2009 Mazda Tribute

Lost of power steering hard to steer the steering wheel

NHTSA ID

11566885

Incident

Jan 17, 2024

The contact owns a 2009 Mazda Tribute. The contact stated while parking, the steering wheel became difficult to maneuver. The service warning light illuminated. The contact then heard a beeping sound. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was unavailable.

NHTSA ID

11500777

Incident

Jan 7, 2023

AutoZone said that the part is called steering angle sensor and is locking up my car I am not able to press the gas as it only accelerates the engine and nothing else and the steering wheel lock I usually have my car turn on in the middle of traffic the part number they gave me is SU14859

NHTSA ID

11486133

Incident

Sep 22, 2022

I pulled out of my driveway and my pporr steering did not work..parked vehicle. When I called the dealership I was told about recall on software for power steering control module (PSCM) but was told Mazda would not cover this that it was done in 2014 . I bought the vehicle used in 2019 ...never knew til now that it had a recall on it. What am I to do?

NHTSA ID

11455916

Incident

Mar 8, 2022

The contact owns a 2009 Mazda Tribute. The contact stated while driving 40 MPH, the power steering assist failed to operate as needed without warning. The contact used excessive force to drive the vehicle back to his residence. The next day, the contact had the vehicle towed to the dealer where he was informed that he could not service the vehicle for a month; however, after cancellation, the mechanic was able to repair the vehicle. Prior to the repair, the contact discovered NHTSA Campaign Number: 14V282000 (Steering). The contact made several attempts to reach the manufacturer however, the attempts were unsuccessful. The vehicle was repaired. The failure mileage was approximately 99,000.

NHTSA ID

11449558

Incident

Jan 28, 2022

Mileage

99,000 mi

Mazda purchase date June 17, 2021 Mazda S-Plan Pin: S013221306 [XXX] quoted price by [XXX] for a recall part on backorder that can not be received with proof by text was $2530.00 [XXX]: Mazda Agent who provided S-plan Forced Financing and Shot-gun my credit I am [XXX] 21 years old my father bought me the Mazda cash for college from Bellas in Port Lavaca Texas Bellas lied about repairing the recall and closed it out. Its been 2 weeks and I still have no vehicle. My job fired me, my bills are due, I'm an independent 21 year old and without a car I have not been able to make money and walking in the cold bas made me sick now with a sever cold. I just need my car and they cannot fix the recall the lady [XXX] wanted to charge me 2530.00 for what exactly and this was not my fault. Everything worked on my car perfect until the steering sensor went out. Please help. I am also contacting the FTC and USA.gov to report illegal fees and consumer protection. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID

11447600

Incident

Jan 2, 2022

The contact owns a 2009 Mazda Tribute. The contact stated while driving 65 MPH, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact was able to exit the highway and noticed that the steering wheel was becoming more difficult to turn. The contact was able to drive to his residence. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V282000 (Steering) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 114,141.

NHTSA ID

11430710

Incident

Aug 23, 2021

Mileage

114,141 mi

POWER STEERING DOES NOT WORK. STARTED UP MY CAR AND I AM UNABLE TO TURN THE WHEELS AT LOW SPEED. ELECTRICAL POWER STEERING UNIT. NO CHECK ENGINE LIGHT ON. UNSAFE TO DRIVE, ATTEMPTED TO CALL MAZDA SERVICE LINE, SAYS RECALL SERVICE FOR EXACT ISSUE STATED WAS COMPLETED IN 2014 FOR RECALL # 7614E 'CLOSED'. I DID NOT OWN THE VEHICLE AT THIS TIME. ATTEMPTED TO CALL DEALER WHO PERFORMED SERVICE FOR ANSWERS. DEALER #42175, NO ANSWERS OR INFORMATION GIVEN.

NHTSA ID

11319462

Incident

Mar 25, 2020

Mileage

10,100 mi

This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. 09-042/04 12/10/04 DESCRIPTION Some vehicles may exhibit inoperative electric rear window defroster grid lines, integral antenna concerns causing radio reception issues or terminal tabs pulled from the rear window glass. Follow the diagnostic and repair procedures included in this service information to inspect and service rear defroster grid lines, integral antenna concerns or broken terminal tabs.

This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers. SCHEDULED MAINTENANCE Refer to the applicable Workshop Manual or Owner's Manual for vehicle -specific manufacturer scheduled maintenance. Workshop Manual - Refer to section 00-00 SCHEDULED MAINTENANCE. Owner's Manual - Refer to section 8 Maintenance and Care. b. Note: Please refer to the information below outlining the services not included in Mazda's Factory Scheduled Maintenance: IMPORTANT: Recommending fluid flushes when not necessary can lead to customer confusion and dissatisfaction. Fluid flushing for preventive maintenance purposes is strongly discouraged, unless otherwise specified in a published procedure (Owner’s Manual, Workshop Manual, Technical Service Bulletin, etc.).

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the “Speedometer Replacement Label”. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda’s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO’s services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.