RoadVitals

2009 Keystone Passport

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Aug 1, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2009 Keystone Passport, most frequently naming the tires & wheels category. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V755000

EQUIPMENT

Nov 22, 2017
1,205,997 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV CompanyManufacturer number 17-307View on NHTSA.gov
08V220000

EQUIPMENT:OTHER:LABELS

May 15, 2008
259 units potentially affected
The defect: KEYSTONE RV IS RECALLING 259 MY 2008-2009 PASSPORT TRAVEL TRAILERS, MODEL 290BH. THERE IS INCORRECT INFORMATION ON THE FEDERAL IDENTIFICATION LABEL WHICH FAILS TO CONFORM TO THE REQUIREMENTS OF PART 567, "CERTIFICATION." THE LABEL LISTS THE AXLE CAPACITY AT 4400 LBS AND IT SHOULD BE 3500 LBS.
The risk: THE PURPOSE OF THIS PART IS TO SPECIFY THE CONTENT AND LOCATION OF, AND OTHER REQUIREMENTS FOR, THE CERTIFICATION LABEL TO BE AFFIXED TO MOTOR VEHICLES TO ADDRESS CERTIFICATION-RELATED DUTIES AND LIABILITIES, AND TO PROVIDE THE CONSUMER WITH INFORMATION TO ASSIST HIM OR HER IN DETERMINING WHICH OF THE FEDERAL MOTOR VEHICLE SAFETY STANDARDS ARE APPLICABLE TO THE VEHICLE.
The remedy: OWNERS WILL BE PROVIDED WITH CORRECTED LABELS AND INSTALLATION INSTRUCTIONS. IF AN OWNER SO DESIRES, THEY CAN HAVE THEIR DEALER INSTALL THE LABELS FREE OF CHARGE. THE RECALL BEGAN ON MAY 15, 2008. OWNERS MAY CONTACT KEYSTONE RV AT 1-866-425-4369.
KEYSTONE RV COMPANYManufacturer number 08-107View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Aug 1, 2014

PURCHASED KEYSTONE PASSPORT TRAVEL TRAILER WITH MISSION TIRES ST205 75R 14. DOT 7DJTY0T1108. EARLY ON 2 TIRES LOST AIR, NO PUNCTURES OR CAUSE. LATER A THIRD FLAT WAS DUE TO PUNCTURE. JULY OF 2014 NOTICED EXPOSED BELTS AND UNUSUAL WEAR ON ANOTHER TIRE. A LOCAL TIRE DEALER INFORMED ME THE TIRE WAS COMING APART AND WE'RE FORTUNATE THAT IT DIDN'T BLOW OUT CAUSING DAMAGE. DECIDED I SHOULD GET NEW TIRES OF ANOTHER BRAND. DEALER INSPECTION OF THE MISSION TIRES REVEALED TWO OTHER TIRES WITH BELT SEPARATION AND ONE WITH TREAD SEPARATION. HE SAID TIRES LOOKED BAD, DANGEROUS AND DEFECTIVE. HE SAID WITH AS FEW MILES ON THEM, +/- 10,000, THEY SHOULDN'T BE IN THAT CONDITION. CONTACTED TIRECO, THE MFR. OF MISSION TIRES. ACCORDING TO LISA, TIRES MFRD. NOV. OF 08 AND OUT OF WARRANTY. WARRANTY STARTS DATE OF MFR. TIRES CLOSE TO 2 YRS. OLD WHEN I PURCHASED THE TRAILER NEW. [XXX] SAID NOTHING THEY COULD DO SINCE TIRES OUT OF WARRANTY. PURCHASED NEW TIRES EVEN THOUGH THE REMAINING GOOD TIRE HAD 7/32 OF TREAD LEFT. THESE MISSION TIRES ARE POOR QUALITY, DEFECTIVE AND DANGEROUS. WE FEEL TIRECO OWES US SOME KIND OF COMPENSATION FOR THESE DEFECTIVE TIRES SINCE THEY HAD JUST APPROX. 10,000 MILES ON THEM AND WERE ON THE TRAILER ALMOST TWO YRS. BEFORE WE PURCHASED THE TRAILER. WE TOOK PICTURES OF THE WORSE TIRE AND WILL SAVE THE TIRES FOR ANY FUTURE REVIEW. WE FEEL FORTUNATE THAT NONE OF THE TIRES BLEW OUT AND WE CAUGHT THE PROBLEM IN TIME. THESE MISSION TIRES NEED TO BE RECALLED AND REPLACED BEFORE SOMEONE IS INJURED AND/OR KILLED DUE TO THESE DEFECTIVE, POOR QUALITY TIRES. THEY ARE MADE IN CHINA! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10618229
Incident
Jul 14, 2014

Compare model years

Complaint and recall counts across every year of this model

Keystone Passport by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2025000—
2024000—
2023000—
2022250—
2021030—
2020110—
2019030—
2018130—
2017130—
2016040—
2015040—
2014140—
2013040—
2012030—
2011230—
2010130—
2009Viewing120—
2008020—
2007230—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.