RoadVitals

2010 Keystone Bullet

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jun 14, 2011
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2010 Keystone Bullet, most frequently naming the body & structure and brakes categories. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure150.0%
  • Brakes150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT

Nov 22, 2017
1,205,997 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV CompanyManufacturer number 17-307View on NHTSA.gov

EQUIPMENT

Jul 28, 2009
710 units potentially affected
The defect: KEYSTONE RV IS RECALLING CERTAIN MODEL YEAR 2010 RECREATIONAL VEHICLES MANUFACTURED FROM MAY 12 THROUGH JUNE 19, 2009. THE GLASS MAY NOT BE PROPERLY ADHERED TO THE DOOR IN CERTAIN MICHEF BRAND MODEL EM925RZT MICROWAVE OVENS. ONLY THOSE VEHICLES WITH THE FOLLOWING MICHEF MICROWAVE SERIAL NUMBER RANGE 1363901000001 AND 1353901000756 ARE INCLUDED IN THE RECALL.
The risk: THE MICROWAVE IS INSTALLED IN AN OVERHEAD CABINET. THE GLASS COULD FALL OUT AND INJURE A NEARBY PERSON.
The remedy: KEYSTONE RV WILL NOTIFY OWNERS AND REPLACE THE MICROWAVE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 17, 2009. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
KEYSTONE RV COMPANYManufacturer number 09-123View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Jun 14, 2011

I HAVE BEEN ON A 10,000 MILE THREE MONTH LONG TRIP IN MY COUGAR KEYSTONE 275 TRAVEL TRAILER. I NOTICED MY TRAILER BRAKES WERE NOT AS EFFECTIVE AS THEY SHOULD BE, SO I WENT UNDER THE TRAILER AND FOUND THAT THE WIRING FOR THE FRONT AXLE'S ELECTRIC BRAKES WAS RUBBING AGAINST THE TIRE, AND THAT THE INSULATION WAS ABRADED OFF OF PART OF THE WIRE. I JACKED UP THE TRAILER AND HAD MY WIFE APPLY THE BRAKES WHILE I ROTATED THE TIRE. THE BRAKES WERE NOT WORKING, AS THE COPPER CONDUCTOR WAS BROKEN. I SPLICED THE WIRE TOGETHER USING WATER PROOF WIRE NUTS WHICH I THEN COATED WITH SILICONE SEALANT. THE BRAKES WORKED. I USED PLASTIC WIRE TIES TO SECURE THE WIRE TO THE SPRING HANGER, AWAY FROM THE TIRE. THIS COULD HAVE BEEN CATASTROPHIC HAD I NEEDED TO BRAKE HARD TO AVOID AN ACCIDENT. THE BRAKE WIRE HAD WORKED ITS WAY OUT WHERE IT EXITS THE FRAME. THERE WAS ENOUGH EXTRA LENGTH FOR IT TO EXTEND ALL THE WAY TO THE TIRE WALL WHERE IT BEGAN RUBBING. NOTE: YOUR MODEL DESCRIPTORS FOR KEYSTONE DO NOT INCLUDE COUGAR TRAILERS. THIS IS AN OMISSION. I ENTERED BULLET AS THE MODEL AS COUGAR WAS OMITTED FOR THE LIST. ALSO, I WAS UNABLE TO ENTER THE TRAILER'S VIN, AS IT HAS MORE DIGITS THAN IT IS POSSIBLE TO ENTER ON YOUR FORM. *TR

NHTSA ID
10406879
Incident
May 2, 2011
Mileage
8,200 mi
Body & structure
Filed Aug 24, 2009

TL*THE CONTACT OWNS A 2010 TRAIL MANOR ELKMONT TRAILER. THE CONTACT NOTICED THAT WHENEVER IT RAINS HEAVILY THAT THE OUTSIDE VENTS FOR THE REFRIGERATOR AND FREEZER BECOME WET WHICH LEADS TO THE ELECTRICAL CORDS OF THE EQUIPMENT TO BECOME WET. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP AND THE CONTACT NOTICED BEFOREHAND THAT THE TRAILER HAD A PREVIOUS LEAK PROBLEM. THE CURRENT AND FAILURE MILEAGE WAS AT 2000. BML

NHTSA ID
10281519
Incident
Aug 23, 2009
Mileage
2,000 mi

Compare model years

Complaint and recall counts across every year of this model

Keystone Bullet by model year
YearComplaintsRecallsInvestigationsIssue Index
2025000
2024000
2023010
2022030
2021330
2020130
2019240
2018210
2017420
2016330
2015140
2014450
2013240
2012020
2011130
2010Viewing220
2009010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.