RoadVitals

2026 Lexus NX

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 5 NHTSA owner-reported complaints for the 2026 Lexus NX, most frequently naming the driver assistance, electrical and fuel system categories. 23 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance125.0%
  • Electrical125.0%
  • Fuel system125.0%
  • Visibility125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Sep 8, 2026

I had a trip from Las Vegas to Scottsdale in 110 degree temperature and I live in Las Vegas so these temperatures are normal for this part of the country. Some where along the road a very small pebble hit the air condenser and put a tiny hole in it which leaked out all the Freon. There was not warning light we just ended up with no AC. This issue is happening to 2025 and 2026 models. You google Lexus Air Condenser issue and the entries of issues are many. Lexus is not recalling this - saying it is a road hazard. Owners are trying to install mesh to protect the Air Condenser but find it can collect debris or interfere with the safety cameras. I feel there needs to be a recall for safety because driving the highways in the southwest you can go miles with out being a gas station or place to get out of the heat. People with health issues, the elderly and infants cannot be subjected to a long period of time in this kind of heat. Lexus is in full knowledge this is an engineering flaw as they have redesigned the front grill section of the 2027 and it specifically calls out why there is a new design.

NHTSA ID
11762846
Incident
Aug 7, 2026
Filed Aug 22, 2026

The sun roof suddenly shattered while driving at a high rate of speed on the freeway. A large chunk of glass broke upward and sprayed cars behind me. Shards of glass fell into the passenger area. The was a large bank and whoosh of air startling the driver.

NHTSA ID
11758794
Incident
Jul 23, 2026
Visibility
Filed Aug 21, 2026

The contact owns a 2026 Lexus NX 350H. The contact stated that the A/C unit failed to operate during extremely hot weather. A diagnostic test by the dealer determined that there was a hole in the condenser, which caused the refrigerant to leak. The manufacturer declined to help with covering the repair of the vehicle under warranty. The manufacturer attributed the damages to outside debris. Upon further inspection, the owner discovered that the A/C condenser protective shield was composed of thin metal, which failed to adequately guard the condenser against road debris. The vehicle had since been repaired. The failure mileage was 1,200.

NHTSA ID
11758526
Incident
Aug 7, 2026
Mileage
1,200 mi
Electrical
Filed Jul 16, 2026

The contact owns a 2026 Lexus NX 350. The contact stated that the instrument panel was extremely dim. The vehicle was equipped with a toggle for brightness. The contact stated that with the toggle set to max brightness, the instrument panel failed to provide adequate illumination. The contact stated that the failure was a hazard while driving. The vehicle was taken to a local dealer where the vehicle was inspected, and the contact was informed that the instrument panel was operating as designed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 500.

NHTSA ID
11750769
Incident
Jul 1, 2026
Mileage
500 mi
Driver assistanceFuel system
Filed Feb 18, 2026
Crash reported

I was stopped at Starbucks in a small business area. I needed to make a sharp left turn to get out of there to get back on the highway, I would typically go very slow as to not hit any parked cars etc. As soon as I went forward the car took off so fast I put both feet on the brakes. The car usually sets alarms off for everything! I looked for somewhere I could go to each side so as not to go on the highway. There was nowhere. I was going so fast at this point I was afraid to turn. I went straight across and hit an oncoming car. I then hit a cement planted area for bushes in the parking lot. It was about 6" high. My car hit two sides of the planter. That is the point it stopped. Still no warning lights or alarms! The Insurance reported the car is totaled.

NHTSA ID
11718899
Incident
Feb 6, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

L-SB-0009-25 Rev2

OBSOLETE NOTICE Month ##, 2026: This bulletin is now obsolete. Please see L-SB-0018-26

L-SB-0017-26

A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life.

L-SB-0018-26

During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation.

L-SB-0019-25 Rev2

OBSOLETE NOTICE June 18, 2026: This bulletin is now obsolete. Please see L-SB-0017-26.

L-SB-0011-25 Rev2

OBSOLETE NOTICE June 15, 2026: This bulletin is now obsolete. Please see L-SB-0016-26.

L-SB-0016-26

Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle’s systems and components. Anyproblems that are found should be corrected immediately.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Lexus NX by model year
YearComplaintsRecallsInvestigationsIssue Index
2026Viewing500—
2025185061.3
2024454063.2
2023153048.4
2022272166.7
2021170044.9
2020210051.4
2019301048.5
2018160047.6
2017110047.1
2016171057.4
2015261046.7

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.