forth to get someone to change the system and order the part needed. During this time, I attempted to gain legal counsel on the issue but unfortunately money talks and mine was not enough to warrant any interest. After upwards of 3 months of red tape and passing of blame I finally received a replacement. My story may be an exception to the rule, but I would like to make this public as many drivers may not be aware that their vehicles are affected by this issue and are in danger.

NHTSA ID

11476517

Incident

Jan 15, 2018

The contact owns a 2018 Jeep Compass. The contact stated that while driving at 20 MPH in the snow, the vehicle slid on black ice and hit a curb at a low rate of speed. The contact stated that the front driver, front driver knee, and front passenger airbags deployed upon impact. The police arrived at the scene and the contact was given a ticket for speeding due to the airbags deploying; the contact maintained that she was driving at a low rate of speed. The contact was uncertain if a police report was filed. Due to the failure, the vehicle was towed to her home. After the accident, the contact sought medical attention for injuries to her chest and neck. The manufacturer nor the dealer had yet to be notified of the failure. The vehicle had yet to be repaired and remained in the possession of the contact. The failure mileage was approximately 37,000.

NHTSA ID

11420092

Incident

Jan 19, 2021

Mileage

37,000 mi

THE SERVICE AIRBAG SYSTEM WARNING LIGHT KEEPS ILLUMINATING. IT WILL STAY ON FOR ABOUT 30 SECONDS AND THEN TURN OFF. I HAVE BROUGHT THE JEEP TO THE DEALERSHIP FOR THIS ISSUE 5 TIMES. THEY CANNOT FIND THE PROBLEM. THEY HAVE REPLACED THE WIRING HARNESS AND THEN OCCUPANT RESTRAINT CONTROLLER. THE AIRBAG LIGHT STILL COMES ON AND OFF. JEEP HAS DONE NOTHING TO RECTIFY THE SITUATION, THEY HAVE TOLD ME THAT I SIMPLY HAVE TO DEAL WITH IT. I HAVE FILED FOR ARBITRATION AND THEY HAVE CLAIMED THAT IT IS NOT A SAFETY ISSUE. ALL TIMES THAT THE AIRBAG LIGHT HAS COME ON, THE VEHICLE HAS BEEN IN MOTION. IT HAS HAPPENED IN THE CITY, IT HAS HAPPENED ON THE HIGHWAY, IT HAS HAPPENED AT HIGH SPEEDS AND VERY LOW SPEEDS. IT HAPPENS WHEN GOING STRAIGHT, TURNING, IT REALLY HAS NO PREFERENCE.

NHTSA ID

11378202

Incident

Dec 4, 2020

Mileage

48,000 mi

TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE SOUTHFIELD CHRYSLER DODGE JEEP RAM (28100 TELEGRAPH RD, SOUTHFIELD, MI 48034, (248) 331-9937) WHERE THE CONTACT WAS INFORMED THAT THE AIR BAGS WIRING HARNESS NEEDED TO BE REPLACED AT A COST OF $5,000. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,500.

NHTSA ID

11326193

Incident

May 23, 2020

Mileage

48,500 mi

THE VEHICLE WAS INVOLVED IN A REAR-END AND FRONT END COLLISION, THE VEHICLE WAS STATIONARY AT A RED LIGHT WITH ANOTHER VEHICLE IN FRONT. THE VEHICLE BEHIND ME REAR-ENDED THE JEEP COMPASS AT APPROX 50 MPH PUSHING ME INTO THE VEHICLE IN FRONT OF THE JEEP COMPASS. NO AIRBAGS DEPLOYED AND THE VEHICLE'S SEAT BELTS FAILED TO LOCK CAUSING MYSELF TO HIT THE STEERING WHEEL.

NHTSA ID

11267861

Incident

Oct 5, 2019

Mileage

37,000 mi

I AM REQUESTING FIAT CHRYSLER AUTO REPAIR ALL AIRBAGS THAT WERE DEPLOYED INCLUDING DASH AND SEAT BELTS. IN ADDITION THEIR WAS AN IMPORTANT SAFETY RECALL ON THE PASSENGER AIRBAG MODULE, WHICH IS ONE OF THE AIRBAGS THAT DEPLOYED. FIAT CHRYSLER AUTO HAS FAILED TO TAKE ANY ACCOUNTABILITY. AFTER PURCHASING A 2018 JEEP COMPASS TRAIL HAWK, TRAIL RATED VEHICLE, IN WHICH THREE AIRBAGS HAD BEEN DEPLOYED PRIOR TO PURCHASE, I TOOK THE CAR TO MY LOCAL MECHANIC AND BEING THAT THE CAR HAS NEVER BEEN IN ANY ACCIDENT, HE COULD NOT DETERMINE HOW THREE AIRBAGS COULD HAVE DEPLOYED. THERE WAS NO DAMAGE TO THE FRAME OR ORIGINAL RADIATOR. AS A RESULT, I CONTACTED THE LOCAL DEALERSHIP AND ASKED THAT AN INSPECTION BE COMPLETED TO EXAMINE WHY THREE AIRBAGS WERE DEPLOYED ESPECIALLY SINCE THE VEHICLE HAD BEEN TAKEN INTO THE DEALERSHIP ON 1/24/2018, FOR A RECALL ON THE PASSENGER AIRBAG MODULE,RECALL T73/NHTSA 17V-732, WHICH JUST HAPPENS TO BE ONE OF THE THREE AIRBAGS LATER DEPLOYED. I DELIVERED THE CAR TO THE DEALERSHIP ON AUGUST 10, 2018 FOR AN INSPECTION APPOINTMENT, SCHEDULED FOR 8AM THE NEXT MORNING. BILL COMPLETED HIS INSPECTION WITHIN A FEW HOURS AND CALLED ME TO LET ME KNOW THAT THE INFORMATION HAD BEEN FORWARDED TO DETROIT. I RECEIVED A ONE PAGE FACTORY STOCKED LETTER EMAILED FROM FCA TAKING NO RESPONSIBILITY FOR THE DEPLOYMENT OF THREE AIRBAGS AND NO EXPLANATION. THE LETTER WQS NOT EVEN SIGNED BY A HUMAN BEING AND LACKED ANY ACCOUNTABILITY, AND EVEN FAILED TO ADDRESS THE RECALL ON THE PASSENGER AIRBAG MODULE, T73/NHTSA 17V-732, AS A POSSIBLE MALFUNCTION. THE LETTER IS CLEARLY CRAFTED TO AVOID ACCOUNTABILITY. I AM DEMANDING THAT FCA'S EXECUTIVE TEAM IMMEDIATELY LOOK INTO THIS MATTER AND TAKE FULL ACCOUNTABILITY FOR THE REPAIR OF THE DAMAGED CAUSE BY THE DEPLOYMENT OF 3 AIRBAGS.

NHTSA ID

11142683

Incident

May 16, 2018

TL* THE CONTACT OWNS A 2018 JEEP COMPASS. AFTER RELEASING THE BRAKE PEDAL, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. AS A RESULT, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A UTILITY POLE. THE FRONT END OF THE VEHICLE SUSTAINED SEVERE DAMAGE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A LOWER BACK INJURY, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (VATLAND CHRYSLER, 855 SOUTH US 1, VERO BEACH FL 32962, 772-316-1829) WERE BOTH NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 800.

NHTSA ID

11120697

Incident

Aug 15, 2018

Mileage

800 mi

FRONT END COLLISION WITH 2 DEER, OVER 50 MPH, NO AIRBAG DEPLOYMENT. MID-HOOD AROUND TO PASSENGER FRONT FENDER ALL DAMAGED.

NHTSA ID

11102511

Incident

Jun 7, 2018

Mileage

10,000 mi

TAKATA RECALL. I RECEIVED A NOTICE IN THE MAIL ABOUT THE RECALL, THIS WAS BACK IN DECEMBER 2017. I'VE CALLED THE FCA AND THEY REDIRECTED ME TO MY DEALERSHIP, BUT NEITHER HAVE CALLED BACK OR NOTIFIED ME ABOUT SCHEDULING AN APPOINTMENT TO CORRECT THIS ISSUE. I CALLED A FEW TIMES AND I'M ALWAYS TOLD THE PARTS ARE NOT AVAILABLE, HOWEVER I PURCHASED THIS VEHICLE IN NOVEMBER 2017. I HAVE BEEN UNABLE TO USE THE PASSENGER SEAT FOR ALL THIS TIME AND IT IS A HUGE INCONVENIENCE AND IT IS VERY IRRITATING THAT THIS HAS NOT BEEN RESOLVED. I DO NOT FEEL SAFE USING MY CAR KNOWING THERE IS A RECALL ON THE AIRBAG. THE DEALERSHIP IS NAPLETON'S NORTHWESTERN CHRYSLER JEEP DODGE RAM IN CHICAGO. I AM TOLD THAT IS THE ONLY PLACE I CAN GO TO GET THIS RESOLVED. YET NO CALL BACK!!!!!

NHTSA ID

11076777

Incident

Mar 7, 2018

I RECENTLY PURCHASED A 2018 JEEP COMPASS FROM METRO CHRYSLER JEEP RAM DODGE DEALERSHIP. UPON RESEARCH THE VEHICLE, I LEARNED ABOUT A RECALL ON SOME 2018 MODELS FOR THE PASSENGER AIRBAG MODULE WITH LOOSE FASTENERS. THERE IS CONCERN THAT IN THE EVENT OF AIRBAG DEPLOYMENT, THESE LOOSE FASTENERS COULD BECOME DISLODGED AND IMPALE PASSENGERS. BECAUSE OF THIS RECALL, THERE IS A FEDERAL STOP SALE ORDER ON ALL AFFECTED VIN #S. BEFORE I DEPOSITED ON THIS VEHICLE ON 11/24/17, I SPECIFICALLY ASKED SALESMAN IF THIS VEHICLE HAS THE RECALL. I WAS TOLD IT DID NOT. I WENT TO THE DEALERSHIP ON 11/29/17 TO PICK UP THE VEHICLE AND PAID IN FULL. ON 11/30/17, ANOTHER SALESMAN CALLED ME AND SAID THIS VEHICLE IS ON THE RECALL LIST. HE THEN TOLD ME HE WANTED TO SEND A RUNNER TO MY HOUSE TO HAVE ME RESIGN MY SALE PAPERWORK WITH DIFFERENT DATES ON IT. THIS WAS ASKING ME TO SIGN FALSIFIED/FRAUDULENT DOCUMENTS TO PREVENT THEM FROM LIABILITY FOR VIOLATING THE FEDERAL STOP SELL ORDER. I SAID THAT I WOULD NOT RESIGN ANY DOCUMENTS. I ALSO LEARNED THAT METRO HAS NOT REPORTED MY CAR AS SOLD TO JEEP. THE GENERAL MANAGER TOLD ME HE "CAN'T REPORT IT" AS SOLD. I FEEL THAT THEY CAN REPORT IT, BUT THEY AREN'T TO PROTECT THEMSELVES FROM FINES, ETC. FURTHERMORE, SINCE MY CAR HAS NOT BEEN REPORTED AS SOLD, THERE ARE NUMEROUS OBSTACLES AROUND GETTING THE RECALL PERFORMED ON MY CAR. THE DEALERSHIP TOLD ME THEY WOULD HAVE TO REMOVE THE RECALLED PART FROM MY CAR AND SHIP IT BACK TO CHRYSLER FOR INSPECTION. CHRYSLER WOULD THEN EITHER SEND A NEW REPLACEMENT PART OR RETURN THE EXISTING PART IF IT WAS DEEMED TO BE SAFE TO BE REINSTALLED IN MY VEHICLE. THE MANAGER STATED THEY WOULD PROVIDE ME A RENTAL CAR DURING THIS PERIOD. HOWEVER THE TIME FOR WHICH THEY WOULD NEED TO KEEP MY CAR SEEMED UNCLEAR AND OPEN-ENDED. OVERALL THIS ENTIRE PROCESS IN UNACCEPTABLE TO ME.

NHTSA ID

11058481

Incident

Nov 24, 2017