Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2000 Lincoln LS submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 16 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
BALL JOINT BOLTS LOOSEN OR DON'T TIGHTEN TO SPECIFICATIONS WHICH CAUSES A LOT OF WEAR AND TEAR ON THE FRONT END OF MY VEHICLE. I'VE HAD TO HAVE THEM REPLACED TWICE AND TIGHTENED UP OR RE-FIXED SEVERAL TIMES IT'S UNSAFE AT TIME. I TAKE CHANCES OF MY LIFE SAFETY. I MOSTLY HAVE HAD PROBLEMS ON THE REGULAR STREETS AND TO AFRAID AT MOST TIMES TO EVEN THINK ABOUT GETTING ON A HIGHWAY.
TL* THE CONTACT OWNED A 2000 LINCOLN LS. WHILE DRIVING 35 MPH, THE STEERING WHEEL PULLED TO THE RIGHT AND CAUSED THE VEHICLE TO DRIVE INTO A DITCH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOTALED AND TOWED TO AN UNKNOWN LOCATION. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED INJURIES AND RECEIVED MEDICAL ATTENTION. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS UNKNOWN. *BF
I OWN A 2000 LINCOLN LS V8. I HAVE NOTICED THAT THERE IS POPPING AT THE BALL JOINT ON THE FRONT SUSPENSION OF THE CAR.. I TOOK IT TO A MECHANIC SHOP AND HE TOLD ME THAT HE DIDN'T WANT TO TOUCH IT BECAUSE HE HAD FOUND OUT THAT THOSE PARTICULAR YEAR MODEL CARS HAD A RECALL FOR THE SUSPENSION BALL JOINTS. I WENT HOME AND DID SOME RESEARCH AND CAME TO A SITE CALLED NHTSA. I GOT ON THE NHTSA DATABASE AND IT CLEARLY SHOWS: NHTSA CAMPAIGN ID NUMBER: 00V359001 COMPONENT: SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT THIS IS THE ONLY VEHICLE I HAVE AND IT IS NOW 2012. I HAVE NOT HAD ANY NOTIFICATION THAT THIS PARTICULAR CAR WAS BEING RECALLED. I DON'T HAVE ANY MONEY TO FIX THIS ISSUE AND WANTED TO SEE IF THE RECALL IS HONORED CURRENTLY. I HAVE TALKED TO MANY OF PEOPLE AND THEY HAVE TOLD ME THAT THEY CAN RUN THE VIN NUMBER TO SEE IF ANY RECALL SERVICE WORK HAS BEEN DONE TO MY CAR.. THIS CAR GETS ME TO AND FROM WORK AND MAKES ME A LIVING. I HAVE TO DRIVE THIS CAR BECAUSE ITS MY ONLY MEANS OF TRANSPORTATION. I HAVE ALSO READ ON FORUMS THAT THE BALL JOINT SUPPORTS THE ENTIRE WEIGHT OF THE CAR AND IF IT WOULD TO SNAP, IT WILL CAUSE GREAT HARM OR EVEN DEATH. I WOULD LIKE TO KNOW WHAT CAN BE DONE ON THIS MATTER PLEASE, IT SCARES ME. *TR
I BOUGHT MY LINCOLN LS IN AUGUST IN SEPTEMBER IT STARTED MESSING UP WHEN I WOULD GET ON THE INTERSTATE IT WOULD STOP IN THE MIDDLE OF DRIVING AND THE STEERING WHEEL WILL NOT MOVE SO THAT I CAN PULL OVER IT IS VERY DANGEROUS. *TR
STEERING SHAFT U-JOINT HAS FAILED, CAUSING THE STEERING TO LOCK UP AT ~90* TO THE LEFT OR RIGHT OF CENTER. *TR
TL* THE CONTACT OWNS A 2000 LINCOLN LS. WHILE DRIVING AT SPEEDS OF 50 MPH, THERE WAS A LOUD, UNUSUAL RATTLING NOISE COMING FROM UNDER THE VEHICLE. THE DEALER ADVISED THE STEERING AND BALL JOINTS WERE DEFECTIVE AND WOULD NEED TO BE REPLACED. THE MANUFACTURER ADVISED THERE WERE NO RECALLS FOR THE VEHICLE AND WOULD NOT PROVIDE ANY ASSISTANCE. THE CONTACT WAS CONCERNED THAT IF THE BALL JOINTS WERE TO SEPARATE, THE WHEEL WOULD FRACTURE FROM THE VEHICLE AND COULD POTENTIALLY CAUSE A CRASH. THE FAILURE AND CURRENT MILEAGES WERE 120,000.
TL*THE CONTACT OWNS A 2000 LINCOLN LS. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT EXPERIENCED UNCONTROLLABLE STEERING. THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 00V359001 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT). THE CONTACT WOULD HAVE TO PAY $1,131.42 TO REPLACE THE STEERING KNUCKLE AND THE LOWER BALL JOINT. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 76,018.
TL*THE CONTACT OWNS A 2000 LINCOLN LS. WHILE DRIVING BETWEEN 25 AND 30 MPH, THE VEHICLE WOULD PULL RIGHT OR LEFT, DEPENDING ON THE ROAD CONDITIONS. THE FAILURE HAS CAUSED PREMATURE WEAR ON THE TIRES. THE VEHICLE HAS NOT BEEN IN ANY CRASHES DUE TO THE FAILURE AND HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 66,778.
BASICALLY FROM WHAT I CAN TELL THE COMPLAINTS HAVE ALREADY BEEN MADE JUST ABOUT EVERY COMPLAINT I HAVE READ I HAVE EXPERIENCED AS A MATTER OF FACT THE DEALER CAN TELL YOU IN ADVANCE WHAT IS GOING TO FAIL. THE CONSUMER ADVOCATE IS WHO IS NOT DOING THEIR JOB IN MAKING FORD FIX THESE HAZARD TRAPS. *TR
SAFETY DEFECT.. DEFECTIVE LOWER BALL JOINTS 2000 LINCOLN LS WITH 85,000 MILES. WHILE DRIVING THE CAR IT PULLS TO THE RIGHT AND YOU FEEL UNSAFE STEERING THE CAR. I AM TOLD IT IS SO BAD THAT IF IT COMPLETELY FAILS IT THE WHEEL/S WILL SEPARATE FROM THE CAR. FORD HAS SINCE IMPROVED THE PART, A LARGER SIZED BALL JOINT NOW 16MM VS. 14MM. DEALER REPAIR QUOTE @ $1100, $600 FOR THE PARTS ALONE. *TR
I TOOK MY CAR IN FOR REGULAR SERVICE, INCLUDING OIL CHANGE AND TIRE ROTATION. UPON INSPECTION, THE DEALER NOTED THAT THE STEERING KNUCKLES WERE WORN OUT, ALLOWING THE TIE RODS TO MOVE. THE RISK IS THAT THE WHEEL CAN SEPARATE FROM THE CAR. *NM
DT: THE CONTACT'S VEHICLE WAS INVOLVED IN AN ACCIDENT ON SEPTEMBER 10, 2005. THE VEHICLE HIT A POT HOLE AND HEARD SOMETHING POP. THE BOLTS OF THE CONTROL ARM CAME OFF. SHE TOOK VEHICLE TO THE DEALERSHIP, AND THEY REPLACED THE STEERING KNUCKLE. THERE WAS A SECOND ACCIDENT ON OCTOBER 19, 2005. THE CONTACT'S HUSBAND WAS DRIVING, NOT HITTING ANYTHING, THE CONTROL ARM DISCONNECTED AND THE WHEEL ON THE LEFT SIDE OF THE VEHICLE CAVED IN. SHE TOOK VEHICLE BACK TO THE DEALERSHIP FOR THE SECOND TIME. THE DEALERSHIP STATED IT WAS THE CONTROL ARM THAT WAS DISCONNECTED. THERE WERE NO INJURIES DURING THE ACCIDENTS, AND THE PASSENGERS WERE WEARING SEAT BELTS. THE DEALERSHIP RAN THE VEHICLE IDENTIFICATION NUMBER TO SEE IF THERE WERE ANY RECALLS AND THERE WERE NO RECALLS. THE CONTACT HAS NOT CONTACTED MANUFACTURER.*AK
LOWER TIE ROD ENDS. *NM
DT: THE CONSUMER'S COMPLAINT IS IN REFERENCE TO A RECALL THAT WAS SUPPOSED TO HAVE BEEN PERFORMED IN 2000. THE CONSUMER IS THE SECOND OWNER OF THE VEHICLE. THE RECALL WAS IN REFERENCE TOT EH FRONT LOWER BALL JOINT FRACTURE. THE CONSUMER HAS BEEN HEARING FRONT END NOISE. SHE WAS TOLD BY THE DEALER THAT IF SHE BOUGHT NEW TIRES THE NOISE WOULD GO AWAY BUT THE NOISE IS STILL THERE. FORD IS NOT WILLING TO DO ANYTHING AND THEY STATE THE RECALL WAS PERFORMED. ( FORD HAS TOLD HER SHE NEEDS TO HAVE THE BALL JOINTS AND THE STEERING KNUCKLE ON THE FRONT END REPLACED). *NM
ALL FOUR TIRES HAVE WORN DOWN TO BELT DUE TO SPINDLE. DEALER HAS BEEN NOTIFIED.*AK
SMELL OF EXHAUST INSIDE OF VEHICLE, POSSIBLE FAILURE WITHIN THE EXHAUST SYSTEM. *CJ
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .