2000 Lincoln LS Body & structure Problems

DT: ON MAY 27, 2005 CONSUMER TOOK VEHICLE TO HEISER LINCOLN MERCURY BECAUSE WAS HAVING PROBLEMS OPENING DRIVER'S DOOR WITH KEY OR KEYLESS ENTRY. DOOR WOULD SOUND LIKE IT UNLOCKED, BUT WOULD NOT OPEN. CONSUMER TOOK VEHICLE TO DEALER, WHO DID A FULL DIAGNOSTIC TEST ON DOOR AND FOND THAT DOOR LOCK ROD BROKE. DEALER TOLD CONSUMER THAT IT WAS NORMAL WEAR. CONSUMER PAID FOR REPAIRS, WARRANTY WOULD NOT COVER REPAIRS. AFTER CONSUMER PICKED UP VEHICLE AND LEFT. WHEN CONSUMER REACHED DESTINATION DRIVER'S DOOR WOULD NOT OPEN. AFTER SOME EFFORT CONSUMER GOT DOOR OPEN. CONSUMER STATED THAT THE MORE THE DRIVER'S DOOR WAS USED THE WORSE THE PROBLEM GOT. ON MAY 29, 2005 CONSUMER CALLED DEALER COMPLAINING THAT BEFORE REPAIR DRIVER JUST HAD PROBLEM OPENING DOOR FROM OUTSIDE, AFTER REPAIR PROBLEM WAS FROM THE INSIDE. CONSUMER TOOK CAR IN ON JUNE 16, 2005 AT ABOUT ONE O'CLOCK PM. DEALER SAID DRIVERS SIDE INTERIOR DOOR HANDLE BROKE. CONSUMER ASKED TO SEE BROKEN HANDLE, CONSUMER COULD NOT SEE WHERE HANDLE BROKE. DEALER REPLACED INTERIOR HANDLE FOR $70 INSTEAD OF 1$140. D CONSUMER STATED THAT THIS FIXED THE PROBLEM, BUT IT WAS NOT THAT DEALER ACTUALLY REPLACED HANDLE.*AK

NHTSA ID

10125640

Incident

May 27, 2005

Mileage

65,675 mi

THIS INCIDENT HAPPEN AT BUD DAVIS LINCOLN 2177 COVINGTON PIKE MEMPHIS, TN 38128 (901)373-5700 I PURCHASE A KEY; A SECURITY REMOTE TO BE PROGRAMED, IN THE PROCESS I ENDED UP WITH A BROKEN DRIVER DOOR. I HAVE THE OEM PART THAT CAME OFF THIS VEHICLE. THE NEW PART WHICH REPLACE IT NOW HAS GEARS TO PREVENT HAIR LINE CRACKS AND STRESS. I ASK THE DEALSHIP IF THIS WAS A RECALL ISSUE AND WAS APPROACHED WITH HOSTILY AND TOLD THAT I WOULD HAVE TO PAY FOR THE REPAIR OF A DOOR HANDLE WHICH THIS DEALERSHIP BROKE WHILE MY VEHICLE WAS BEING SERVICE FOR UNRELATED REPAIRS. I WAS HELD HOSTAGE AND FORCE TO PAY FOR THE REPAIRS OF A MODIFIED DOOR HANDLE. I HAVE THE OEM PART THAT CAME FROM THIS VEHICLE WHICH SHOWS A HAIRLINE STRESS CRACK WHICH PREVENTS THE DOOR FROM OPENING. HOW MANY REPAIRS HAS FORD MADE AND CHARGE TO THE CONSUMER FOR PLASTIC FAULTY DOOR HANDLE WHICH IT HAS NOW MODIFIED AND NOT ISSUE A RECALL?*AK

NHTSA ID

10100980

Incident

Oct 18, 2004

Mileage

127,989 mi

THE INSIDE FRONT DRIVER'S PLASTIC DOOR KNOB HANDLE BROKE TRAPPING THE CONSUMER INSIDE THE VEHICLE. DEALERSHIP WAS NOTIFIED, AND THEY INDICATED IT WAS CONSUMER'S PROBLEM. DEALERSHIP WILL FIX AT CONSUMER'S EXPENSE. *AK THE CONSUMER HAD TO CRAWL OVER THE CENTER CONSOLE TO EXIT THE VEHCILE FROM THE PASSENGER SIDE. *NM

NHTSA ID

10084023

Incident

Aug 2, 2004

LINCOLN LS RUBBER FLOOR MATS. *MR THE LIP WHERE THE MAT BENDS UP TO BE PLACED AGAINST THE FLOORBOARD BEHIND THE PETALS. WHEN SHIFTING THE VEHICLE, THE CONSUMER FOUND THAT THE HEEL OF THEIR SHOE WOULD GET CAUGHT, MOST OF THE TIME ON THE MAT. *SC

NHTSA ID

10073757

Incident

May 1, 2004

WHILE DRIVING THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED ON THE DASHBOARD. AS A RESULT, AIR BAGS WERE INOPERATIVE AND WOULDN'T DEPLOY WHEN NEEDED, PER DEALERSHIP. THE DEALERSHIP REPLACED EVERY AIR BAG COMPONENT, BUT THE PROBLEM STILL EXISTED.*AK THE RIGHT FRONT HEADLIGHT HELD MOISTURE AND THE FOG LIGHT HELD WATER. THE DEALER REPLACED THE HEADLIGHTS AND FOG LIGHTS. THE BULB FOR THE LEFT SIDE FOG LIGHT BURNED OUT. THE LEFT SEAT WAS LOOSE. THE DEALER REPLACED THE CLIPS ON THE BACK OF THE SEAT. THE DRIVER'S SIDE FRONT DOOR WOULDN'T OPEN FRONT HE INSIDE. THE DEALER REPLACED THE HANDLE. THE CHECK ENGINE LIGHT ILLUMINATED AND THE ENGINE STALLED WHILE THE VEHICLE WAS STOPPED. THE DEALER REPLACED THE INTAKE HOSE. THE ENGINE MADE NOISE. THE DEALER REPLACED THE MASS AIR FLOW SENSOR. THE PASSENGER'S SIDE FRONT POWER WINDOW WAS INOPERATIVE. THE DEALER REPLACED THE WINDOW REGULATOR. WIND NOISE COULD BE HEARD AROUND BOTH DOORS. THE DEALER REPLACED BOTH BODY SEALS. *NLM

NHTSA ID

10044390

Mileage

25,000 mi

MOONROOF LEAKING ON THE PASSENGER SIDE WHENEVER IT RAINS.

NHTSA ID

10025373

Incident

Jan 26, 2003

Mileage

70,000 mi

VEHICLE HAD A LEAK ON PASSENGER'S SIDE . ONLY LEAKS WHILE DRIVING IN HEAVY RAIN. ALSO, LEAKS AT STRIP THAT COVERS INTERIOR AT AN ANGLE OF WINDOW. *AK

NHTSA ID

897469

Incident

Jun 12, 2001

FRONT BUMPER GUARDS, DAMPERS, ARE HELD UP BY PLASTIC BOLTS. THIS IS THE SECOND TIME THAT CONSUMER HAS TO TIE THEM UP BECAUSE THEY KEEP FALLING OFF. CONSUMER IS CONCERNED THAT PLASTIC COULD GET CAUGHT UNDERNEATH AND CAUSE A FIRE. APPARENTLY, PLASTIC BOLTS ARE NOT STURDY ENOUGH TO HOLD AGAINST DIFFERENT WIND SPEEDS. *AK

NHTSA ID

895657

Incident

Sep 28, 2000

FRONT BUMPER AIR DEFLECTOR ON CAR HAS BEEN A MAJOR PROBLEMS SINCE WE FIRST DROVE CAR OFF THE LOT. WE ARE UNABLE TO DRIVE INTO ANY SHOPPING CENTER THAT HAS A SLIGHT INCLINE WITHOUT DRAGGING THE CAR. WE HAVE REPEATEDLY COMPLAINED ABOUT THIS AND ARE TOLD BY DEALER THAT CAR DOES NOT SIT TO LOW. HOWEVER I CAN NOT EVEN GO TO OUR NEIGHBORHOOD POST OFFICE WITHOUT SCRAPING THE UNDERCARRIAGE OF CAR. ON SEVERAL OCCASIONS WE HAVE HAD TO USE WIRE COATHANGERS TO REATTACH THE PLASTIC-LIKE PAN IN ORDER TO DRIVE THE VECHICLE. MY HUSBAND AND I ARE NOT "HOT-RODDERS" BUT 60+ SENIORS. WE DRIVE ONLY ON THE FREEWAYS AND IN RESIDENTIAL AREAS . AS THIS HAS BEEN AN ONGOING PROBLEM WE FEEL THAT EITHER WE HAVE A "LEMON" OR THAT THERE IS A MAJOR STRUCTURAL DEFECT IN THE SUSPENSION OF THIS VEHICLE . THE DAY WE WERE TO TAKE DELIVERY OF OUR CAR THE SALESPERSON CALLED TO NOTIFY US IT HAD TO GO TO THE BODY SHOP BECAUSE ONE OF THE DOORS WAS NOT ALIGNED PROPERLY. IN HINDSIGHT WE WONDER IF THAT IS WHERE OUR TROUBLES BEGAN AND IF POSSIBLY THIS PARTICULAR CAR WAS DROPPED OFF THE CARRIER? WE FEEL THAT HAVING TO RETURN THIS CAR TO THE DEALER 8 TIMES FOR VARIOUS PROBLEMS WITH MILEAGE OF ONLY 16000 IS EXCESSIVE.*AK

NHTSA ID

751615

Incident

Feb 28, 2001

ABOUT A MONTH AFTER CONSUMER PURCHASED VEHICLE MANUFACTURER STARTED TO INSTALL SOME EXTRA PROTECTION IN FRONT TO MAKE VEHICLE ABLE TO PASS A TEST. ALSO, GAVE IT MORE PROTECTION. CONTACTED DEALER,AND DEALER WAS NOT WILLING TO PUT THIS NEW SYSTEM ON. *AK

NHTSA ID

879661

Incident

Feb 1, 2001

SMELL OF EXHAUST INSIDE OF VEHICLE, POSSIBLE FAILURE WITHIN THE EXHAUST SYSTEM. *CJ

NHTSA ID

559069

THE LINCOLN LS IS MADE ON A EUROPEAN MODEL JAGUAR FRAME WHICH HAS ALL CONTROLS ON THE RIGHT SIDE. IN ORDER TO FIT AMERICAN STANDARDS ALL CONTROLS EXCEPT THE ABS SYSTEM HAS BEEN MOVED TO THE LEFT SIDE OF THE CAR. SINCE THE ABS SYSTEM REMAINS ON THE RIGHT SIDE, LINCOLN HAD TO RUN BRAKE LINES ACROSS THE CAR. IN DOING SO, THEY HAVE RAN THESE LINES ON TOP, BESIDE AND ALONG THE RADIATOR AND RIGHT ALONG THE EXHAUST SYSTEM. THIS SHORT CUT OF RUNNING THESE LINES, INSTEAD OF MOVING THE ABS ASSEMBLY TO THE LEFT SIDE, CAUSES THE BRAKE FLUID TO GET EXCESSIVELY HOT WHICH EVENTUALLY BREAKS THE PLASTIC RESERVOIR CONTAINER CAUSING LEAKAGE OF BRAKE FLUID. THIS LEAKAGE CAN SUBSTANTIALY CAUSE BRAKE FAILURE. I HAVE BEEN INFORMED BY MY DEALER THAT THEY WILL NO LONGER REPLACE THIS RESERVOIR BECAUSE THEY HAVE NOT FIGUERED OUT WHAT IS THE PROBLEM. I HAVE REPEATEDLY ADVISED THE LOCAL DEALER OF THIS DEFECT AND THEY HAVE NOT TAKEN IT SERIOUSLY. I HOPE THAT YOUR ORGANIZATION WILL FORWARD THIS COMPLAINT YOUR INTERNAL ENGINEERS TO ANALYZE AND INVESTIGATE MY COMPLAINT. JUST LIKE IN PREVIOUS COMPLAINTS THAT YOU MAY HAVE RECEIVED ABOUT FIRESTONES TIRE FAILURE, TIMING IS EVERYTHING. I URGE YOU TO TAKE IMMEDIATE ACTION (LIKE A FULL RECALL ON ALL LINCOLN LS VEHICLES) BEFORE SOMEONE GETS HURT. TO ADD FURTHER CREDIBILITY TO MY ANALYSIS OF THE PROBLEM, FORDS (MAKER OF LINCOLN) ONLY VEHICLE THAT HAS AN ABS SYSTEM ON THE RIGHT SIDE IS THE LINCOLN LS. PLEASE CALL ME IF YOU HAVE ANY FURTHER QUESTIONS OR NEED MORE DETAILED INFORMATION ABOUT THIS PROBLEM. *AK

NHTSA ID

738344

Incident

Apr 4, 2000

UNDER TORQUE CONDITION OF FRONT SUSPENSION. *CJ

NHTSA ID

558602

WHEN TRAVELING WITHOUT OPERATING THE DOOR LOCKS, DOOR LOCKS WILL AUTOMATICALLY LOCK. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

NHTSA ID

857087