STRUCTURE:BODY:HATCHBACK/LIFTGATE
2012 Mazda Mazda3
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 226 NHTSA owner-reported complaints for the 2012 Mazda Mazda3, most frequently naming the powertrain (other), engine and driver assistance categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 444 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jun 2018 | 3 | 132 |
| Aug 2018 | 2 | 134 |
| Sep 2018 | 2 | 136 |
| Nov 2018 | 2 | 138 |
| Dec 2018 | 4 | 142 |
| Jan 2019 | 1 | 143 |
| Feb 2019 | 4 | 147 |
| Apr 2019 | 2 | 149 |
| May 2019 | 4 | 153 |
| Jun 2019 | 1 | 154 |
| Jul 2019 | 2 | 156 |
| Aug 2019 | 1 | 157 |
| Sep 2019 | 2 | 159 |
| Oct 2019 | 1 | 160 |
| Nov 2019 | 2 | 162 |
| Dec 2019 | 2 | 164 |
| Jan 2020 | 2 | 166 |
| Feb 2020 | 2 | 168 |
| Jul 2020 | 1 | 169 |
| Aug 2020 | 3 | 172 |
| Sep 2020 | 3 | 175 |
| Nov 2020 | 1 | 176 |
| Dec 2020 | 1 | 177 |
| Jan 2021 | 2 | 179 |
| Feb 2021 | 1 | 180 |
| Mar 2021 | 3 | 183 |
| May 2021 | 1 | 184 |
| Jun 2021 | 1 | 185 |
| Jul 2021 | 3 | 188 |
| Aug 2021 | 1 | 189 |
| Sep 2021 | 1 | 190 |
| Oct 2021 | 2 | 192 |
| Nov 2021 | 1 | 193 |
| Dec 2021 | 1 | 194 |
| Jan 2022 | 2 | 196 |
| Feb 2022 | 2 | 198 |
| Mar 2022 | 1 | 199 |
| Jun 2022 | 1 | 200 |
| Jul 2022 | 1 | 201 |
| Aug 2022 | 1 | 202 |
| Nov 2022 | 1 | 203 |
| Apr 2023 | 3 | 206 |
| May 2023 | 1 | 207 |
| Jun 2023 | 1 | 208 |
| Jul 2023 | 1 | 209 |
| Sep 2023 | 1 | 210 |
| Oct 2023 | 1 | 211 |
| Nov 2023 | 1 | 212 |
| Dec 2023 | 1 | 213 |
| Apr 2024 | 2 | 215 |
| May 2024 | 1 | 216 |
| Jun 2024 | 1 | 217 |
| Jul 2024 | 1 | 218 |
| Oct 2024 | 1 | 219 |
| Feb 2025 | 2 | 221 |
| Apr 2025 | 1 | 222 |
| May 2025 | 1 | 223 |
| Jun 2025 | 1 | 224 |
| Sep 2025 | 1 | 225 |
| Dec 2025 | 1 | 226 |
What owners report
Complaints grouped by the component NHTSA recorded
- Powertrain (other)3812.5%
- Engine3611.8%
- Driver assistance3210.5%
- Exterior lighting3110.2%
- Electrical258.2%
- Fuel system227.2%
- Interior & seats185.9%
- Airbags175.6%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
1 campaign cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSafety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
The contact owns a 2012 Mazda Mazda3. The vehicle was transported from the east to Texas, and the vehicle was bought used. The contact stated that the dashboard was sticky and that a gap was between the instrument panel and cover. The contact stated that a small to medium bubble had started to form. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. The VIN was not available.
- NHTSA ID
- 11704211
- Incident
- Jul 10, 2023
- Mileage
- 100,000 mi
The car leaks gas when the tank is full and if the car is inclined slightly. I've noticed the problem several month ago with an occasional odor but finally saw the gas leaking recently when it was parked on a sloped street.
- NHTSA ID
- 11689933
- Incident
- Sep 22, 2025
The brake pedal is soft and sometimes unresponsive unless it is pumped repeatedly. There have been several times where I have been concerned if I would come to a complete stop. I have had both sets of brake pads replaced in the last year, and have on driven 9,000 miles. Two independent service centers diagnosed the problem as a faulty master cylinder. However, upon replacing the master cylinder and doing three brake flushes, and inspecting my brake pads and calipers, the problem persisted and is unresolved. They directed me to order a new ABS module, believing that that is the only other part that could be causing the cars brake problems. This part (BFY1437AZCO) is on backorder until November 2025.
- NHTSA ID
- 11667217
- Incident
- Jun 1, 2025
The Seat Lifter on the driver's side seat frame broke, the metal has a clear stress fracture right near the bracket where the frame connects to the rail. This is the same part that was recalled in the 2010 and 2011 Models by Mazda in 2017. NHTSA Campaign No. 17V-082 It causes the driver side seat to change positions while driving creating hazardous conditions and does not appear structurally stable if involved in an accident potentially putting the driver's life at risk.
- NHTSA ID
- 11659410
- Incident
- May 2, 2025
Our fuel tank is leaking for no reason. Brought it in last year (2024) for state inspections and let them know we smell gas when we park sometimes. They poke around and find nothing, but note there is a faint gas smell and to bring it to the dealer. We take it to Mazda to see if they can fix, they find nothing and charge my wife $250. Fast-forward to a year later, go for the same state inspection and we get failed. Our mechanic says theres a noticeable gas leak from the fuel tank and to take it to Mazda. There is clearly some issue with the fuel tank parts. The car itself only has 77k miles and it is 13 years old.
- NHTSA ID
- 11652352
- Incident
- Jan 1, 2024
The contact owns a 2012 Mazda Mazda3. The contact stated that after refueling the vehicle, there was an abnormal gasoline odor inside and outside the vehicle for the next 5 days, prompting the contact to only fuel the vehicle halfway. The contact observed fuel leaking underneath the vehicle near the fuel tank. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the welded fuel tank nipple fuel line connector. The contact stated that the component was cracked along the bottom of the weld. The contact was informed that the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 81,000.
- NHTSA ID
- 11641769
- Incident
- Feb 10, 2025
- Mileage
- 81,000 mi
2012 Mazda3i 5dr hatchback. Persistent issue with headlights, both low beam and high beam, as well as interior lighting and other lighting. The headlights flicker for several seconds any time the brake pedal is applied. Interior lighting also flickers when brake pedal is applied. Headlights sometimes flicker when vehicle is decelerating and no brake pedal is applied, most notable when vehicle is traveling downhill. Further, the luminosity (brightness) of the headlights visibly dims, but does not flash, when the vehicle is parked and the brake pedal is applied. A high volume of others report the same issue, including documented complaints. These vehicles are unsafe, defective as designed, and do not conform to FMVSS No. 108. NHTSA must investigate further. Many other owners are not aware of the cause of the issue and attempt to fix it by replacing headlights, alternator, etc. Mazda was aware of issue prior to July 2013, when it issued TSB 01-019/13. This document states, "Some vehicles may exhibit the headlights flickering when the vehicle is decelerating (by applying the brakes) with the headlights on. This concern is caused by inadequate alternator output (controlled by the PCM) when the battery is under a heavy load. To correct the problem, the control logic of the PCM has been changed." This appears to be at best a temporary fix. Bommarito Mazda in Missouri required payment of $199.88 to "diagnose" this problem and address it in the manner prescribed in TSB 01-019/13. This service was not covered under warranty. Service Manager M.D. claimed to have never heard of this issue before and that it would need to be diagnosed, despite being informed by the owner of the precise issue, that others reported experiencing the same issue, and that others reported the issue was addressed by reprogramming the PCM. Immediately following this service, the headlights continued to visibly dim when the vehicle is parked and the brake pedal applied.
- NHTSA ID
- 11640975
- Incident
- Feb 5, 2025
The Mazda dealership reported to me the push rod was broken, that it ‘just snapped’. The car was towed by Zaben towing company courtesy of the auto insurance company associated with the vehicle to the Mazda dealership, however the towing company was on its way to another Mazda dealership per their app despite a clear address location given by the purchaser of the auto insurance. I found one of the hubcaps missing and placed in back seat of the Mazda after delivery and the Mazda not parked properly at Mazda dealership. The hubcap was not in back seat prior to the drop off. The clutch snap, as described by Mazda, did not happen while I was driving the vehicle. It was working perfectly fine two days prior to the discovery of collapsed clutch when I was driving around town. The clutch was found not working, collapsed after the car was parked for two days. Also, Texas Mazda dealership recommended another eight hundred dollar worth of work totaling near two thousand dollars yet I have between ninety and ninety six thousand miles on a twenty twelve Mazda three sport sedan. I mainly drive it in the city. The Mazda dealership recommended the valve cover and slave cylinder be replaced as well. They need to clean out air system, ‘bleed system’ too.
- NHTSA ID
- 11619491
- Incident
- Oct 10, 2024
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM; VISIBILITY/WIPER
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. 09-042/04 12/10/04 DESCRIPTION Some vehicles may exhibit inoperative electric rear window defroster grid lines, integral antenna concerns causing radio reception issues or terminal tabs pulled from the rear window glass. Follow the diagnostic and repair procedures included in this service information to inspect and service rear defroster grid lines, integral antenna concerns or broken terminal tabs.
ELECTRICAL SYSTEM; ENGINE
This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices. Examples: 1. Devices connected to the DLC-2 (battery discharge/DTC stored) 2. Devices plugged into the 12V outlet 3. GPS tracking device (engine no start/battery discharge) 4. Dash cam (DTC stored) 5. Non-certified USB cable (Apple Carplay™/ Android Auto™ will not connect) 6. Over-sized wheels/tires (incorrect GPS location) 7. DTC C0023:14 8. Decorative trim and/or cover on the START/STOP ENGINE button Example 1: Some electrical devices connected to the DLC-2 connector by insurance or mobile phone companies may cause: Battery discharge. The device may disrupt the CAN system battery saver mode. • IDS/MMDS will not communicate with the vehicle due to poor DLC-2 connection. The aftermarket device may cause DLC-2 female terminals to spread open.
ENGINE; POWER TRAIN; SERVICE BRAKES
This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers. SCHEDULED MAINTENANCE Refer to the applicable Workshop Manual or Owner's Manual for vehicle -specific manufacturer scheduled maintenance. Workshop Manual - Refer to section 00-00 SCHEDULED MAINTENANCE. Owner's Manual - Refer to section 8 Maintenance and Care. b. Note: Please refer to the information below outlining the services not included in Mazda's Factory Scheduled Maintenance: IMPORTANT: Recommending fluid flushes when not necessary can lead to customer confusion and dissatisfaction. Fluid flushing for preventive maintenance purposes is strongly discouraged, unless otherwise specified in a published procedure (Owner’s Manual, Workshop Manual, Technical Service Bulletin, etc.).
ELECTRICAL SYSTEM
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. “Mazda Air Cooling Coil Coating” is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years. NOTE: See parts information for Mazda Air Cooling Coil Coating and Kit part numbers.
WHEELS
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2026 | 1 | 0 | 0 | — |
| 2025 | 7 | 1 | 0 | — |
| 2024 | 12 | 3 | 0 | 56.9 |
| 2023 | 12 | 0 | 0 | 49.4 |
| 2022 | 24 | 0 | 0 | 38.4 |
| 2021 | 49 | 1 | 0 | 42.1 |
| 2020 | 32 | 2 | 0 | 47.6 |
| 2019 | 74 | 6 | 0 | 50.3 |
| 2018 | 107 | 4 | 0 | 52.8 |
| 2017 | 83 | 2 | 0 | 47.7 |
| 2016 | 103 | 6 | 0 | 52.2 |
| 2015 | 130 | 4 | 0 | 56.9 |
| 2014 | 138 | 4 | 0 | 55.5 |
| 2013 | 117 | 1 | 1 | 43.6 |
| 2012Viewing | 226 | 1 | 1 | 41.7 |
| 2011 | 132 | 2 | 1 | 57.2 |
| 2010 | 686 | 3 | 1 | 51.4 |
| 2009 | 115 | 4 | 1 | 56.7 |
| 2008 | 303 | 3 | 1 | 55.4 |
| 2007 | 222 | 3 | 1 | 58.0 |
| 2006 | 166 | 2 | 0 | 49.8 |
| 2005 | 97 | 3 | 0 | 53.5 |
| 2004 | 145 | 3 | 0 | 51.6 |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.