RoadVitals

2010 Keystone Passport

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jun 7, 2011
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2010 Keystone Passport, most frequently naming the electrical category. 3 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V755000

EQUIPMENT

Nov 22, 2017
1,205,997 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV CompanyManufacturer number 17-307View on NHTSA.gov
09V311000

EQUIPMENT

Jul 28, 2009
710 units potentially affected
The defect: KEYSTONE RV IS RECALLING CERTAIN MODEL YEAR 2010 RECREATIONAL VEHICLES MANUFACTURED FROM MAY 12 THROUGH JUNE 19, 2009. THE GLASS MAY NOT BE PROPERLY ADHERED TO THE DOOR IN CERTAIN MICHEF BRAND MODEL EM925RZT MICROWAVE OVENS. ONLY THOSE VEHICLES WITH THE FOLLOWING MICHEF MICROWAVE SERIAL NUMBER RANGE 1363901000001 AND 1353901000756 ARE INCLUDED IN THE RECALL.
The risk: THE MICROWAVE IS INSTALLED IN AN OVERHEAD CABINET. THE GLASS COULD FALL OUT AND INJURE A NEARBY PERSON.
The remedy: KEYSTONE RV WILL NOTIFY OWNERS AND REPLACE THE MICROWAVE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 17, 2009. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
KEYSTONE RV COMPANYManufacturer number 09-123View on NHTSA.gov
09V228000

POWER TRAIN:AXLE ASSEMBLY

Jun 18, 2009
52 units potentially affected
The defect: KEYSTONE IS RECALLING 52 MY 2010 PASSPORT TRAVEL TRAILERS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF PART 567, "CERTIFICATION." THESE VEHICLES WERE MANUFACTURED WITH INCORRECT AXLE(S). THE AXLE RATING MAY NOT MATCH THE SPECIFICATIONS LISTED ON THE FEDERAL CERTIFICATION LABEL AND THE TIRE AND LOADING LABEL.
The risk: TOWING A VEHICLE WITH THE AXLE LOADED BEYOND THE SPECIFIED WEIGHT RATING MAY RESULT IN AXLE FAILURE LEADING TO POOR VEHICLE HANDLING AND AN INCREASED RISK OF A CRASH.
The remedy: DEALERS WILL INSPECT THE AXLE RATING TAGS, COMPARE TO THE FEDERAL CERTIFICATION LABEL AND THEN IF THEY DO NOT MATCH EITHER REPLACE THE AXLE IF UNDER RATED OR REPLACE THE LABELS IF OVER RATED. THE REMEDY WILL BE PERFORMED FREE OF CHARGE. THE RECALL BEGAN ON JUNE 22, 2009. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
KEYSTONE RV COMPANYManufacturer number 09-122View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Jun 7, 2011

TL* THE CONTACT OWNS A 2010 KEYSTONE PASSPORT RV. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THERE WAS EXCESS CABLING DRAGGING ON THE ROAD. THERE WAS AN UNKNOWN WARNING LIGHT ILLUMINATED AND THE CONTACT STATED THAT THE RV ITSELF BEGAN TO DRAG. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT THE CONTACT HAD NOT RECEIVED A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000. THE VIN WAS UNAVAILABLE.

NHTSA ID
10405486
Incident
Jun 5, 2011

Compare model years

Complaint and recall counts across every year of this model

Keystone Passport by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2025000—
2024000—
2023000—
2022250—
2021030—
2020110—
2019030—
2018130—
2017130—
2016040—
2015040—
2014140—
2013040—
2012030—
2011230—
2010Viewing130—
2009120—
2008020—
2007230—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.