RoadVitals

2015 Keystone Alpine

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Oct 27, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2015 Keystone Alpine, most frequently naming the body & structure, other / unspecified and suspension categories. 3 safety recalls have been issued covering this model year; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure125.0%
  • Other / unspecified125.0%
  • Suspension125.0%
  • Tires & wheels125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V755000

EQUIPMENT

Nov 22, 2017
1,205,997 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV CompanyManufacturer number 17-307View on NHTSA.gov
15V499000

STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT

Aug 10, 2015
405 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling certain model year 2014-2015 Keystone Avalanche recreational vehicles, model 355RK, manufactured from May 6, 2013, through April 24, 2014; model year 2015-2016 Keystone Alpine, models 3100RL, 3101RL, 3555RL, 3556RL, 3590RS, 3591RS, 3600RS, 3601RS, and 3730RS, manufactured from October 8, 2014, through July 28, 2015; and model year 2016 Keystone Laredo, models 325RL, 350FB, and 355RL, manufactured from July 13, 2015, through July 21, 2015. The affected vehicles may be equipped with a rear window that has a sticker labeling it as an emergency exit sticker. However, this window may be partially blocked by the rear ladder and was not intended to be a secondary emergency exit.
The risk: In the event of an emergency, occupants could try to escape through the rear window, but would not be able to. This delay in their escape may increase the risk of injury.
The remedy: Keystone has notified owners, and dealers will remove the emergency exit sticker, free of charge. The recall began on August 17, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-233.
Keystone RV CompanyManufacturer number 15-233View on NHTSA.gov
15V317000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

May 27, 2015
1,529 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling certain model year 2015 Keystone Sprinter, Cougar, Montana, Montana High Country, Outback, Bullet, Avalanche, Alpine, Fuzion, Impact, Laredo, Raptor, Carbon, and Passport, and Dutchmen Kodiak, Aerolite, Denali, and Voltage vehicles. In the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally while the vehicle is in motion.
The risk: If the room extends while vehicle is in motion, there is an increased risk of a crash.
The remedy: Keystone has notified owners, and dealers will replace the screws that secure the drive chain, free of charge. The recall began on June 18, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-225.
Keystone RV CompanyManufacturer number 15-225View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Oct 27, 2019

TWO TIRE FAILURES WITHIN 100 MILES, ONE ON EACH SIDE OF TRAVEL TRAILER. TIRES WERE ABOUT A YEAR OLD AND HAD WELL UNDER 5,000 MILES. TIRES WERE INFLATED TO MAX RECOMMENDED PSI AND TIRES/HUBS WERE INSPECTED A FEW HOURS BEFORE THE INCIDENTS OCCURRED. TRAILER WEIGHT WAS WELL UNDER MAX WEIGHT ALLOWED AND WELL WITHIN THE RATINGS OF THE TIRES. EACH FAILURE OCCURRED WHILE DRIVING 60MPH ON HIGHWAY. TREAD SUDDENLY SEPARATED. TREAD SLAPPED UNDERSIDE AND SIDE OF TRAILER, RIPPING OUT PLYWOOD, INSULATION, SKIRTING, RUBBER SEALS, WIRING, ETC. SEVERAL THOUSAND DOLLARS WORTH OF DAMAGE.

NHTSA ID
11271385
Incident
Oct 22, 2019
Suspension
Filed Feb 10, 2017

I WAS TAKING MY FIFTH WHEEL FROM MY HOUSE AND PUTTING IT IN TO STORAGE, ABOUT 4 MILES AWAY. I NOTICED WHEN ARRIVING, MY FIFTH WHEEL CAMPER WAS LEANING TO THE RIGHT. I CHECKED UNDER THE CAMPER AND NOTICED THE RIGHT REAR LEAF SPRING WAS NOT IN THE REAR HANGER BRACKET AND WAS LODGED UP INSIDE THE FRAME. I ALSO NOTICED RUBBING TO THE RIGHT REAR TIRE DUE TO THE SUSPENSION SYSTEM / LEAF SPRING. I USED THE HYDRAULIC LEVELING SYSTEM AND A PRY BAR AND HAMMER TO GET THE LEAF SPRING BACK IN TO THE REAR HANGER BRACKET. I THEN INSTALLED A HIGH TENSION BOLT I PURCHASED FROM FASTENAL TO GET IT TO A RV DEALERSHIP ABOUT 15 MILES AWAY. THE RV DEALER SERVICE DEPT. INSTALLED A NEW LIPPERT BOLT. THE ROADS FROM MY HOUSE TO THE STORAGE UNIT ARE OF VERY GOOD CONDITION AND A FEW TURNS FROM STREET TO STREET. I WAS DRIVING NO MORE THAN 45 MPH. I AM WONDERING WHAT DAMAGE MIGHT HAVE OCCURRED IF I WERE ON THE INTERSTATE TRAVELING AT A HIGHER RATE OF SPEED AND THIS LIPPERT BOLT OR ANOTHER OF THE ELEVEN HAPPENS TO SHEAR.

NHTSA ID
10953861
Incident
Oct 21, 2016
Mileage
10,000 mi
Body & structureOther / unspecified
Filed Sep 13, 2016

TL* THE CONTACT OWNS A 2015 KEYSTONE ALPINE TRAILER. WHILE DRIVING APPROXIMATELY 55 MPH, THE ROOF BEGAN TO DETACH. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THERE WAS A MANUFACTURER DEFECT DUE TO THE FACT THAT THERE WAS NOT ENOUGH ADHESIVE ON THE VEHICLE TO KEEP THE ROOF ATTACHED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 11/07/16*LJ THE CONSUMER STATED WHILE DRIVING DOWN THE HIGHWAY, THE ROOF STARTED FLAPPING . IT WAS DETERMINED IT WAS A MANUFACTURING DEFECT. KEYSTONE COVERED THE COSTS. UPDATED 11/30/16.*JB

NHTSA ID
10906175
Incident
Aug 7, 2016

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

14-215

SUSPENSION

KEYSTONE RV COMPANY: CAMPAIGN BEING CONDUCTED ON CERTAIN 2015 KEYSTONE TRAVEL TRAILERS AND FIFTH WHELS. *LJ

14-215

SUSPENSION

THIS OWNER NOTIFICATION 14-215 INVOLVES UNITS WITH THE OCTAGON CORRECT TRACK CAM PLATE MANUFACTURED OUT OF SPECIFICATION. IF THE HANGER HAS THE DEFECT PART AND THE INVOLVED COMPONENT HAS BEEN ADJUSTED FROM THE ORIGINAL MANUFACTURING SETTING, IT MAY ALLOW EXCESSIVE SUSPENSION MOVEMENT POSSIBLY CAUSING ABNORMAL WEAR OF THE SUSPENSION COMPONENTS OR TIRES. THE COMPONENT, AS INSTALLED AND NOT HAVING BEEN ADJUSTED, POSES NO SAFETY PROBLEM AND SHOULD BE INSPECTED FOR THE CONDITION AND REPLACED ALLOWING ADJUSTMENT IN THE FUTURE SHOULD IT BE REQUIRED.

14-215

EQUIPMENT

THIS COMMUNICATION IS INFORMING DEALERSHIP SERVICE DEPARTMENTS OF OWNER NOTIFICATION 14-215 FOR THE OCTAGON CORRECT TRACK CAM PLATE MANUFACTURED OUT OF SPECIFICATION.

14-215

EQUIPMENT

THIS COMMUNICATION IS THE OWNER NOTIFICATION 14-215 FOR THE OCTAGON CORRECT TRACK CAM PLATE MANUFACTURED OUT OF SPECIFICATION.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Keystone Alpine by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2025010—
2024100—
2023010—
20221040—
2021610—
2020510—
2019110—
2018310—
2017120—
2016430—
2015Viewing330—
2014130—
2013720—
2012210—
2011240—
2010130—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.