2024 Jeep Wrangler Problems

I own a 2024 Jeep Wrangler Rubicon. Since approximately 2,000 miles, the vehicle has experienced repeated hard shifting and jerking, especially when shifting between 2nd and 3rd gears. I have taken the vehicle to the dealership four times for repairs, but the problem continues. The dealership replaced the ECM/computer, performed transmission service, and worked on electrical issues. Despite these repairs, the problem continues. I am concerned about the safety and reliability of my vehicle. I request that NHTSA investigate this recurring transmission problem.

I purchased my 2025 Jeep Wrangler 4XE in December 2024. Shortly after the purchase I was notified of the 68C recall. This recall was associated with the Hybrid System Battery. After the recall and subsequent computer upgraded the performance of the vehicle was noticeably different. There was a significant loss of power and changes in the way the IC engine activated. After the the update the vehicle has noticeable acceleration and responsiveness issues. I feel this presents a safety issue that was not there at the original purchase time. I think Jeep has the responsibility to address these safety issues.

I purchased my 2025 Jeep Wrangler 4XE in December 2024. Shortly after the purchase I was notified of the 68C recall. This recall was associated with the Hybrid System Battery. After the recall and subsequent computer upgraded the performance of the vehicle was noticeably different. There was a significant loss of power and changes in the way the IC engine activated. After the the update the vehicle has noticeable acceleration and responsiveness issues. I feel this presents a safety issue that was not there at the original purchase time. I think Jeep has the responsibility to address these safety issues.

My jeep has been in the shop MULTIPLE times for a check engine light. Approximately 7-8 times. I've always been told, it's just giving 2-3 different codes and it's nothing to worry about. About a month ago, I was driving my Jeep and it just stopped running. I was sitting in the middle of a very busy intersection. I could not put it in natural to push it to the side of the road, I couldn't get it started, it was just doing nothing. For approximately 45 mins It sat in the middle of an intersection with people yelling at me, beeping at me, etc... When my wife arrived to help me get my stuff out of the vehicle, I tried it one more time and it started up. I then drove it immediately to the dealership. Every light on the dashboard was lit up and the engine was revving like a lawn mower. Got it to the dealership AGAIN was told the whole EV battery needed to be replaced. It's a 2024 Wrangler 4XE with around 15,000 miles on it. I think it's been in the shop longer than I've actually driven it the past couple of year. I will never buy another Jeep product.

I purchased my 2025 Jeep Wrangler 4XE in December 2024. Shortly after the purchase I was notified of the 68C recall. This recall was associated with the Hybrid System Battery. After the recall and subsequent computer upgraded the performance of the vehicle was noticeably different. There was a significant loss of power and changes in the way the IC engine activated. After the the update the vehicle has noticeable acceleration and responsiveness issues. I feel this presents a safety issue that was not there at the original purchase time. I think Jeep has the responsibility to address these safety issues.

To Whom It May Concern, I am writing to formally report a server, recurring vehicle safety defect regarding my 2024 Jeep Wrangler 4-Door Rubicon 4ex (Plug-in-Hybrid). This vehicle exhibits a dangerous, unpredictable, and violent side to side steering wheel vibration and front-axle shaking at highway speeds, commonly referred to as the “Death Wobble”. This condition causes a terrifying and immediate loss of steering control, posing an extreme safety hazard to myself, my passengers, and others drivers on the road. Vehicle information: Year: 2024 Make: Jeep Model: Wrangler 4-Door Rubicon 4xe Vin: [XXX] Current Mileage: 29,150 Description of Safety Defect and Incidents: The vehicle is equipped with premium factory Rubicon mechanical components, including a 3rd generation heavy-duty Dana 44 front axle, a Dana wide full-floating rear axle, Tru-lok front/rear electric locking differentials, 17-inch by 7.5 inch machined wheels, a 4:1 Rock-Trac heavy-duty full-time four-wheel-drive system, Off-Road Plus Mode, and a factory performance suspension. As a 4ex hybrid model, this vehicle also carries the added weight and specific chassis engineering of the high-voltage hybrid battery system. The violent steering wobble typically triggers at highway speeds (between 40-70 mph) immediately after the front tires encounter a bump, joint, or uneven surface on the pavement. Because of the substantial mass and unsprung weight of this heavy-duty, solid front axle setup combined with the factory performance suspension dynamics and specific 4ex vehicle weight distribution, the warranty replacements utilized by the dealership are structurally inadequate to control the harmonic forces once an oscillation begins. When triggered, the steering wheel shakes so violently that it is nearly impossible to maintain a firm grip, and the vehicle pulls unpredictably side to side. The only way to stop the shaking is to slam on the brakes and decelerate rapidly to a dangerous INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC

I own a 2024 Jeep Wrangler Plug in Hybrid Summit Trim Level. I currentl yhave approx 35k miles on vehicle. There has been a significant safety recall out on my vehicle since XXX. The recall code is A7C and it indicates that a software update over the airways could cause a restart of the system resulting in POWER LOSS. I've checked with the jeep dealer multiple times over the past year for the fix and they have no update. I just called jeep customer care and they have no update and are not offering any sort of remedy. Can you please help us? Thank you for your attention to this matter. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I own a 2024 Jeep Wrangler Rubicon. Since approximately 2,000 miles, the vehicle has experienced repeated hard shifting and jerking, especially when shifting between 2nd and 3rd gears. I have taken the vehicle to the dealership four times for repairs, but the problem continues. The dealership replaced the ECM/computer, performed transmission service, and worked on electrical issues. Despite these repairs, the problem continues. I am concerned about the safety and reliability of my vehicle. I request that NHTSA investigate this recurring transmission problem.

NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) FORMAL VEHICLE SAFETY COMPLAINT Date: [XXX] Complainant: [XXX] Vehicle: 2024 Jeep Wrangler 4xe Sahara Manufacturer: Jeep / Stellantis Selling Dealership: Mohawk Honda, New York Purchase Date: [XXX] Mileage at Purchase: 17,092 miles Mileage at [XXX]: 23,144 miles Mileage at [XXX]: 23,328 miles Date of Safety Incidents: [XXX] Stellantis Case Number: [XXX] 1. Nature of Safety Complaint I am reporting two serious incidents of sudden and unexpected loss of propulsion involving my 2024 Jeep Wrangler 4xe Sahara. Both incidents occurred on [XXX], shortly after I picked up my vehicle from Chrysler Dodge Jeep Ram of Clifton Park, New York, following recall-related service. During both incidents, my vehicle abruptly decelerated from approximately 50 miles per hour to approximately 20 miles per hour while traveling uphill. During the second incident, another vehicle was following behind me and nearly rear-ended my Jeep. I am extremely concerned that this defect creates a substantial risk of serious injury or death, particularly when traveling on highways or in heavy traffic. 2. Vehicle Purchase and Initial Service History I purchased this vehicle used from Mohawk Honda on [XXX], with 17,092 miles documented on the purchase paperwork. Before purchasing the Jeep, I specifically asked whether there were any outstanding safety recalls. I was informed that there were none. . Requested NHTSA Investigation I respectfully request that NHTSA: 1.Document both sudden loss-of-propulsion incidents involving my 2024 Jeep Wrangler 4xe Sahara. 2.Investigate whether these incidents are associated with Safety Recall A7C, recall 78C, or another vehicle defect. 3.Review the circumstances surrounding the vehicle's release following recall service. 4.Examine the relationship, if any, between the loss-of-propulsion incidents and the subsequent requirement for an INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving around 64 miles per hour when all of a sudden the jeep automatically dropped to 45mph. I also received a message that said service engine, see dealership. I had the car only 5 days when this happened

To Whom It May Concern, I am writing to formally report a server, recurring vehicle safety defect regarding my 2024 Jeep Wrangler 4-Door Rubicon 4ex (Plug-in-Hybrid). This vehicle exhibits a dangerous, unpredictable, and violent side to side steering wheel vibration and front-axle shaking at highway speeds, commonly referred to as the “Death Wobble”. This condition causes a terrifying and immediate loss of steering control, posing an extreme safety hazard to myself, my passengers, and others drivers on the road. Vehicle information: Year: 2024 Make: Jeep Model: Wrangler 4-Door Rubicon 4xe Vin: [XXX] Current Mileage: 29,150 Description of Safety Defect and Incidents: The vehicle is equipped with premium factory Rubicon mechanical components, including a 3rd generation heavy-duty Dana 44 front axle, a Dana wide full-floating rear axle, Tru-lok front/rear electric locking differentials, 17-inch by 7.5 inch machined wheels, a 4:1 Rock-Trac heavy-duty full-time four-wheel-drive system, Off-Road Plus Mode, and a factory performance suspension. As a 4ex hybrid model, this vehicle also carries the added weight and specific chassis engineering of the high-voltage hybrid battery system. The violent steering wobble typically triggers at highway speeds (between 40-70 mph) immediately after the front tires encounter a bump, joint, or uneven surface on the pavement. Because of the substantial mass and unsprung weight of this heavy-duty, solid front axle setup combined with the factory performance suspension dynamics and specific 4ex vehicle weight distribution, the warranty replacements utilized by the dealership are structurally inadequate to control the harmonic forces once an oscillation begins. When triggered, the steering wheel shakes so violently that it is nearly impossible to maintain a firm grip, and the vehicle pulls unpredictably side to side. The only way to stop the shaking is to slam on the brakes and decelerate rapidly to a dangerous INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC

On 8/16/2026 the vehicle seized completely while driving. No power. No steering. No brakes. Obv my safety and the safety of the passengers in the vehicles and trucks that had to avoid me was serious. My vehicle was towed to the closest dealership for repair. I picked the 'repaired' vehicle up on 9/23/26. Within a few miles of leaving the dealership with said repair, the vehicle once again lost all power while driving. No power. No brakes. No steering. This was on a 55mph highway and the safety risk for me and others was severe! As of today (10/25/2026) the vehicle is still in the dealership with multiple but unsuccessful repair attempts.

On 8/16/2026 the vehicle seized completely while driving. No power. No steering. No brakes. Obv my safety and the safety of the passengers in the vehicles and trucks that had to avoid me was serious. My vehicle was towed to the closest dealership for repair. I picked the 'repaired' vehicle up on 9/23/26. Within a few miles of leaving the dealership with said repair, the vehicle once again lost all power while driving. No power. No brakes. No steering. This was on a 55mph highway and the safety risk for me and others was severe! As of today (10/25/2026) the vehicle is still in the dealership with multiple but unsuccessful repair attempts.

Vehicle gas/brake pedal to close causing the other to be applied by mistake causing accidents

To Whom It May Concern, I am writing to formally report a server, recurring vehicle safety defect regarding my 2024 Jeep Wrangler 4-Door Rubicon 4ex (Plug-in-Hybrid). This vehicle exhibits a dangerous, unpredictable, and violent side to side steering wheel vibration and front-axle shaking at highway speeds, commonly referred to as the “Death Wobble”. This condition causes a terrifying and immediate loss of steering control, posing an extreme safety hazard to myself, my passengers, and others drivers on the road. Vehicle information: Year: 2024 Make: Jeep Model: Wrangler 4-Door Rubicon 4xe Vin: [XXX] Current Mileage: 29,150 Description of Safety Defect and Incidents: The vehicle is equipped with premium factory Rubicon mechanical components, including a 3rd generation heavy-duty Dana 44 front axle, a Dana wide full-floating rear axle, Tru-lok front/rear electric locking differentials, 17-inch by 7.5 inch machined wheels, a 4:1 Rock-Trac heavy-duty full-time four-wheel-drive system, Off-Road Plus Mode, and a factory performance suspension. As a 4ex hybrid model, this vehicle also carries the added weight and specific chassis engineering of the high-voltage hybrid battery system. The violent steering wobble typically triggers at highway speeds (between 40-70 mph) immediately after the front tires encounter a bump, joint, or uneven surface on the pavement. Because of the substantial mass and unsprung weight of this heavy-duty, solid front axle setup combined with the factory performance suspension dynamics and specific 4ex vehicle weight distribution, the warranty replacements utilized by the dealership are structurally inadequate to control the harmonic forces once an oscillation begins. When triggered, the steering wheel shakes so violently that it is nearly impossible to maintain a firm grip, and the vehicle pulls unpredictably side to side. The only way to stop the shaking is to slam on the brakes and decelerate rapidly to a dangerous INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC

Violent, uncontrollable front-end steering oscillation (commonly known as 'Death Wobble') occurred while driving on the highway at approximately [Insert Speed, e.g., 55–65 mph] after hitting a [pothole / expansion joint / bump]. The steering wheel shook violently back and forth, causing a severe loss of steering control. The forceful vibration did not subside until slowing down significantly to a speed of [Insert Speed, e.g., 20 mph] on the shoulder of the road. The vehicle is completely stock, has 44,000 miles, and the factory bumper-to-bumper warranty has expired. This rapid shaking creates a severe and sudden highway safety hazard.

Purchased a brand new 2024 Jeep Wrangler from dealer in 2024. Car had brand new Nexen Roadian HTX2 tires on it. 2 years and 14k miles. One of the tires blew recently and I brought them in to be inspected and was told they are unsafe due to significant dry rot and wear. They are exhibiting premature weather cracking, but the car has been garaged and driven normally and tires rotated/cared for under normal expectations. Nexen is refusing to replace or repair, however this is a manufacturing defect and not environmental. The problem was confirmed by 2 dealerships and multiple claims with the BBB online. This does not fall under their mileage warranty and shouldn't - it's a defect and warrants a recall. I have Roadian HTX2's DOT code is 18EA AHAH 2424 size is 245 / 75R / 17 All 4 tires are exhibiting the same issue!

All four (4) brand new tires failed Pennsylvania inspection less than two years, 18,881 miles, 5/32nds inch tread remaining due to dry rot (rubber material breakdown due to poor manufacturing and workmanship). Nexen denied both of my warranty claims for a pro-rata refund, and Better Business Bureau of Akron was unable to resolve.

I took my car to the dealership that sold it to me in XXX for oil change and I told them I was noticing it was swerving left and right and they said that's how jeeps drive, then I took it for recall in [XXX] Jeep dealer and they checked the recall and I told them about the swerving and again they told me it's they way jeeps drive. I then took it again becasue by XXX my front passenger was completely bald and all they did was quote me tires. I took it finally to Taylor on XXX and came back the steering damper was worn out. They couldn't tell me why my tires were messed up. They told me they don't know what's wrong with tires, all I could do is get new tires and alignment to see if that helped. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Unresolved Death Wobble after four attempts, the vehicle has experienced the recurring death wobble, steering control issue that has been presented to the dealership 4 times for repair, despite the repair attempts the problem remains. Because the issue involves steering stability and control i no longer feel safe operating the vehicle. I am requesting this be documented as a safety issue

BACK OVER PREVENTION/BACK UP CAMERA SENSING SYSTEM Rearview image does not always power on, has delay powering, and/or sticks while displaying in the wrong direction misleading surrounding area. Because of this issue I had backed up into a smaller car in my blind spot, telling me It wasn't in my backup zone. This complaint prior to the accident, was told to me that it was an electrical systems update that was in the works. This still being an issue after almost 2 years. I have video footage of the malfunctioning backup camera, in all states. Delayed, stuck in wrong direction, and showing back up camera while driving forward.

2024 Wrangler RHD. After being parked overnight pushing the start button clicks once as if the battery is weak. A second push of the start button the Jeep starts normally. Also, the clock resets itself 4 hours ahead. The HVAC temperature resets itself to 72 degrees regardless of where it was when parked. When shifting into reverse the backup camera displays a blue screen. Dealership is going to ensure software is current and check the battery. This is an ongoing issue.

Upon starting the vehicle, dashboard airbag light comes on in conjunction with error message "Airbag system disabled" in conjunction with SOS light illuminated and error message "SOS Services Unavailable" displayed in vehicle infotainment system. After driving between 10-30 minutes, all warning lights go off and no further issues arise as long as vehicle is in operation. Errors reoccure after turning vehicle off then back on again.

The contact's sister owns a 2024 Jeep Wrangler. The contact stated that while driving at 2 MPH and turning, the vehicle crashed into a light pole and the air bag violently deployed. The contact sustained whiplash, a bruise on the left hand, arm, and head. The air bag struck the contact on the nose. There was smoke from the air bag. The SOS message was displayed, and the Police were alerted. The Police Officer stated that the air bag should not have deployed and was caused by a sensor failure. The vehicle was towed to the dealer. The vehicle was scheduled for repair.

Instrument cluster panel and all warning lights, fuel gage, speedometer, tire pressure, temperature sensor, etc. as well as all info on app unable to access. no warning lights which could cause crash without prior warning. controls and displays failed to illuminate and were not visible. unable to see in daylight or at night. Dealer verified internal failure in IPC, would not repair under recall, said was outside of warranty.

Vehicle did over the air software update overnight. First drive the vehicle after approximately half a mile engine stalled out electronics went off. Vehicle lost communication with key would not restart. MIL light showing many codes on reader. Several power cycles vehicle run, but cut out further three times once on a freeway underpass. The hazard flashing lights would not work dead on key. Restarted it after five seconds limped to parking lot. Came back after shopping vehicle seems OK. Very dangerous issue complete loss of power.

The first time this happened I was in Maryland, while reversing out of a parking spot onto [XXX] , the Jeep just shut off, just before that every light on the panel went off and the ABS, Powertrain just to name a few failed. I was stuck 3/4 out of the spot when the shutdown occurred, the steering wheel locked, gear shift wouldn’t move and when I tried to press the brake it wouldn’t go down. I had to hit the ignition to reset it while out in oncoming traffic, after 2 attempts, I was able to get it started and shift into park, then drive and then pull in. During this time the check engine light was on. When I returned to NH I took it to the dealership ( Bonneville & son) they had it for nearly 2 weeks, determined it was the alternator output. They ordered a new one but due to a sku error in jeeps system, it was the wrong part, so they had it an additional 4 days. Today [XXX], I was pulling Symmes Dr to park at the park and ride in Londonderry. While going around a curve, the jeep did the same thing and just shut off at 32mph. Steering wheel locked up, everything went dark on all screens, I could not brake or accelerate. There was no space on the side of the road, there was a line of 3 cars on the opposite lane and there was a tractor trailer in my rearview mirror shuttering. He was able to stop at an angle but was stopped less than 4 feet from my rear bumper. When I saw it in the mirror, I thought that was it. I was almost killed today due to jeeps complacency. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I had several safety concerns regarding the 2024 Jeep Wrangler that I purchased and subsequently traded in after only 31 days due to multiple issues that I believe may compromise vehicle safety. Upon purchasing the vehicle, I noticed that the front inner splash guards were loose. After the dealership, Tyson’s Motors in Shorewood, IL, replaced both splash guards, I discovered that the front left splash guard had plugs that fell out, exposing critical hoses underneath. This issue raised immediate concerns about the potential for damage to these hoses and the vehicle's overall safety. In addition to the splash guard issue, I experienced further safety concerns, including screws from the inside speakers located between the front and rear seats falling off while driving, as well as a loose headlight pin. These problems not only posed a risk to my safety but also created an environment of uncertainty regarding the overall reliability of the vehicle. Due to these ongoing issues, I felt it necessary to trade in the Wrangler for an identical model, as I believed the original vehicle was possibly faulty. Unfortunately, the replacement vehicle caused me injury just two days later, which I have also reported to the NHTSA, dealership and Jeep. I believe these issues warrant serious attention and investigation to prevent potential safety hazards for other drivers, passengers, and those driving on the road.