2009 Mazda MX-5

TL* THE CONTACT OWNED A 2009 MAZDA MX-5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 80 MPH A DEER HIT THE FRONT PASSENGER SIDE TIRE CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE. DURING THE CRASH THE VEHICLE WENT AIRBORNE BEFORE CRASHING TO THE GROUND. THE CONTACT STATED THAT NO AIR BAGS DEPLOYED DURING THE INCIDENT AND THE DRIVER AND FRONT PASSENGER SIDE BELTS WERE ENGAGED. THE DRIVER AND PASSENGER SUSTAINED SORENESS AND SCRATCHES HOWEVER NO MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE VEHICLE WAS DEEMED A TOTAL LOSS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WAS NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 90,000.

NHTSA ID

11326516

Incident

Apr 2, 2020

Mileage

90,000 mi

ON APRIL 2,2020 ME AND A PASSENGER WERE IN AN ACCIDENT WHERE WE FLIPPED UPSIDE DOWN IN THE MX 5 AND NO AIRBAGS DEPLOYED FOR THE DRIVER SIDE OR PASSENGER SIDE AND WE WERE HURT VERY BAD AND SHOULD NOT HAVE MADE IT ALFA INSURANCE IS HOLDING THE CAR FOR AN INVESTIGATION. THIS HAPPENED ON HWY. *TR

NHTSA ID

11324079

Incident

Apr 2, 2020

Mileage

90,000 mi

TL* THE CONTACT OWNS A 2009 MAZDA MX-5. THE CONTACT STATED THAT WHILE PARKED, THE DOORS LOCKED AND UNLOCKED INDEPENDENTLY. THE FAILURE WAS RECURRING. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

NHTSA ID

10618800

Incident

Jul 30, 2014

Mileage

50,000 mi

This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices. Examples: 1. Devices connected to the DLC-2 (battery discharge/DTC stored) 2. Devices plugged into the 12V outlet 3. GPS tracking device (engine no start/battery discharge) 4. Dash cam (DTC stored) 5. Non-certified USB cable (Apple Carplay™/ Android Auto™ will not connect) 6. Over-sized wheels/tires (incorrect GPS location) 7. DTC C0023:14 8. Decorative trim and/or cover on the START/STOP ENGINE button Example 1: Some electrical devices connected to the DLC-2 connector by insurance or mobile phone companies may cause: Battery discharge. The device may disrupt the CAN system battery saver mode. • IDS/MMDS will not communicate with the vehicle due to poor DLC-2 connection. The aftermarket device may cause DLC-2 female terminals to spread open.

This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers. SCHEDULED MAINTENANCE Refer to the applicable Workshop Manual or Owner's Manual for vehicle -specific manufacturer scheduled maintenance. Workshop Manual - Refer to section 00-00 SCHEDULED MAINTENANCE. Owner's Manual - Refer to section 8 Maintenance and Care. b. Note: Please refer to the information below outlining the services not included in Mazda's Factory Scheduled Maintenance: IMPORTANT: Recommending fluid flushes when not necessary can lead to customer confusion and dissatisfaction. Fluid flushing for preventive maintenance purposes is strongly discouraged, unless otherwise specified in a published procedure (Owner’s Manual, Workshop Manual, Technical Service Bulletin, etc.).

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. “Mazda Air Cooling Coil Coating” is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years. NOTE: See parts information for Mazda Air Cooling Coil Coating and Kit part numbers.

Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. If a structure's windows create enough of a curve, the concave glass can focus the sun's rays onto a small area and acting like magnifiying glass direct the sunbeams into a hot pinpoint of light. This magnifcation of the sun's rays can cause damage to vehicle trim (see examples). Additional information and exemplar images regarding this phenomenon can be found by performing a google search.

When replacing the SiriusXM satellite radio unit, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as soon as possible to ensure the customer leaves the dealership with an active SAT radio.