2002 Jeep Grand Cherokee Other / unspecified Problems

THE LOW PRESSURE LIGHT STAYS ON

NHTSA ID

11219957

Incident

Sep 10, 2018

DEATH WOBBLE IN STEERING SYSTEM AT 40 MPH AND ABOVE.

NHTSA ID

10895511

Incident

Mar 1, 2016

Mileage

200,000 mi

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A MANUFACTURER RECALL FOR THE TRAILER HITCH, THE DEALER WAS NOTIFIED AND INDICATED THAT THE FRAME AND TRAILER HITCH WOULD NEED TO BE REPLACED BEFORE THEY WOULD PROVIDE THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO SOLUTION FOR LONGER THAN TWO YEARS. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

NHTSA ID

10894046

Incident

Sep 29, 2015

'SCRAPING' NOISE IN FRONT END WHEN TURNING. UNABLE TO FIND CAUSE, SOUTHVIEW CHEVROLET SAID IT WAS 'NORMAL' IN ALL JEEPS. AFTER SEARCHING THE WEB, I FOUND A DISCUSSION PAGE FOR JEEPS. AFTER MUCH RESEARCH, I WAS TOLD THE FLUID IN THE FRONT AXLE WAS NOT FULL. I WENT TO ANOTHER JEEP DEALERS, EXPLAINED THE PROBLEM AND SHOWED THEM THE REPORT. IT WAS RESOLVED AND THERE WERE NO FUTHER ISSUES WITH THE AXLE. SOUTHVIEW CHEV. IS NOW DEFUNCT AFTER THE OWNER CHEATED CLIENTS OUT OF MILLIONS OF DOLLARS. SEVERAL MORE ISSUES WITH MY 2002 JEEP GRAND CHEROKEE OVERLAND ARE TO FOLLOW... *TR

NHTSA ID

10466933

Incident

Aug 16, 2002

Mileage

3,401 mi

THE WHEELS ON MY VEHICLE ARE CHROME PLATED, AND HAVE BEEN PEELING AND CHIPPING. THIS HAS CAUSED AIR TO LEAK FROM THE THE TIRE BEAD. I HAVE HAD THE WHEELS BRUSHED AND CLEANED AT LEAST SIX TIMES EACH AND THEY STILL LEAK. AT 380.00$ FOR A RE-CONDITIONED WHEEL IS NOT A GOOD FIX SINCE I HAVE PAID ON THE AVERAGE OF 30.00$ FOR REPAIRS. I JUST RECENTLY NOTICED THAT THEIR IS CRACKING NEAR THE HUB. *TT

NHTSA ID

10459182

Incident

Mar 8, 2011

IN MARCH, 2005, WITH 59,000 MILES, MY 2002 JEEP GRAND CHEROKEE OVERLAND, WHICH I PURCHASED NEW IN AUGUST 2002, NEEDED A NEW REAR DIFFERENTIAL. A REPLACEMENT WAS ALSO NEEDED AT 80,000 (JULY 2006), 86,000 (MARCH 2007), AND 98,000 (APRIL 2008). AS OF THIS WRITING, THE DEALER HAS HAD THE VEHICLE FOR OVER 3 WEEKS. IN REPLACING FIRST THE BEARINGS, THEN THE GEARS, AND THEN THE "ENTIRE REAR END", THEY HAVE BEEN UNABLE TO SOLVE THE PROBLEM. ATTEMPTS TO CONTACT CHRYSLER HAVE BEEN UNSUCCESSFUL. NO ONE AT THE 800 NUMBERS CAN OFFER ANY SOLUTIONS. I HAVE AN EXTENDED WARRANTY, SO THE REPAIRS HAVE BEEN COVERED, MINUS MY $100 DEDUCTIBLE. BUT, I DON'T THINK THE NUMBER OF REPAIRS IS QUESTIONABLE. I'VE FOUND A NUMBER OF SITES WITH OTHER INDIVIDUALS REPORTING THE SAME PROBLEM ON THIS PARTICULAR BODY STYLE/MODEL. PERHAPS THERE IS A WIDE SPREAD PROBLEM.. *TR

NHTSA ID

10227847

Incident

Apr 22, 2008

Mileage

58,000 mi

BLEND AIR DOOR FAILURE/NO HEAT*CN

NHTSA ID

10213647

Incident

Dec 15, 2007

VENTILATION SYSTEM MAKING NOISE BEHIND DASHBOARD. WHEN THE A/C UNIT IS OFF, ONCE I SHUT OFF VEHICLE, NO NOISE WILL BE HEARD, HOWEVER AFTER RUNNING A/C, WHEN SHUTTING OFF VEHICLE, A MOANING OR CREAKING SOUND IS HEARD, EVERYTIME. I HAVE READ THIS IS HAPPENING TO MANY MANY OTHERS. POSSIBLE "BLEND DOOR" PROBLEM. THIS NEEDS TO BE REPAIRED. PEOPLE THAT LIVE IN COLD ENVIRONMENTS OR EXTREMELY HOT SHOULD NOT HAVE TO WORRY ABOUT A HVAC SYSTEM BREAKING AND THEN HAVE TO PAY 1500.00 FOR REPAIR. *TR

NHTSA ID

10202284

Incident

Mar 29, 2007

Mileage

60,000 mi

THE FRONT BRAKE ROTORS HAVE WARPED FOR THE SECOND TIME IN 42,000 MILES. DRIVING WITH THESE WARPED ROTORS CAUSES THE STEERING WHEEL TO SHAKE VIOLENTLY AND BRAKE APPLICATION AT THE WHEELS TO BE UNEVEN. THE SHAKING IS MORE PRONOUNCED WHEN BRAKING FROM SPEEDS ABOVE 40 MPH. THIS IS A VERY UNSAFE CONDITION ESPECIALLY ON WET OR ICY SURFACES. THE DEALER REFUSES TO REPLACE THE ROTORS UNDER WARRANTY. *JB

NHTSA ID

10178804

Incident

Jan 15, 2007

Mileage

42,439 mi

THE WHEELS ON MY 2002 JEEP GRAND CHEROKEE, 17" CHROME PLATED ALUMINUM. OEM WHEELS ARE CORRODING. THIS CORROSION IS SEEN ON THE EXTERIOR OF THE WHEEL AND WHEN I WAS HAVING PROBLEMS WITH THEM HOLDING AIR I TOOK IT TO SEARS TO HAVE THE PROBLEM CORRECTED. WHEN THE TIRE WAS REMOVED FROM THE WHEEL ITSELF, THE TECH CALLED ME OVER AND SHOWED ME THAT THE WHEEL IS CORRODING ALONG THE ENTIRE SURFACE WHERE IT MEETS WITH THE TIRE. IT APPEARS THAT THE CHROME PLATING WAS AND HAD PEELED OFF ALLOWING THE CORROSION TO START AND THE AIR TO LEAK. HE ALSO POINTED OUT THE CORROSION ON THE HUB OF THE WHEEL WHERE IT MEETS THE AXLE AND IT APPEARS THAT SOME OF THE THICKNESS AT THE HUB HAS CORRODED AWAY. THERE WAS ALSO CORROSION ON THE INSIDE ON THE WHEEL, WHICH MAKES ABSOLUTELY NO SENSE TO ME, AS IT IS NOT EXPOSED TO AIR OR WATER. HE ALSO STATED THAT IF ITS LIKE THIS ON ONE ITS LIKE THAT ON ALL. THE TECH AND HIS MANAGER ADVISED ME THAT AT ANY TIME THIS WHEEL COULD JUST CRACK OFF BECAUSE OF THE EXCESSIVE CORROSION. THEY RECOMMENDED THAT I FILE A COMPLAINT WITH YOUR OFFICE. I TRULY BELIEVE THAT THIS IS A SERIOUS AND DANGEROUS ISSUE WITH THESE CHROME PLATED ALUMINUM WHEELS. ALTHOUGH I ONLY FOUND A FEW SIMILAR COMPLAINTS REGISTERED ON YOUR SITE, I WOULD TEND TO BELIEVE THAT ITS A MUCH LARGER ISSUE THAT SIMPLE HASN'T POPPED ITS UGLY HEAD OUT YET. I HOPE AND TRUST THAT YOUR OFFICE WILL TAKE A SERIOUS LOOK INTO THIS ISSUE AND NOT JUST WRITE IT OFF AS A WEAR AND TEAR FAILURE. I HAVE OWED SEVERAL OTHER VEHICLES AND I WORK IN THE AUTOMOBILE INSURANCE INDUSTRY AND NEVER HAVE I SEEN OR HEARD OF SIMILAR ISSUES WITH OEM WHEELS CORRODING TO THE POINT WHERE THEY HAVE THE POSSIBILITY OF CRACKING OFF THE VEHICLE. THIS IS A SERIOUS PROBLEM THAT NEEDS YOUR ATTENTION AND THE ATTENTION OF THE MANUFACTURE. LUCKILY, THERE HAVE BEEN NO ACCIDENTS OR A DEATH RELATED TO THIS DEFECT AND LETS ALL HOPE THAT NEITHER HAPPENS BEFORE ANYTHING WILL BE DONE ABOUT IT. I LOOK FORWARD TO HEARING FROM YOUR OFFICE. *JB

NHTSA ID

10178348

Incident

Dec 29, 2006

Mileage

83,000 mi

2002 GRAND CHEROKEE LOST HEAT ON BOTH ZONES OF THE DUAL CLIMATE CONTROL. *TS THE CONSUMER FEELS THAT THE MANUFACTURER SHOULD FIX THE SYSTEM FREE OF CHARGE. *NM

NHTSA ID

10173289

Incident

Oct 18, 2006

DT*: THE CONTACT STATED ALL THE TIRES WERE LOSING AIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHO DETERMINED THE RIMS WERE CUTTING INTO THE BEAD OF THE TIRES AND CAUSING THE TIRES TO LOSE AIR. THE RIMS NEEDED TO BE REPLACED.

NHTSA ID

10172532

Incident

Nov 3, 2006

Mileage

70,000 mi

DUEL CLIMATE CONTROL DOORS NOT WORKING NO HEAT ON PASSENGER SIDE OR ON DRIVER SIDE. WINDOWS FOG UP AND MAKE FOR DANGEROUS DRIVING CONDITIONS. COST 1500.00 TO REPAIR AND FIX. AT THE DEALERSHIP THEY HAVE SEEN BETWEEN 8-10 OF THESE SINCE OCTOBER 2005 AND IT IS ONLY FEBRUARY 2006. WHEN I CALLED JEEP ABOUT THE PROBLEM THE CUSTOMER SERVICE PERSON TOLD ME HE WAS "SETTING ME STRAIGHT" AND THAT HE DIDN'T CARE IF I WAS A CUSTOMER AGAIN. HE WOULD NOT LET ME TALK TO A SUPERVISOR AND HE HUNG UP THE PHONE ON ME. *NM

NHTSA ID

10149666

Incident

Feb 5, 2005

JEEP STARTED SHAKING WHEN BRAKES WERE APPLIED. IT WAS NOTICEABLE BUT NOT HORRIBLE. I LIVE IN COLORADO AND WENT UP INTO THE MOUNTAINS WHERE BRAKES WERE APPLIED MORE FREQUENTLY. HAD A CAR LOAD OF GIRL SCOUTS ON A CAMPING TRIP. WHEN THE BRAKES HEATED UP, THE CAR STARTED SHAKING SO VIOLENTLY WHEN THE BRAKES WERE APPLIED THAT IT WAS DIFFICULT TO CONTROL THE CAR. THE GIRLS WERE SCARED TO DEATH AND THE SHAKING CAUSED ME TO ACTUALLY PULL OVER AND PUT THE GIRLS OUT OF THE CAR TO RIDE WITH OTHER PEOPLE IN OUR GROUP. I HAVE NEVER EXPERIENCED ANYTHING LIKE IT IN MY LIFE. I WAS IN TEARS BY THE TIME WE GOT TO THE CAMP SITE AND ALL THE WAY HOME IT DID THE SAME THING. I NEVER GOT THE CAR OVER 30 MPH IN A 2 HOUR DRIVE HOME. THE CAR DOES NOT SHAKE AS VIOLENTLY IF THE BRAKES ARE NOT THAT HOT, BUT IT DEFINITELY SHAKES SUBSTANTIALLY. HAD THE ROTORS REPAIRED BUT THE BRAKE PADS WERE FINE. THIS IS THE SECOND SET OF ROTORS I HAVE PUT ON IN THE PAST 18 MONTHS.*JB

NHTSA ID

10134775

Incident

Aug 12, 2005

DT: THE WHEELS ON THE OWNERS 2002 JEEP CORRODED AND LEAKED AIR FROM THREE WHEELS DUE TO THE WINTER ROAD SALT/WEATHER CONDITIONS. THE OWNER HAS TO CHECK THE AIR IN THE TIRES CONSTANTLY. THE OWNER CONTACTED THE DEALER WHOM SAID THERE WAS NOTHING THEY COULD DO BECAUSE THE VEHICLE WAS LO LONGER UNDER WARRANTY. THE FIRST WHEEL WAS REPLACED UNDER WARRANTY, THE OWNER IS NOT SURE WHAT HE IS GOING TO DO WITH THE WHEELS YET AND JUST KEEPS PUTTING IN AIR FOR TIME BEING. *AK *TT *NM

NHTSA ID

10125262

Incident

Feb 10, 2003

Mileage

15,000 mi

DT: THE CHROME RIMS THAT WERE AN OPTION ON THE VEHICLE, ON THE INSIDE METAL CORRODED AND PEELED OFF. ALREADY TALKED TO THE DEALER, AND THE MANUFACTURER NOTICED THIS . JUST THIS WEEK. THE TIRES ARE GOODYEAR, WRANGLERS. *AK THE TIRES NOW ARE MICHELIN TIRES WHICH WERE CHANGED AT 50,000 MILES. THE WHEEL OR RIM HUBS HAD TO BE BROKEN OFF BECAUSE THEY WERE RUSTED OUT DUE TO CORROSION. *TT *SB

NHTSA ID

10120539

Incident

May 9, 2005

Mileage

92,000 mi

THE ROTORS IN MY GRAND CHEROKEE HAVE FAILED EARLY ON MY 2002. I HAD TO HAVE THEM REPLACED--UNDER 5000 MILES--THEN AT 22000 THEY FAILED AGAIN AND THIS TIME THEY CUT THEM DOWN--NOW AT 35000, I HAVE TO HAVE THEM REPLACED. THESE ARE CHRYSLER / MOPAR PARTS--THIS IS A JEEP--LIKE A TRUCK--SO WHY IS THIS A PROBLEM--NOT ONLY I HAVE HAD THIS PROBLEM--WHEN SPEAKING WITH FULLERTON, IN SOMERVILLE NJ, I WAS TOLD BY THE SERVICE MANAGER THAT IT HAS BEEN A PROBLEM AND EVEN HIS WIFE'S JEEP DID IT--HOWEVER SINCE HE REPLACED WITH A NON CHRYSLER/MOPAR PART, HE HAS NOT SEEN ANY CONTINUING PROBLEMS. I FEEL THAT THESE PARTS ARE DEFECTIVE AND SINCE THIS IS THE 3RD TIME OF THIS HAPPENING, I AM ANNOYED. I CALLED THE CHRYSLER CONSUMER LINE AND I WAS TOLD THAT IF I HAD CALLED BEFORE THE VEHICLE WAS REPAIRED, THAT MAYBE SOME OF THE COST COULD HAVE BEEN ADJUSTED--THIS IS AFTER THE FACT- CAN ANYTHING BE DONE?*AK

NHTSA ID

10114402

Incident

Mar 16, 2005

Mileage

3,300 mi

TWO OF THE WHEELS ON THE CONSUMER'S 2002 JEEP GRAND CHEROKEE LEAKED AIR DUE TO RUST. *NM THE CONSUMER WAS TOLD THE INSIDE OF THE RIM WAS RUSTING. *JB

NHTSA ID

10115616

Incident

Jan 10, 2004

THE CONSUMER STATED THAT THE RIMS CORRODED IN SUCH A WAY THAT THEY FAILED TO MAINTAIN PROPER AIR PRESSURE. THE CONSUMER CONTACTED THE DEALER AND MANUFACTURER AND WAS TOLD THAT THERE WAS NOTHING THEY COULD DO ABOUT IT. *AK *SC *JB

NHTSA ID

10079961

Incident

Jun 18, 2004

Mileage

12,000 mi

THE TRUCK IS EQUIPPED WITH A TIRE PRESSURE REGULATOR DEVICE. INTERMITTENTLY, THE DEVICE WARNING LIGHT ILLUMINATES ON THE DASHBOARD, WHICH IS AND INDICATION OF LOW TIRE PRESSURE. WHEN THE LIGHT COMES ON THE TRUCK WAS TAKEN TO THE DEALERSHIP TO HAVE THE TIRE PRESSURE CHECKED. THE TIRE PRESSURE IS FINE. A POSSIBILITY OF A MALFUNCTION IN THE TIRE PRESSURE WARNING DEVICE. *LA

NHTSA ID

10071951

Mileage

12,000 mi

JEEP GC 2002-HAD ROTORS, PADS AND CALIPERS REPLACED AT 12,660 MILES BECAUSE OF VIOLENT SHAKING DURING BRAKING ON HIGHWAYS AT SPEEDS OF OVER 40 MPH, HAD TO REPLACE EVERYTHING AGAIN AT 23,989 MILES AND NOW AT MY OWN COST. MANAGER STATED THAT THE ROTORS WERE "BLUE" AND THAT SOMEONE HAS BEEN RIDING ON THE BRAKES ALL THE TIME AND THAT IS WHY THEY ARE WORPED ("BLUE" FROM HIGH TEMPERATURE). THAT IS NOT THE CASE, I DO REGULAR DRIVING IN THE CITY AND ON HIGHWAY. PLEASE INVESTIGATE AS I HAVE FOUND OTHER JEEP OWNERS WITH THE SAME PROBLEMS ALL OVER THE UNITED STATES ON THE JEEP INTERNET FORUMS.

NHTSA ID

10051412

Incident

Dec 20, 2003

Mileage

12,650 mi

FACTORY 17" ROUGE CHROME PLATED WHEELS HAVE HAIRLINE CRACKS IN THE CHROME BETWEEN THE SPOKES. DO NOT KNOW IF SAFE TO DRIVE BECAUSE THIS CRACKING OF THE CHROME MAY BE STRESS CRACKS IN THE ALUMINUM WHEEL. THE CAR A 2002 JEEP GRAND CHEROKEE ONLY HAS 9,000 MILES ON IT. JEEP DEALER SAYS THE CRACKING CHROME/WHEEL IS NOT UNDER WARRANTY BUT STOPS SHORT OF TELLING ME WHY IT HAPPENED AND IF IT IS A SAFETY PROBLEM. *JB

NHTSA ID

10041383

Incident

Oct 7, 2003

Mileage

8,500 mi

VEHICLE CERTIFICATION LABEL STATES MINIMUM WHEEL/TIRE SIZE 17 INCHES. VEHICLE DELIVERED EQUIPPED WITH 16 INCH WHEELS AND TIRES. *AK

NHTSA ID

753932

Incident

Sep 4, 2001