RoadVitals

2013 Keystone Alpine

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Sep 15, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 7 NHTSA owner-reported complaints for the 2013 Keystone Alpine, most frequently naming the tires & wheels, other / unspecified and electrical categories. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels440.0%
  • Other / unspecified330.0%
  • Electrical220.0%
  • Body & structure110.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V755000

EQUIPMENT

Nov 22, 2017
1,205,997 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV CompanyManufacturer number 17-307View on NHTSA.gov
13V155000

EQUIPMENT

Apr 23, 2013
6,561 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.
The risk: If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.
The remedy: Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.
Keystone RV CompanyManufacturer number 13-193View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Sep 15, 2015

TL* THE CONTACT OWNS A 2013 KEYSTONE ALPINE TRAILER EQUIPPED WITH POWER KING TOWMAX TIRES, SIZE ST235/80R16 (NA). WHILE DRIVING APPROXIMATELY 55 MPH, THE REAR PASSENGER SIDE TIRE EXPERIENCED A BLOW OUT. APPROXIMATELY 200 MILES LATER, THE FRONT PASSENGER SIDE TIRE EXPERIENCED A BLOW OUT. APPROXIMATELY 400 MILES LATER, THE FRONT DRIVER SIDE TIRE EXPERIENCED A BLOW OUT. THE CONTACT INDICATED THAT THE FAILURES ALL OCCURRED DURING THE SAME TRIP. THE CONTACT DISCOVERED DAMAGE TO THE REAR DRIVER SIDE TIRE AND REMOVED THE TIRE FROM THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE FAILURE MILEAGE WAS 5,000 AND THE TIRE FAILURE MILEAGE WAS 4,000.

NHTSA ID
10763819
Incident
Aug 10, 2015
Mileage
5,000 mi
Other / unspecified
Filed Jul 26, 2015

THIS IS THE SECOND BLOW OUT, THE LAST TWO TIMES OUT WITHIN A MONTH. THE TIRES FAILED ON OPPOSITE SIDES OF THE RV, TIRE PRESSURES WERE CHECKED AND TOP OFF AFTER WINTER STORAGE (INDOORS). BOTH TRIPS THE OUTDOOR TEMPERATURE WAS APPROXIMATELY 90 DEGREES. BOTH SIDES OF THE RV WERE DAMAGED AFTER THE BLOW OUTS, METAL SIDING AND FENDER WELL PARTS WERE DESTROYED.

NHTSA ID
10743545
Incident
Jul 26, 2015
Tires & wheels
Filed Oct 2, 2014

TL* THE CONTACT OWNS A 2013 KEYSTONE ALPINE RECREATIONAL TRAILER EQUIPPED WITH POWER KING TOW MAX TIRES, SIZE: ST235/80R16E (NA). WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT PASSENGER SIDE TIRE TREAD SEPARATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THREE TIRES EXPERIENCED TREAD SEPARATION. THE LOCATION OF THE DEFECTIVE TIRES WERE UNKNOWN. THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 800.

NHTSA ID
10640849
Incident
Sep 18, 2014
Mileage
800 mi
ElectricalOther / unspecified
Filed Sep 25, 2014

TL* THE CONTACT OWNS A 2013 KEYSTONE ALPINE RV BEING TOWED BY A 2013 DODGE RAM 3500. THE CONTACT STATED THAT THE MICROWAVE FREQUENTLY TURNED ON AND OFF. THE MICROWAVE CONVECTION OVEN WAS MANUFACTURED IN JANUARY OF 2013, MODEL NUMBER CFMV154CLS AND SERIAL NUMBER KG30102106. THE CONTACT NOTICED THAT ITEMS INSIDE OR NEAR THE MICROWAVE BURNED WHEN THE UNIT WAS NOT ACTIVATED. AS AN INTERIM REPAIR, THE CONTACT DISCONNECTED THE MICROWAVE TO PREVENT THE POSSIBILITY OF A FIRE. THE MANUFACTURER STATED THAT THE UNIT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V136000 (ELECTRICAL SYSTEM). THE FAILURE WAS NOT REMEDIED. THE RV WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

NHTSA ID
10638847
Incident
Sep 19, 2014
Mileage
15,000 mi
Tires & wheels
Filed Sep 23, 2014

RV WITH 1088 MILES ON TIRES. HAD A BLOWOUT ON THE FREEWAY. TIRE COMPLETELY SHREDDED WITH TREAD SEPARATED THROUGHOUT. WHEN WE HAD THE TIRES REPLACED 3/5 TIRES WERE DAMAGED. 1 SHREDDED THAT CAUSED THE BLOWOUT AND TWO OTHER WITH LARGEST BLOBS INSIDE THE TIRE. THESE TYPE OF TIRES ARE VERY UNSAFE AND SHOULD BE REMOVED FROM THE MARKET. *TR

NHTSA ID
10638576
Incident
Sep 5, 2014
Mileage
1,088 mi
Body & structureElectricalOther / unspecified
Filed Jan 14, 2014

I AM A RETIRED AIRFORCE AIRCRAFT TECHNICAN.I HAVE A CDL. THEREFORE,I KNOW THE IMPORTANCE OF PROPER VEHICLE MAINTENANCE. THERE HAS ONLY BEEN 2 TRIPS(PGH.PA. & DALLAS,TEX.)ON THIS RV SINCE PURCHASED.ON THE DAY IN QUESTION,I CHECKED AIR PRESSURE OF ALL TIRES(TOW VEHICLE & RV).I WAS ON I-20 EASTBOUND ABOUT 65 MI. FROM DALLAS,TEXAS WHEN,I HEARD A LOUD BANG.THE RVPASSENGER SIDE FRONT TIRE BLEW OUT.IN ADDITION TO THE BLOWN TIRE,DAMAGE WAS DONE TO SLIDE OUT.I HAD NO PRIOR INDICATION THAT ANYTHING WAS WRONG WITH THE 5TH WHEEL I WAS TOWING.I HAD NOT RUN OVER ANYTHING THAT WOULD HAVE CAUSED DAMAGE TO THE TIRE.I DID NOT EXCEED THE MAXIMUM SPEED OF 65MPH RECOMMENDED BY TIRE MANUFACTURER(POWER KING TOWMAX STR 235/80R16E).I HAVE BEEN TOWING RV'S FOR OVER 7 YRS. I HAVE NEVER HAD A TIRE ISSUE UNTIL NOW. I ACQUIRED THE KEYSTONE ALPINE 3600RS ON 4/28/2013 AND HAVE HAD PROBLEMS WITH IT FROM DAY ONE. I HAVE LEARNED TOO LATE AND TO MY DISMAY ABOUT ALL THE BLOW-OUT PROBLEMS WITH THE POWER KING TOWMAX TIRES VIA THE INTERNET.I FEEL THAT MY LIFE WILL BE IN JEOPARDY IF I CONTINUE TOWING WITH THESE DEFECTIVE TIRES. NOT TO MENTION,WORRYING ABOUT ANOTHER POSSIBLE BLOW-OUT.THESE TIRES SHOULD BE RECALLED.I FEEL THESE TIRES ARE NOT THE PROPER SIZE TIRES TO BE INSTALLED ON MY CURRENT RV.MY PREVIOUS 5TH WHEEL HAD A GVWR OF 16,000 LBS AND TIRE SIZE OF LT235/85R16 LOAD RANGE G (110 PSI).HOWEVER,THE GVWR OF THE KEYSTONE ALPINE I NOW HAVE IS 15,500 LBS WITH TIRE SIZE OF ST 235/80R16 LOAD RANGE E. I FEEL THESE TIRES ARE NOT CAPABLE OF HANDLING THE WEIGHT OF MY KEYSTONE ALPINE 5TH WHEEL.I FEEL KEYSTONE RV CORPORATION SHOULD HAVE TO PAY FOR DAMAGES TO MY RV AND REPLACE ALL TIRES AND ASSOCIATED HARDWARE (I.E. PROPER RIMS TO HANDLE LOAD RANGE G TIRES AND BRAKE DRUMS WITH PROPER SIZE LUG NUT STUDS FOR UPGRADED RIMS). WHEN WILL ANYTHING BE DONE ABOUT THESE TIRES? DOES SOMEONE HAVE TO GET INJURED OR DIE FIRST!!!!!! *TR

NHTSA ID
10559825
Incident
Dec 28, 2013
Mileage
3,065 mi
Tires & wheels
Filed Jan 3, 2014

WE BOUGHT A KEYSTONE ALPINE NOV 2012 AND MADE 5000 MILES ON THE 5TH WHEEL TIRES. TRAVELING FROM MPLS TO MADISON WI HAD A BLOW OUT CAUSING SEVERAL THOUSANDS OF DOLLARS TO THE 5TH WHEEL PLUS THE WRECKER SERVICE FEES. THIS WAS ON A TWO LANE HIGHWAY AND PARTS OF THE TIRE WENT ALL OVER INTO THE OPPOSITE LANE CAUSING GREAT DANGER THE TIRE WAS A TOWNMASTER ST235/80R16. WE ENDED UP HAVING TO BUY 4 NEW FIRESTONE TIRES TO ENSURE OUR SAFETY. *TR

NHTSA ID
10558385
Incident
Dec 20, 2013
Mileage
5,000 mi

Compare model years

Complaint and recall counts across every year of this model

Keystone Alpine by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2025010—
2024100—
2023010—
20221040—
2021610—
2020510—
2019110—
2018310—
2017120—
2016430—
2015330—
2014130—
2013Viewing720—
2012210—
2011240—
2010130—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.