2024 Jeep Wrangler Owner Complaints

When in electric mode - and this happens at all different battery percentages - it will drive normally for a bit and I've watched the screen and seen the KW go up and down normally for electric and it seems perhaps once the battery has heated up (my assumption) it throttles electric power at 46 or 48KW, and then does not accelerate anymore and instead will lose power/speed (which is dangerous in traffic) and eventually switch over to Hybrid and a message about Electric mode temporarily unavailable. While waiting for hybrid to kick on my speed decreases by about 15mph. This has also happened when trying to take off from a complete stop. So you can only accelerate and very slowly to perhaps 20-25mph then no more speed , nothing then hybrid clicks on and electric mode temporarily unavailable. It is basically making electric mode useless and dangerous. It occurs almost every time I drive it now, originally it was sporadic and has started to be more.

NHTSA ID

11756438

Incident

Apr 24, 2026

The contact owns a 2024 Jeep Wrangler. The contact stated that while reversing, the rear-view camera intermittently displayed a distorted image. The dealer was contacted and advised the contact to take the vehicle for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 51,000.

NHTSA ID

11755952

Incident

Jun 10, 2026

Mileage

51,000 mi

I purchased my vehicle in March 2026 from the.dealership with a known active recall from November 2025 with fire risk, now there is an additional fire hazard recall and my vehicle is currently undriveable due to these recalls.

NHTSA ID

11755717

Incident

Aug 7, 2026

While driving my vehicle, I have noticed a significant decrease in power and a corresponding slowdown, particularly in traffic conditions. This has resulted in a near-miss collision with another vehicle in the rear. Furthermore, attempting to accelerate the vehicle has proven futile. ps. The dealer where I brought the vehicle is kinda giving me a hard time & I fear for my family safety. honestly I dont feel like the dealer was being completly honest.

NHTSA ID

11755568

Incident

Aug 7, 2026

Unresolved Death Wobble after four attempts, the vehicle has experienced the recurring death wobble, steering control issue that has been presented to the dealership 4 times for repair, despite the repair attempts the problem remains. Because the issue involves steering stability and control i no longer feel safe operating the vehicle. I am requesting this be documented as a safety issue

NHTSA ID

11755440

Incident

Aug 4, 2026

Engine temperature went up while driving. The warning light came on and I immediately pulled to the side of the road. After 6 minutes on the side of the road the engine started to smoke and then caught fire.

NHTSA ID

11755102

Incident

Aug 5, 2026

The contact owned a 2024 Jeep Wrangler. The contact stated that while driving approximately 20 MPH, black smoke was coming from the exhaust, and the husband smelled an abnormal burning odor entering the cabin of the vehicle. The contact pulled over to the shoulder of the road, and a fire started coming from under the hood. The contact stated that while her husband was attempting to unlatch the hood, after unlatching the front driver’s and passenger’s side hood latches and attempting to unlatch the 3rd hood latch, the fire rose and burned both hands. The local Fire Department arrived on the scene to extinguish the fire. The source of the fire was not yet determined. A Police report was not filed. No medical attention was sought; however, the contact's husband had fallen attempting to create distance between the fire and sustained a pulled shoulder, bruises on the right elbow, and right knee, while being pre-diagnosed with muscular dystrophy. The vehicle was towed by a local independent mechanic. The contact and her husband were on vacation when the vehicle caught on fire and the luggage with personal items were burned in the fire. The local dealer was not contacted. The vehicle was not diagnosed. Upon further investigation, the contact associated the failure with NHTSA Campaign Number: 26V363000 (Steering); however, parts were not available. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 8,000.

NHTSA ID

11753945

Incident

Jul 30, 2026

Mileage

8,000 mi

While driving on the highway, the vehicle suddenly lost power and would not accelerate beyond approximately 60 mph. This created a safety risk because I could not maintain normal highway traffic speed. I brought the vehicle to an authorized dealership, where a recall repair was performed. However, the same loss-of-power issue occurred again. After further inspection, the dealership informed me that the vehicle is subject to Safety Recall 78C and requires a complete engine replacement. I am not a technician and cannot determine the exact cause of the failure; I have relied on the dealership and Stellantis for diagnosis and repair. The dealership confirmed that the replacement engine is on backorder and the repair cannot be completed. My vehicle has been at the dealership since June 2, 2026, and has been unavailable for nearly two months. The vehicle is available for inspection upon request. Neither the dealership nor Stellantis has provided an estimated date for parts availability or repair completion. The timeline is UNKNOWN. The recall and engine replacement requirement were confirmed by the authorized dealership. The vehicle has not been inspected by police or insurance representatives. Manufacturer inspection is UNKNOWN. I do not recall any warning lamps or messages before the power loss occurred. I continue to make monthly lease payments for a vehicle I cannot use. No loaner vehicle was provided. Stellantis offers rental reimbursement of up to $50 per day, but this does not cover actual rental costs. Even the least expensive rentals in my area exceed $50 per day, requiring me to pay additional expenses out of pocket. This is the second time a manufacturer recall has caused an extended loss of vehicle use. A previous recall kept my vehicle unavailable for more than one month. My lease expires in February 2027, but I continue paying while the vehicle remains unusable. I requested a buyback due to the lack of a repair timeline, but Stellantis denied my request

NHTSA ID

11753706

Incident

Jun 2, 2026

I own a 2024 Jeep with approximately 44,000 miles. The dealership diagnosed a failed engine motor mount and quoted approximately $1,200 for the repair. I am concerned because the motor mount failed at relatively low mileage without any accident, misuse, or other known cause. When I asked the dealership why it failed, I was told there was “no reason” and that “it just happens.” They were unable to provide any additional explanation. I also asked whether there were any Technical Service Bulletins (TSBs) related to this issue and whether the repair should be covered under my remaining powertrain warranty. I was told the motor mount was not covered, but I was not given a clear explanation or shown the specific warranty exclusion. My concern is that a failed motor mount can allow excessive engine movement, which may affect vehicle operation, damage other components, or create a safety risk if it occurs while driving. I am submitting this complaint so the issue can be documented and investigated to determine whether this is a broader defect affecting similar vehicles.

NHTSA ID

11753598

Incident

Jul 29, 2026

I am submitting this complaint regarding my 2024 Jeep Wrangler due to serious and unresolved safety defects that render the vehicle unsafe for operation and present an immediate risk to public safety. One of the active safety recalls involves a condition in which the vehicle may suddenly lose power while driving. I have personally experienced this dangerous failure on three separate occasions while operating the vehicle. Each incident required me to return the Jeep to the dealership for repair. Despite three separate service visits and extended periods during which the dealership retained the vehicle, the recall has not been resolved and the underlying safety defect continues to persist. The risk of sudden power loss while driving creates an imminent and severe hazard, significantly increasing the likelihood of a crash that could result in serious injury or death to myself, my passengers, and other motorists. Despite repeated repair attempts, no permanent remedy has been provided. I have further been informed that no effective or final repair is currently available for this recall, leaving the vehicle in an unsafe and unresolved condition. Given the repeated failures and the ongoing inability to correct this defect, I consider this vehicle unsafe for operation on public roads. Immediate regulatory intervention is necessary to prevent potential harm. I respectfully urge the National Highway Traffic Safety Administration to initiate a prompt investigation into this matter and to take all appropriate enforcement actions to ensure that a timely, effective, and permanent remedy is provided to all affected vehicle owners without further delay. Thank you for your urgent attention to this critical safety issue.

NHTSA ID

11753290

Incident

Jul 5, 2026

My cat makes a strange loud noise when it starts up and begins driving. It also smells like smoke but none is seen. My daughter first noticed the smell and now ever since I got the engine recall done the sound is very loud and the smell of smoke persists. This is not normal or safe. The recalls being done are not fixing the problem and I would rather return a car that is not safe for my family! I cannot keep myself financially obligated to something that can kill myself or worse my children! Do something NOW!!!!

NHTSA ID

11752907

Incident

Sep 30, 2025

While on the way to work going about 60 mph my car came to a complete stop with a semi behind me. By the grace of God I was able to start it in time. It happened atleast 9 other times since then. Jeep has been made aware and when I went for the recall I asked if that was a symptom they said no but this happens a lot. Didn’t put it on the report. I have kids and family members who have been in my car when it happens and refuses to get in. It just shuts down without warning and on the display shows P Instead of D flashing. I want to return this car and have been risking my life and my families life every single time I drive it.

NHTSA ID

11752906

Incident

Sep 30, 2025

My vehicle has had issues since October of 2024, I bought it March 2024. The first problem that arose was the fuel door button wouldn’t work, the informant screen flickered, and engine light would come on and off all of this began after getting it serviced Oct 2024, I took back to the dealership 3 days later to get it diagnosed. The fuel tank isolation valve was the problem which caused the vehicle to not be able to be pumped, the gas would start spilling when attempted to pump, which left me stranded a few time. This was also causing the electrical flickering and shaking of the vehicle. They were able to fix the issue 3 months later after having the vehicle for a week, during those 3 months the vehicle was still shaking, the electrical components kept flickering or turning off, and it was difficult to pump gas. Last November the vehicle started shaking when I drove it, or stall in the middle of the road. My sensors would stay on for my mirrors even when no one was driving near me or just turn off. My informant screen would just show a black screen and wouldn’t turn on. My engine light turns on and off, so I took it in for the last two recalls to be fixed on June 3, 2026 (#78C 2023-2025 MY WL PHEV, 2024- 2025 JL PHEV 2.0L ESS E) & (#68C 2020-2025 JL & 2022-2026 WL PHEV HV BATTERY FIRES) and now the car hasn’t turned on since July 20, 2026. The dealership won’t send a tow although my car will not turn on because of the new software install they put in. I requested my service records to be sent to me and they refused and made me come in person for all my service receipts.

NHTSA ID

11752808

Incident

Oct 24, 2024

See attached document for complaint.

NHTSA ID

11752589

Incident

Jun 1, 2026

See attached document for complaint.

NHTSA ID

11752580

Incident

Jun 1, 2026

The contact owns a 2024 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V710000 (Electrical System). The contact stated that on two occasions, while stopped at a light and attempting to accelerate, the vehicle stalled. The vehicle was restarted. The contact stated that on a third occasion while driving, and slowing down to exit the highway, the vehicle stalled. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 15,000.

NHTSA ID

11752399

Incident

Jan 15, 2026

Mileage

15,000 mi

After recall 68C (NHTSA 25V-741), a software-only update applied after my high-voltage battery passed physical inspection, my 2024 Jeep Wrangler 4xe began severely limiting battery discharge power during normal driving. This was not present before the update. The vehicle limits high-voltage battery output during sustained load, such as climbing grades and highway merging, at states of charge as high as 75% or more, worsening as charge drops toward 50% and below. The limiting persists after the load is removed, continuing on flat ground and even while descending, showing it is held by control software rather than being a momentary response to demand. This is a safety concern because the power loss occurs without warning during the exact maneuvers that require power: accelerating up grades and merging into highway traffic. A sudden, sustained reduction in propulsion power while merging or climbing risks being unable to accelerate out of a hazard or keep pace with traffic. I captured OBD-II data from the battery control module during these events. The cooling system works correctly (coolant chilled about 25F below its starting temperature), yet available discharge power still dropped about 16% over 25 minutes, and one cell location stayed hot while the rest of the pack cooled. This indicates the software is derating the battery due to a single degraded cell (identified by the module as Cell 73) that the recall's own pass/fail inspection did not detect. Running the A/C gave only brief, partial recovery before the limit re-engaged. The remedy appears to mask rather than correct a battery cell defect, creating an unpredictable propulsion-power-loss condition that did not exist before. I request NHTSA review whether the 68C remedy is adequate and whether affected vehicles need battery inspection or replacement rather than a software derate.

NHTSA ID

11751968

Incident

Jul 5, 2026

My jeep bricked and would would not move. I reset uconnect to get it to my house and had it towed to the dealership. They performed a temporary fix. However, since 10/2026 there has been no final fix. I’m not sure how safe I am to drive this car I spent $63,000 on or how long is reasonable for a fix.

NHTSA ID

11751852

Incident

Oct 25, 2025

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The engine unexpectedly shut down while I was driving my 2024 Jeep Wrangler Rubicon at approximately 30 mph. There was no apparent cause for the shutdown. 2. How was your safety or the safety of others put at risk? The sudden engine shutdown caused an unexpected loss of power while the vehicle was moving in traffic. This created a safety hazard because I could no longer maintain speed and was at risk of being struck by other vehicles. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The vehicle has not yet been confirmed by a dealer or independent service center. They couldn’t fix problem because there is no software update to fix vehicle issue. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? "The vehicle has not been inspected by the dealership. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps, messages, or other symptoms before the engine shut down. In total there are 3 recalls that made this vehicle unreliable and a safety concern.

NHTSA ID

11751744

Incident

Oct 14, 2025

I was driving my 2024 Jeep Wrangler 4xe on a public road when the vehicle experienced a sudden loss of propulsion. Before driving, the check engine light was illuminated, and the air conditioner was blowing hot air instead of cold. Shortly after pulling onto the roadway and while approaching a stoplight, the vehicle lost power while it was still in motion and became inoperable, requiring it to be towed to the dealership. The dashboard displayed “Service Hybrid Electric Vehicle System.” The vehicle has fewer than 20,000 miles. I believe this is a serious safety concern because the loss of propulsion occurred while driving, leaving me stranded in traffic. I no longer feel confident in the safety and reliability of this vehicle.

NHTSA ID

11751410

Incident

Jul 16, 2026

I am filing a Recall Remedy Failure complaint regarding NHTSA Recall No. 26V-363 for my 2024 Jeep Wrangler Sahara. This safety recall was issued in June 2026 due to a fire risk that can occur while the vehicle is parked. Despite the recall having been announced, the recall status continues to state, “Recall incomplete, remedy not yet available.” I have contacted Stellantis on multiple occasions and have consistently been informed that no repair remedy is available, no replacement parts have been released, and there is no estimated timeline for when the defect will be corrected. The manufacturer and dealership has been unable to provide any meaningful interim safety measures or alternative solution. Because this defect involves a potential vehicle fire, I have been unable to safely use or park the vehicle. A reasonable amount of time has passed since the recall was announced, yet the manufacturer has still failed to provide a remedy as required under the National Traffic and Motor Vehicle Safety Act. I respectfully request that NHTSA investigate this matter as a Recall Remedy Failure and take appropriate enforcement action. I am also requesting that the manufacturer be required to provide an appropriate remedy, including a vehicle buyback if it is unable to remedy the safety defect within the timeframe required by federal law.

NHTSA ID

11751337

Incident

Jun 16, 2026

My 2024 Jeep Wrangler 4xe has been subject to four safety recalls in the ten months I have owned it, three involving vehicle fire risk: 56C/25V-527 (TPMS, completed), 68C/25V-741 (high-voltage battery cell separator damage/fire risk, completed), 78C/25V-766 (casting sand contamination of the engine), and 21D/26V-363 (electric hydraulic power steering pump overheating/fire risk). Recall 78C was announced November 6, 2025, warning that my engine may be contaminated with casting sand and may suffer catastrophic engine failure, a vehicle fire, or an unexpected and unrecoverable loss of propulsion. More than eight months later, no remedy has been performed on my vehicle and the recall remains open. Recall 21D is also open, with FCA instructing me to park outside and away from structures because the vehicle may catch fire even while parked with the ignition off. Under recall 68C I was previously instructed not to charge the vehicle.

NHTSA ID

11751272

Incident

Nov 6, 2025

"The vehicle suffered a sudden, catastrophic high-voltage powertrain failure while operating at highway speeds 300 miles away from home. The failure occurred immediately after the vehicle received the manufacturer's Safety Recall 68C / NHTSA Campaign Number 24V-814 software update. The software flash completely 'bricked' the high-voltage battery system, induced an immediate vehicle shutdown, and stripped all hybrid propulsion. This defect created an immediate and severe highway safety hazard, rendering the vehicle entirely inoperable on the spot. The manufacturer is currently replacing the defective hardware with an identical physical battery cell structure, which fails to permanently resolve the underlying thermal fire risk and recurring safety hazard."

NHTSA ID

11751106

Incident

Jun 22, 2026

The contact's father owns a 2024 Jeep Wrangler. The owner received notification of NHTSA Campaign Number: 26V363000 (Steering); however, the part to do the recall repair was not yet available. The dealer was contacted and informed that the earliest availability to inspect the vehicle was July 24, 2026, and the vehicle would be repaired later if necessary. The contact stated that the vehicle served as the daily mode of transportation for the owner, who was handicapped and required regular medical appointments. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet notified of the issue. The owner had not experienced a failure.

NHTSA ID

11751101

Incident

Jul 17, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request?Multiple components across four separate manufacturer safety recalls: (1) the high-voltage battery (Recall 68C), currently being replaced by the dealer; (2) the Hybrid Control Processor / drive system (Recall A7C); (3) the electric hydraulic power steering pump (Recall 21D); and (4) the 2.0L engine (Recall 78C, status disputed — see below). The vehicle is currently at the authorized dealer and is available for inspection there. How was your safety or the safety of others put at risk?Recalls 68C and 21D are both manufacturer-designated fire risks; 21D specifically carries an "URGENT: FIRE RISK WHEN PARKED" designation in NHTSA's own database. Recall A7C describes a loss of drive power without warning while driving, which the manufacturer states may cause a vehicle crash. I experienced a stalling event with the drive indicator blinking on 10/17/2025 (10,553 miles); UNKNOWN whether this was directly caused by the A7C defect, but the symptoms match the recall's description.Has the problem been reproduced or confirmed by a dealer or independent service center?The 68C battery failure has been confirmed by the dealer, who is currently performing a full battery replacement. UNKNOWN whether the 10/17/2025 stalling event was ever formally diagnosed as connected to Recall A7C; the dealer's repair order for that visit does not reference A7C or a root cause. UNKNOWN whether Recall 78C's applicability to my vehicle has been confirmed or denied by the dealer — see discrepancy described below.Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?The vehicle has been inspected and serviced multiple times by the manufacturer's authorized dealer. UNKNOWN whether any FCA/Stellantis field engineer or investigator has separately inspected it. No police involvement; no c

NHTSA ID

11750830

Incident

Jul 13, 2026