AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
2023 Mazda MX-5
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 7 NHTSA owner-reported complaints for the 2023 Mazda MX-5, most frequently naming the powertrain (other), airbags and seat belts categories. 1 safety recall has been issued covering this model year; and 117 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jul 2024 | 1 | 1 |
| Sep 2024 | 1 | 2 |
| Oct 2024 | 1 | 3 |
| Jan 2025 | 1 | 4 |
| Jun 2025 | 1 | 5 |
| Sep 2025 | 1 | 6 |
| Apr 2026 | 1 | 7 |
What owners report
Complaints grouped by the component NHTSA recorded
- Powertrain (other)457.1%
- Airbags114.3%
- Seat belts114.3%
- Steering114.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
1 campaign cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govRecent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Steering feels sticky at higher speeds, once the vehicle is at full operating temp. The steering requires some pressure to “break free” from whatever position it is in. If I’m continually moving the wheel, it steers normally. However, if I’m driving straight and need to initiate a turn or make minor steering corrections (like on the highway), I have to turn the wheel harder than normal, then it gives way and turns with regular force. This makes it difficult to control, causing the car the jerk around a lot. This is an issue many others have noticed on online forums, and there does not seem to be a known fix for this. The Mazda dealership near me could not duplicate the issue (since it takes 20-30 minutes of continuous driving for this steering issue to get worse to the point of concern), and therefore refused to look any further. This makes it unsafe to drive longer than 20-30 minutes. I am currently awaiting an appointment with an independent service center. There are no warning lamps, messages, or other symptoms that I'm aware of
- NHTSA ID
- 11728605
- Incident
- Mar 31, 2026
Manual transmission will not reliably shift from 2nd to 3rd gear without a grinding noise. Other owners are reporting similar issues that have required a full replacement of the transmission in MY2023 cars.
- NHTSA ID
- 11688791
- Incident
- Sep 1, 2025
On [XXX] my [XXX] son was driving the vehicle and at low speed (30 mph or under) lost control of the vehicle in a turn. The vehicle hit a telephone pole that was rotted from termite infestation which shattered into three pieces (one piece landing on the cars windshield frame and driver roll bar hoop) . He impacted the airbags and had an unstable anterior fracture of the c5 vertebrae and a stable posterior fracture of the C5 vertebrae. He was graded an Asia B spinal cord injury and was paralyzed from the neck down. He spent 42 days in trauma ICU and then Neuro Rehab learning how to walk and use the bathroom. He has many lingering effects and still has loss of use of fingers on both hands as well as difficulties walking and gripping objects. His passenger did not hit the airbags and was uninjured. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11665240
- Incident
- Jul 19, 2024
My vehicle has only 8700 miles. At around 2500 miles first gear refused to engage, and I had to start the car in second for a week. That week I scheduled for service but the problem was not reproducible, since then it has been intermittent by never prolonged like that full week. This is and was a safety risk because I have been stuck on a hill, stop signs, and green traffic lights etc. Because it was not reproducible, the claim was dismissed. At around 4000 miles and on, third gear became very inconsistent in shift action. Typically it won't allow me to shift into third at all, other times it will grind, or requires excessive force to engage gear. This happens both in motion and at a stop. In traffic, the sudden loss in speed and rpm from being unable to shift into third poses a risk, especially getting onto on ramps. The dealer still cannot reproduce the issue, and in fact I have a 2 minute long video of the fault - pending their response to the video. Mazda corporate claims this is not a known or common issue. No warning lights pick up this fault. I have since continued to come to a resolution, and will return to the dealership.
- NHTSA ID
- 11639795
- Incident
- Feb 19, 2024
Dear, I’m writing to address the delayed response to the recall for my Mazda MX-5, which began on September 18. It has been nearly two months without any remedy or guidance from the manufacturer. As I rely on this vehicle daily for business purposes, this prolonged delay has caused significant disruptions. I urge NHTSA to assist in expediting a resolution with Mazda to minimize further impact on my work. Thank you for your attention to this matter.
- NHTSA ID
- 11622604
- Incident
- Sep 18, 2024
The manual transmission has a synchronizer failure. Safety was put at risk due to inability to safely complete a gear change reliably. The problem has been reported to the dealer and the transmission has been replaced once and is scheduled to go in 9/23/24 for a possible second transmission replacement. There are no warning lights associated with the failure. The only symptom is the inability to complete a shift with no warnings of this failure prior to it first presenting itself.
- NHTSA ID
- 11613520
- Incident
- Aug 14, 2023
Mazda Miata model years 2022-2024 with manual 6sp transmission are experiencing a large number of failures at low mileage. Some owners are reporting 2 failed transmissions at less than 10,000 miles. 3rd and 4th great become unusable without warning, increasing the potential for a crash. There have been over 50 reports of manual transmission failure from 2022-2024 Miata owners. Concern: When the transmission internals fail without warring the vehicle experiences loss of power and forward movement, substantially increasing the chance of an accident in a highway driving scenario. This problem has been confirmed by Mazda dealer network. Mazda is offering to replacement transmissions, but has not told the owners if there have been modifications and improvements to the replacement units to resolve the issue, or if they are replacing the defective transmission with same kind.
- NHTSA ID
- 11599585
- Incident
- Jun 26, 2024
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM; ENGINE
This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices. Examples: 1. Devices connected to the DLC-2 (battery discharge/DTC stored) 2. Devices plugged into the 12V outlet 3. GPS tracking device (engine no start/battery discharge) 4. Dash cam (DTC stored) 5. Non-certified USB cable (Apple Carplay™/ Android Auto™ will not connect) 6. Over-sized wheels/tires (incorrect GPS location) 7. DTC C0023:14 8. Decorative trim and/or cover on the START/STOP ENGINE button Example 1: Some electrical devices connected to the DLC-2 connector by insurance or mobile phone companies may cause: Battery discharge. The device may disrupt the CAN system battery saver mode. • IDS/MMDS will not communicate with the vehicle due to poor DLC-2 connection. The aftermarket device may cause DLC-2 female terminals to spread open.
SEATS; STRUCTURE:BODY
DESCRIPTION Some vehicles may exhibit scratches (1) on the rear of the seat back bar garnish (2) from contact with the convertible top (3). Due to assembly variations, the clearance between the seat back bar garnish and the convertible top is too small on some vehicles. REPAIR PROCEDURE 6. Install the seat back crossmember assembly from the vehicle according to the instructions on MGSS online or the Workshop Manual (section 09-10 SEAT BACK CROSSMEMBER ASSEMBLY REMOVAL/INSTALLATION). 7. Reinstall the rear seat back bar garnish while twisting the garnish so that the garnish can be kept closer to the seat back bar and away from the convertible top (for both left and right sides).
ELECTRICAL SYSTEM
This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-027/26 04/16/26 DESCRIPTION The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code. NOTE: A Warranty Code is required for warranty claim submission Battery Identification (Mazda batteries have 2 rating types) 1. JIS (Japanese Industrial Standard): JIS codes are six-digit alpha-numeric markings (excluding i-STOP batteries e.g. Q-85, S-95) molded into the top of the battery to identify a battery by the capacity (amps), dimensions, and battery terminal type. Vehicles manufactured in Japan come from the factory with a JIS rated battery. NOTE: Replacement batteries may use a CCA rating. If so, use the CCA rating listed on the battery. REPAIR PROCEDURE 1. Perform appropriate repair to vehicle. If needed, use the Battery Diagnostics of the DCA-8000 to test the charging and starting systems by following the on-screen instructions for entering the appropriate information. Refer to the Mazda DCA-8000 Instruction Manual for more information.
ELECTRICAL SYSTEM
This SA supersedes the previously issued SA(s) listed below. The changes are noted below in Red. SA-029/25 10/16/25 and 06/02/25 DESCRIPTION This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the batteries periodically according to the repair procedure. REPAIR PROCEDURE HIGH VOLTAGE BATTERY MAINTENANCE Verify the State-of-charge (SOC) in the instrument cluster. MX-30 EV: If the SOC is lower than 26%, charge it to 50% (either by normal charging or quick charging). CX-90/CX-70 PHEV: If the SOC is lower than 1%, charge it to 10% (either by normal charging, quick charging or engine running).
STRUCTURE:BODY
DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible through the lower-left area of the windshield), contact DAG (Dealer Assistance Group) using VIN Plate Request Form available on One Mazda. To obtain a replacement vehicle certification label (located on the Bpillar or front door), contact your assigned DSM (District Service Manager) to place the order. If DSM contact information is not available, refer to the Dealer & Field Contact Directory.
ENGINE; POWER TRAIN; SERVICE BRAKES
This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers. SCHEDULED MAINTENANCE Refer to the applicable Workshop Manual or Owner's Manual for vehicle -specific manufacturer scheduled maintenance. Workshop Manual - Refer to section 00-00 SCHEDULED MAINTENANCE. Owner's Manual - Refer to section 8 Maintenance and Care. b. Note: Please refer to the information below outlining the services not included in Mazda's Factory Scheduled Maintenance: IMPORTANT: Recommending fluid flushes when not necessary can lead to customer confusion and dissatisfaction. Fluid flushing for preventive maintenance purposes is strongly discouraged, unless otherwise specified in a published procedure (Owner’s Manual, Workshop Manual, Technical Service Bulletin, etc.).
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.