2005 Jeep Grand Cherokee Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2005 Jeep Grand Cherokee, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical92436.0%
- Body & structure40515.8%
- Engine2128.2%
- Interior & seats1887.3%
- Powertrain (other)1696.6%
- Driver assistance1114.3%
- Brakes983.8%
- Airbags953.7%
- Transmission813.2%
- Steering642.5%
- Exterior lighting582.3%
- Fuel system341.3%
- Seat belts291.1%
- Visibility251.0%
- Tires & wheels240.9%
- Suspension220.9%
- Other / unspecified210.8%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the vehicle was taken to the local dealer for repair under NHTSA Campaign Number: 14V438000 (Electrical System). While placing the key in the ignition, it was extremely tight. The driver thought the key could possibly break. The Uconnect and power train warning lights were illuminated. The contact was alerted that the brake lights were inoperable. The vehicle was taken back to the local dealer, who informed the contact that the vehicle was serviced with no brake lights and informed the contact that a diagnostic test was needed. The vehicle was not diagnosed or repaired. After taking possession of the vehicle, there was an abnormal sizzling sound coming from the dashboard, and the radio was inoperable. The manufacturer was not contacted. The failure mileage was approximately 145,677.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated while driving 35–40 MPH, the engine seized. No warning lights were illuminated. The vehicle was able to restart after several attempts. The contact stated that the failure had occurred several times, including three times while driving to the dealer. The contact referenced NHTSA Campaign Number: 14V438000 (Electrical System) which was associated with the VIN. The vehicle was taken to the dealer, where the contact was informed that the recall repair might not be able to be performed because of the age of the vehicle. In addition, the contact was informed that if the repair was approved by the manufacturer, the labor fee might be at the owner's expense. The contact was informed that the manufacturer needed to approve the repair. The vehicle was not repaired. The dealer made the manufacturer aware of the failure. The failure mileage was approximately 184,111.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
1. Airbag light was on when I purchased the vehicle from SRQ in Bradenton Florida February 2020. 2. The hood handle inside the vehicle was broke replaced it, it broke again. 3. The hood will not shut properly due to the latch inside the vehicle broke. Now the Hood will not stay up by itself property, began in August 2022. 4. Both door handles inside vehicle in the back were broken now the passenger side is broken no way to open vehicle door from inside. 5. December 2022 battery light is coming on, battery is no more than 2 years old check engine light keeps coming on. 6. Sunroof is leaking inside the vehicle when it rains. Hardly ever use/open sunroof. 7. Traction control light comes on blinking quite often since I purchased a vehicle in February 2020. 8. Sometimes vehicle will go into third gear from drive and will not switch down to any other gear or back into drive. It stays in 3rd. I have to turn vehicle off then back on for it to be back into drive. Bought vehicle in February 2020 and spent well over $6,000 in repairs. I have all receipts. Have many more problems that I will send next. It only let me select 3 at a time.
drivers side rear interior door handle plastic cup securing the handle broken. Cannot open door from inside.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
The contact owns a 2005 Jeep Grand Cherokee. The contact stated while driving 35–40 MPH, the engine seized. No warning lights were illuminated. The vehicle was able to restart after several attempts. The contact stated that the failure had occurred several times, including three times while driving to the dealer. The contact referenced NHTSA Campaign Number: 14V438000 (Electrical System) which was associated with the VIN. The vehicle was taken to the dealer, where the contact was informed that the recall repair might not be able to be performed because of the age of the vehicle. In addition, the contact was informed that if the repair was approved by the manufacturer, the labor fee might be at the owner's expense. The contact was informed that the manufacturer needed to approve the repair. The vehicle was not repaired. The dealer made the manufacturer aware of the failure. The failure mileage was approximately 184,111.
Every single code is displayed when using a ODB2 scan tool. I have many electrical issues that go away and come back. Sluggish performance. Random components inside the jeep will fail at random. I’m thinking the ECU is faulty. Somedays it will run fine with all the codes still present.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
1. Fuel tank started leaking on the top. 2. Middle backseat belt was stuck. It would not pull out. No matter what we tried it just got tighter and tighter, had to cut it. 3. Can't use seat warmer on passenger side because it will burn the person sitting there because the seat tore.
THE PASSENGER SEAT HEATER WENT UP IN FLAMES. THE CAR WAS CLOSED UP SO THANKFULLY THE FIRE WENT OUT ON ITS OWN. THERE IS A LOT OF FIRE DAMAGE. THE WHOLE FRONT CABIN IS MELTED OR CHARRED.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
The contact owns a 2005 Jeep Grand Cherokee. The contact stated while driving 35–40 MPH, the engine seized. No warning lights were illuminated. The vehicle was able to restart after several attempts. The contact stated that the failure had occurred several times, including three times while driving to the dealer. The contact referenced NHTSA Campaign Number: 14V438000 (Electrical System) which was associated with the VIN. The vehicle was taken to the dealer, where the contact was informed that the recall repair might not be able to be performed because of the age of the vehicle. In addition, the contact was informed that if the repair was approved by the manufacturer, the labor fee might be at the owner's expense. The contact was informed that the manufacturer needed to approve the repair. The vehicle was not repaired. The dealer made the manufacturer aware of the failure. The failure mileage was approximately 184,111.
1. Engine over heating problems numerous times and coolant leak. Even after replacement of radiator and hoses. 2. Went to pick up jeep from mechanic due to oil leak, when they brought it around, I noticed pink fluid dripping. Had Transmission serviced in March/April 2020 due to a leak., Flushed system, new filters and fluid. Last few months vehicle says "Transmission over Temp" a few times. Replaced transmission pan, due to a leak, new fluid added, in September 2022. Vehicle indicated "Transmission over Temp" a few weeks later. Didn't drive it a few days, haven't seen the warning sign yet. 3. Numerous oil leaks. Serpitean belt replaced along with other repairs. 4. When I bought vehicle, it had no heat and coolant was leaking in on passenger side floor. 5. Jeep shifts to 3rd gear and won't shift down or back into drive until I turn off vehicle and back on. Very dangerous I was a busy road, US 41 heading north, and had to pull over.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
Lights on the dashboard were blinking, there were no turning signals, the gas gauge was not working, and the check engine light was flashing. My safety was put at risk because I could not let people know when I was turning. I took it to the dealer, and they said there were too many codes, but none were active for them to fix the problem. So, I have to drive the jeep, but this is dangerous. The warning keeps showing me that there is a problem with the ignition switch that was previously recalled. I want this taken care of, please.
PCM HAS BEEN REPLACEMENT MULTIPLE TIMES BY DIFFERENT REPAIR SHOP. When computer fails it has failed a circuit with 02 sensors which kills engine power randomly while driving on highways. It has turned ABS light on and Service 4x4 randomly and won’t let the vehicle travel over 10mph. Very dangerous on roads. I’ve had three computers installed in the last Year and a half and have given me 3 close calls almost causing accident. That’s 3 too many. I’m not the only one with the computer issues ask around to owners with these jeeps. How many close called does someone need for Chrysler to not even repair but Just to look into. Do people need to die in an accident for people to take this seriously. The issue is NOT from lack of maintenance either. If my ABS module was failed I would no. My vehicle has a 115,000miles on it and when this dangerous intermittent issues occur there are no DTC codes stored. This is a total epic failure done by Chrysler. If they don’t find something soon about theses vehicles. I will be sure never to by another Jeep product. I don’t drive this vehicle unless I’m alone never-mind one of my niece or nephews With me in this death trap I’ve learned my lesson On this one Chrysler Please help NHTSA!!
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the vehicle was taken to the local dealer for repair under NHTSA Campaign Number: 14V438000 (Electrical System). While placing the key in the ignition, it was extremely tight. The driver thought the key could possibly break. The Uconnect and power train warning lights were illuminated. The contact was alerted that the brake lights were inoperable. The vehicle was taken back to the local dealer, who informed the contact that the vehicle was serviced with no brake lights and informed the contact that a diagnostic test was needed. The vehicle was not diagnosed or repaired. After taking possession of the vehicle, there was an abnormal sizzling sound coming from the dashboard, and the radio was inoperable. The manufacturer was not contacted. The failure mileage was approximately 145,677.
Dash will read "ESP System Disabled" during this the engine light and red lightning in brackets ( ) turns on, on the dash. This affects the acceleration there is none and brakes work but is slow to come to a full stop. An inspection can be scheduled. This happens anytime and randomly, getting safely off the road is hard. First happened April 1, 2024 then April 3, 2024. Had a family mechanic work on it got it back and less than a day having it back and it happened 5 more times just driving to work on August 28, 2024.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
1. Airbag light was on when I purchased the vehicle from SRQ in Bradenton Florida February 2020. 2. The hood handle inside the vehicle was broke replaced it, it broke again. 3. The hood will not shut properly due to the latch inside the vehicle broke. Now the Hood will not stay up by itself property, began in August 2022. 4. Both door handles inside vehicle in the back were broken now the passenger side is broken no way to open vehicle door from inside. 5. December 2022 battery light is coming on, battery is no more than 2 years old check engine light keeps coming on. 6. Sunroof is leaking inside the vehicle when it rains. Hardly ever use/open sunroof. 7. Traction control light comes on blinking quite often since I purchased a vehicle in February 2020. 8. Sometimes vehicle will go into third gear from drive and will not switch down to any other gear or back into drive. It stays in 3rd. I have to turn vehicle off then back on for it to be back into drive. Bought vehicle in February 2020 and spent well over $6,000 in repairs. I have all receipts. Have many more problems that I will send next. It only let me select 3 at a time.
The vehicle flipped down an embankment and into a creek and none of the air bags deployed, frontal or side curtains. Insurance adjuster has inspected vehicle. No warning lamps, messages or other symptoms of the problem prior to failure.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED INTERMITTENTLY. THE DEALER STATED THAT THE PCM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM: IGNITION: SWITCH). THE FAILURE MILEAGE WAS 130,000.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE UNOCCUPIED AND RUNNING, THE VEHICLE ERRONEOUSLY ACCELERATED AND CRASHED INTO THE CONTACT'S RESIDENCE. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 71,000.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
Dash will read "ESP System Disabled" during this the engine light and red lightning in brackets ( ) turns on, on the dash. This affects the acceleration there is none and brakes work but is slow to come to a full stop. An inspection can be scheduled. This happens anytime and randomly, getting safely off the road is hard. First happened April 1, 2024 then April 3, 2024. Had a family mechanic work on it got it back and less than a day having it back and it happened 5 more times just driving to work on August 28, 2024.
EVERY DAY I CRANK UP MY JEEP I GIVE IT 5-10 MINS BEFORE I MOVE IT BECAUSE IT HAS THIS SHAKE OR VIBRATION TO IT REALLY BAD IT STOPS AND THEN ONCE I HAVE EXCEEDED 45-55 MPH AND START TO COME TO A STOP IT SHAKES THE ENTIRE FRONT END. NOW IF I'M BELOW 45 IT DON'T REALLY DO IT AS OFTEN! WHEN I TURN OR HIT A BUMP IN THE ROAD THE FRONT END RATTLED OR VIBRATING FROM IT! SOME DAYS WHEN I'M TRYING TO MAKE A U TURN IT SEEMS AS IF IT'S HAVING A HARD TIME TURNING! CHECK ENGINE LIGHT CONSTANTLY ON AND OFF! HAD IT CHECKED NOTHING IS COMING UP INDICATING A MISFIRE OR ANYTHING! THE GAS MILEAGE SUCKS! GET A FULL TUNE UP AND IT WILL RUN BETTER SPENDING ALL MY MONEY AND IT'S STILL A PIECE OF CRAP! *TR
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
WHILE DRIVING ON THE INTERSTATE THE VEHICLE WILL LOSE ALL POWER FOR VARYING AMOUNTS OF TIME. ENGINE WILL CONTINUE TO RUN AND VEHICLE DRIVES BUT DURING THIS POWER LOSS ALL LIGHTS, CRUISE CONTROL, A/C, AND INSTRUMENT CLUSTER ARE INOPERABLE. DRIVING CONDITIONS HAVE NOT CHANGED AND THESE SYMPTOMS HAVE SUDDENLY SHOWED UP.
NUMEROUS TIMES WHEN DRIVING EVERYTHING ELECTRICAL WILL GO OUT, THE DASH LIGHTS,HEADLIGHTS RADIO LIGHTS EVERYTHING LIKE THE CAR IS COMPLETELY OFF. ONE TIME I HIT THE DASH AND EVERYTHING CAME BACK ON ANOTHER TIME JUST TO SEE I OPENED MY DRIVER DOOR AND EVERYTHING CAME BACK ON WHEN I CLOSED THE DOOR BACK EVERYTHING WENT BACK OFF. IT STARTED AS RANDOM BUT IS NOW MORE AND MORE OFTEN. IT HAPPENS ALWAY WHEN I AM DRIVING.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
Lights on the dashboard were blinking, there were no turning signals, the gas gauge was not working, and the check engine light was flashing. My safety was put at risk because I could not let people know when I was turning. I took it to the dealer, and they said there were too many codes, but none were active for them to fix the problem. So, I have to drive the jeep, but this is dangerous. The warning keeps showing me that there is a problem with the ignition switch that was previously recalled. I want this taken care of, please.
1. Fuel tank started leaking on the top. 2. Middle backseat belt was stuck. It would not pull out. No matter what we tried it just got tighter and tighter, had to cut it. 3. Can't use seat warmer on passenger side because it will burn the person sitting there because the seat tore.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
1. Fuel tank started leaking on the top. 2. Middle backseat belt was stuck. It would not pull out. No matter what we tried it just got tighter and tighter, had to cut it. 3. Can't use seat warmer on passenger side because it will burn the person sitting there because the seat tore.
TL* THE CONSUMER OWNS A 2005 JEEP GRAND CHEROKEE. THE COBSUMER STATED THAT WHILE PULLING INTO THE DRIVEWAY, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO THE GARAGE. AS A RESULT, THE CONSUMER'S VEHICLE DESTROYED ANOTHER VEHICLE THAT WAS PARKED IN THE GARAGE. THE DRIVER SUSTAINED INJURIES TO THE CHEST AND ARMS. THE SEAT BELT FAILED TO RESTRAIN THE DRIVER AND THE FRONT DRIVER'S AND PASSENGER AIR BAGS FAILED TO DEPLOY. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 54,000. THE VIN WAS UNKNOWN. *AS
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
ELECTRONIC EQUIPMENT SHUTS OFF. THE ENGINE STAYS OPERATIONAL. AFFECTED EQUIPMENT INCLUDES A/C, LIGHTS (BOTH INTERIOR/EXTERIOR), WIPERS, AIRBAGS, LOCKS, WINDOWS, AND DASH GAUGES/COMPONENTS. THE ELECTRONIC EQUIPMENT IS NON-RESPONSIVE, WHICH COULD RESULT IN DEATH OR SERIOUS INJURY.
MY AIRBAG LIGHT HAS COME ON AND IT, HAS ME SCARE OF WHAT MIGHT HAPPEN AND MY TRUCK DRIVES LIKE IT HAS A TRANSMISSION PROBLEM. IT TAKES A WHILE CHANGING GEAR MY STEERING WHEEL MAKE A LOUD CLICKING SOUND AS I TURN.. WHILE DRIVING TURNING. THERE ARE SO MANY PROBLEMS WITH THIS TRUCK FROM DAY ONE.. *TR
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE DID NOT GO INTO FOUR WHEEL DRIVE WHENEVER THE "SERVICE FOUR WHEEL DRIVE SYSTEM" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FINAL DRIVE CONTROL MODULE WAS "FLASHED". THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ORDERED THE DEALER TO RECHECK THE REMEDY. THE DEALER WANTED TO PERFORM A DIAGNOSTIC EVALUATION, BUT NOT FOR FREE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AND THERE WAS A LOUD NOISE COMING FROM THE FOUR WHEEL DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
WON'T SPEED UP AND WHEN IS DOES IT GETS JAMMED AND IT SHAKES AND WHEN I BREAK ITS SHAKES EVEN WHEN I TURN. I JUST BOUGHT IT AND THEY ARE TELLING ME THAT IT'S EITHER THE MOTOR MESSED UP OR THE COMPUTER. THEY TOLD ME THAT IT'LL COST ME 3,000 I DON'T HAVE THAT. I SAVED UP FOR A HEAD TO BY IT. AND A MONTH AFTER I GOT IT IT'S MESSING UP. BUT WHEN I FIRST BOUGHT IT. I TOOK IT TO A SHOP AND IT THREW NO CODES NOTHING WAS WRONG WITH IT. IT TOOK ALL OF A MONTH TO BREAK DOWN ON ME. AND THE BATTERY WON'T STAY CHARGED THEY PUT IN A NEW BATTERY WHEN I FIRST GOT IT. THEN I HAD TO WARRANTY ANOTHER BECAUSE THAT ONE STOPPED WORKING. I JUST NEED HELP TO FIGURE OUT WHAT IS GOING ON.
ALL SAFETY RECALLS AND RECALLS HAVE NOT BEEN DONE
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE TRACTION CONTROL LIGHT ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE DECELERATED, THE RPMS REVVED, AND THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SPEED SENSOR AND THE TIRE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000. THE VIN WAS NOT AVAILABLE.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WITHIN 2-3 DAYS, THE AIR CONDITIONING UNIT FAILED COMPLETELY. THE CONTACT CONSULTED A LOCAL MECHANIC AND A LOCAL DEALER, WHOM BOTH ADVISED THAT A RED DYE WOULD HAVE TO BE ADDED TO THE VEHICLE IN ORDER TO DETERMINE IF THERE WAS A LEAK SOMEWHERE WITHIN THE UNIT. THE ENTIRE PROCESS WOULD TAKE APPROXIMATELY TWO WEEKS. THE DYE WAS ADDED TO THE VEHICLE HOWEVER, THE CONTACT STATED THAT THE FUMES WERE OFFENSIVELY STRONG AND TOXIC, ENTERING THROUGH THE VENTS AT ALL TIMES WHETHER THE AIR CONDITIONER WAS ACTIVATED OR NOT. THE DEALER ADVISED THE CONTACT THAT THE ENTIRE DASHBOARD WOULD HAVE TO BE REMOVED IN ORDER TO REPLACE THE EVAPORATOR COIL. THE REPAIR WOULD TAKE APPROXIMATELY EIGHT HOURS FOR $1,800 AT THE OWNERS EXPENSE. THE CONTACT STATED THAT THE INSTRUCTIONS REGARDING ADDING FREON TO THE VEHICLE ADVISED OF A POSSIBLE EXPLOSION, WHICH THE CONTACT BELIEVED WAS EXTREMELY DANGEROUS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT FREON WAS LEAKING ONTO HIS DRIVEWAY, WHICH THE CONTACT WAS CONCERNED BECAUSE IT WAS A TOXIC AND UNSAFE CHEMICAL. THE FAILURE MILEAGE WAS 104,000. THE CURRENT MILEAGE IS 114,000.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH WITH THE AIR CONDITIONER ACTIVATED, THE CONTACT NOTICED WARM AIR EMITTED THROUGH THE VENTS WITH AN UNUSUAL ODOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE AIR CONDITIONER EVAPORATOR WAS LEAKING. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. UPDATED 02/17/12 *BF THE CONSUMER STATED IN ORDER TO FIX THE PROBLEM, IT WOULD REQUIRE THE ENTIRE DASHBOARD AND STEERING COLUMN TO BE REMOVED. THE FAILURE HAS OCCURRED TWICE. ALSO, THE EVAPORATOR WAS REPLACED. UPDATED 03/21/12
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .