2022 Kia Seltos

On August 6, 2025, the Office of Defect Investigation (ODI) opened Audit Query (AQ) 25001 to assess the implementation of Kia America, Inc.’s (Kia) remedy program for Safety Recall 25V099, involving incorrectly manufactured piston oil rings which may damage the engine causing a loss of motive power or fire. This AQ was opened in response to consumer complaints alleging of an ineffective remedy, inconsistent inspection results to determine whether an engine replacement was needed, and the unavailability of recall remedies. On August 11, 2025, an Information Request (IR) was issued to Kia requesting: 1) why the inspection test was revised from requiring a ‘cold’ engine to a ‘warm’ engine; 2) why the recall remedy was suspended from April 30, 2025 to May 7, 2025; 3) how Kia notified customers of the recall remedy suspension and the need to re-test engines that failed the ‘cold’ engine test; 4) the number of post-recall remedy complaints alleging engine or other engine related failures; and 5) the warranty coverage Kia is offering to vehicles that passed either inspection tests. On September 10, 2025, Kia responded to NHTSA’s IR: Kia reported the change in temperature from ‘cold’ to ‘warm’ engine testing was done to increase accuracy. The inspection test uses diagnostic tools that detects abnormal engine vibrations to identify damaged engines. From the initial launch of the Technical Service Bulletin (TSB) on April 4, 2025 through April 28, 2025, ‘cold’ engine testing resulted in a higher-than-expected failure rate when compared to the pre-recall warranty claim rate. This discrepancy led Kia to re-evaluate its inspection test and found that performing the inspection on a ‘cold’ engine can result in imprecise test results due to normal cold-start vibrations. Kia revised the inspection to ‘warm’ engine testing to minimize vibration interference. Kia sampled the field and performed a comparative analysis between ‘cold’ and ‘warm’ engine testing, and validated that ‘warm’ engine testing was more accurate in identifying damaged engines. Kia also reported the suspension of the recall remedy was due to a software error in the diagnostic tool, which was introduced in concert with the April 29, 2025 launch of the TSB that revised the inspection from ‘cold’ to ‘warm’ engine testing. The software error resulted in all inspection tests reporting false positives for a damaged engine. On April 30, 2025, Kia suspended the remedy until May 7, 2025, which was when the software error was corrected with the release of the latest TSB and software update. The recall remedy remains available to eligible customers. Kia reported owners were not mailed letters concerning the suspension to the recall remedy. Kia reasoned since it resolved the issue faster than it would have taken to draft and mail letters, Kia did not want to create unnecessary customer confusion involving an issue that would have already been addressed upon receipt of a letter. Kia also determined that mailing letters about re-testing engines was unnecessary since those vehicles were already at the dealer awaiting engine replacement. In most instances, Kia Customer Care agents would respond to customer inquiries related to the recall, including remedy availability, dealer issues, and questions about differing test results. Kia provided ODI a review of engine related consumer complaints received on post recall-remedied vehicles. Kia did not find any common patterns or trends related to those complaints following completion of the recall, as the complaints included issues that were unrelated to the subject defect. To aid in the diagnosis of whether a complaint is related to the recall, the remedy includes the installation of a software program, the Piston-ring Noise Sensing System (PNSS), that monitors the engine for unusual noise patterns (an indicator of potential damage to the piston oil rings), and alerts the customer by flashing the check engine light and setting Diagnostic Trouble Code (DTC) P1327. Kia confirmed that it is not offering any specific warranty coverage for this recall. Instead, Kia has instructed dealers to replace the engine, at no cost to the customer, with no time or mileage limitation, following the installation of the PNSS software and the presence of DTC P1327. On September 4, 2025, Kia issued Subsequent Repair Action (SRA) # SC336YZ, which provided engine diagnosis and replacement instructions for vehicles with a potentially related complaint following completion of the recall. Under this SRA, customers whose vehicles set DTC P1327 will have their engine replaced. If DTC P1327 is not set and it is unclear whether the issue is related to the recall, dealers are instructed to contact Kia's Technical Assistance Center to ensure the issue is appropriately handled. Kia notes that any issues determined to be unrelated to the recall are subject to the 10-year / 100,000-mile Powertrain warranty for original purchasers and a 5-year / 60,000-mile Limited Basic Warranty for subsequent purchasers. In summary, Kia identified the insufficiencies of its initial inspection test that led to a pause to its recall campaign, explained why it did not mail letters to affected customers about the paused campaign or revised inspection test, reviewed existing consumer complaints that did not identify any potential trends related to the recall, and identified its warranty coverage for any vehicles exhibiting qualifying engine symptoms. After review of Kia’s response to the IR, ODI has determined that no further action from Kia is necessary at this time, and ODI will close this AQ investigation accordingly. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

The contact owns a 2022 Kia Seltos. The contact stated that the vehicle hesitated and stalled while driving at various speeds with the check engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, and the contact was provided information associated with NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling). The contact was advised to take the vehicle to a dealer for service. The vehicle was taken to a dealer, and the contact was informed that a software update needed to be performed; however, no additional repairs were performed on the vehicle. The contact was also informed by the dealer that the engine was consuming an excessive amount of engine oil. The contact linked the oil consumption failure with the recall. The mechanic at the dealer failed to perform any further testing or repairs on the vehicle. The failure persisted once the vehicle was returned to the contact. The vehicle was taken back to the independent mechanic who replaced the PCV valve which showed excessive oil inside the valve. The mechanic also discovered blowby in the engine caused by leaking of combustion gases and air-fuel mixtures past the piston rings and down into the crankcase of the engine. The mechanic stated that it was proof that the piston oil ring was inoperable and that the recall was not performed properly. The manufacturer was notified of the failure, and the contact was provided a case number. The vehicle was taken back to the dealer and an OBD II scan was performed but showed no failures with the vehicle. The vehicle remained with the dealer. The vehicle was not repaired. The failure mileage was approximately 36,000.

NHTSA ID

11753088

Incident

Dec 1, 2025

Mileage

36,000 mi

My 2022 Kia seltos with 47669 miles does while while driving. It DID NOT make a noise or shake. The engine light and oils light come on and the car dies. I have maintained regular oil changes and maintenance on the vehicle since the time of purchase.

NHTSA ID

11752910

Incident

Jul 26, 2026

My 2022 Kia Seltos is burning through oil at a very high rate. I was reading that there is a recall for 2021-2023 Kia Seltos for this exact issue with the engine, but my vin from my vehicle is not listed on the recall. I spoke with Naperville, IL Kia and they advised I would have to buy a new engine.

NHTSA ID

11749709

Incident

Apr 2, 2026

I pulled into the drive and put the car in park I left it running for the air conditioner.I got out opened back door to adjust the babies car seat shut the door and went into the house. My in-law told me my car was moving so I ran outside and the car had run into the garage door.The drive has a upward slope so the car was going uphill and seemed to be picking up speed

NHTSA ID

11748057

Incident

Jun 30, 2026

My 2022 Kia Seltos is equipped with Idle Stop & Go (ISG), which shuts the engine off when stopped and restarts it when the driver releases the brake/presses the accelerator. ISG stopped functioning about a year ago (the engine stayed running at stops). I didn't think anything of it because the ISG had worked sporadically from the day I bought the car. (I purchased it new.) It began working again, sporadically, about a week ago. Since then, on 3 occasions, when stopped at a red light with the engine auto-shut-off via ISG, pressing the accelerator to proceed causes the engine to fail to restart as I accelerate, and the vehicle stalls. The dashboard displays a "Press Ignition Button" message. I lose power to the engine, and the vehicle stops accelerating, coasting briefly on momentum until I manually restart it via the ignition button. I have not confirmed whether warning lights were illuminated, as my focus was on regaining control. This appears consistent with documented ISG restart failures reported by other Kia owners online, suggesting a possible pattern rather than an isolated defect. I checked my VIN on NHTSA.gov; zero open recalls. Kia customer care was closed when I called (today is a weekend day). I plan to call on Monday for a diagnostic appointment. This is a safety concern because the stall occurs unpredictably at the exact moment of accelerating from a stop, particularly hazardous at intersections in traffic.

NHTSA ID

11746914

Incident

Jun 26, 2026

My 2022 Kia Seltos out of nowhere started smoking, losing power, total control and braking. There were no lights on the dashboard warning of any kind complete stall than a little bit of power hesitation stall no brakes. I managed to coast it into a parking space at a hotel with it smoking so bad I couldn’t see. It then burst into flames and golfing the entire Engine bay and melting the front of the car about 90 seconds after I got out of the car all of the symptoms here are completely aligned with the recall on this vehicle and the soul. In fact, my son soul had all the same issues except the fire and Kia refused to replace the Engine claiming that his lack of a recent oil change caused the problem that we all see reported here this vehicle was not in the recall VIN group but failed catastrophically just as described in the recall

NHTSA ID

11740429

Incident

May 26, 2026

The engine started to fail when I'm driving and on the highway it suddenly loses strength, the oil goes down and I don't know where it's going, the engine starts to make noises and burning smell, the ignition light turns on and minutes later goes out, a triangle signal also sometimes appears for 6 seconds and disappears, when this triangle appears the car starts to fail and give strong jolts, this has already happened on the highway and I almost lost control of the car due to the jock. I looked for a Kia store on 08/04/25 to recall and reported the problem, they said at the time that there was no vacancy to do the recall service 25v099 mileage 44232, so they managed to meet me only on the date 03/19/26 and said that the car was with the recall problem corrected, but 2 months later the engine power problems, oil lowering, noise and burning smell were intensifying, so today 05/15/25 I looked again the KIA 11295 Rosevelt blvd store and they informed that I could not do the service because the vehicle was no longer in the warranty of up to 60000 miles, but when I took the car to the store it was with 44000 miles and in addition to scheduling months later something that puts my life at risk, they simply told me that in the recall was fixed, but the problem that appears today from what I researched are characteristics of the errors caused by this problem and that at the time of the recall they did not

NHTSA ID

11738064

Incident

May 14, 2026

The contact owns a 2022 Kia Seltos. The contact stated that the check engine warning light illuminated, and the vehicle stalled. The vehicle was able to be restarted, but the vehicle was jerking while driving. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 84,000.

NHTSA ID

11733426

Incident

Mar 28, 2026

Mileage

84,000 mi

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) did receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.

TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The software update may improve system performance, enhance existing features, and apply the latest operating software for supported vehicles (2021-2026MY All Models).

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 19, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) did receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.

CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia is conducting Customer Satisfaction Campaign. A software upgrade that addresses the social media theft method has been made available to owners of eligible Kia model vehicles free of charge at authorized Kia dealers since 2023. In addition to the anti-theft software, a new zinc-reinforced ignition cylinder protector hardware upgrade has been developed and can be installed at the ignition cylinder location to provide additional protection against the social media theft method. Because the subject Kia vehicles were not factory-equipped with an engine immobilizer and were previously eligible for the software upgrade, these vehicles are eligible until March 31, 2027, to have the ignition cylinder protector installed—if requested—at no cost through an authorized Kia dealership. (Mailing of these notifications to vehicle owners will be completed from December 17, 2025 through February 27, 2026)

PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a “Warning Lamp’ to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)

TECHNICAL SERVICE BULLETIN: IBU LOGIC IMPROVEMENT: This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to upgrade the Integrated Body Control Unit (IBU) software on some 2021-2025MY Seltos (SP2) vehicles produced from November 20, 2019 through January 13. 2025. When the key fob is stored near the vehicle, a signal generated by the IBU for the 'Welcome Function' can cause the key fob battery to become depleted. The ‘Welcome Function' is a convenience feature that activates certain features controlled by the IBU including the puddle lamps (if equipped) when approaching the vehicle with the smart key. By upgrading the IBU software, the ‘Welcome Function' feature prevents the IBU from continuously signaling the key fob after five (5) minutes, improving the key fob battery life.