2002 Jeep Grand Cherokee Steering Problems

Taillight on back passenger side won't work, steering has been bad since I had, steering linkage and suspension failing, emergency brake doesn't work, cruise control won't work, oil pressure always reads high, airbag light stays on n seatbelt light stays on if I don't turn key on n let sit for an few seconds before starting jeep, gas pedal sticks , power steering fluid is leaking bad, steering linkage close to breaking heard noise so I pulled over. Also shocks bad, when hit an small bump it sounds like whole front end breaks

NHTSA ID

11528596

Incident

Jun 23, 2023

A FEW INSTANCES HAVE OCCURRED WHERE I WILL BE DRIVING AND THE VEHICLE ENGINE WILL IMMEDIATELY SHUT OFF AS THE VEHICLE IS IN MOTION. THE ELECTRICAL COMPONENTS (RADIO, HEADLIGHTS, DASHBOARD, ETC) STILL FUNCTION BUT ALL GAUGES STOP WORKING. I THEN HAVE TO PULL OVER, PUT THE VEHICLE IN PARK, AND THEN RESTART THE VEHICLE. IT WILL THEN START UP RIGHT AWAY. ON A COUPLE OF OCCASIONS, THE VEHICLE ENGINE HAS STARTED BACK UP ON ITS OWN WITHOUT ME DOING ANYTHING AND DRIVES FINE AFTER THAT. THIS SEEMS TO OCCUR MOSTLY WHEN I RELEASE MY FOOT FROM THE ACCELERATOR BUT HAS HAPPENED WHEN I AM TRYING TO ACCELERATE. HAS ONLY HAPPENED WHEN DRIVING ON CITY STREETS, NEVER ON A HIGHWAY.

NHTSA ID

11196696

Incident

Apr 9, 2019

Mileage

210,000 mi

WHEN I AM GOING SLOW AND TAKING A TURN I LOSE MY POWER STEERING WHILE I'M TAKING THE TURN. IT HAPPENS QUITE A BIT BUT THEN IT GOES AWAY AFTER I MAKE THE TURN

NHTSA ID

11047916

Incident

Jan 3, 2016

Mileage

13,000 mi

DEATH WOBBLE IN STEERING SYSTEM AT 40 MPH AND ABOVE.

NHTSA ID

10895511

Incident

Mar 1, 2016

Mileage

200,000 mi

EVER SINCE I HAVE OWNED THE 2002 GRAND CHEROKEE VEHICLE THERE ARE TIMES WHEN THE STEERING BECOMES DIFFICULT WHEN APPROACHING A CORNER AND TURNING THE WHEEL.. IT DOES NOT HAPPEN ALL THE TIME. THE STEERING PUMP WAS REPLACED SEVERAL TEARS AGO BUT THE PROBLEM CONTINUES SPORADICALLY AFTER THE REPLACEMENT IT IS NOW HAPPENING MORE FREQUENTLY THIS IS A ACCIDENT WAITING TO HAPPEN I JUST WISH I WOULD HAVE REPORTED THIS SOONER

NHTSA ID

10763810

Incident

Sep 15, 2015

Mileage

25,000 mi

DEATH WOBBLE UNABLE TO STEER CONTROL AUTO AT 30MPH AND ABOVE UNABLE TO REPAIR YET W/OVER $1000. SPENT ON ISSUE FRONT END TOO SENSITIVE UNABLE TO DRIVE. *TR

NHTSA ID

10703764

Incident

Aug 1, 2014

Mileage

128,000 mi

AS I WAS DRIVING DOWN THE HIGHWAY ALL OF A SUDDEN WITHOUT ANY WARNING THE FRONT END OF MY JEEP GRAND CHEROKEE STARTED SHAKING VERY VIOLENTLY. I TOOK MY FOOT OFF THE GAS PEDAL AND TRIED TO SLOWLY APPLY THE BRAKES AND GET THE JEEP OFF THE EDGE OF THE ROAD. IT WAS REALLY HARD TO CONTROL THE CAR BUT I DID MANAGE TO GET IT OFF THE ROAD. I DROVE BACK HOME ON THE EDGE OF THE ROAD GOING ABOUT 30 MPH WITH MY FLASHERS ON. I TOOK MY JEEP TO MY MECHANIC WHO REPLACED THE STABILIZER BAR BUT IT WASN'T LONG BEFORE IT HAPPENED AGAIN. I HAVE HAD SEVERAL PARTS REPLACED ON MY FRONT END BUT IT STILL CONTINUES TO HAPPEN. I AM REALLY SCARED TO DRIVE ON A HIGHWAY GOING 55 MPH ANYMORE AND DON'T DO IT UNLESS I REALLY HAVE TO. *TR

NHTSA ID

10694887

Incident

Oct 20, 2014

Mileage

94,139 mi

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PASSENGER AND DRIVER SIDE TIE ROD CONNECTING BARS WERE RUSTED TO THE POINT OF CORROSION AND COULD POSSIBLY FRACTURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE CONNECTING BARS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,551. UPDATED 02/18/15*LJ UPDATED 4/4/2016*JS UPDATED 08/28/2017*CT

NHTSA ID

10641076

Incident

Oct 1, 2014

Mileage

83,551 mi

THE STEERING STARTED TO MAKE A GRINDING NOISE AND BECAME DIFFICULT TO DRIVE. TOOK RIGHT AWAY TO DEALER AND WAS TOLD A PART IN THE STEERING CAME APART AND MESSED UP THE STEERING AND POWER PUMP. WAS NOT SAFE TO DRIVE. STILL IN GARAGE AND WILL COST 1340$ TO FIX. THIS IS DANGEROUS AND I AM GLAD I WAS ONLY DOING 35 AT THE TIME. HOW MANY OTHERS HAS THIS HAPPENED TO. WHAT IF I WAS GOING FASTER OR EVEN ON THE INTERSTATE? WOULD NOT HAVE BEEN ABLE TO CONTROL THE JEEP. THIS NEEDS TO BE INVESTIGATED. *TR

NHTSA ID

10596335

Incident

Jun 5, 2014

Mileage

93,000 mi

DRIVING HIGHWAY SPEEDS, 65 MPH, HIT A SMALL BUMP ON THE ROAD AND THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY. I PURCHASED THE VEHICLE NEW IN EARLY 2002 AND THIS WAS THE FIRST INCIDENT. SINCE THEN THIS HAS HAPPENED SEVERAL MORE TIME. SUSPECT A WORN STEERING DAMPER.

NHTSA ID

10532542

Incident

Jun 26, 2013

Mileage

130,000 mi

'SCRAPING' NOISE IN FRONT END WHEN TURNING. UNABLE TO FIND CAUSE, SOUTHVIEW CHEVROLET SAID IT WAS 'NORMAL' IN ALL JEEPS. AFTER SEARCHING THE WEB, I FOUND A DISCUSSION PAGE FOR JEEPS. AFTER MUCH RESEARCH, I WAS TOLD THE FLUID IN THE FRONT AXLE WAS NOT FULL. I WENT TO ANOTHER JEEP DEALERS, EXPLAINED THE PROBLEM AND SHOWED THEM THE REPORT. IT WAS RESOLVED AND THERE WERE NO FUTHER ISSUES WITH THE AXLE. SOUTHVIEW CHEV. IS NOW DEFUNCT AFTER THE OWNER CHEATED CLIENTS OUT OF MILLIONS OF DOLLARS. SEVERAL MORE ISSUES WITH MY 2002 JEEP GRAND CHEROKEE OVERLAND ARE TO FOLLOW... *TR

NHTSA ID

10466933

Incident

Aug 16, 2002

Mileage

3,401 mi

THE HEATER FAILED IN MY 2002 JEEP GRAND CHEROKEE. THIS IS APPARENTLY A VERY COMMON PROBLEM IN THIS MODEL. PREVIOUSLY THE SEAT HEATERS OVERHEATED AND THE POWER STEERING HOSE FAILED. *TR

NHTSA ID

10324397

Incident

Mar 29, 2010

Mileage

102,600 mi

PRESSURE STEERING HOSE FITTING. *TR

NHTSA ID

10319574

Incident

Jun 10, 2009

Mileage

110,000 mi

KEY WON'T TURN IN IGNITION, STEERING WHEEL LOCKED, CAR WON'T SHIFT OUT OF PARK. THIS IS THE FIRST TIME I'VE HAD THIS ISSUE. CAR HAD TO BE TOWED TO AUTO REPAIR SHOP. *TR

NHTSA ID

10297808

Incident

Jan 1, 2010

Mileage

98,400 mi

LOUD GROANING FORM POWER STEERING UNDER HOOD. FOUND LEAK IN POWER STEERING HIGH PRESSURE HOSE FITTING. REPLACED HOSE AND FIXED PROBLEM. CAR DID NOT HAVE VERY MANY MILES. HOSE WAS DEFECTIVE. *TR

NHTSA ID

10239513

Incident

Jun 9, 2006

Mileage

66,000 mi

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 06V199000 (ENGINE AND ENGINE COOLING: COOLING SYSTEM:FAN) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIR. SHE WAS INFORMED THAT HER VIN WAS NOT INCLUDED IN THE RECALL AND PAID $315 FOR THE REPAIR. THE FAILURE MILEAGE WAS 100,677. UPDATED 09/15/08 *BF THE GEARBOX HAD SEIZED. UPDATED 09/18/08. *JB

NHTSA ID

10235647

Incident

Jul 2, 2008

Mileage

100,677 mi

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE DRIVING BETWEEN 2-30 MPH, THE STEERING WHEEL MADE A GRINDING NOISE WHEN IT WAS TURNED. THERE WAS A LOSS OF POWER STEERING FLUID AND MANEUVERABILITY. WHEN FLUID WAS ADDED TO THE VEHICLE, THE POWER STEERING AND GRINDING NOISE RETURNED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE POWER STEERING HIGH PRESSURE HOSE FAILED. THE HIGH PRESSURE HOSE WAS REPLACED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 55,000 AND CURRENT MILEAGE WAS 68,000.

NHTSA ID

10219270

Incident

Feb 1, 2007

Mileage

55,000 mi

POWER STEERING PUMP HAS FAILED FOR THE 4TH TIME IN LAST YEAR. HAVE NOW LEARNED THIS IS A KNOWN PROBLEM BY CHRYSLER AND IS DUE TO POOR DESIGN THAT HAS THE POWER STEERING PUMP DRIVING AN AUXILIARY COOLING FAN. RESULTS IN LOSS OF POWER STEERING AND EXTREMELY REDUCED DRIVABLE. *TR

NHTSA ID

10218765

Incident

Feb 20, 2008

WHEN STEERING WHEEL IS TURNED IN EITHER DIRECTION IT MAKES A LOUD GROANING NOISE. *TR

NHTSA ID

10217050

Incident

Jan 1, 2008

Mileage

65,000 mi

CONTINUED AND UNREPAIRABLE LOUD GROANING NOISE FROM UNDER CARRIAGE WHEN MAKING SLOW SPEED TURNS IN EITHER DIRECTION. STEERING HOSES HAVE BEEN REPLACED, TRANSFER CASE SERVICED. NOISE IS LOUD ENOUGH FOR DRIVER TO BELIEVE STEERING OR SUSPENSION MAY FAIL AT ANY MOMENT. *TR

NHTSA ID

10200136

Incident

Jul 10, 2007

Mileage

45,000 mi

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE VEHICLE'S POWER STEERING FAILED WITHOUT WARNING. THE CONTACT, WHO IS A MECHANIC, INSPECTED HIS VEHICLE. HE STATED THAT THE TOP CONNECTOR OF THE POWER STEERING HOSE HAD FAILED AND ALL THE FLUID LEAKED OUT. THE CURRENT AND FAILURE MILEAGES WERE 60,000.

NHTSA ID

10196004

Incident

May 1, 2007

Mileage

60,000 mi

POWER STEERING HOSE DEVELOPED A LEAK DUE TO POOR DESIGN WHICH CAUSED LOSS OF ASSIST ,VEHICLE WAS TAKEN TO DEALERSHIP FOR REPAIRS WHERE THE POWER STEERING PUMP AND PRESSURE HOSE WERE REPLACED. DEALER WOULD NOT COVER ANY OF THE COST. *JB

NHTSA ID

10184267

Incident

Mar 5, 2007

Mileage

63,519 mi

2002 JEEP GRAND CHEROKEE. STEERING WHEEL BEGAN MAKING STRANGE SOUNDS. STEERING GEAR AND ASSOCIATED PARTS WERE REPLACED. SHORTLY AFTER, STRANGE SOUNDS RETURNED, THE STEERING BEGAN TO BECOME COMPLETELY UNASSISTED AT LOW SPEEDS FOR A BRIEF SECOND. THE PROBLEM CAUSES QUITE A SCARE AND CAUSES TEMPORARY LOSS OF CONTROL. THIS IS ASSOCIATED WITH LOW SPEED IDLE. DAMAGE IS IMMINENT WITHOUT REPAIR. THIS PROBLEM IS WELL DOCUMENTED AMONG JEEP CHAT ROOMS. SECOND WELL DOCUMENTED PROBLEM AMONG JEEP OWNERS. FAULTY POWER WINDOW UNITS THAT FAIL WITHOUT WARNING AND CAUSE WINDOW TO BE STUCK UP OR DOWN. THIS CAUSES DRIVER TO BE FORCED TO DRIVE WITH OPEN NON RESPONDING WINDOWS IN A VARIETY OF WEATHER CONDITIONS, OBVIOUS SAFETY AND HEALTH HAZARD. THIRD CHRONIC HAZARD WELL KNOWN TO JEEP OWNERS AS WELL AS JEEP. THE BLEND DOORS ON A/C CONSISTENTLY FAIL RIGHT AFTER WARRANTY PERIOD. THIS CAUSES A FAILURE OF THE DEFROSTER AND OBVIOUS DANGER, AS WELL AS DRIVERS ARE FORCED TO DRIVE WITH CONSTANT UNHEATED AIRFLOW UNTIL COSTLY REPAIR. JEEP IS WELL AWARE OF THESE PROBLEMS BUT REFUSES TO ACKNOWLEDGE A CONSISTENT PROBLEM AND OFFER CORRECTION FOR ALL AFFECTED VEHICLES. *NM

NHTSA ID

10171261

Incident

Aug 20, 2006

Mileage

52,000 mi

AFTER READING ALMOST ALL COMPLAINTS WITH OTHER 2002 JEEP GRAND CHEROKEES, I HAVE TO PUT IN MY TWO CENTS WORTH. I CAN RELATE TO ALMOST EVERY COMPLAINT THAT THERE IS. I JUST HAD BOTH MY FRONT LEFT AND RIGHT WINDOW REGULATORS REPLACED A MONTH AND A HALF APART, ONE JUST TODAY AT $327.00 WITH MY EMPLOYEE DISCOUNT. (I WORK FOR A CAR DEALERSHIP) LAST MONTH, I HAVE HAD ALMOST $500.00 WORTH OF REPAIRS FOR MY POWER STEERING PUMP PROBLEMS. I HAVE HAD MY BRAKE ROTORS TURNED AND RESURFACED AND AM IN NEED OF DOING IT AGAIN. THEN ON THE OTHER HAND, I HAVE EXPERIENCED PROBLEMS WITH MY DUAL CONTROL PANEL NOT WORKING CORRECTLY WHICH I HAVE NOT HAVE REPAIRED YET BECAUSE I DON'T HAVE THE MONEY FOR THAT ONE AND DIDN'T KNOW AT THE TIME THAT IT WAS A PROBLEM. THEN WHEN MY JEEP WAS UNDER WARRANTY I HAVE HAD THE AIR CONDITIONER COMPRESSOR REPLACED, NEW BATTERY(FOR HARD OR NO STARTING), AMONGST OTHER REPAIRS THAT I CAN'T THINK OF AT THE MOMENT. I HAVE ALSO BEEN EXPERIENCING HARD STARTS WITH MY TRUCK AND ALSO THE TRANSMISSION NOT ENGAGING OR JUMPING (ACCELERATING) WHILE SWITCHING GEARS THAT THE JEEP DEALER HAS NOT BEEN ABLE TO RECOGNIZE AS A PROBLEM. I FEEL THAT THOSE NEW CHRYSLER COMMERCIALS ARE NOT UP TO PAR AS AMERICAN AND GERMAN ENGINEERING. THOSE GERMANS KNOW HOW TO BUILD VEHICLES IN THE FIRST PLACE AND HELP REPAIR THEM AS THE PROBLEM SEEM NECESSARY. *NM

NHTSA ID

10165894

Incident

Aug 17, 2006

DT*: THE CONTACT STATED WHILE DRIVING AT NO PARTICULAR SPEED, THE STEERING COLUMN MADE A POPPING NOISE. THIS OCCURRED WHILE TURNING THE STEERING WHEEL TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR INSPECTION. THE DEALER REPLACED THE BRAKES; HOWEVER, THAT MADE NO IMPACT ON THE POPPING NOISE.

NHTSA ID

10154405

Incident

Apr 3, 2006

Mileage

43,000 mi