Owner-reported complaints naming the seat belt system, filed with NHTSA
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Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2018 Jeep Compass submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
For at least two months the driver's seat belt buckle intermittently unlatches or won't stay latched in my 2018 Jeep Compass. Because it's a critical safety component, I hope that Jeep may offer a goodwill repair or replacement, especially because the failure is due to a defective buckle.
Seat belt buckle rear left, yes Child buckled up and noticed it came unbuckled. No, I have purchased another own that also failed No No
When starting the vehicle the error message comes on with the man holding the air bag and it comes on bigger in the dashboard too. And feels like the car runs hotter with this message on. If someone is riding in the passenger side and I get into an accident. It could be deadly for that person. So the area is on the passenger side. Yes spoke to the dealer at Flow Volvo in Greensboro NC, and she know about the problem of the car also. I do see in 2017 there was a patrolman that noted the kbb about the situation. Now I was no there so I do know abything about it,just read this on the kbb information for the car. And as I have stated when you start the car the the warning lamp with the man comes on small holding the air bag and in the dashboard also. Also uploading pictures of the warning lamps.
Both the passenger and diver seat belts don't latch correctly. Causing them to randomly un-latch while driving or even just initially trying to latch them when getting in. There is no odd movements causing this and they sound and act as if there is no problem until the un-latch. Have had a mechanic look into it and they confirmed that isn't not an every time failure but they are unsure as to why it works and then doesn't since it functions as it's supposed to. The only warning I get for this is the unbuckled light/sound after the incident happens.
Electrical
Since 2023, my vehicle has had water leakage coming from the back right passenger side from the seat belt opening and right side of the back trunk. This is a major concern because my son’s car seat is seated on the right back seat where the water leakage is coming from. I don’t want any mold to grow under his car seat or on his car seat. Also I gave jumper cables in the back of my trunk for safety. What if they were to get soak and wet then they are not able to work. Also I put my groceries in the trunk of my car. I don’t want them to get spoiled or become contaminated.
Unknown. The rear seat belts in the vehicle are being ripped by the plastic trim that the belts go into. There was no accident or anything.
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO EASTCHESTER CHRYSLER JEEP DODGE RAM (718-547-5500, LOCATED AT 4007 BOSTON RD, BRONX, NY 10466) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. A LOANER VEHICLE WAS NOT PROVIDED. THE CONTACT WAS INFORMED TO GET A RENTAL VEHICLE FOR TWO DAYS AND THE DEALER WOULD REIMBURSE HIM. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. ADDITIONALLY, WHILE THE CONTACT'S DAUGHTER WAS AT A STOP LIGHT, THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S WIFE WAS SEATED IN THE FRONT PASSENGER SEAT AND STRUCK HER HEAD ON THE DASHBOARD. THE SEAT BELT DID NOT RESTRAIN HER PROPERLY AND SHE SUSTAINED A CONCUSSION. THE DRIVER SUSTAINED A BACK INJURY. THE DRIVER AND PASSENGER WERE TAKEN TO THE EMERGENCY CENTER FOR MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED, BUT WAS NOT TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT SOMEONE TO INVESTIGATE. THE INVESTIGATOR STATED THAT THE SEAT BELT PERFORMED AS EXPECTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.
THE VEHICLE WAS INVOLVED IN A REAR-END AND FRONT END COLLISION, THE VEHICLE WAS STATIONARY AT A RED LIGHT WITH ANOTHER VEHICLE IN FRONT. THE VEHICLE BEHIND ME REAR-ENDED THE JEEP COMPASS AT APPROX 50 MPH PUSHING ME INTO THE VEHICLE IN FRONT OF THE JEEP COMPASS. NO AIRBAGS DEPLOYED AND THE VEHICLE'S SEAT BELTS FAILED TO LOCK CAUSING MYSELF TO HIT THE STEERING WHEEL.
PASSENGER BACKSEAT SEATBELT BUCKLE, INSIDE BROKE APART AND IS UNABLE TO RECEIVE THE TONGUE. CAR WAS STATIONARY. DAUGHTER WAS UNABLE TO BUCKLE HERSELF IN SEAT.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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