RoadVitals

2012 Mercedes-Benz S Class

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Apr 11, 2012
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Oct 3, 2011
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2012 Mercedes-Benz S Class, most frequently naming the powertrain (other) category. 1 safety recall has been issued covering this model year; and 7 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Powertrain (other)1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
11V496000

FUEL SYSTEM, DIESEL

Oct 3, 2011
6,872 units potentially affected
The defect: MERCEDES-BENZ USA (MBUSA) IS RECALLING CERTAIN MODEL YEAR 2011 VEHICLES INCLUDING E-CLASS (212 PLATFORM), MANUFACTURED FROM JULY 2010 THROUGH FEBRUARY 2011, R-CLASS (251 PLATFORM), MANUFACTURED FROM APRIL 2010 THROUGH APRIL 2011, ML-CLASS (W164 PLATFORM), MANUFACTURED FROM JANUARY 2010 THROUGH MARCH 2011, GL-CLASS (X164 PLATFORM), MANUFACTURED FROM MARCH 2010 THROUGH MARCH 2011, AND MODEL YEAR 2012 S-CLASS (221 PLATFORM) VEHICLES. THE DIESEL FUEL FILTER MAY LEAK FROM THE AREA AROUND THE HEATING COMPONENT.
The risk: DIESEL FUEL MAY BE DEPOSITED ONTO THE HIGHWAY AND CREATE THE POTENTIAL FOR A CRASH.
The remedy: MBUSA WILL CONTACT OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE DIESEL FUEL FILTER IF NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 30, 2011. OWNERS MAY CONTACT MERCEDES-BENZ USA AT 1-800-367-6372.
MERCEDES-BENZ USA, LLC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Powertrain (other)
Filed Apr 11, 2012
Crash reported

2012 MERCEDES S550. CONSUMER STATES VEHICLE SLID BACKWARDS IN PARKING LOT *TGW THE CONSUMER STATED THE SAFETY ISSUE WAS REGARDING THE VEHICLE BEING PUT IN THE NEUTRAL POSITION AFTER TURNING OFF THE ENGINE. THE CONSUMER STATED THREE WEEKS AGO, HE HAD THE MISFORTUNE OF PARKING HIS VEHICLE IN A PARKING LOT. WITHOUT OPENING THE DOOR, HE TURNED OFF THE ENGINE AND WHEN HE REMOVED HIS FOOT FROM THE BRAKE, THE VEHICLE SLID BACKWARDS AND HIT ANOTHER VEHICLE. BOTH VEHICLES WERE DAMAGED. THE CONSUMER STATED THE MINUTE THE ENGINE IS TURNED OFF, THE VEHICLE SHOULD BE PUT IN THE ELECTRONIC PARKING POSITION, RATHER THAN NEUTRAL.*JB

NHTSA ID
10454119
Incident
Mar 1, 2012

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

LI82.30-P-059239

VISIBILITY:WINDSHIELD WIPER/WASHER

Complaints about poor wiping effect of winshield wiper

LI54-15-P057373

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

XENTRY (MERCEDES): THE FUSE AND RELAY BOXES (SRB) IN ENGINE COMPARTMENT OR REAR COMPARTMENT HAS A MALFUNCTION AND DISRUPTIONS TO COMMUNICATION PATHS CAUSING A NO START IN VEHICLE. MODEL 2012-2013 204, 207, 212, 218, 231, 246, 176, 117, 172. *PE

LI-47-40-P053871

ENGINE

XENTRY (MERCEDES): CHECK ENGINE LIGHT (CEL) IS ACTIVATED; STORED IN ENGINE CONTROL UNIT IS VERY FINE LEAK. AUTOMATIC FUEL TANK LEAK TEST SOFTWARE IS SENSITIVE AND CAN PRODUCES AN ERRONEOUS DIAGNOSIS. MODELS 204, 212, 218, 221, 216,AND 166 WITH NO MODEL YEARS LISTED. *PE UPDATE 11/22/13. *PE

LI-72-10-P053599

LATCHES/LOCKS/LINKAGES:DOORS:LATCH; STRUCTURE:BODY:DOOR

XENTRY(MERCEDES): ON SOME VEHICLES, CAN NOT ENGAGE OR CLOSE FRONT DOOR PROPERLY. MODELS 197.377. NO MODEL YEARS LISTED. *PE

SB-2012010006

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

MERCEDES: TIRE PRESSURE MONITORING CODING NEEDS TO BE CHECKED AND UPDATED IF NECESSARY. *KB

SCB-2011120005

ELECTRICAL SYSTEM:IGNITION:SWITCH

MERCEDES: DURING THE PRODUCTION PROCESS OF SOME VEHICLES, THE ELECTRONIC IGNITION SWITCH WAS DAMAGED. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mercedes-Benz S Class by model year
YearComplaintsRecallsInvestigationsIssue Index
2012Viewing110—
2011000—
2009210—
2005210—
2004154154.2
2003282148.1
2002482144.1
2001365150.2
2000815359.9
1999910—
1998210—
1997210—
1996620—
1995271039.4
1994121038.8
1993110—
1992010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.