2018 Jeep Compass Problems
Owner-reported complaints filed with NHTSA, grouped by component
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What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2018 Jeep Compass, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine47433.2%
- Electrical37426.2%
- Powertrain (other)15110.6%
- Driver assistance1077.5%
- Brakes674.7%
- Exterior lighting644.5%
- Fuel system634.4%
- Steering282.0%
- Suspension261.8%
- Airbags221.5%
- Visibility221.5%
- Body & structure110.8%
- Seat belts100.7%
- Interior & seats40.3%
- Other / unspecified30.2%
- Heating & air conditioning10.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
My odometer flashes since buying. Bluetooth connection causing screen to glitch and jump between settings. Screen turns blue and back up camera doesn’t work randomly. Overheating issue came out of nowhere. No check engine lights. The jerking is a hazard while driving. The vehicle has been inspected and repaired by multiple shops. All these issues have been hazardous to me and my family.
The vehicle has stalled in traffic multiple times, it sends emergency messages while operating that the vehicle must pull off of the road or shut down, it is constantly displaying "service stop/ start system" messages and service lights, it sometimes doesn't start after having gotten to a location but will start up without having the vehicle jump started later, it drains the batteries quickly, as well. I was on the highway with my son in the vehicle, not near any exit and in thick traffic, when it told me to pull off the road or it may shut down. On a separate occasion, I had my family in the car, we stopped for an event and the vehicle randomly didn't restart, stranding us until we could reach another ride. Another time I was driving to work and it the engine shut off and when I tried to go it randomly did not go and I had to shut the vehicle down while in traffic, restart the engine and put it back into drive before I could allow traffic to move again. I took it to an authorized Jeep/ Chrysler Dealership for these issues and no recalls were put out for my vehicle, despite these exact issues being a part of a recall of nearly 13,000 Fiat Chrysler vehicles under NHTSA 18V524000 (Chrysler recall U87).
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
My odometer flashes since buying. Bluetooth connection causing screen to glitch and jump between settings. Screen turns blue and back up camera doesn’t work randomly. Overheating issue came out of nowhere. No check engine lights. The jerking is a hazard while driving. The vehicle has been inspected and repaired by multiple shops. All these issues have been hazardous to me and my family.
The Stop/Start function malfunctions frequently. On multiple ocassions, the computer system glitches causing the automatic parking brake to engage, the gear shift to lock, and the vehicle to become stuck. This has happened several times while the car was idling at a stop light, causing traffic safety issues each time. There is no warning light or system notification. Regular mechanics are not able to diagnose or fix these issues because of the computer system, requiring a specialist that is not always accessible. There is no notification when the auxillary battery is dead or dying, the car just won't turn on.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
My 2018 Jeep Compass, with approximately 107,000 miles, has developed symptoms consistent with the oil pump/oil pressure defects reported in other recalled Jeep Compass vehicles. The vehicle frequently struggles to start, runs rough with noticeable vibration, and has displayed an oil pressure warning light. In addition, the vehicle frequently stalls or suddenly loses power/slows while driving. The stalling and loss of power have created a serious safety concern because they can occur while the vehicle is in motion, increasing the risk of a crash, especially in traffic or at highway speeds. These symptoms have become recurrent and appear to be worsening over time. The vehicle was evaluated by a Jeep dealership. The dealer scanned the vehicle but did not provide a repair for the underlying issue and instead advised us to continue adding coolant as needed. Despite this, the vehicle continues to exhibit the same dangerous symptoms, including the oil pressure warning light and stalling while driving. I am aware that certain 2018 Jeep Compass vehicles were recalled for oil pump-related defects; however, my vehicle was not included in the recall population. Because my vehicle is experiencing similar symptoms, I believe additional 2018 Jeep Compass vehicles outside the current VIN range may be affected. I am submitting this complaint so that NHTSA can investigate whether the scope of the recall should be expanded. The vehicle is available for inspection upon request.
failing component: Transmission / Powertrain. The transmission is jerking aggressively when shifting into gear. yes, the vehicle is available for inspection. I currently have the vehicle in my possession. How was safety put at risk? The vehicle jerked violently into gear while accelerating from a stopped position at an intersection. The force was strong enough to physically jolt both the driver and passenger. This creates a safety risk due to unpredictable vehicle behavior during acceleration and could lead to loss of control or increased risk of collision. Has the problem been reproduced or confirmed? YES – the issue has occurred after the vehicle was returned following transmission replacement. The dealership has attempted multiple transmission replacements, indicating an ongoing unresolved issue. Has the vehicle been inspected by anyone? YES – inspected and repaired multiple times by dealership service department. Transmission has been replaced multiple times, including a failed replacement while still at the dealership. Warning lights or prior symptoms? NO warning lights were present. Prior to the failure, a whining noise was present, which was previously reported to the dealership as a suspected transmission issue. The vehicle was brought to a dealership for a transmission-related issue and has undergone multiple transmission replacements. After the most recent repair, the vehicle was returned with the issue unresolved. On March 22, 2026, while accelerating from a stopped position at an intersection, the vehicle jerked aggressively into gear. The force was significant enough to physically jolt both the driver and passenger. Despite multiple repair attempts, the transmission is still not operating correctly. This creates a safety concern due to unpredictable shifting behavior. Additionally, the dealership drove the vehicle approximately 3,000 miles while in their possession, yet the issue remains unresolved.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
As I was driving my vehicle, it stalled on me and my parking brake engaged. I had to put my vehicle in park, open my door to dis-engage the brake to restart. it has happened twice now, once on Saturday May 30th and June 2nd 2026.
Engine light came on, breaking light, abs
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
Engine light came on, breaking light, abs
On around 5 occasions beginning since late 2025 I have been driving and my emergency brake has turned on automatically while driving. Yesterday, while at a stop light the light turned green and my emergency brake turned on which caused traffic to be halted I had to turn my car on and off repeatedly to have my car work. When I turned right at the intersection this happened again. I was able to slowly pull over and once again turn my car off and on. Then it did it again today at the same intersection I was able to slowly pull over and turn my car off and on. I went to the Jeep dealership today and they could not find anything wrong. No codes indicated anything they said I had a small oil leak but that is all they could find.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
The headlights and interior lighting flickers when turned on. The vehicle often will not start, but once hooked up to a jumper pack starts immediately despite the batteries being inspected previously and being okay. The start/stop function doesn't always work, and the engine stalls while driving, causing a massive safety issue.
The contact owns a 2018 Jeep Compass. The contact stated that while receiving an oil change, the contact was informed that the passenger’s side headlight failed to operate. The contact attempted to replace the light bulb; however, the headlight failed to illuminate. The original light bulb was reinstalled. The contact stated that the START/STOP system failed to restart the vehicle after an idle stop. The message “Battery Charging System Failure” was displayed. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 175,000.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
My 2018 Jeep Compass, with approximately 107,000 miles, has developed symptoms consistent with the oil pump/oil pressure defects reported in other recalled Jeep Compass vehicles. The vehicle frequently struggles to start, runs rough with noticeable vibration, and has displayed an oil pressure warning light. In addition, the vehicle frequently stalls or suddenly loses power/slows while driving. The stalling and loss of power have created a serious safety concern because they can occur while the vehicle is in motion, increasing the risk of a crash, especially in traffic or at highway speeds. These symptoms have become recurrent and appear to be worsening over time. The vehicle was evaluated by a Jeep dealership. The dealer scanned the vehicle but did not provide a repair for the underlying issue and instead advised us to continue adding coolant as needed. Despite this, the vehicle continues to exhibit the same dangerous symptoms, including the oil pressure warning light and stalling while driving. I am aware that certain 2018 Jeep Compass vehicles were recalled for oil pump-related defects; however, my vehicle was not included in the recall population. Because my vehicle is experiencing similar symptoms, I believe additional 2018 Jeep Compass vehicles outside the current VIN range may be affected. I am submitting this complaint so that NHTSA can investigate whether the scope of the recall should be expanded. The vehicle is available for inspection upon request.
Car starts just fine, I let it warm up, it idles just fine. It is a 6 speed manual, I can reverse out of my driveway and drive 1 block to the stop sign and the car will stall immediately. This has happened more than 10 times in the past month. I have replaced the spark plugs as of yesterday 1/14/2026 and it ran fine all day through busy city and many purposely made stops along my drive and back home. Today 1/15/2026 I went to go to our gas station in town, and the car stalled again at the same stop sign. This time, it would not restart, it shut itself down, and I had to open the drivers door and close it for it tonregister the carvwas shutnoff, and then attempted to restart. No go. We tried the old fashioned push start and pop the clutch and this failed also. I ended up holding the pedal down for it to even sputter. I then waited a minute and retried starting the engine. It sputtered so much I had to give it more gas to keep it running. I made it back to my house and it died turning into the driveway. It will be parked until a solution can be found.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
Randomly high temperature warning light comes on dash which causes car to immediately shut off. After a complete stop you are able to restart car. All obvious cooling components fine. This happens often and random putting occupants in serious danger of collision. Has happened on highway and in middle of intersection making a turn. This false warning causing car shutdown happens 5-8 times a month.
ABOUT YEARS AGO I WAS DRIVING MY 2018 JEEP COMPASS, WHEN ALL OF A SUDEN THE LIGHTS ON THE DASHBOARD WENT CRAZY BLINKING ON AND OFF AND THE RADIO TOO, THEN THE ENGINE TURNED OFF AND THE STEERING WHEEL WAS TO HARD, I TOOK THE CAR TO THE DEALERSHIP TO GET IT CHECKED UP. AFTER A FEW DAYS THE DEALERSHIP SAID THERE IS NOTHING WRONG WITH THE CAR. BUT DAYS LATER THE CAR DID THE SAME THING AGAIN. TOOK THE CAR BACK TO THE DEALERSHIP AND THEY KEPT THE CAR FOR A OVER TWO WEEKS THEY SAID CAR WAS FIX TWO MONTHS AFTER THAT CAR DID IT AGAIN WENT BACK TO THE DEALERSHIP AND THEY KEPT THE CAR FOR MORE THAN SIX MONTHS, THEY COULD NOT FIND THE PROBLEM THEY CHANGE SOME WIRING, BATTERIES AND THE RADIO AND THEY SAID ITS FIX BUT NO. THE CAR KEEP DOING THE SAME THING, OVER AND OVER NO I DONT FEEL SAFE DRIVING THIS CAR SPECIALLY IN THE HIGHWAY BECAUSE WHEN IT SHUTS OFF THE STEERING WHEEL IS VERY HARD TO MANEUVER AND IS NOT SAFE AT ALL.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
My odometer flashes since buying. Bluetooth connection causing screen to glitch and jump between settings. Screen turns blue and back up camera doesn’t work randomly. Overheating issue came out of nowhere. No check engine lights. The jerking is a hazard while driving. The vehicle has been inspected and repaired by multiple shops. All these issues have been hazardous to me and my family.
Hello,2018 jeep compass 4x4 with 35,000 miles. Backup camera screen half blacked out, can't use features without or see. Many of these jeep screen radios are defective and should be recalled at 900. Also sway bar links are weak,broke two times. Should be recalled do to plastic like part and for a front end that is disgusting. Are these being investigated?
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
The contact owns a 2018 Jeep Compass. The contact stated that while driving at 25 MPH, the vehicle stalled with the engine was running and the check engine warning light illuminated. The contact made several attempts to move the vehicle; however, the steering wheel and the gear shifter were seized. The contact called a neighbor to the scene for assistance, and after several attempts, the vehicle restarted, and the contact drove the vehicle to the residence. Due to the failure, the vehicle was towed to the dealer, where a diagnostic test was performed. The dealer failed to determine the cause of the check engine warning light being illuminated; however, the contact was informed that the steering rack was loose and needed to be repaired. The steering rack was covered under warranty and was repaired. Recently, upon starting the vehicle, the air bag warning light illuminated. The dealer was notified of the failure and an appointment was scheduled to have the vehicle diagnosed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 60,000
The jeep use to stop if I was going and a car suddenly stopped in front of me. But now it has done it 3 times and there wasn’t a car or anything infront of me.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
The contact owns a 2018 Jeep Compass. The contact stated that while driving approximately 10 MPH, there was a loud booming sound coming from the vehicle. The contact parked and inspected the vehicle and discovered that the liftgate glass window had exploded, causing shards of glass to fall onto the rear seat of the vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 80,400.
Issue occurs in [XXX] during normal daily driving, including while reversing and operating the vehicle at low speeds. The malfunctioning touchscreen interferes with safe vehicle operation in parking areas, residential streets, and regular traffic conditions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
failing component: Transmission / Powertrain. The transmission is jerking aggressively when shifting into gear. yes, the vehicle is available for inspection. I currently have the vehicle in my possession. How was safety put at risk? The vehicle jerked violently into gear while accelerating from a stopped position at an intersection. The force was strong enough to physically jolt both the driver and passenger. This creates a safety risk due to unpredictable vehicle behavior during acceleration and could lead to loss of control or increased risk of collision. Has the problem been reproduced or confirmed? YES – the issue has occurred after the vehicle was returned following transmission replacement. The dealership has attempted multiple transmission replacements, indicating an ongoing unresolved issue. Has the vehicle been inspected by anyone? YES – inspected and repaired multiple times by dealership service department. Transmission has been replaced multiple times, including a failed replacement while still at the dealership. Warning lights or prior symptoms? NO warning lights were present. Prior to the failure, a whining noise was present, which was previously reported to the dealership as a suspected transmission issue. The vehicle was brought to a dealership for a transmission-related issue and has undergone multiple transmission replacements. After the most recent repair, the vehicle was returned with the issue unresolved. On March 22, 2026, while accelerating from a stopped position at an intersection, the vehicle jerked aggressively into gear. The force was significant enough to physically jolt both the driver and passenger. Despite multiple repair attempts, the transmission is still not operating correctly. This creates a safety concern due to unpredictable shifting behavior. Additionally, the dealership drove the vehicle approximately 3,000 miles while in their possession, yet the issue remains unresolved.
The contact owns a 2018 Jeep Compass. The contact stated while driving 30-40 MPH, the message "Stop Safely - Vehicle Will Shut Off Soon" was displayed. The contact was able to pull to the side of the road. The contact stated that upon restarting the vehicle on several occasions, the messages "Service Engine" and “Stop/Start System Unavailable - Service Stop/Start System" were displayed, and the battery warning light was illuminated. The contact stated that the failure recurred while driving, and the vehicle shut off while depressing the brake pedal to pull to the side of the roadway. Several unknown warning lights were illuminated. The contact stated that the vehicle failed to restart on several occasions and was towed to the dealer. The vehicle was taken to the dealer several times. The dealer secured the positive cable to the junction box, performed an oil change, and replaced cylinder #2 ignition coils. Additionally, an independent mechanic replaced the batteries and the spark plugs; however, the failure recurred. The vehicle was taken to the dealer, where the engine was replaced; however, the failure persisted. The vehicle was taken back to the dealer, where it was determined that both batteries needed to be replaced, and the BCM software needed to be updated. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 68,000.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
For at least two months the driver's seat belt buckle intermittently unlatches or won't stay latched in my 2018 Jeep Compass. Because it's a critical safety component, I hope that Jeep may offer a goodwill repair or replacement, especially because the failure is due to a defective buckle.
Seat belt buckle rear left, yes Child buckled up and noticed it came unbuckled. No, I have purchased another own that also failed No No
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
1.air bag module passenger seat, OCM,SWS, plastic insulators,seat cushion foam, hose, heat mat Vent bag. 2.If an accident happens the bag would not eject and can cause death and the driver would be at fault. 3.Yes the problem has been confirmed by Jeep dealer in Greensboro NC on Wendover Ave gave a diagnosis. 4 The inspection came from the dealer 5.Yes there is a light the comes on the says airbag started [XXX]. Also have receipts for all this information *** INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Got an error message that the passenger seat air bag needs service.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
Power train: Axel Assembly: Ankle Shaft
ALIGNMENT WENT OUT ON CAMBER, NO FACTORY ADJUSTMENT IS AVAILABLE. THE CHOICE IS WEAR TIRES UNEVEN AND RISK A BLOW OUT OR PUT IN AFTER MARKET ADJUSTMENTS. ALIGNMENT IS A NORMAL PART OF THE MAINTENANCE OF THE VEHICLE, NOT MAKING THE ADJUSTMENTS AVAILABLE IS WRONG AND MAKES THE VEHICLE UNSAFE TO DRIVE WITHOUT GREATER COST TO THE CONSUMER.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE REMOTE START FEATURE WAS PRESSED ON THE KEY FOB. ALSO, THE AUTO STOP INDICATOR REMAINED ILLUMINATED EVEN WHEN THE FEATURE WAS SET TO OFF. THE CONTACT ALSO STATED THAT THERE WAS A COOLANT LEAK AND THE EMERGENCY BRAKE WARNING INDICATOR WAS ILLUMINATED WHILE THE VEHICLE WAS BEING DRIVEN. IN ADDITION, THE AUTOMATIC HEADLAMPS WERE ILLUMINATED AND, WHEN USING THE REMOTE START FEATURE IN COLD WEATHER, THE HEATED SEATS WOULD NOT OPERATE AND THE DEFROSTER WOULD NOT ACTIVATE. THE CONTACT WAS CONCERNED THAT COLD AIR FROM THE AIR CONDITIONING UNIT WOULD BE ACTIVATED INSTEAD. THE VEHICLE WAS TAKEN TO GRIFFIN MOTOR COMPANY (LOCATED AT 11031 PERRY HWY, MEADVILLE, PA 16335, (814) 336-2161) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS NO EVIDENCE OF A COOLANT LEAK. THE MECHANIC WAS ALSO ABLE TO USE THE REMOTE START FEATURE TO START THE VEHICLE. THERE WERE NO REPAIRS PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,500. *BF CONSUMER STATED REAR WIPER,DOOR LOCK AND REMOTE SPORADICALLY WORKS. ALSO, FLUID RELEASE JUST UNDER ENGINE AREA AND AUTO STOP (ENGINE) FUNCTION AS WELL AS EMERGENCY BRAKE AND ELECTRICAL SYSTEM MALFUCTION.*JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .