Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2005 Jeep Grand Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 29 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 29, in the owner's own words
1. Fuel tank started leaking on the top. 2. Middle backseat belt was stuck. It would not pull out. No matter what we tried it just got tighter and tighter, had to cut it. 3. Can't use seat warmer on passenger side because it will burn the person sitting there because the seat tore.
TL* THE CONSUMER OWNS A 2005 JEEP GRAND CHEROKEE. THE COBSUMER STATED THAT WHILE PULLING INTO THE DRIVEWAY, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO THE GARAGE. AS A RESULT, THE CONSUMER'S VEHICLE DESTROYED ANOTHER VEHICLE THAT WAS PARKED IN THE GARAGE. THE DRIVER SUSTAINED INJURIES TO THE CHEST AND ARMS. THE SEAT BELT FAILED TO RESTRAIN THE DRIVER AND THE FRONT DRIVER'S AND PASSENGER AIR BAGS FAILED TO DEPLOY. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 54,000. THE VIN WAS UNKNOWN. *AS
MIDDLE BACKSEAT SEATBELT IS STUCK UNFASTENED, UNABLE TO FASTEN SEATBELT, UNABLE TO PLACE SMALL CHILDREN OR BABIES IN THE MIDDLE SEAT. MIDDLE SEATBELT IS NOT A LAP BELT, IT GOES ACROSS THE CHEST. SAFEST SEAT IS NOW THE MOST UNSAFE POSITION IN THE CAR. WHEN TRYING TO START THE IGNITION, THE KEY HAS TO BE TURNED SEVERAL TIMES AND CAN TAKE UP TO FIVE MINUTES UNTIL THE CAR IGNITION WILL TURN ON TO START CAR.
THE CENTER BACK SEAT SEATBELT WILL NOT COME LOOSE. IT IS TIGHTENED AND WILL NOT RETRACT. I HAVE TO PUT MY SIX YEAR OLD ON THE LEFT PASSENGER SIDE BECAUSE I CANNOT SEAT HER IN THE MIDDLE. IT'S CONCERNING IN THE EVENT OF AN ACCIDENT, MY CHILD IS SUSCEPTIBLE TO MORE INJURIES SINCE I CANNOT PROPERLY SEAT HER IN THE MIDDLE SEAT IN THE BACK. ALSO, WHEN IT RAINS, THE CAR LEAKS INTO THE INSIDE. THIS HAS BEEN GOING ON FOR QUITE SOMETIME. I DON'T UNDERSTAND IT. I SPOKE WITH MY COUSIN WHO ALSO OWNS A BRAND NEW JEEP AND EVEN HERS DOES THIS AS WELL.
THE PASSENGER SEAT BELT WILL NOT HOOK. NEEDED TO PUSH THE RELEASE BUTTON TO ENGAGE THE SEAT BELT. VEHICLE WAS STATIONARY IN PARK. I HAVE THE MALFUNCTIONING SEAT BELT FOR YOUR EXAMINATION. JUST SEND ME AN ADDRESS. THE SEAT BELT AND PRETENSIONER NEEDED TO BE REPLACED. A $351.23 REPAIR.
I BOUGHT THIS CAR NOV. 2015. (CAR WAS STATIONARY) I DID NOT KNOW THERE WAS A PROBLEM WITH SEAT BELT UNTIL I TRIED PUT MY GRAND CHILD IN MIDDLE BACK SEAT AND NOTICED THE SEAT BELT WAS STUCK AND WAS NOT USABLE. AFTER DOING SOME RESEARCH, AND READING OTHER COMPLAINTS ON SAME ISSUE, IT TURNS OUT THEIR IS A PROBLEM WITH THE SEAT BELT RETRACTOR. THIS IS DEFINITELY A SAFETY ISSUE AS WELL AS A LAW THAT ALL MUST WEAR THEM. WHEN WE TOOK THE CAR TO DEALER THE TO FIX 2 OTHER RECALL ISSUES THEY SAID IT WOULD COST AT LEAST $500 TO FIX THE SEAT BELT ISSUE AND THAT IT MIGHT HAPPEN AGAIN! I STRONGLY FEEL SOMETHING SHOULD BE DONE ABOUT THIS PROBLEM AND THAT IT'S THE COMPANY'S RESPONSIBILITY TO FIX THIS SAFETY ISSUE!
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE SEAT BELT TENSIONER WAS TIGHTENING UP AND NOT RELEASING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE IT COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE VEERED TO THE PASSENGER SIDE AND IT WOULD ATTEMPT TO STALL. THE VEHICLE WAS THEN SHIFTED FROM DRIVE INTO PARK AND SHIFTED BACK INTO DRIVE. THE VEHICLE WAS ABLE TO BE DRIVEN, HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT ALSO STATED THAT ON SEVERAL OCCASIONS THE CHECK ENGINE AND SEAT BELT WARNING INDICATORS ILLUMINATED WHEN THE VEHICLE WAS STARTED AND WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE SEAT BELT WAS DIFFICULT TO FASTEN. THE CONTACT ALSO NOTICED THAT THE PLASTIC HOUSING BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
THE MIDDLE REAR SEAT BELT IS LOCKED IN PLACE TO THE POINT IT IS DIGGING INTO MY SEAT. I NOW CAN NOT USE THE SEAT BELT AND CAUSES A SAFETY CONCERN FOR MY CHILDREN AND OR PASSENGERS IF THEY ARE NOT WEARING A SEAT BELT. ALSO, THE REAR HEADREST REMOVES BUT THE POLES THAT HOLDS THEM IN STILL STICK OUT OF THE SEAT. THE HEADREST MUST BE REMOVED TO PROPERLY INSTALL MY DAUGHTERS BOOSTER SEAT. THE BOOSTER SEAT DOES NOT SIT FLUSH AGAINST THE SEAT UNLESS THE HEAD REST CUSHION IS REMOVED BUT IT DOES NOT LOOK SAFE ESPECIALLY IN THE EVENT OF A CAR ACCIDENT HAVING THE HEAD REST SUPPORT POLES STICKING OUT OF THE SEAT. SO ALL IN ALL THE REAR SEAT RENDERS ME USELESS WITH ONLY TWO SEAT BELTS AND ONE OF THE TWO WORKING ONES NOT PROPERLY INSTALLING A CAR SEAT BECAISE OF THE HEADREST.
THE MIDDLE BACK SEAT BELT STRAP LOCATED IN THE REAR SEAT IS LOCKED TIGHTLY IN PLACE & CANNOT BE LOOSEN TO USE PROPERLY FOR ANYONE SEATING IN THE MIDDLE REAR SEAT. THERE IS NO CODE TO DEACTIVATE THIS PROBLEM FOR I HAVE RESEARCHED ONLINE & CALLED THE JEEP DEALERSHIP TO RESOLVE THIS ISSUE WITHOUT THE COSTLY EXPENSE. TO EASILY RESOLVE THIS ISSUE, IS TO JUST CUT THE SEAT BELT STRAP OR TAKE OUT THE ENTIRE REAR SEAT WHICH IS A BIG TIME-CONSUMING MESS TO TAKE OUT & PUT BACK IN PLACE JUST TO LOOSEN THE STRAP AS I READ ONLINE. TO HAVE THE DEALERSHIP DO THE WORK WOULD BE PUTTING OUT MORE $$$$ FOR THE SAME THING AS DOING IT YOURSELF. THIS IS A BIG PROBLEM FOR THE MIDDLE REAR SEAT BELT IN THE GRAND CHEROKEE AS I HAVE READ ONLINE & NOTHING IS BEING DONE TO CORRECT THIS. NO ONE CAN SIT IN THE MIDDLE WITHOUT A SEAT BELT BY LAW. I HAVE 4 GRANDKIDS THAT I TAKE TO SWIM LESSONS OR VISITS AT THE SAME TIME & IF I KNOT IN ANOTHER SEAT BELT STRAPS TO THE JEEP SEAT BELTS THAT IS STILL TAKING A RISKY CHANCE OF ENDANGERING THEIR LIVES BY DOING THIS OR GETTING A TICKET FOR IMPROPER SEAT BELT USAGE. *TR
THE MIDDLE SEAT BELT LOCKS UP AND RENDERS IT USELESS. IT LOCKS SO TIGHT THAT IT IS IMPOSSIBLE TO LOOSEN AND BECOMES A SAFELY RISK IF GOD FORBID SOMEONE WOULD BE STUCK IN IT DURING AN ACCIDENT. IT HAS STARTED TO DIG INTO MY SEAT SO BAD THAT I HAVE NO CHOOSE BUT TO CUT IT AND REMOVE AND REPLACE IT. THIS IS A MANUFACTURER DEFECT AND SHOULD BE A SAFETY RECALL AND PLACED ON THIS ASAP. *TR
REAR MIDDLE SEAT BELT IS STUCK IN RETRACTED POSITION. IT IS SO TIGHT THAT IT IS DIGGING INTO THE TOP OF SEAT. APPARENTLY THIS IS A COMMON PROBLEM THAT HAPPENS AFTER PULLING THE BACK SEAT DOWN FOR CARGO. THIS SEEMS TO BE A SAFETY ISSUE, WHAT IF IT LOCKED LIKE THIS WHEN A PERSON IS USING IT AND COULDN'T GET OUT IN AN EMERGENCY. I FEEL THAT THIS SHOULD BE RECALLED AND FIXED BY JEEP. *TR
2005 JEEP GRAND CHEROKEE - REAR MIDDLE SEAT BELT LOCKED UP! I PUT THE REAR SEAT DOWN TO MOVE STUFF, WENT TO PUT SEAT BACK INTO REGULAR UP RIGHT POSITION AND THE MIDDLE SEAT BELT IS LOCKED AND WONT RELEASE. I HAVE READ THAT THIS IS A COMMON PROBLEM WITH NO FIX. IN MY OPINION THIS IS A SAFETY ITEM THAT THE MANUFACTURE NEEDS TO LOOK INTO VIA RECALL OR FIX! *TR
THE REAR CENTER SEAT BELT IS STUCK IN THE LOCK POSITION AFTER LAYING THE BACK SEAT DOWN TO HAUL CARGO. I HAVE READ SEVERAL FORUMS REGARDING THIS PROBLEM AND IT SEEMS TO HAPPEN A LOT. NO SOLUTION YET SAVE TAKING IT TO THE DEALER FOR THEM TO FIX AND ME TO HAVE TO PAY FOR. NOT A GOOD OPTION IN MY BOOK. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN THE REAR CENTER SEAT WAS FOLDED DOWNWARD, THE SEAT BELT WOULD BECOME LOCKED ABNORMALLY. THE CONTACT HAD THE ENTIRE SEAT BELT REPLACE BY THE DEALER BUT THE REPAIR DID NOT REMEDY THE ISSUE. THE FAILURE MILEAGE WAS 99,000.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR MIDDLE SEAT BELT WOULD NOT RETRACT. THE CONTACT HAD THE SAME SEAT BELT REPLACED TWO YEARS PRIOR TO THE MOST RECENT FAILURE. THE CONTACT SPOKE WITH THE MANUFACTURER BUT THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 104,000.
PASSENGER SEAT BELT LIGHT AND RED AIR BAG LIGHT ON DASH COMES ON INTERMITTENTLY THEN STAYS ON . AIR PRESSURE LIGHT COMES ON AND TIRES ARE AT NORMAL PSI. SOME DAYS BOTH LIGHTS COME ON TOGETHER. *TR
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE. THE VEHICLE AT FAULT SLAMMED ON THE BRAKES, WHICH CAUSED THE CONTACT TO SLAM ON THE BRAKES AS WELL. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELTS FAILED TO RESTRAIN THE CONTACT. A POLICE REPORT WAS FILED. HE STATED THAT THIS IS A SAFETY ISSUE BECAUSE THE COMPONENTS FAILED TO PROTECT HIM FROM BODILY HARM, WHICH COULD HAVE LED TO BEING SEVERELY INJURED. THE CURRENT AND FAILURE MILEAGES WERE 27,000.
TL* - THE CONTACT STATED AFTER PURCHASING A 2005 JEEP GRAND CHEROKEE THAT SHE DISCOVERED THAT THE SEAT BELT STRAPS DID NOT HAVE ADEQUATE LENGTH TO SECURELY LOCK INTO THE BUCKLE ASSEMBLY FOR LARGE OCCUPANTS. THE DEALERSHIP PROVIDED FREE SEAT BELT EXTENDERS BUT SHE STILL FEELS THAT SEAT BELT EXTENDERS WON'T KEEP HER SAFE IN AN EVENT OF AN ACCIDENT. CONTACT CAN PROVIDE PICTURES OF SEAT BELTS IF NEEDED.
TL* - WHILE DRIVING 40 - 45 MILES PER HOUR. THE CONTACT LOST CONTROL OF THE VEHICLE ON A GRAVEL/DIRT ROAD WHICH CAUSED A COLLISION WITH A POST. THE CONTACT'S AIRBAGS DID NOT DEPLOY. THE SEATBELT DIDN'T SECURE HER IN THE VEHICLE WHICH CAUSED HER TO LOSE 4 FRONT TEETH AND, SEVERELY INJURE HER JAW BONE AND CHIN.
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH THROUGH AN INTERSECTION ON NORMAL ROAD CONDITIONS, THE ENGINE STALLED AND COULD NOT BE RESTARTED. THERE WERE NO WARNING LIGHTS PRIOR TO THE INCIDENT. THE VEHICLE WAS TOWED TO THE DEALERSHIP, WHO DIAGNOSED A FUEL PUMP AND FUEL INJECTION PUMP FAILURE, BOTH WERE REPLACED. AFTER THIS INCIDENT, THE VEHICLE PRESENTED TRANSMISSION PROBLEMS. THE CONTACT NOTICED A LOSS OF POWER WHILE DRIVING 65 MPH ON A HIGHWAY. INTERMITTENTLY, THE TRANSMISSION MADE NOISE WHEN SHIFTED TO SECOND GEAR. THE VEHICLE HAD BEEN TAKEN TO THE DEALERSHIP 20 TIMES, HOWEVER NO ERROR CODES IDENTIFIED THE DEFECT. IN ONE OF THE INCIDENTS, THE YELLOW MALFUNCTION LIGHT ILLUMINATED AND THE DEALERSHIP IDENTIFIED THE DEFECT AS THE COMPUTER CONTROL MODULE AND THE DRIVER SHAFT, BOTH WERE REPLACED, HOWEVER THE TRANSMISSION PROBLEM PERSISTED. THE DEALERSHIP DETERMINED THE VEHICLE COULD NOT BE REPAIRED. THE MANUFACTURER WAS CONTACTED WHO RECOMMENDED TO TAKE THE VEHICLE TO A DIFFERENT DEALERSHIP. *AK THE VEHICLE WAS NOT DOWNSHIFTING WHEN GOING UP HILLS AND IT WOULD GET STUCK IN SECOND OR THIRD GEAR. THE A/C AND BLOWER MOTOR WERE INOPERATIVE, THE DEALER COULD NOT DUPLICATE THE CONSUMERS CONCERN. THE KEY BECAME STUCK IN THE IGNITION. ALL THE DASHBOARD LIGHTS WERE FLASHING, THE CD PLAYER WAS BROKE. THE BRAKES AND ROTORS VIBRATED. THE STARTER WAS REPLACED. THE DRIVESHAFT AND HEATER WERE REPLACED. THE SEATS WOULD NOT MOVE BACK. THE SEAT BELTS DID NOT RETRACT AS THEY SHOULD. UPDATED 01/17/07. *JB UPDATED
DT*: THE CONTACT STATED AFTER PURCHASING A NEW VEHICLE HE DISCOVERED THAT THE SEAT BELT STRAPS DID NOT HAVE ADEQUATE LENGTH TO LOCK INTO THE BUCKLE ASSEMBLY FOR LARGE OCCUPANTS. THE DEALERSHIP PROVIDED FREE SEAT BELT EXTENDERS. UPDATED 3/9/2006 - *NM
DT: THE CONTACT STATED THE SEAT BELTS WERE SHORT. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP SEVERAL TIMES. THE SEAT BELTS WERE REPLACED. HOWEVER, THERE WAS NO IMPROVEMENT. THE DEALERSHIP ORDERED FOUR INCH EXTENDER. THE CONTACT FELT THIS WAS A SAFETY RELATED DEFECT. *AK THE CONSUMER HAS SINCE SPOKEN WITH THE CHRYSLER GROUP AND LONGER SEAT BELTS WERE SENT TO THE DEALER AND THEY HAVE BEEN INSTALLED. UPDATED 01/19/06. *JB
I ATTEMPTED TO INSTALL A CAR SEAT FOR A 3 YEAR OLD CHILD IN THE BACK SEAT OF MY 2005 GRAND CHEROKEE. HOWEVER, THE HEAD REST INTERFERED WITH PROPER INSTALLATION OF THE CAR SEAT. THE HEAD REST WOULD NOT ALLOW THE SEAT TO BE TIGHTLY MOUNTED TO THE BACK SEAT OF THE CAR, BUT RATHER HELD THE CHILD SEAT OUT BY ABOUT 2-3 INCHES. THIS PREVENTED THE SEAT FROM BEING SAFELY INSTALLED. IT IS VERY DIFFICULT TO REMOVE THE HEAD REST FROM THIS VEHICLE. I HAD TO TAKE IT TO THE DEALER TO GET THIS DONE. BUT WHEN THE HEAD REST IS REMOVED, THERE ARE TWO "PRONGS" THAT PROTRUDE OUT, MAKING THE SITUATION EVEN MORE DANGEROUS. I CALLED CHRYSLER TO GET ADVICE ON WHAT TO DO. THEY SAID GO TO THE DEALER, BUT THE DEALER COULD NOT SOLVE THE PROBLEM EITHER. I THEN CALLED CHRYSLER AGAIN, AND THEY INSISTED THIS IS NOT A PROBLEM. BUT IT IS! DAIMLER- CHRYLSER NEEDS TO ADDRESS THIS PROBLEM. IT IS A DESIGN FLOW. AT THE VERY LEAST THEY SHOULD PROVIDE A LIST OF INFANT CAR SEATS THAT CAN BE PROPERLY INSTALLED -- IF ANY SUCH SEATS EXIST. *JB
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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