Owner-reported complaints naming the transmission system, filed with NHTSA
Data refreshed
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules. Every record below is an owner-reported complaint about the 2005 Jeep Grand Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 81 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 81, in the owner's own words
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED INTERMITTENTLY. THE DEALER STATED THAT THE PCM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM: IGNITION: SWITCH). THE FAILURE MILEAGE WAS 130,000.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE UNOCCUPIED AND RUNNING, THE VEHICLE ERRONEOUSLY ACCELERATED AND CRASHED INTO THE CONTACT'S RESIDENCE. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 71,000.
I BELIEVE THIS RECALL APPLIES TO MY VEHICLE. I HAVE THE V6 AND SAME TRANSMISSION IT AFFECTED OVER 100,000 VEHICLES. A MECHANIC LOOKED AT THE VEHICLE AND CONFIRMED THE LEAK AND SHUTTER OF THE TORKCONVERTER. I BOUGHT THE VEHICLE AROUND THE DATE OF THE RECALL ISSUED AND PERHAPS THE DEALERSHIP DID NOT PERFORM THE FIX PRIOR TO SALE. PLEASE HELP I DON'T WANT MY CAR TO GO ON FIRE. RECALL ID # 05V396000 - POWER TRAIN:AUTOMATIC TRANSMISSION RECALL DATE: SEPT 14, 2005 COMPONENT: POWER TRAIN:AUTOMATIC TRANSMISSION MODEL AFFECTED: GRAND CHEROKEE UNITS AFFECTED: 101925 SUMMARY: ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT. CONSEQUENCE: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE. REMEDY: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE GEAR SHIFT SELECTOR BEZEL FRACTURED, MAKING THE SHIFTER DIFFICULT TO MANEUVER. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE DEALER ADVISED THAT THE BEZEL COULD EITHER BE REPLACED OR GLUED. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.
2005 JEEP GRAND CHEROKEE HAS MAJOR TRANSMISSION ISSUES. I SEARCHED ONLINE TO SEE IF OTHER PEOPLE HAVE HAD THE SAME ISSUE AND FOUND MANY LEADS. I CALLED THE CHRYSLER RECALL NUMBER AND THEY TOLD ME THERE WAS A RECALL IN 2005 THAT HAS ALREADY BEEN DONE ON MY VEHICLE IN 2005. I TOOK MY CAR TO THE DEALERSHIP FOR A DIAGNOSTIC AND THEY INQUIRED ME WITH A TOTAL OF 1700.00 TO GET THIS REPAIRED. MY CAR GETS STUCK IN GEARS, WON'T ACCELERATE CORRECTLY, GETS STUCK IN NEUTRAL, REVS UP ON IT'S OWN, AND IT DOESN'T SHIFT CORRECTLY. THIS IS A SAFETY ISSUE THAT MANY PEOPLE HAVE HAD. THIS PROBLEM OCCURS EVERY TIME I DRIVE IT. *TR
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, SMOKE WAS PRESENT UNDERNEATH THE HOOD. WHEN THE CONTACT STOPPED THE VEHICLE IN ORDER TO INSPECT IT FIRE WAS UNDER HIS FEET, UNDER THE HOOD AND THE ENTIRE UNDER CARRIAGE OF THE VEHICLE. THE CONTACT WAS ABLE TO REMOVE A CHILD PASSENGER FROM THE VEHICLE WITHOUT ANY INJURIES. THE FIRE DEPARTMENT ARRIVED TO ASSIST WITH EXTINGUISHING THE FIRE. AN INVESTIGATOR WITH THE MANUFACTURER TOOK PICTURES OF THE VEHICLE THREE WEEKS AGO AND THE CONTACT HAD NOT RECEIVED A FOLLOW UP CALL. THE INSURANCE COMPANY PROVIDED THE CONTACT WITH A COPY OF THE RECALL NOTICE AND STATED THAT THEY WERE UNABLE TO ASSIST HIM SINCE THE FAILURE WAS MECHANICAL. THE CONTACT STATED THAT THE VEHICLE WAS NOT COMPLETELY DESTROYED BUT IT WAS SEVERELY DAMAGED. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. CASE # 20554289 WAS FILED WITH THE MANUFACTURER. THE MANUFACTURER DID NOT CONFIRM IF HIS VIN WAS A PART OF NHTSA RECALL 05V396000, POWER TRAIN AUTOMATIC TRANSMISSION ALTHOUGH THE FAILURE WAS IDENTICAL. THE FAILURE MILEAGE WAS 115,000.
MY JEEP TRANSMISSION IS DEFECTIVE AND KEEPS BLOWING FILTER OFF OR SPLITTING THEM...WHEN THIS HAPPENS I AM TRAVELING DOWN THE ROAD AT 60 MPH..MY VEHICLE JOLTS AS IF I HAVE SLAMMED THE GEARS IN PARK...THIS COULD RESULT IN MAJOR INJURY IF THE WHEELS LOCK WHILE IM GOING THAT RATE OF SPEED...AFTER EXTENSIVE RESEARCH ONLINE I HAVE FOUND THAT MANY CONSUMERS WHO HAVE 05 JEEP GRAND CHEROKEE ARE HAVING THE SAME PROBLEM HOWEVER THE DEALERSHIPS SEEM TO DENY THE FACT THAT THERE IS AN ISSUE WITH THE COMPONENTS OF THE TRANSMISSION...I HAVE FOUND MANY CONSUMERS HAVE HAD ISSUES WITH THE TRANSMISSION CONTROL MODULE, SHIFT SOLENOID, AND THE FILTERS FOR THE TRANSMISSION.. THIS HAS BEEN A ONGOING ISSUE AND I AM SURPRISED THAT THIS HAS NOT BEEN RECALLED...THIS CAN HAPPEN AT ANY TIME...WHILE DRIVING DOWN THE ROAD...OR PULLING OUT IN FRONT OF TRAFFIC....I AM WORRIED THAT I WILL CRASH OR SOMEONE ELSE WILL CRASH INTO ME IN THE EVENT THAT MY TRANSMISSION FAILS AGAIN...I HAVE HAD IT REPAIRED 6 TIMES OVER 3 YEARS NOW FOR THE SAME ISSUE AND NO LONGER FEEL SAFE WHILE DRIVING...I WOULD LIKE TO HAVE THIS MATTER INVESTIGATED WITH CHRYSLER, LLC SO THAT THEY MAY RECALL THE PRODUCTS AND TAKE THE TIME TO REPAIR THESE DEFECTIVE TRANSMISSION COMPONENTS.. *TR
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE LAREDO (N/A). THE CONTACT STATED THAT THE METAL PIECE THAT COVERED THE GEAR SHIFT BOX BROKE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE COLUMN SHIFT ASSEMBLY BOX NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THERE WERE NO RELATED RECALLS AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 26,039.
RUBBER/PLASTIC PIECE THAT RIDES ALONG WHEN SHIFTING BECAME BUNCHED UP AND COULDN'T SHIFT INTO PARK OR DRIVE. HAD TO CUT OUT THE BUNCHED UP PIECE AS CAR WAS IN MIDDLE OF ROAD. THIS RUBBER/PLASTIC PIECE IS PART OF THE SHIFTER BEZEL TRIM THAT KEEPS DUST AND DIRT FROM GETTING INTO THE SHIFTER AREA. NOTHING HAS BEEN DONE AS DEALER WANTS $720.00 FOR THE PART PLUS LABOR!!??!!?? THIS IS LUDICROUS!!!!!! *TR
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO PARK, THE GEAR SHIFT LEVER WOULD NOT MOVE TO THE PARK POSITION BECAUSE THE DUST COVER BROKE INTO PIECES. THE CONTACT SHIFTED INTO NEUTRAL AND USED THE EMERGENCY BRAKE TO PARK. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 64,000.
I HAVE A 2005 JEEP GRAND CHEROKEE LAREDO, 3.7L ENGINE, AUTOMATIC TRANSMISSION. WHEN DRIVING, THE VEHICLE WILL JUST SHUT OFF AS IF THE KEY WAS TURNED OFF, LOSING ALL POWER. THE VEHICLE WILL START AFTERWARDS AND THE CHECK ENGINE LIGHT WILL STAY ON FOR A FEW HOURS THIS HAS BEEN GOING ON FOR A COUPLE YEARS. THIS PROBLEM IS SIMILAR TO THE RECALL ON THE 2008 GRAND CHEROKEE STALLING AND I THINK THIS PROBLEM IS MORE WIDE SPREAD THAN CHRYSLER WANTS TO ADMIT. I HAVE AN APPOINTMENT WITH A JEEP DEALER WHO RECENTLY RELOCATED IN MY AREA NEXT WEEK. *TR
I HAVE HAD THE SAME COMPLAINT ABOUT MY JEEP GRAND CHEROKEE 5.7L AUTOMATIC TRANSMISION AS THE RECALL NOTICE DESCRIBED BELOW. THAT IS, 8 OUT OF 10 TIMES, WHENEVER I TURN ON THE AIRCONDITIONING (PARTICULARLY IN WEATHER ABOVE 90 DEGREES) THE CAR SHUTTERS IF ASKED TO PULL FORWARD OR REVERSE. THIS PROBLEM IS PARTICULARLY BAD AND MORE PREDICTABLE TO OCCUR IF REVERSING; I.E., BACKING OUT OF A PARKING SPACE. OVER THE LAST 3-4 YEARS, I HAVE ASKED TWO OR THREE DEALERSHIPS TO LOOK INTO THE MATTER, CITING THE RECALL BELOW, BUT THEY SAID THAT THERE IS NO WAY MY CAR COULD HAVE THE SAME PROBLEM. ONE DEALER CLAIMED TO HAVE ADJUSTED THE CLUTCH ASSEMBLY ON THE AIR CONDITIONER -- THIS DID NOT HELP. ----------------- NHTSA CAMPAIGN ID NUMBER: 05V396000 SUMMARY: ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. ***** THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT. CONSEQUENCE: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE. REMEDY: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED. *TR
MY 2005 JEEP GRAND CHEROKEE GETS STUCK IN FIRST GEAR WHEN STARTING UP FROM A STOPPED POSITION. THIS IS RANDOM, AND HAPPENS ONLY ONCE EVERY 15 TO 20 STOPS. THE ONLY WAY I CAN GET IT TO SHIFT IS TO MANUALLY SHIFT GEARS. I HAVE HAD IT INTO THE DEALER FOUR TIMES AND THEY CANNOT FIX THE PROBLEM. I CALLED JEEP CUSTOMER SERVICE AND THEY TOLD ME TO GO TO ANOTHER DEALER. AS THE CAR IS ON EXTENDED WARRANTY IT COSTS ME $100 EACH TIME I TAKE IT IN. *TR
2005 JEEP GRAND CHEROKEE LAREDO WITH 36,000 MILES ON IT, TORQUE CONVERTER WAS REPLACED AT 28,000 MILES DUE TO VEHICLE SHUDDERING AT VARIOUS SPEEDS UPON ACCELERATION, VEHICLE WAS FINE UNTIL NOW, 36000 MILES AND IS DOING THE SAME THING... *TR
THE 2005 JEEP CHEROKEE HAS SEVERE PROBLEMS RELATED TO THE TRANSMISSION. I BOUGHT THIS VEHICLE USED WITH 10,000 MILES ON. I HAD 5 TRANSMISSION RELATED PROBLEMS WITHIN 12 MONTHS. TWO OF THESE PROBLEMS LEFT THE VEHICLE INOPERABLE; ONE OF WHICH THE VEHICLE ALMOST CAUGHT ON FIRE. THEY REPLACED THE TRANSMISSION AND I WAS STILL NOT HAPPY. I TRADED IN FOR A 2007 BUICK LUCERNE - WHICH HAS BEEN A GREAT CAR. NO MORE CHRYSLER PRODUCTS FOR ME! *TR
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE LAREDO. WHILE DRIVING OVER 45 MPH, THE VEHICLE WOULD JERK. THE DEALER REPLACED THE TORQUE CONVERTER AND DROPPED THE EXTENDED WARRANTY DEDUCTIBLE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS LEAKING TRANSMISSION FLUID CAUSED BY A SEAL FAILURE. THE DEALER STATED THAT THIS WAS COMMON FOR THE SEALANT TO FAIL AND CAUSE THE LEAK. THE CONTACT INQUIRED ABOUT A TSB AND WAS INFORMED THAT THERE WERE NO SERVICE BULLETINS FOR THE VEHICLE. THE FAILURE MILEAGE WAS LESS THAN 1,000 AND CURRENT MILEAGE WAS 33,000.
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 05V396000 (POWER TRAIN:AUTOMATIC TRANSMISSION). THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE RECALL REPAIR PERFORMED. A FEW MONTHS LATER, THE FAILURE RECURRED. WHEN THE VEHICLE WAS TAKEN BACK TO THE DEALER, THEY DISCOVERED THAT ONLY PART OF THE RECALL WORK WAS DONE. THE DEALER AND THE MANUFACTURER ARE REFUSING TO PERFORM THE RECALL REPAIR BECAUSE THE CONTACT IS THE THIRD OWNER OF THE VEHICLE. THE FAILURE MILEAGE WAS 67,000.
PURCHASED A 2005 JEEP GRAND CHEROKEE ON APRIL 19, 2007 DEALER ADVERTISED A 7YR./70,000 POWERTRAIN WARRANTY ON THE WINDOW STICKER, VEHICLE HAD CURRENT MILEAGE OF 52,794 DURING TEST DRIVE HEARD CLICKING SOUND FROM STEERING WHEEL THOUGHT IT WAS NORMAL WHEN YOU SIGNAL. THIS CONTINUES TO HAPPEN RANDOMLY TILL THIS DATE. OCT.11,2007 TOOK VEHICLE TO JEEP DEALERSHIP FOR AIR CONDITIONING PROBLEMS, WOULD HEAR GROWLING SOUND, SHUT OFF, AND ONLY RUN ON HIGH. PAID DIAGNOSTIC FEE 74.90. COULD NOT AFFORD TO PAY FOR REPAIR WHICH WAS AN EXTRA $183 OVER THE NEXT COUPLE OF MONTHS WOULD NOTICE RANDOM SHUDDER OR ROUGH STARTS WHILE IDLING AND DRIVING, HEARD WEIRD WINDING SOUND AND VEHICLE WOULD STALL. CHECK ENGINE LIGHT CAME ON AND TOOK TO AUTOZONE, GIVEN TRANSMISSION CODES ON 5/16/2008 TOOK TO DEALERSHIP AND REQUESTED DIAGNOSTIC SERVICE BECAUSE ENGINE LIGHT ON AND HAVING SOME KIND OF TRANSMISSION PROBLEM ACCORDING TO AUTOZONE CODES,AND REQUESTED RECALL WORK DONE, WAS TOLD WE WOULD HAVE TO PAY $95. WE INFORMED THEM WE HAVE A WARRANTY AND SHOULD NOT HAVE TO PAY THE FEE ACCORDING TO CHRYSLER CUST. SERVICE. THEY INSISTED. TOLD THEM JUST DO RECALL WORK WE COULD NOT AFFORD FEE. ACCORDING TO RECEIPT TECH ONLY INSTALLED TRANSMISSION FILL TUBE OIL SEAL. AFTER SERVICE VEHICLE STILL SHUDDERING AND STALLING ON THE WAY HOME. 7/17/08 TOOK JEEP BACK TO DEALERSHIP TO GET TRANSMISSION DIAGNOSED, PAID $95. WAS TOLD FAILURE IN THE TORQUE CONVERTER, INTERNAL FAILURE, AND CODES ARE THE SAME AS THE ONE AUTOZONE GAVE EARLIER. REPAIR SOLUTIONS OFFERED WERE AN OVERHAUL WITH A PRICE QUOTE OF $3100 OR REPLACE FOR $3500. WE CALLED CHRYSLER ABOUT WARRANTY THEY SAID WE DON'T HAVE ONE. WE CALLED THE DEALERSHIP WE BOUGHT THE JEEP FROM AND THEY SAY WE DO HAVE THE CHRYSLER WARRANTY. AFTER THEY TALKED TO EACH OTHER DEALER WAS INFORMED ABOUT CHRYSLER'S WARRANTY POLICY AND ACKNOWLEDGES TELLING US ABOUT WARRANTY BUT HAS YET TO OFFER REPAIR SERVICE OR ANY SOLUTION. *TR
WIFE WAS DRIVING OUR 2005 JEEP GRAND CHEROKEE, 5.7L, QUANDRA DRIVE II TRANSMISSION. WHILE DRIVING YESTERDAY A POLICEMAN ON PATROL NOTICED A SUDDEN FIRE UNDER HER CAR. OFFICER SAID TRANSMISSION FLUID WAS LEAKING ONTO THE EXHAUST SYSTEM AND CAUSED IGNITION OF FIRE. OCCUPANTS EXTRACTED THEMSELVES WITHOUT PROBLEM. ENTIRE CAR ENGULFED IN FLAMES AND EXTINGUISHED BY LOCAL FIRE DEPARTMENT. CAR AN ENTIRE LOSS. VERY LENGTHY SERVICE HISTORY WITH THE TRANSMISSION IN THIS VEHICLE PRIOR TO FIRE. *TR
I OWN A 2005 JEEP, GRAND CHEROKEE WITH 39,000 MILES. I WAS DRIVING THE VEHICLE WHEN SUDDENLY I HAD TOTAL TRANSMISSION FAILURE. THE VEHICLE WOULD NOT MOVE WHEN APPLYING THE GAS. I COASTED THE VEHICLE OFF TO THE SIDE OF THE RODE AND APPLIED THE BRAKES TO STOP THE VEHICLE. I PUT THE VEHICLE INTO PARK AND GOT OFF THE BRAKES AND THE VEHICLE BEGAN TO ROLL FORWARD. I HAD TO APPLY THE EMERGENCY BRAKES TO STOP THE VEHICLE FROM ROLLING EVEN THOUGH IT WAS IN PARK. THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP FOR DIAGNOSIS. *TR
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING 15-55 MPH, THE VEHICLE SHOOK WHEN THE GEARS SHIFTED. IN ADDITION, THE VEHICLE HESITATED WHEN ATTEMPTING TO ACCELERATE. THE DEALER STATED THAT THE TORQUE CONVERTER INSIDE THE TRANSMISSION CAUSED THE FAILURE AND THEY FOUND WATER INSIDE THE TRANSMISSION. THEY REPAIRED THE VEHICLE AS PART OF THE RECALL FOR THE POWER TRAIN: AUTOMATIC TRANSMISSION (NHTSA CAMPAIGN ID 05V396000). APPROXIMATELY SEVEN MONTHS LATER THE FAILURE OCCURRED AGAIN. IN ADDITION, THE VEHICLE WOULD LURCH FORWARD WHEN THE VEHICLE WAS STOPPED. THE DEALER STATED THAT THE AUTOMATIC TRANSMISSION CAUSED THE FAILURE. THE DEALER MADE THE REPAIR. THE CONTACT STATED THAT THE FAILURE OCCURRED ON FOUR MORE OCCASIONS. THE DEALER STATED THAT THE AUTOMATIC TRANSMISSION CAUSED EACH FAILURE. THE FAILURE MILEAGE WAS 12,690 AND CURRENT MILEAGE 60,000.
SAFETY RECALL 2005 JEEP GRAND CHEROKEE/TRANSMISSION FLUID LEAK. VEHICLE SHAKES VIOLENTLY/SHUDDERS ON HIGHWAY &WHEN SPEEDING UP/ SLOWING DOWN. JEEP SERVICED ON 5 SEPARATE OCCASIONS FOR RECALL OVER 36 MONTHS. REPAIRED INCORRECTLY ON 1ST VISIT TO DEALER SERVICE. BROUGHT IN 4 SUBSEQUENT TIMES/APPROX. EVERY 10,000 MI- TO FIX SAME ISSUE TRANSMISSION/ FAILED TORQUE CONVERTER/SHUDDER. DEALER ARGUED NO RECALL OF THIS ITEM, DESPITE HAVING NHTSA RECALL INFO/MY VIN WAS NOTED ON RECALL. DEALER REFUSED TO WAIVE $100 POWERTRAIN WARRANTY FEE EACH TIME JEEP BROUGHT BACK. DEALER INSISTED MOPAR PARTS HAVE 9,000 MI WARRANTY/ I WOULD PAY FOR REPAIR B/C I DROVE 10,000 MI SINCE PREVIOUS REPAIR. DEALER REFUSED TO PROVIDE RENTAL CAR DESPITE 5-7 DAY S TO REPAIR. RECALL STATES A LOANER VEHICLE TO BE PROVIDED IF SCHEDULED REPAIR WOULD TAKE >1+DAYS. A LOCAL 5 STAR JEEP/CHRYSLER DEALERSHIP REFUSED TO SERVICE JEEP AFTER THEIR INITIAL RECALL REPAIR FAILED AT 10,000 MILES. I WAS TOLD TO TAKE JEEP BACK TO DEALERSHIP I LEASED IT FROM. DEALERSHIP MANAGER TOLD ME IT WAS NOT HIS PROBLEM TO FIX & 5 STAR JEEP NAME DID NOT MEAN ANYTHING TO HIM. SAID HE WAS NOT CONCERNED ABOUT RECALL. I BROUGHT JEEP TO THE LEASING DEALERSHIP- THEY REFUTED CLAIMS OF A RECALL & TOLD ME TO PAY FOR ALL REPAIRS & LOANER CAR. IT WASN'T UNTIL 4TH&5TH TIME JEEP WAS IN FOR SERVICE THAT A LOANER CAR WAS PROVIDED BECAUSE I TOLD DEALER I WAS PURSUING OHIO LEMON LAW. THE LAST TIME I BROUGHT JEEP IN FOR SERVICE OF THIS RECALL ITEM, I WAS TOLD TO GO ON A DRIVE WITH SERVICEMAN TO VERIFY PROBLEM. HE TOLD ME IT WAS TORQUE CONVERTER & NOT TO FIX IT B/C HE DIDN'T THINK THERE WOULD BE A FIRES FROM LEAK. I SHOWED HIM NHTSA RECALL. HE SAID I WOULD PAY FOR MOPAR PARTS B/C THEY WERE OUT OF WARRANTY @ 12,000 MILES. I TOLD HIM I HAD 10,000 MILES SINCE LAST SERVICE. HE SPOKE TO MANAGER & THEY SERVICED JEEP. JEEP IS AGAIN SHUDDERING/CLUNKING. *TR
I BOUGHT A BRAND NEW 2005 JEEP GRAND CHEROKEE LAREDO, WITHIN WEEKS I STARTED TO NOTICE THE UPHOLSTERY WAS NOT TREATED, IT WOULD STAIN WITH THE SLIGHTEST BIT OF CONDENSATION OR RAIN. AFTER ABOUT 8-12 MONTHS I STARTED TO FEEL IT GETTING SLUGGISH WHEN ACCELERATED BUT THE PROBLEM WAS INTERMITTENT. BROUGHT IT IN TO DEALERSHIP AND THEY SAID NO PROBLEM WAS DETECTED. THE REAL PROBLEMS STARTED AFTER I HAD THE VEHICLE 2YRS..CHECK ENGINE LIGHT WOULD COME ON, GEARS WOULD STICK, ENGINE WOULD ROAR UP TO 4.5 RPMS AND WOULD NOT ACCELERATE. THIS WOULD HAPPEN IN RUSH HOUR TRAFFIC, ON RAMPS TO THE HIGWAY, GREEN LIGHTS ETC.. I ALMOST GOT CREAMED BY AN 18 WHEELER. THE VEHICLE WOULD BUCK AND SPUTTER. IF I KEPT MY FOOT ON THE GAS IT WOULD EVENTUALLY CLUNK INTO GEAR.IT HAD BEEN TO THE DEALERSHIP 6 TIMES. AT ONE POINT THEY REPLACED THEY TRANSMISSION MODULE..THAT DID NOT FIX THE PROBLEM. IT STARTED TO GET TIRESOME, DEALERSHIP WAS CONDENSCENDING CLAIMING "THEY COULD NOT DUPLICATE THE PROBLEM." NO LUCK WITH GM'S ,SERV MGRS, AND THE CHRYSLER CORP. CHYSLER DOES NOT HONOR THEIR WARRANTIES OR CARE ABOUT THEIR CUSTOMERS. I FEARED FOR MY LIFE IN THE VEHICLE AND JUST TRADED IT IN, UPSIDE DOWN,YESTERDAY. I HAD NO FIGHT LEFT IN ME. THIS WAS THE WORST EXPERIENCE YOU COULD IMAGINE BUYING A BRAND NEW SUV. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE IS FATALLY INJURED. *TR
2005 JEEP GRAND CHEROKEE PURCHASED USED WITH FULL WARRANTY. 30,000 MILES THE TRANSMISSION GOES. TOOK TO LOCAL DEALERSHIP FOR REPAIRS AND WAS TREATED LIKE DIRT. THEY SAY THEY REBUILT THE TRANSMISSION BUT PROBLEM STILL EXISTS. CLANKING, BANGING, AND NOT SHIFTING AT ALL APPARENTLY THIS IS NORMAL FOR CHRYSLER VEHICLES BECAUSE THE DEALER SAYS THERE IS NOTHING WRONG WITH IT. SURPRISE NOW THAT THE WARRANTY IS UP I WONDER IF THEY'LL FIGURE OUT WHAT IS WRONG. DISGUSTED WITH JEEP, CHRYSLER WILL NEVER OWN ANOTHER!!!*JB
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH OR GREATER, THE VEHICLE HESITATED WHEN SHIFTED INTO GEAR. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. NHTSA RECALL # 05V396000 (POWER TRAIN:AUTOMATIC TRANSMISSION) WAS FOUND. THE RECALL WORK WAS PERFORMED. THE CONTACT STATED THAT THERE WAS TOTAL TRANSMISSION FAILURE AFTER THE RECALL REPAIR. THE CURRENT MILEAGE IS 30,547 AND FAILURE MILEAGE WAS 500.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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