Owner-reported complaints naming the fuel system system, filed with NHTSA
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Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 1999 Mercury Villager submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
WHEN STOPPED AT LIGHT, UPON ACCELERATING WHEN THE LIGHT TURNS GREEN, THE ACCELERATOR IS HARD TO PRESS. IT DOES NOT DEPRESS. YOU HAVE TO EITHER PRESS TOO HARD OR PUMP A FEW TIMES FOR IT TO GET GOING. THIS IS VERY DANGEROUS WHEN YOU ARE TAKING A LEFT TURN ON A SOLID GREEN LIGHT WITHOUT A GREEN ARROW. YOU MAY STALL AND THEN LUNGE FORWARD INTO AN ONCOMING CAR *TR
1999 MERCURY VILLAGER MINI VAN PROBLEM HEADLIGHTS KEEP BLOWING OUT, CANNOT USE HIGH BEAMS WITHOUT HEARING SOME CRACKLING ON HIGHBEAM SWITCH WHEN PUTTING ON HIGH BEAMS. I JUST REPLACE THE BULB AND NOT USE HIGHBEAMS. ALSO GAS PEDAL STICKS MOST OF THE TIME WHEN YOU EXCEL ESPECIALLY WHEN IT IS DAMP OUT, I STEP ON THE PEDAL AND IT JERKS FORWARD BECAUSE IT'S STUCK WHEN I FEEL IT IS STUCK WHEN EXCELLING FROM STOP I USUALLY STEP ON THE BRAKE THEN THE GAS AND LET OFF THE BRAKE SLOWLY. I HAVE BEEN LUCKY THERE HASN'T BEEN AN ACCIDENT YET. *TR
THE 1999 THROUGH 2000 MERCURY VILLAGER VANS HAVE A DEFECTIVE THROTTLE BODY ASSEMBLY. MY GAS PETAL STARTED STICKING ON MY VILLAGER VAN LATE LAST YEAR. I FINALLY HAD THE THROTTLE BODY ASSEMBLY CLEANED AND THROTTLE CONTROL SENSOR REPLACED IN JANUARY, AFTER SEVERAL FAILED ATTEMPTS BY THE MERCURY DEALERSHIP TO RECTIFY THIS PROBLEM. I HAD ANOTHER MECHANIC REPLACE THE FAILED THROTTLE BODY CONTROL SENSOR (IN MAY)AFTER ONLY 4 MONTHS (PART WAS GUARANTEED FOR 12 MONTHS) AND THE THROTTLE BODY WAS OK FOR A SHORT PERIOD OF TIME AND NOW IT'S STICKING AND THE GAS PETAL IS HARD TO DEPRESS. IT IS A MAJOR ACCIDENT HAZARD BECAUSE YOU NEED TO KNOW THAT YOU CAN PULL OUT SAFELY FROM AN INTERSECTION OR ACCELERATE WHEN ENTERING A RAMP ON THE INTERSTATE. WITH THIS PROBLEM YOU HAVE TO PRESS THE GAS PETAL HARDER THAN NORMAL AND THEN YOU FEEL LIKE YOU ARE GETTING WHIPLASH BECAUSE THE PETAL WILL UNSTICK AND YOU SHOOT FORWARD. OUR CAR HAD A CHECK ENGINE LIGHT THAT CAME ON AND IT WAS ALSO ASSOCIATED WITH THIS PROBLEM. FROM THE CONTENTS OF THIS ARTICLE, I BELIEVE THAT MERCURY AND NISSAN ARE COMPLETELY AWARE THIS DANGER. HTTP://WWW.ENQUIRER.COM/EDITIONS/2004/08/20/BIZ_VILLAGERSUIT20.HTML PLEASE INVESTIGATE THIS ISSUE AND FORCE MERCURY & NISSAN TO RECALL ALL OF THESE VEHICLES AND AGREE TO REPLACE THE THROTTLE BODY ASSEMBLY FREE OF CHARGE. WHEN YOU HAVE TAKEN CARE OF YOUR VEHICLE MAINTENANCE WISE AND THE MANUFACTURER KNOWS THERE IS A SAFETY PROBLEM AND DOES NOTHING, THEN THEY SHOULD BEAR THE BRUNT OF THEIR FAULTY DESIGN AND BE LIABLE FOR ANY INJURIES OR DEATHS ASSOCIATED WITH THIS ISSUE. MORE LINKS BELOW HTTP://WWW.ALLWORLDAUTO.COM/COMMENTS/MERCURY_VILLAGER_COMMENTS_AND_COMPLAINTS_101-573-1.HTML. *TR
TL*THE CONTACT OWNS A 1999 MERCURY VILLAGER. WHEN COMING TO A COMPLETE STOP AT AN INTERSECTION, THE CONTACT NOTICED A STRONG GASOLINE ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND A TECHNICIAN DETERMINED THAT THE FUEL RETENTION STRAPS FAILED, WHICH CAUSED THE SPOT WELLS TO SEPARATE. THE REPAIR WOULD COST $800. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 99V205001 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING); THEREFORE, NO COMPENSATION WOULD BE PROVIDED. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 167,000.
1999 MERCURY VILLAGER ESTATE MINI-VAN. PURCHASED NEW IN 1999. OWNED BRIEFLY WHEN GAS PEDAL STUCK, BUT IF KICKED DOWN ON RELEASED. OF COURSE, THE VEHICLE WOULD JUMP FORWARD FROM THE HARD KICK ON THE ACCELERATOR. THE PROBLEM WAS CORRECTED BY REPLACING THE THROTTLE BODY...ONLY FOR A SHORT TIME THOUGH. WHEN IT HAPPENED AGAIN AFTER THE MANUFACTURER'S WARRANTY PERIOD A QUICK 20 MINUTE CLEANING OF THE INSIDE OF THE THROTTLE BODY FIXED THE PROBLEM...AGAIN FOR A WHILE. THIS STICKING OR THE THROTTLE MOST OFTEN CAUSES A DELAY IN THE FORWARD MOTION OF THE VEHICLE; HOWEVER, IT HAS ALSO OCCURRED WHEN I WAS TRYING TO STOP AND IN ORDER NOT TO RUN INTO ANOTHER STOPPED VEHICLE THE IGNITION HAD TO BE TURNED OFF OR PLACED IN NEUTRAL. I THOUGHT OF REPORTING THIS WHEN I SAW ON A MERCURY BLOG PAGE THAT MANY OTHERS HAVE EXPERIENCED THIS SAME PROBLEM. *TR
NO INCIDENTS AS OF YET. BOUGHT A 1999 MERCURY VILLAGER ESTATE, THE THROTTLE BODY WILL NOT LET THE VAN IDLE AT NORMAL SPEEDS. YOU CAN NOT STOP, VAN GOES AUTOMATICALLY, RPM AT 3000, ALL THE TIME. YOU TAKE YOUR FOOT OFF THE GAS , IT WILL GO 35MPH ALL DAY LONG, YOU TRY TO STOP THAT. WHEN YOU COME TO A STOP LIGHT, VERY HARD TO STOP, AND HARD TO KEEP IT STOPPED. I SEARCHED THE WEB, AND THERE 100'S & 100'S OF COMPLAINTS OF THIS PROBLEM, WITH NO RECALLS, , HOW CAN THIS HAPPEN. FOR ALL YEARS OF THAT VAN,1997,1998,1999,2001,2002. THIS A CRASH WAITING TO HAPPEN. SEARCH THE WEB FOR INFO, YOU WILL SEE. THIS A VERY BAD THING, PEOPLE MUCH HAVE GOTTEN INTO CRASHES..... *TR
MY 1999 MERCURY VILLAGER WITH APPROX 39K MILES STARTED SHOWING THIS PROBLEM IN APRIL 2006. WHEN I PRESS THE GAS PEDAL AFTER THE LIGHT TURNS GREEN, THE PEDAL DOES NOT DEPRESS. I PRESS HARDER, IT FINALLY DEPRESSES, BUT THE VAN LUNGES FORWARD. ONE TIME I GOT HONKED FROM BEHIND. THIS HAPPENED ABOUT 5 TIMES. I WAS PLANNING ON TAKING IT TO THE SHOP. THEN A FEW DAYS LATER THE VAN STARTED TREMBLING DURING IDLE AND THE "SERVICE" INDICATOR CAME ON. I TOOK IT TO THE SHOP ON APRIL 29TH. THEY CHARGED ME APPROX $550 TO REPLACE ONE FUEL INJECTOR AND CLEAN THE THROTTLE BODY AND OTHER FUEL INJECTORS. YESTERDAY, MAY 3RD THE VAN DID THE SAME THING WITH A STUCK GAS PEDAL. I SEARCHED ON THE INTERNET AND FOUND SEVERAL COMPLAINTS OF THIS NATURE. PLEASE LET ME KNOW WHAT OPTIONS I HAVE. *JB
WHEN PUMPING GASOLINE IT LEAKED FROM UNDERNEATH THE FUEL FILLER NECK. THIS CAUSED A GASOLINE ODOR. DRIVER TOOK VEHICLE TO THE DEALER FOR ANALYSIS, AND MECHANIC HAS NOT RESOLVED THE PROBLEM. *AK *MR
WHEN THE GAS PEDAL WAS PRESSED, THERE WAS A DELAY IN ACCELERATION. THE CONSUMER HAD TO PUMP THE GAS PEDAL TO GET THE VEHICLE TO MOVE. THE DEALER STATED NEW INJECTORS WERE NEEDED. *JB. ALSO THE BLOWER MOTOR FAILED. *JB
CONSUMER STATES FUEL IS LEAKING FROM FUEL TANK. CONSUMER ADVISES THAT TANK APPEARS TO BE RUSTING FROM THE INSIDE OUT AND THAT LEAKING FUEL HAS A "RUSTED" COLOR. TS
TACHOMETER, TEMPERATURE AND FUEL GAUGE HAVE QUIT. *AK
TACHOMETER/ FUEL GAUGE/ TEMPERATURE GAUGE HAVE QUIT WORKING. *AK
CHECK ENGINE SOON LIGHT CAME ON AND I TOOK THE VEHICLE TO THE DEALER AS INSTRUCTED IN OWNERS MANUAL. THE VEHICLE HAD BEEN CHUGGING WHEN IDLING AT A STOP. FOR THE SECOND TIME IN 6 MONTHS WHEN THE VEHICLE WAS PRESENTED TO THE DEALER FOR SERVICE - A FUEL INJECTOR HAD TO BE REPLACED. FORTUNATELY I HAD PURCHASED AN EXTENDED WARRANTY SO THE VEHICLE WAS COVERED EXCEPT FOR THE $50 DEDUCTABLE. HOWEVER, THERE WILL COME A TIME WHEN THE WARRANTY RUNS OUT AND THE MECHANIC INFORMED ME THAT HE HAS SEEN THAT THE FUEL INJECTORS IN THIS MODEL "GO OUT EVERY 20,000 OR SO" MILES. I ASKED IF THERE WAS A PREVENTIVE MAINTENENCE PROCEDURE I COULD DEPLOY AND HE ADVISED ME THERE WAS NOT - "THE INJECTORS WILL FAIL" I WAS INSTRUCTED. I WONDER HOW MANY OTHER MERCURY VILLAGER OWNERS ARE EXPERIENCING THE SAME PROBLEM. *AK
FUEL TANK PUNCTURED BY REAR SUSPENSION COMPONENT DURING ROLLOVER CRASH. YH
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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