RoadVitals

2013 Lexus GS300

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest May 21, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2013 Lexus GS300, most frequently naming the body & structure category. 27 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed May 21, 2020
Crash reported1 injury reported

TL* THE CONTACT OWNS A 2013 LEXUS GS300. THE CONTACT STATED THAT THE DASHBOARD WAS MELTED. THE VEHICLE WAS TAKEN TO LEXUS SANTA MONICA (1501 SANTA MONICA BLVD, SANTA MONICA, CA 90404) TO BE INSPECTED HOWEVER, THE CONTACT WAS INFORMED BY THE MECHANIC THAT A FAILURE WAS NOT DETECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000. *BF THE CONSUMER STATED HE WAS INJURED ON 11/2/2017. THE CONSUMER STATED THE MANUFACTURER REQUESTED THE VEHICLE TO BE RETURN FOR REPAIRS DUE TO THE DEFECTIVE DASHBOARD AND VEHICLE HAS NOT BEEN RETURNED. THE DEALER WILL NOT ACCEPT NOR RETURN CALLS REGARDING THIS MATTER. *TR

NHTSA ID
11325430
Incident
Sep 25, 2019
Mileage
83,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

Safety Recall 22

EQUIPMENT

Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022

L-SB-0004-22

AIR BAGS

TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.

Lexus PRO19-02 -

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; TIRES; WHEELS

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.

Lexus Safety Re

AIR BAGS

Lexus Safety Recall and Service Campaign - Technician Certification Requirements

KLG_19LE05-TI-Up

ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE

L-SB-0002-20 Rev

ENGINE; POWER TRAIN:MANUAL TRANSMISSION:LUBRICANT

TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Lexus GS300 by model year
YearComplaintsRecallsInvestigationsIssue Index
2020000—
2019020—
2018010—
2017000—
2016000—
2015000—
2014100—
2013Viewing100—
2009000—
2008000—
2007011—
20061242150.3
2005200—
2004600—
2003120037.7
2002130033.1
2001170036.7
2000350039.2
1999380042.4
1998601044.9
1997010—
1996210—
1995910—
1994610—
1993710—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.