Owner-reported complaints naming the driver-assistance system, filed with NHTSA
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Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2018 Jeep Compass submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 107 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 107, in the owner's own words
As I was driving my vehicle, it stalled on me and my parking brake engaged. I had to put my vehicle in park, open my door to dis-engage the brake to restart. it has happened twice now, once on Saturday May 30th and June 2nd 2026.
Engine light came on, breaking light, abs
The contact owns a 2018 Jeep Compass. The contact stated that while operating the vehicle the rear backup camera screen had malfunctioned and was unreadable with lines and a whited out image displayed. The was taken to the local dealer who diagnosed that the camera needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 35,000.
I was driving up a hill and coming to a light. Another car was asking the turn at the light. I let off the gas to slow the car down and there was no way I was going to hit the car turning. The Automatic Emergency Braking engaged, slamming on the brakes, causing an abrupt stop in traffic. I was almost hit from behind because this system took over my car and did not allow me the driver to co trol the car.
When coming to a stop at a stop light or stop sign sometimes the car will stall and the automatic stop/start will turn off and put the cars emergency brake on. This is typically in the middle of traffic. I put the car in park and the car won't turn off. I have to take my foot off the brake while it is in park, turn off the car that way. Then to turn it back on, put my foot on the brake and start the car all over again. All while cars are behind me and it is taking me minutes to get my car moving. This is happening very often. It can happen in dangerous places in the road as well. This cannot be normal.
My car has had an ongoing issue where it doesn’t start and has even stopped while I was driving before and not turned on again. I had the battery changed and still the same issue. My gps is not locating the correct location of my car, also the warnings are wrong (blind spot, etc.) they go off sometimes when there is nothing there. It’s an angojng issue, I only added one incident date but there have been many and I think it is associated to the recalls on this model.
-Infotainment/Radio failure. Not available for inspection: its whereabouts are unknown to this driver-has been given to Jeep/Mopar. -Backup camera intermittently working: Would freeze up while the car was actively in reverse. While driving (vehicle in forward) backup camera would turn on & show footage of the car in reverse from much earlier in the day (>7 minutes have passed since reversing the car). Safety risk to self/others as the back up camera was inoperable while in reverse. -Radio remained on despite the car being off, driver & passenger entering & exiting multiple times, locking/unlocking the car, etc. It stayed on 18 minutes before this driver shut it off manually. Safety risk to self/others as the car battery was at risk of being drained despite the car being off. -Problem was diagnosed & radio replaced by Jeep dealership. -No inspection by police or insurance. Radio was replaced before it could produce real safety events -No warnings available/applicable. Problem began intermittently & then became a daily issue.
Car turn off while driving on the freeway, all dashlights come on ( 4WD, service engine, transmission service, ABS, crash detector, high voltage, battery voltage, etc) the car has 79k miles
The contact owns a 2018 Jeep Compass. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact reported that the rearview camera display was intermittently blank, and no image was visible. The contact stated that occasionally the image froze and was not properly displayed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.
The jeep use to stop if I was going and a car suddenly stopped in front of me. But now it has done it 3 times and there wasn’t a car or anything infront of me.
Description of Problem: Since purchase, this vehicle has exhibited severe safety defects, including sudden and repeated engine shutdowns at highway speeds, loss of power while driving, dashboard malfunctions, steering lockups, service ESC, dynamic steering torque service required, service hill holder, false fuel gauge readings, service airbag reading, transmission warming sign, and emergency brake engagement without command. These failures have occurred multiple times and forced me off the road to avoid collisions. They mirror known recalls on this model year and create a clear risk of injury or death. Attempts to Repair: The selling dealer (Coral Springs Pre-Owned Superstore) and an authorized Jeep dealer (Arrigo Jeep in Margate, FL and Arrigo Jeep Tamarac,FL) have repeatedly failed to identify or repair the issues despite video evidence. They claim they cannot replicate the malfunctions, though the vehicle continues to fail monthly. Safety Concern: The Jeep Compass shuts down without warning at highway speeds, leaving me stranded in traffic. This is an immediate hazard and should be investigated as a systemic defect. Requested Action: Investigation into recalls/defects on the 2018 Jeep Compass, enforcement of repairs, and accountability for dealerships that continue to sell unsafe vehicles.
Theres a few issues with this car Im a mechanic and ive done some research on this vehicle there are multiple safety concerns including the engine for the 2.4L losing power while trying to accelerate, the abs system failing and electrical system throwing codes up that aren't actually an issue. I feel the whole car needs to be reassessed from the engine transmission all sensors and the brake system. There is a lot of issues with the new motor that was put in, including an issue with the 2.4L motor which is the oil pump housing causing the vehicle to stall and to lose power while accelerating. This is a major safety concern and could kill someone. Please fix it.
My 2018 Jeep Compass has an oil pump issue it seems. I read about previous scenarios and forums that had issues with this vehicle like mine. I would drive the vehicle and not within 5 minutes it will turn off half way down the road in the middle of an intersection that could have caused the lives of others and my child and myself. This vehicle is not safe at all! I have contacted and informed the dealership on multiple times about this issue.
I was at a red light and when the light turned and I put on the gas my car stalled. I could not shut off the car, it has a push button engine. The motor was off but on the dashboard it said the car was on and all of the electrical systems were still running (heat, radio, lights, etc). When I pushed the engine button, the car would not turn off. The parking break turned on by itself. I could not push my car to the side of the road. I was in the middle of traffic. I had to call for the police and for a tow truck. We still could not get the car to turn off (the motor was not on but the car's electrical system was still on). We could not disengage the parking break. Finally the tow truck operator slammed the break pedal down and he was able to turn off the car. The car then started. We still towed it to the Jeep Dealership. The could not find anything wrong with the car. Approximately two weeks earlier, the same thing happened at a red light but at that time, after I waited for 10minutes I was able to get the car to turn off then on. My car has two new batteries (put in one year ago), new front breaks, new tires. The day this happened, I had actually just left Jeep from getting my oil changed. they said it was not related to that.
Systematic electronic issues culminating in electronic failures while driving on highway including successive “shut-down” of electrical systems, all codes displayed including but not limited to the following: -Forward Collision -Services Transmission -Service Engine -Service Alternator -Service EMS System Disruption to electrical functions including loss of power steering, acceleration, and brake system “locking” up. Tow service and repairs, required.
While driving with my wife and 3 kids the car automatically braked by itself. Lucky to be able to report this. The NTHSA doesn’t have any current recalls on my VIN. It should now this model vehicle could be causing future accidents or deaths. Hope this gets some attention asap.
When driving a warning sign came on saying stop safely your vehicle will shut off soon. When driving another time the vehicle shut off completely while driving and then came back on.
My 2018 Jeep Compass Latitude has had issues with the backup camera not working properly. It is NOT included in the recall for the 2022-2023 Compass with the same issues. The screen display will only show a black screen with "Check entire surroundings". When I was leasing, I took the vehicle to the dealership a few times for this issue. The backup camera was replaced in 2021 but it continued. It froze up as I was leaving the dealer so the tech got to see what was happening. He said it was was something in the wiring. Again It worked for awhile BUT the black screen returned and NOW sometimes the camera will appear as if it is on delay (freezes).The dealership said they would not replace or repair what they have already fixed under warranty. If you wiggle the wiring leading from the trunk into the car, the camera may come back on. Once you wiggle the wires you have to gently close the trunk but if you open it you have to repeat wiggle then shut gently. Lately it appears more of a delay when camera is on which is a major safety issue. The camera shows that it is clear when actually it may not be. I was pulling out of a parking spot when the camera was on delay. Thankfully I was able to avoid an accident when a car was approaching. However something is preventing the image from appearing on the screen which decreases visibility and increases the risk of a crash. It resembles "buffering" when it is "delayed". Since there is an exact issue as well as a software update for newer Compass models, this recall and fix should also include my 2018 Jeep Compass. Please add the 2018 Jeep Compass to this recall.
What component or system failed or malfunctioned, and is it available for inspection upon request? -the emergency brake will automatically turn on when my car stops due to the automatic stop start. Then it will not start again and it won’t let me turn the brake off. I have been stuck in the middle of traffic before because of this. Also, the automatic stop start has killed both of my batteries multiple times. In the last 2 years I have had this car, I have replaced my batteries 2 times and have had to go get them fully recharged multiple times because they just completely drain and die How was your safety or the safety of others put at risk? -I was unable to move my vehicle from the middle of the road while I was trying to get it to turn back on, this had happened several times Has the problem been reproduced or confirmed by a dealer or independent service center? -No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -no Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -no there was not any warnings, there is usually a check engine light after the fact but not before, and it disappears after driving it once or twice after that happens
i bought my jeep compass 2018 5 months ago and is a defected car and has been getting into issues and the dealer ship no cooperating at all and car now is parked cuz the TCM denied (transmission control module )also the engine coolant revoir broke suddenly and they made me pay for that when I don't really drive and the car came like that and I don't know what to do the people at the dealership...... has been so rude to me and am about to loose my job I haven't been able to work and don't have money plus other privileges as two keys I should get when I got the car that I never got them only one ,the hidden the warranty papers etc and I need help. You i want to sue them I've been paying for a defected car they never told me about I had road assistance and I got pay out of pocket they also charged money when didn't have to and they been placed me on where now I'm getting a heart monitor cuz I'm not doing good they have to take their bad car ,pay the bank the debt and pay me back the payments I've been making plus indemnización due the mental and emotional and health damages this has caused on me and all money out of pocket I've pay for stuff in the car (fixing it) when they have told me multiple times the car was on great condition they also got me. Paper saying I bought the car as is and I never signed that paper and none of them are notarized either There's been a lot time where the car has stopped by itself and placed the emergency brake on while I'm with my 1 year old baby,driving on the hwy multiples times does that suddenly and people about to hit me vehicle ,I feel really frustrated I don't have car I've been loosing work, appoiments,errands one of my kids has cevere asthma and can't me walking in this weather help me please,one air bag is bad and keeps giving me a light but I don't know which one it's and they didn't do anything am afraid about something happen to me while am with my kids
Multiple times now while driving the vehicles emergency park comes on by its self. The vehicle stops and turns off while in the middle of the road. Other vehicles have had to quickly stop and go around. Recently the engine light has appeared. It happens 1-3 times while driving. Mainly while turning a corner.
I have spent over 2500.00 on my HID headlights. They keep blowing I have replaced the headlight assembly along with bulbs many times. From what I can read it is an ongoing problem with this model. Also my lane departure system goes from side to side does not keep my jeep centered in the lane.
Jeep Compass shut off without warning at highway speeds, in the middle of highway route 1 while I was going 50 miles per hour. State police had to stay while I got car towed out of road hazards way. When this has happened, the vehicle was no longer able to accelerate, and the power steering did not work. Loss of power steering made the vehicle difficult to steer off the roadway to safety.
In middle of driving, the vehicle suddenly shifts out of gear and won’t accelerate, multiple warning lights appear in dash all at the same time and car at times the vehicle won’t even turn off
My gas pedal stuck flat to the floor and the plastic gas pedal broke causing me to hit a cement pillar in front of Knick trip
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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