RoadVitals

1996 Mercedes-Benz S Class

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest May 6, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Apr 7, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 6 NHTSA owner-reported complaints for the 1996 Mercedes-Benz S Class, most frequently naming the engine, heating & air conditioning and electrical categories. 2 safety recalls have been issued covering this model year; and 6 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine233.3%
  • Heating & air conditioning116.7%
  • Electrical116.7%
  • Steering116.7%
  • Visibility116.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
09E012000

EXTERIOR LIGHTING

Apr 7, 2009
16,270 units potentially affected
The defect: SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
The risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
The remedy: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
SABERSPORTView on NHTSA.gov
96V058000

ENGINE AND ENGINE COOLING:ENGINE

Apr 4, 1996
149 units potentially affected
The defect: THE DRIVE BELT PULLEY ON THE ENGINE CAN DEVELOP FATIGUE CRACKS IN THE METAL AND BREAK. IF THE DRIVE PULLEY BREAKS, THE CAR WOULD NOT HAVE ENGINE COOLING, BATTERY CHARGING, AND/OR POWER STEERING.
The risk: LOSS OF THESE SYSTEMS CAN CAUSE THE CAR TO OVER HEAT, LOSE POWER FROM THE BATTERY, AND LOSS OF CONTROL OF THE CAR INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
The remedy: DEALERS WILL REPLACE THE ENGINE CRANKSHAFT DAMPER-PULLEY ON THESE VEHICLES.
MERCEDES-BENZ USA, INC.Manufacturer number 96-0413View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Steering
Filed May 6, 2014

TL* THE CONTACT OWNS A 1996 MERCEDES S420. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED CAUSING THE VEHICLE TO STEER TO THE LEFT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT A CONNECTOR FROM THE TRANSMISSION TO THE ELECTRONIC CONTROL MODULE HAD FAILED CAUSING TRANSMISSION FLUID TO FLOOD THE CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 143,000.

NHTSA ID
10586858
Incident
Apr 10, 2014
Mileage
143,000 mi
Engine
Filed Jun 30, 2011

1.I OWN A 1996 MERCEDES BENZ FOR 15 YEARS. WITH ONLY 11,850 MILES, THE TEMPERATURE / CLIMATE CONTROL MECHANISM FAILED DUE TO BEING DEFECTIVE PART. THIS WAS BROUGHT TO A MERCEDES BENZ SERVICE CENTER, HOWEVER IT WAS NOT FIXED WHICH I LEFT UNSETTLED AND UNSATISFIED. 3. IN ORDER TO QUICKLY HAVE THIS FIXED, I WENT TO ANOTHER PRIVATE MECHANIC, WHICH THEY DULY IDENTIFIED THE PROBLEM AS A DEFECTIVE PART, HOWEVER THE PART WAS PROMPTLY FIXED. THE AMOUNT WAS $1,097.36. I HAVE SENT 2 LETTERS TO MERCEDES BENZ USA HEADQUARTERS AND GERMANY HEADQUARTERS REPORTING THE PROBLEM AS A DEFECTIVE ISSUE AND REQUESTING FOR COMPENSATION, HOWEVER THEY HAVE NOT RESPONDED REGARDING THIS MATTER. *TR

NHTSA ID
10410070
Incident
Apr 14, 2011
Mileage
11,850 mi
Heating & air conditioning
Filed Aug 20, 2008

I HEARD A CLICK AND THEN AC STOPPED BLOWING AIR. IT HAD BEEN BLOWING FINE BEFORE THIS AUDIBLE CLICK. RESEARCH I DID SAYS IT IS A FAULTY BLOWER REGULATOR WHICH SEEMS TO BE A COMMON OCCURRENCE FOR THIS MODEL. *TR

NHTSA ID
10238986
Incident
Aug 16, 2008
Mileage
202,000 mi
Engine
Filed Aug 8, 2008

JUST CAME BACK FROM VACATION. CHECK ENGINE LIGHT WAS ON BEFORE. STOPPING AT THE GAS STATION WE NOTICED THE SMOKE COMING OUT THE HOOD. TEMPERATURE WAS RISING TO A 100 C. SINCE THEN EVEN IN LOCAL DRIVING TEMPERATURE GOES OVER NORMAL. I AM VERY CONCERNED. DID NOT CHECK WITH SERVICE YET. *TR

NHTSA ID
10237453
Incident
Aug 2, 2008
Mileage
121,000 mi
Electrical
Filed Feb 20, 2007

WIRING HARNESS IS DEFECTIVE. *NM

NHTSA ID
10183005
Incident
Feb 20, 2007
Mileage
90,000 mi
Visibility
Filed Feb 22, 2006

MY PASSENGER REAR WINDOW HAS COMPLETELY FALLEN INTO THE DOOR UPON TOUCHING THE WINDOW SWITCH. THIS HAS HAPPENED WHILE DRIVING AND IT IS A RECURRING PROBLEM. SINCE I HAVE HAD THE CAR, I HAVE REPAIRED THIS ISSUE THREE TIMES. I SUSPECT THAT MERCEDEZ IS USING WEAK PARTS AND IS NOT LOOKING INTO THIS ISSUE SERIOUSLY. THIS HAS HAPPENED TO OTHERS WITH NEWER CARS BUT NOT AS FREQUENT. *NM

NHTSA ID
10150887
Incident
Feb 22, 2006

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

LI82.30-P-059239

VISIBILITY:WINDSHIELD WIPER/WASHER

Complaints about poor wiping effect of winshield wiper

SB-P-047527

PARKING BRAKE

MERCEDES: PARKTRONIC INTERMITTENTLY NOT FUNCTIONING. THE FUNCTION WORKS AGAIN AFTER A SHORT TIME OR DISTANCE. WHEN THE FOOT OPERATED PARKING BRAKE IS APPLIED, THE PARKTRONIC SYSTEM IS DEACTIVATED. IF THE FOOT OPERATED PARKING BRAKE IS ON AT THE FIRST NOTCH, THE CONTACT SWITCH MAY REACT WITH A CONSIDERATION DELAY WHEN THE PARKING BRAKE IS RELEASED. NO MODEL YEARS LISTED. *PE

TSB-42-10-109

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DIFFERENTIAL PROPORTIONAL VALVE; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:DRUM; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:WHEEL CYLINDERS; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

MERCEDES: CORROSION PROTECTION COATINGS FOR BRAKE COMPONENTS AND HARDWARE MAY BE DAMAGED AND OR STRIPPED AWAY IF HIGHLY CONCENTRATED ACID BASED CLEANERS ARE USED. ONCE THE CORROSION PROTECTION IS DAMAGED OR REMOVED THE BRAKE COMPONENTS AND OR HARDWARE CAN BEGIN TO CORRODE. INCLUDE ALL MODELS AND MODEL YEARS. *PE

887039

VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

SEAL BETWEEN EXTERIOR REAR VIEW MIRROR HOUSING AND DOOR. *TT

914031B

SEAT BELTS:FRONT

ORDERING PROCESS FOR EXTENDED LENGTH SEAT BELTS. *TT

PSIMBNA4020M

TIRES

UPDATED INFORMATION TO REFLECT ADDITON OF APPROVED TIRES. *YC

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mercedes-Benz S Class by model year
YearComplaintsRecallsInvestigationsIssue Index
2012110—
2011000—
2009210—
2005210—
2004154154.2
2003282148.1
2002482144.1
2001365150.2
2000815359.9
1999910—
1998210—
1997210—
1996Viewing620—
1995271039.4
1994121038.8
1993110—
1992010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.