RoadVitals

2002 Jeep Grand Cherokee Exterior lighting Problems

Owner-reported complaints naming the exterior lighting system, filed with NHTSA

Data refreshed

Exterior lighting reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
17
Latest May 10, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
1%
of 1,476 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming headlights, tail lights, turn signals and other exterior lighting. Every record below is an owner-reported complaint about the 2002 Jeep Grand Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 17 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming exterior lighting

Shown in the owner’s own words, exactly as filed

Exterior lighting
Filed May 10, 2019

SEVERAL YEARS AGO I WAS PULLED OVER BY A POLICE OFFICER BECAUSE I HAD NO TAIL/RUNNING/TURN OR BRAKE LIGHTS. I IMMEDIATELY HAD THOSE REPLACED. WITHIN A MONTH I TOOK MY JEEP IN FOR THE YEARLY STATE INSPECTION AND FOUND THAT I HAD THE SAME ISSUE. I WAS TOLD THEN, THAT THIS WAS A PROBLEM WITH THIS DESIGN OF THE JEEP, THEY WERE VERY FAMILIAR WITH THIS PROBLEM AS I TOLD THEM ABOUT MY RECENT TRAFFIC STOP AND HAVING JUST GOTTEN IT FIXED. THIS VERY SERIOUS PROBLEM HAS PERSISTED EXTENSIVELY! NO MATTER HOW MANY TIMES I ADDRESS THE ISSUE (AND IT'S NOT THE BULBS, THOSE ARE RARELY BURNT OUT, IT'S THE CONNECTION, CLEANING THE CONNECTION SURFACE HELPS BUT ...) I AM CONSTANTLY BEING STOPPED AND TOLD I HAVE NO TAIL LIGHTS WHATSOEVER, IT'S EXHAUSTING AND A DANGER TO MY AND EVERYONE ELSE'S! ONGOING PROBLEM.

NHTSA ID
11206752
Incident
May 8, 2019
Mileage
55,000 mi
EngineFuel systemExterior lighting
Filed Jan 17, 2019

I WAS DRIVING WHEN ALL OF A SUDDEN MY VEHICLE CUT OFF IN THE MIDDLE OF TRAFFIC. ALSO, SUNDAY MORNING I WAS DRIVING TO CHURCH WHEN MY VEHICLE WOULD NOT START. I WAS TOLD MY A MECHANIC (NOT ON DUTY) THAT IT COULD BE MY FUEL PUMP, WIRING OR CATALYTIC CONVERTER. PLEASE LOOK INTO THIS MATTER AS SOON AS POSSIBLE.

NHTSA ID
11170686
Incident
Jan 16, 2019
Mileage
145,000 mi
ElectricalExterior lighting
Filed Jul 25, 2016

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE TURN SIGNALS OF THE VEHICLE WOULD NOT COME ON WHEN PROMPTED. IN ADDITION, THE ALARM SYSTEM SOUNDED ON NUMEROUS OCCASIONS WHEN THE KEY WAS USED TO OPEN THE DOOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

NHTSA ID
10888177
Incident
Jul 23, 2016
Mileage
130,000 mi
BrakesExterior lighting
Filed Jan 11, 2016

I HAVE HAD EVER LIGHT ON MY TRUCK FIXED AND I STILL HAVE NOT FOUND THE RIGHT THING. AND I AM SEEING AM NOT THE ONLY TRUCK THAT IS HAVE THAT PROBLEM.

NHTSA ID
10819504
Incident
Jan 1, 2015
ElectricalExterior lighting
Filed Apr 19, 2015

IT'S KILLING MY BATTERY THE INTERIOR LIGHT STAYS ON WHEN VEHICLE IS OFF AND POWER WINDOWS DON'T WORK UNLESS DRIVER SIDE DOOR IS OPEN WHILE VEHICLE IS ON.DOOR OPEN LIGHTS FLASHES WHEN VEHICLE IS RUNNING HOWEVER IT IS REALLY SHUT ALREADY. I HAVE FRIENDS WITH SAME TYPE VEHICLES HAVING SAME ISSUES. *TR

NHTSA ID
10706482
Incident
Apr 10, 2015
Mileage
144,154 mi
AirbagsExterior lighting
Filed Mar 9, 2015

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT BOTH TURN SIGNALS FUNCTIONED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN REPAIRED THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC. THE CONTACT WAS UNSURE ABOUT WHAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE FAILURE MILEAGE WAS 111,568.

NHTSA ID
10692933
Incident
Apr 9, 2014
Mileage
111,568 mi
ElectricalExterior lighting
Filed Dec 16, 2014

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, BOTH THE LOW BEAM AND HIGH BEAM HEADLIGHTS FLICKERED. THE CONTACT ALSO STATED THAT THE INSTRUMENT PANEL ELECTRONIC GAUGES FAILED WHEN DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 180,000.

NHTSA ID
10664489
Incident
Dec 2, 2014
Mileage
180,000 mi
BrakesExterior lighting
Filed Jul 15, 2014

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR BRAKE LIGHTS FAILED TO ACTIVATE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT REAR BRAKE LIGHT WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

NHTSA ID
10610673
Incident
Jul 1, 2008
Mileage
80,000 mi
ElectricalExterior lighting
Filed Oct 16, 2011

TURN SIGNALS ONLY WORK INTERMITTENTLY. I HAVE SEEN NUMEROUS REPORTS OF THIS AS A PROBLEM WITH JEEP GRAND CHEROKEE LAREDO VEHICLES MADE IN 2002 AND 2003, POSSIBLY OTHER YEARS. THIS ABSOLUTELY SHOULD BE UNDER RECALL. PLEASE TAKE THIS INTO CONSIDERATION. THANK YOU. *TR

NHTSA ID
10430422
Incident
Jan 10, 2011
Exterior lighting
Filed Jan 9, 2011

CLOUDED HEADLIGHT LENSES. *TR

NHTSA ID
10375255
Incident
May 19, 2010
Mileage
124,902 mi
ElectricalExterior lightingVisibility
Filed Jan 4, 2011

ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH. NHTSA CAMPAIGN ID NUMBER : 01V288000 MY 2002 JEEP GRAND CHEROKEE IS HAVING ELECTRICAL ISSUES OF THIS NATURE. CAR LOST DIRECTIONALS AND HEATER/DEFROSTER, BRAKE LIGHTS ON HIGHWAY. ALL ELECTRICAL RELATED. *TR

NHTSA ID
10374669
Incident
Dec 26, 2010
Mileage
106,000 mi
Exterior lighting
Filed May 6, 2008
Fire reported

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PASSENGER SIDE TAIL LIGHT BURNED OUT AND MELTED THE PLASTIC AROUND THE HOLDER OF THE LIGHTS. IN 2005, HE REPLACED THE ENTIRE LENS AND PLASTIC COMPONENT AT THE COST OF APPROXIMATELY $115. MOST RECENTLY, THE CONTACT NOTICED THAT THE DRIVER SIDE WAS EXPERIENCING THE SAME FAILURE, WHICH ALSO CAUSED A SHORT. THE REPAIR FOR THIS FAILURE ALSO COST $115. THE DEALER ADVISED THE CONTACT TO REPLACE THE ENTIRE TAIL LIGHT STRUCTURE. THE CURRENT MILEAGE WAS 98,000 AND FAILURE MILEAGE WAS APPROXIMATELY 36,000. UPDATED 05/21/08 *BF UPDATED 05/20/08. *JB

NHTSA ID
10226804
Incident
Jul 13, 2005
Mileage
36,000 mi
Exterior lighting
Filed Sep 15, 2007

TURN SIGNAL FAILURE ON MY JEEP GRAND CHEROKEE. THE TURN SIGNALS FAILED ON MY JEEP ON JULY 15, 2007 DUE TO A FAULTY FLASHER ON MY CAR. THE CAR HAD 68,000 MILES ON IT AT THE TIME OF THE FAILURE. THE PART THAT FAILED IS PART NUMBER 4686094 AND IT IS FAILING ALL OVER CHRYSLER'S VEHICLES WHEN YOU SEARCH THE INTERNET. AS THE TURN SIGNALS ARE A SAFETY FEATURE ON THE CAR AND MANDATORY TO OPERATE THE VEHICLE THIS ITEM SHOULD BE RECALLED. ONCE THE PART WAS REPLACED, MY TURN SIGNALS WORKED FINE. THE REPAIR WAS $55.47 IN PARTS. THE VEHICLE IS IN EXCELLENT CONDITION AND NO ACCIDENTS. *TR

NHTSA ID
10203095
Incident
Jul 15, 2007
Mileage
68,000 mi
Exterior lighting
Filed Jul 20, 2007

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE PLASTIC HEADLIGHT COVER CORRODED AND PREVENTED THE LIGHT FROM ILLUMINATING PROPERLY. THE DEALER COULD NOT DETERMINE THE CAUSE OF FAILURE. THE CURRENT MILEAGE IS 59,000 AND FAILURE MILEAGE WAS 56,000. UPDATE 08/07/07 *TR

NHTSA ID
10197047
Incident
Jul 1, 2007
Mileage
56,000 mi
Exterior lighting
Filed Jun 3, 2007

JEEP PARKED IN THE GARAGE NO ONE IN IT AND WITH THE HEADLIGHT SWITCH IN THE AUTO POSITION THE LIGHTS GO ON AND OFF BY THEM SELVES. SOMETIMES THE LIGHTS GO ON AND OFF WITH THE GARAGE DOOR OPENER. SOMETIMES THEY STAY ON ALL NIGHT AND WHEN YOU COME OUT TO LEAVE THE BATTERY IS DEAD. I HAVE HAD THIS PROBLEMS SENSE IT WAS NEW. THE DEALER SAID THEY CANNOT FIX THE PROBLEM UNLESS IT IS THERE WHEN I BRING IT IN. HOW MANY TIMES IT HAPPENS I'M NOT SURE UNLESS I'M IN THE GARAGE AT THE TIME IT HAPPENS. *TR

NHTSA ID
10192346
Incident
Jun 1, 2007
Mileage
1,000 mi
Exterior lighting
Filed Mar 5, 2007

WHEN HEADLIGHT SWITCH IS IN THE AUTO SETTING THE HEADLIGHTS WILL TURN ON RANDOMLY AND STAY ON FOR A WHILE. VEHICLE IS PARKED AND NOT RUNNING. *JB

NHTSA ID
10184266
Incident
Feb 12, 2007
Mileage
20,600 mi
Exterior lighting
Filed Aug 9, 2005

THE HEADLIGHTS TURN ON FOR APPROXIMATELY 10-15 MINUTES WITHOUT CAUSE. THIS OCCURS WITH THE ENGINE TURNED OFF, THE KEY REMOVED, AND USUALLY AFTER THE JEEP HAS BEEN PARKED IN THE GARAGE AND NOT OPERATED FOR SEVERAL HOURS AND SOMETIMES FOR SEVERAL DAYS. WE HAVE HAD THE PROBLEM LOOKED INTO BY THE LOCAL JEEP DEALER WHO COULD NOT FIND A PROBLEM. WE HAVE ALSO ENSURED THAT THE HEADLIGHT DASH SWITCH APPEARS TO BE WORKING CORRECTLY AND IS POSITIONED CORRECTLY. *NM

NHTSA ID
10132169
Incident
May 1, 2005
Mileage
38,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .