ElectricalOther / unspecified
Filed Oct 20, 2015
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE TRACTION CONTROL LIGHT ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
- NHTSA ID
- 10783641
- Incident
- Nov 1, 2014
- Mileage
- 118,000 mi
Driver assistanceElectricalOther / unspecified
Filed Oct 14, 2015
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE DECELERATED, THE RPMS REVVED, AND THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SPEED SENSOR AND THE TIRE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000. THE VIN WAS NOT AVAILABLE.
- NHTSA ID
- 10781968
- Incident
- Jan 13, 2015
- Mileage
- 96,000 mi
Body & structureOther / unspecified
Filed Mar 26, 2015
BOTH OF THE BACKSEAT PASSENGER INTERIOR DOOR HANDLES ARE COMPLETELY BROKEN OFF. THE DRIVER INTERIOR DOOR HANDLE IS BROKEN OFF. THIS IS A SAFETY HAZARD BECAUSE GOD FORBID AN ACCIDENT OCCURS THERE'S NO WAY TO OPEN THE DOOR FROM THE INSIDE. THE ONLY WAY TO OPEN THE DOORS IS TO PHYSICALLY ROLL DOWN THE WINDOW AND OPEN THE DOOR FROM THE OUTSIDE. *TR
- NHTSA ID
- 10701896
- Incident
- Mar 26, 2015
- Mileage
- 112,000 mi
Body & structureOther / unspecified
Filed Jan 30, 2015
THE TWO BACK INSIDE DOOR HANDLES ARE CRACKED AND BROKEN. THE REAR PASSENGER SIDE DOOR CANNOT BE OPENED FROM THE INSIDE. THE PASSENGER SIDE DOOR HANDLE IS ALSO CRACKED AND ITS A MATTER OF TIME BEFORE ALL DOORS CANNOT BE OPENED FROM THE INSIDE. *TR
- NHTSA ID
- 10679995
- Incident
- Dec 1, 2014
- Mileage
- 120,000 mi
Other / unspecifiedTires & wheels
Filed Nov 3, 2014
WHILE DRIVING ON INTERSTATE 81, OUR LOW TIRE PRESSURE LIGHT CAME ON. ABOUT 10 SECONDS LATER OUR REAR PASSENGER TIRE EXPLODED CAUSING OUR VEHICLE TO JERK TO THE RIGHT AND WEAVE BACK AND FORTH. WE WERE ABLE TO PULL OFF OF THE ROAD AND WHEN INSPECTING THE TIRE, BLACK SMOKE WAS ROLLING FROM THE TIRE AND THE TIRE WAS IN SHREDS. THE WALL OF THE TIRE COMPLETELY EXPLODED. THE TIRES WERE PUCHASED ABOUT 1 YEAR AGO. THEY ARE HANKOOK DYNAPRO A7-M P245/65R17 TIRES. THEY ARE NOT ON THE RECALL LIST, BUT SHOULD BE. WE ARE NOW SCARED TO DRIVE THE CAR FOR FEAR ONE OF THE THREE OTHER HANKOOK TIRES WILL EXPLODE. WE ARE THANKFUL THAT WE WERE NOT INVOLVED IN A SERIOUS ACCIDENT AS OUR GRANDSON WAS IN HIS CARSEAT IN THE BACKSEAT OF THE PASSENGER SIDE. *TR
- NHTSA ID
- 10652114
- Incident
- Nov 2, 2014
- Mileage
- 134,565 mi
Other / unspecifiedTires & wheels
Filed Jun 20, 2014
CORRODED OR SNAPPED TPMS VALVE CAP ON ALL 4 TIRES. *TR
- NHTSA ID
- 10604677
- Incident
- Jun 19, 2014
Driver assistanceElectricalOther / unspecified
Filed May 20, 2014
AFTER DEALER PERFORMED RECALL 13V175000, TRACTION CONTROL IS INOPERATIVE BUT NO LIGHTS ARE ILLUMINATED TO INDICATE THE FAILURE OF THE TRACTION CONTROL SYSTEM. ALSO, SHIFTING THE TRANSFER CASE IS INOPERATIVE. NO WARNING LIGHTS OR INFORMATIONAL MESSAGES ARE DISPLAYED TO INDICATE THE LOSS OF FUNCTIONALITY. DEALER HAS CLEARED CODES AND REPLACED PARTS MULTIPLE TIMES, BUT THE PROBLEM REMAINS. SAFETY ISSUES ARE: 1. DRIVING IN REMOTE AREAS IN LOW RANGE, AND BEING UNABLE TO SHIFT INTO HIGH RANGE PREVENTS DRIVING ON PAVED ROADS... WHICH COULD LEAVE A DRIVER STRANDED. 2. FAILURE OF TRACTION CONTROL SYSTEM COULD RESULT IN LOSS OF CONTROL, ESPECIALLY IN WINTER. *TR
- NHTSA ID
- 10592641
- Incident
- Oct 22, 2013
- Mileage
- 129,524 mi
Other / unspecified
Filed Mar 8, 2014
RECALL WAS SUPPOSEDLY TAKEN CARE OF ON 2/28/2014. BUT ON 3/05/2014 AROUND 530PM ON THE PARKWAY GOING HOME FROM WORK MY JEEP STARTED TO HESITANT AND THEN AN EXIT AWAY MY SLIPPERY INDICATION LIGHT CAME ON AND IT MADE ME NERVOUS SO WHEN I GOT HOME I CALLED THE JEEP CHRYSLER DEALERSHIP AND THEY TOLD ME THE SERVICE DEPARTMENT WAS CLOSED SO I CALLED THE NEXT DAY AND LET THEM KNOW WHAT HAPPEN AND THE RECEPTIONIST SAID SOMEONE WOULD CALL ME BACK. THAT WAS ABOUT 8 AM THEN I CALLED MY JOB TO LET THEM KNOW I'D BE LATE. IT WAS GOING ON ALMOST 10AM NO ONE CALLED SO I CALLED THEM AGAIN AND THEY TOLD ME SOMEONE WILL CALL SO I WENT TO THE DEALERSHIP AND WAITED FOR ABOUT 20 MINUTES AND THEN WAS TOLD THEY COULDN'T LOOK AT MY CAR UNTIL MONDAY OR TUESDAY. I'M VERY UPSET BECAUSE I USE MY CAR TO GET BACK AND FORTH TO WORK AND I'M GOING TO MISS NOW 3 DAYS BECAUSE OF IT AND THEY WOULDNT EVEN GIVE ME A RENTAL SO I WOULDN'T MISS WORK. THE ABS LIGHT CAME ON AND WON'T GO OFF AS WELL AS THE SLIPPERY INDICATION LIGHT. HOW AM I GOING TO GET BACK AND FORTH TO WORK NEXT WEEK? HELP! *TR
- NHTSA ID
- 10567952
- Incident
- Feb 28, 2014
- Mileage
- 64,000 mi
Other / unspecified
Filed Aug 31, 2013
BOTH THE FRONT & REAR CHEAP PLASTIC INTERIOR DOOR HANDLES HAVE FALLEN OUT AND BROKEN INTO PIECES... THANKS JEEP! *JS
- NHTSA ID
- 10538218
- Incident
- Jun 1, 2009
- Mileage
- 40,000 mi
Body & structureOther / unspecified
Filed Oct 21, 2012
THE AREA RIGHT ABOVE ALL 4 DOOR HANDLES ARE CRACKED AND READY TO COME OFF THE DOOR. WHICH WOULD LEAVE ME WITH NO WAY TO EXIT MY CAR. *TR
- NHTSA ID
- 10481327
- Incident
- Sep 5, 2011
- Mileage
- 90,000 mi
Body & structureOther / unspecified
Filed Dec 17, 2011
2005 JEEP GRAND CHEROKEE DOOR PANEL PLASTIC HAS BECOME DAMAGED AROUND THE DOOR HANDLES CAUSING THE HANDLES TO BECOME INOPERABLE. BOTH REAR DOOR HANDLES HAVE BROKEN AND BECOME UNUSABLE REQUIRING THE PERSON IN THE FRONT TO EXIT THE CAR AND OPEN REAR DOORS. BOTH PANELS IN THE FRONT ARE CRACKED AND WILL MOST LIKELY FAIL IN A SHORT PERIOD OF TIME RENDERING THE CAR USELESS. *TR
- NHTSA ID
- 10440248
- Incident
- Jul 15, 2010
Driver assistanceOther / unspecified
Filed Sep 5, 2010
AFTER ONLY 31,000 MILES THE RIGHT FRONT ABS AND TRACTION CONTROL SYSTEM ON A 2005 JEEP GRAND CHEROKEE FAILED TO WORK, CAUSING ERRATIC STOPPING, MOVING AND BRAKING. THE CAR STOPPED IN THE MIDDLE OF TRAFFIC AND HAD TO BE ACCELERATED RAPIDLY TO AVOID A CRASH. *TR
- NHTSA ID
- 10353951
- Incident
- Sep 1, 2010
- Mileage
- 31,000 mi
Other / unspecified
Filed Jan 27, 2010
BLENDER DOOR ON HEAT/AIR BROKEN AFTER ONLY 50,000... *CN
- NHTSA ID
- 10302627
- Incident
- Jan 7, 2010
- Mileage
- 50,000 mi
EngineOther / unspecified
Filed Nov 25, 2008
1. MY 2005 JEEP GRAND CHEROKEE UNEXPECTEDLY CAN STALL, TYPICALLY WHEN THE VEHICLE IS MOVING AT LESS THAN 15-20 MPH. UNFORTUNATELY, NO WARNINGS ARE GIVEN BY THE VEHICLE AS THE ENGINE SIMPLY STALLS AND DIES. NO COMPUTER ERROR CODES ARE DISPLAYED OR REGISTERED. THE STALLING OCCURS BOTH IN FORWARD AND REVERSE. OFTEN THE STALLING OCCURS WHEN THE ENGINE SEEMS TO EITHER DOWN SHIFT OR UP SHIFT IN LOWER GEARS. THE STALLING IS A SAFETY ISSUE AS THE UNEXPECTED AND UNPREDICTABLE STALLING OFTEN OCCURS AT STOP LIGHTS/INTERSECTIONS OR PARKING LOTS. THE PROBLEM APPEARS TO ME TO BE A COUPLING BETWEEN THE COMPUTER CONTROLLER/SOFTWARE, THE RPM SENSOR, AND THE TRANSMISSION GEAR BOX. 2. THE FAILURE IS INTERMITTENT AND UNPREDICTABLE. WHEN THE COMPUTER FAILS TO "CATCH" THE RPMS FALL RAPIDLY AND THE ENGINE STALLS AND DIES. CONSEQUENCE IS THAT THE VEHICLE CAN STOP SUDDENLY IN THE MIDDLE OF AN INTERSECTION OR PARKING LOT. THE FAILURES HAVE OCCURRED MULTIPLE TIMES. 3. DESPITE SEVERAL COMPUTER FLASHES AND MAINTENANCE ON THE "SOLENOID-LINEAR IACV," JEEP HAS FAILED TO RESOLVE THE PROBLEM. CHRYSLER-JEEP GIVES THE RUN-AROUND. THE DEALER SAYS THAT THEY CAN HELP ANYMORE; THE REGIONAL MANAGER DOESN'T RECOGNIZE IT AS A SAFETY ISSUE; CORPORATE CHRYSLER-JEEP DOESN'T SEE IT AS AN ISSUE. *TR
- NHTSA ID
- 10249784
- Incident
- Nov 23, 2008
- Mileage
- 49,000 mi
ElectricalOther / unspecified
Filed Dec 8, 2006
DT*: THE CONTACT STATED AFTER TOWING THE VEHICLE AND DRIVING IT 20 MILES AT 50 MPH, THERE WAS A INTENSE SMELL OF BURNING RUBBER SURROUNDING THE OUTSIDE OF THE VEHICLE. THE SMELL WAS COMING FROM THE CENTER FRONT OF THE VEHICLE NEAR THE FIREWALL. THE VEHICLE WAS TAKEN TO A SERVICE DEALER ON 3 SEPARATE OCCASIONS FOR THE SAME ISSUE, BUT THE DEALER WAS UNABLE TO DETERMINE THE PROBLEM. THE MANUFACTURER WAS ALSO NOTIFIED, WHO THE CONTACT STATED WAS VERY RUDE.*AK THE CONSUMER STATED THE OWNERS MANUAL WAS INCORRECT ON HOW TO TOW A VEHICLE. UPDATED 01/10/07. *JB
- NHTSA ID
- 10175612
- Incident
- Aug 15, 2006
- Mileage
- 14,100 mi
Other / unspecified
Filed Feb 13, 2006
MY 2005 JEEP GRAND CHEROKEE NEEDED A FLAT CHANGED. THE JACK IN THE CAR WAS NOT ABLE TO JACK THE CAR HIGH ENOUGH TO GET THE FLAT WHEEL DISMOUNTED EASILY NOR COULD THE NEW WHEEL BE MOUNTED FROM THE TRUNK. THE DEALER SENT A SHOP MECHANIC WHO ALSO COULD NOT GET THE JACK HIGH ENOUGH. I HAD TO CALL AAA. I ALSO KNOW OF 3 MORE JEEPS (2-2005 AND 1-2006) WITH THE SAME POTENTIAL PROBLEM. ODDLY, ONE OF THEM, WHICH IS OWNED BY A LADY FRIEND, HAD THE ODDEST PROBLEM. MY BROTHER-IN-LAW WAS DRIVING IT ONE DAY. TURNS OUT THERE WAS A WHEEL SHIMMY GOING ON. HE STOPPED THE VEHICLE ON THE SIDE OF THE HIGHWAY. WHEN HE CALLED ME HE INDICATED 3 LUG BOLTS WERE MISSING WHICH WE BOTH THOUGHT STRANGE. HE SUBSEQUENTLY COAXED THE CAR VERY SLOWLY HOME. THE DEALER CHARGED THE LADY FOR THE REPAIR AND REMOUNTING OF A NEW TIRE. I SUSPECT THAT SHE HAD A FLAT, GOT SOME HELP AND BECAUSE THE NEW WHEEL WAS NOT MOUNTED IN A TRUE FASHION BECAUSE THE CAR COULD NOT BE RAISED HIGH ENOUGH, SHE JUST HAD TO MAKE DO. THAT WAS DANGEROUS FOR THE LADY. AS IT TURNS OUT, MY WIFE ALSO HAS ONE OF THE JEEPS I MENTIONED, AND I HAVE INSTRUCTED HER TO JUST CALL AAA WHEN AND IF SHE GETS A FLAT, SO THE TIRE CAN BE DISMOUNTED AND REMOUNTED WITH THE NEW ONE SAFELY. ALL OUR CARS HAVE 17" WHEELS. THE JACK NEEDS TO GO UP AT LEAST 2-3 INCHES MORE TO ALL FOR PROPER MOUNTING OR ELSE THE WOBBLE WILL RESULT AND HENCE , ULTIMATELY THE BOLTS WILL BREAK OFF GIVEN THE STRESS. I MENTIONED IT TO MY DEALER ONCE I HAD AAA REPAIR MY CAR AND ASKED THE DEALER TO REPAIR AND GET THE PROBLEM FIXED WITH THE MANUFACTURER. I ALSO THINK THE LADY I MENTIONED WHO PAID FOR HER REPAIRS BECAUSE OF JEEP'S EQUIPMENT DESIGN DEFECT SHOULD BE REIMBURSED FOR HER MISERY. *JB
- NHTSA ID
- 10150073
- Incident
- Nov 4, 2005
- Mileage
- 6,000 mi
Other / unspecifiedTransmission
Filed Nov 16, 2005
IN REFERENCE TO 05V396000: EVERYTHING STATED IN THE RECALL APPLIES TO MY VEHICLE ALSO EVEN THOUGH I HAVE A HEMI AND ITS ASSOCIATED TRANSMISSION. CHRYSLER CUSTOMER SERVICE HAS NEGLECTED TO ASSIST ME IN ASSESSING THE IMPLICATIONS OF FOUR MONTHS OF SHUDDER EFFECT ON THE TRANSMISSION, ENGINE AND FRAME OF THE VEHICLE. CUSTOMER SERVICE CONTINUALLY HANGS UP ON ME WHILE I AM EXPLAINING THE SITUATION. AFTER FOUR MONTHS OF DEALING WITH THE SHUDDER I FINALLY WAS ABLE TO CONVINCE THE DEALERS SERVICE DEPARTMENT THAT I HAD A SERIOUS PROBLEM WHILE DRIVING. THEY REPLACED THE TORQUE CONVERTER. I HAVE A FULLY LOADED 2005 JEEP GRAND CHEROKEE LIMITED. *JB
- NHTSA ID
- 10142896
- Incident
- Mar 1, 2005
- Mileage
- 2,000 mi
Other / unspecifiedSuspension
Filed Aug 12, 2005
DT: WHILE DRIVING DOWN THE STREET AT 15 MPH AND THE FRONT RIGHT TIRE CAME OFF, INCLUDING THE WHEEL AND PART OF THE AXLE. THERE WAS NO WARNING BEFORE THE ACCIDENT. THE TIRE HIT A CAR THAT WAS EMPTY. THE POLICE DID NOT FILE A REPORT. THE OWNER WENT TO THE DEALERSHIP, AND TOLD THEM ABOUT THE PROBLEM. THE DEALER HAD THE VEHICLE TOWED, AND CHRYSLER WAS CONTACTED. THE CHRYSLER REPRESENTATIVE DID AN INSPECTION. CHRYSLER SENT A LETTER NOTIFYING THE OWNER THAT THERE WAS NOTHING THEY COULD DO. DEALERSHIP WILL NOT EVEN GIVE THE OWNER A LOANER VEHICLE. THE PROBLEM WAS NOT REPORTED TO THE INSURANCE COMPANY. OWNER DID NOT FEEL THAT INSURANCE COMPANY SHOULD BE CONTACTED SINCE IT WILL CAUSE HIS INSURANCE TO GO UP. DEALER STATED THAT THERE WAS NOTHING THEY COULD DO, AND THEY HAD NO IDEA WHAT COULD HAVE HAPPENED. THERE WERE NO INJURIES.*AK *JB
- NHTSA ID
- 10129363
- Incident
- Jul 1, 2005
Other / unspecified
Filed Jun 3, 2005
BRAND NEW 2005 JEEP GRAND CHEROKEE LIMITED WAS FOUND TO HAVE 4 DEFECTIVE WHEELS, ALL OUT-OF-ROUND. BOTH THE DEALER AND JEEP/CHRYSLER REFUSE TO REPLACE THE WHEELS
- NHTSA ID
- 10124145
- Incident
- Jun 3, 2005
Other / unspecified
Filed May 26, 2005
SINCE I PURCHASED THE CAR IN JANUARY I HAVE HAD ABOUT A DOZEN INCIDENTS WHERE UPON FULLY DEPRESSING THE BRAKE THE GAS PEDAL WAS ALSO PRESSED ACCELERATING THE CAR. THE MOST FRIEGHTENING TIME WAS ON THE 12TH. WHERE THE CAR SHOT OUT INTO TRAFFIC AND I HAD TO SWERVE TO AVOID AN ACCIDENT. IT IS MORE LIKELY TO HAPPEN WHEN WEARING MORE BULKY SHOES. IT IS OBVIOUS THAT THE BRAKE AND GAS PEDAL ARE IMPROPERLY LOCATED WITH RESPECT TO EACH OTHER. I HAVE DRIVEN MANY CARS OVER MY LIFETIME AND THIS IS THE ONLY CAR THAT HAS PRESENTED THIS PROBLEM. I INTEND TO BRING THIS PROBLEM TO THE ATTENTION OF THE DEALER AS WELL AS CHRYSLER. I HAVE RESEARCHED SEVERAL OTHER SIMILAR COMPLAINTS.
- NHTSA ID
- 10122251
- Incident
- May 19, 2005
- Mileage
- 6,100 mi
BrakesOther / unspecified
Filed Jan 29, 2005
OUR 2005 JEEP GRAND CHEROKEE 5.7L LIMITED HAS NOW ON TWO OCCASIONS WHEN STOPPED AND IN GEAR WITH BRAKE ON , RAPIDLY ACCELERATED. ONCE IN REVERSE, AND ONCE IN FORWARD. THE FIRST TIME WAS ON JAN 14TH WHEN I WAS BEHIND THE WHEEL WAITING FOR MY WIFE TO GET IN AFTER JUST BACKING OUT OF THE GARAGE AND RESTING MY FOOT ON THE BRAKE PEDAL. FORTUNATELY, JUST BEFORE SHE STEPPED INTO THE OPEN DOOR THE CAR ACCELERATED RAPIDLY BACKWARD AT FULL THROTTLE UNTIL I COULD HIT THE BREAKS HARD. THE CAR WENT APPROXIMATELY 40 FEET. AGAIN YESTERDAY AS MY WIFE STOPPED AT THE SIDE OF THE ROAD TO GET OUR MAIL, SHE REALIZED SHE NEEDED TO BACKUP AND GET CLOSER TO THE MAIL BOX. AS SHE PULLED FORWARD-A DISTANCE OF 10 FEED, SHE CAME TO A GRADUAL STOP JUST BEFORE THE MAIL BOX. THE CAR THEN LEAPED FORWARD AT HIGH ACCELERATION SMASHING OFF TWO MAILBOXES MOUNDED ON A 4*4 POST SPLITTING IT IN HALF, THEN WENT APPROXIMATELY 15 FEET BEFORE CRASHING THROUGH A SNOW BANK AND HITTING A LARGE WOODED HEDGE. DAMAGE WAS LIMITED TO LARGE SCRATCH IN THE HOOD, SMALL DENTS ABOVE HEAD LIGHT, DENT ON FRONT QUARTER PANEL , AND SMALL DENT ON RIGHT DOOR. WE HAVE FILED A POLICE REPORT, CONTACTED OUR INSURANCE AGENT, AND CONTACTED CHRYSLER WHO PROMISED TO DO AN INVESTIGATION NEXT WEEK. MY ASSESSMENT IS THE BREAK PEDAL, AND THE GAS PEDAL IS 2.5 INCHES APART, AND WHEN YOU SLOWLY APPLY THE BREAK IT WILL SQUASH TO THE POINT THAT IT IS AT OR BELOW THE GAS PEDAL LEVEL. IF WEARING HEAVY SHOES OR BOOTS THIS CAUSES THE SIDE OF THE SHOE TO HIT THE GAS PEDAL THEREFORE THE RAPID ACCELERATION OF THE VERY RESPONSIVE 5.7 HEMI ENGINE. WE WOULD LIKE VERY MUCH TO NOTIFY ALL WHO ARE DRIVING THIS VEHICLE TO BE VERY CAREFUL...AS THIS SITUATION COULD HAVE BEEN FATAL IN BOTH SITUATIONS.*AK
- NHTSA ID
- 10108218
- Incident
- Jan 28, 2005
- Mileage
- 3,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.