1999 Mercury Villager Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 1999 Mercury Villager, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Driver assistance8737.8%
- Brakes167.0%
- Fuel system146.1%
- Exterior lighting146.1%
- Body & structure114.8%
- Electrical104.3%
- Engine104.3%
- Interior & seats104.3%
- Steering93.9%
- Transmission83.5%
- Tires & wheels83.5%
- Suspension83.5%
- Seat belts83.5%
- Visibility73.0%
- Airbags41.7%
- Powertrain (other)31.3%
- Other / unspecified20.9%
- Heating & air conditioning10.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
WHEN STOPPED AT LIGHT, UPON ACCELERATING WHEN THE LIGHT TURNS GREEN, THE ACCELERATOR IS HARD TO PRESS. IT DOES NOT DEPRESS. YOU HAVE TO EITHER PRESS TOO HARD OR PUMP A FEW TIMES FOR IT TO GET GOING. THIS IS VERY DANGEROUS WHEN YOU ARE TAKING A LEFT TURN ON A SOLID GREEN LIGHT WITHOUT A GREEN ARROW. YOU MAY STALL AND THEN LUNGE FORWARD INTO AN ONCOMING CAR *TR
TRIED TO SLIGHTLY DEPRESS THE ACCELERATOR TO MOVE UP IN TRAFFIC BUT ACCELERATOR WAS STUCK AND HAD TO APPLY MORE FORCE TO DEPRESS ACCELERATOR CAUSING VEHICLE TO LUNGE FORWARD NEARLY CAUSING A COLLISION WITH THE VEHICLE IN FRONT OF US. REAR PASSENGER SIDE SEAT BELT WILL NOT EXTEND TO ALLOW IT TO BE PUT ON. *TR
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
I SENT THIS LETTER TO THE FORD MOTOR COMPANY. NO REPLY YET. I ALSO HAVE COPIES OF THE WORK THAT WAS DONE TO THE VAN. I HOPE YOU CAN HELP. THANK YOU VERY MUCH. ON THURSDAY MAY 3, 2007 WE WERE DRIVING, WITH MY WIFE BEING THE DRIVER, NORTH ON U.S. 441 IN FLORIDA. AS WE PASSED A TRUCK WE HEARD A GROWLING NOISE. IT WAS OUR VAN. I-75 THE TRAFFIC WAS STOPPED UP FROM AN ACCIDENT SO WE TOOK A PARALLEL ROAD TO THE NORTH. THE VAN WAS STILL GROWLING. WHEN WE GOT TO U.S. 27 I TOLD HER WE HAD BETTER FIND A MERCURY DEALER AND SEE WHAT THE PROBLEM WAS. WE TURNED BACK INTO OCALA AND STOPPED AT A SMALL INDEPENDENT USED AUTO SALES BUSINESS. WE WERE TOLD THE MERCURY DEALERSHIP WAS JUST DOWN THE STREET, SO WE GOT BACK INTO THE VAN AND PROCEEDED TO START OUT. MY WIFE HAD TO BACK UP A LITTLE TOWARD BUSY U.S. 441. THEN SHE SCREAMED ?I HAVE NO BRAKES!? QUICKLY SHE PUT THE VAN INTO DRIVE AND IT SCREECHED AND LUNGED FORWARD. NOW WE WERE HEADED TOWARD A CHAIN-LINK FENCE. STILL NO BRAKES, SO SHE WAS SMART ENOUGH TO TURN OFF THE KEY AND WE STOPPED TWO FEET FROM THE FENCE. NEEDLESS TO SAY SHE WAS MY HEROINE. WE GOT OUT AND SHE SAID, ?LOOK AT THIS HUB CAP.? THE PLASTIC CONNECTORS THAT HOLD IT TO THE WHEEL WERE MELTED AND THE CAP HAD FALLEN OFF. THE WHEEL WAS TOO HOT TO TOUCH. BOTH FRONT WHEELS WERE VERY HOT AND NOW YOU COULD SMELL BRAKE FLUID. WE CALLED A WRECKER AND THE PEOPLE THAT OWNED THE AUTO SALES STORE GAVE US A TIRE STORE THAT WAS SUPPOSE TO BE THE BEST IN THE AREA. I CALLED THEM AND THEY WOULD TAKE US IN RIGHT AWAY. APPARENTLY THE WHEEL CYLINDERS ENGAGED ON THE FRONT OF THE VAN AND THE INTENSE HEAT FROM FRICTION BUILT UP HAD MELTED THE BRAKE HOSES. WE ARE SURE GLAD WE HAD NOT VENTURED ONTO I-75. IS THIS A MANUFACTURER?S DEFECT THAT HASN'T BEEN FOUND YET? *TR
LTR FM SALETTE SILVANA SELVAGGI(NY) INVOLVED IN ACCIDENT TRAVELING I-95 IN CONNECTICUT IN VEHICLE A 1999 MERCURY VILLAGE EXPERIENCED LOSS OF STOPPING POWER AND CONTROL QUESTION IF VEHICLE IS DEFECTIVE REPLY TO THE ROCKLAND DISTRICT OFC WEST NYACK, NY. *MR WHILE TRYING TO BRAKE THERE WAS A TOTAL LOSS OF STOPPING POWER AND LOSS OF CONTROL RESULTING IN A CRASH IN THE PASSENGER SIDE. LUCKILY THERE WERE NO INJURIES BUT THE CONSUMER BELIEVES A VEHICLE MALFUNCTION CAUSED THE PROBLEM. THE INSURANCE COMPANY CAME TO THE CONCLUSION THAT HE CONSUMER WAS 100% AT FAULT. *NM
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
WHEN STOPPED AT LIGHT, UPON ACCELERATING WHEN THE LIGHT TURNS GREEN, THE ACCELERATOR IS HARD TO PRESS. IT DOES NOT DEPRESS. YOU HAVE TO EITHER PRESS TOO HARD OR PUMP A FEW TIMES FOR IT TO GET GOING. THIS IS VERY DANGEROUS WHEN YOU ARE TAKING A LEFT TURN ON A SOLID GREEN LIGHT WITHOUT A GREEN ARROW. YOU MAY STALL AND THEN LUNGE FORWARD INTO AN ONCOMING CAR *TR
1999 MERCURY VILLAGER MINI VAN PROBLEM HEADLIGHTS KEEP BLOWING OUT, CANNOT USE HIGH BEAMS WITHOUT HEARING SOME CRACKLING ON HIGHBEAM SWITCH WHEN PUTTING ON HIGH BEAMS. I JUST REPLACE THE BULB AND NOT USE HIGHBEAMS. ALSO GAS PEDAL STICKS MOST OF THE TIME WHEN YOU EXCEL ESPECIALLY WHEN IT IS DAMP OUT, I STEP ON THE PEDAL AND IT JERKS FORWARD BECAUSE IT'S STUCK WHEN I FEEL IT IS STUCK WHEN EXCELLING FROM STOP I USUALLY STEP ON THE BRAKE THEN THE GAS AND LET OFF THE BRAKE SLOWLY. I HAVE BEEN LUCKY THERE HASN'T BEEN AN ACCIDENT YET. *TR
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
1999 MERCURY VILLAGER MINI VAN PROBLEM HEADLIGHTS KEEP BLOWING OUT, CANNOT USE HIGH BEAMS WITHOUT HEARING SOME CRACKLING ON HIGHBEAM SWITCH WHEN PUTTING ON HIGH BEAMS. I JUST REPLACE THE BULB AND NOT USE HIGHBEAMS. ALSO GAS PEDAL STICKS MOST OF THE TIME WHEN YOU EXCEL ESPECIALLY WHEN IT IS DAMP OUT, I STEP ON THE PEDAL AND IT JERKS FORWARD BECAUSE IT'S STUCK WHEN I FEEL IT IS STUCK WHEN EXCELLING FROM STOP I USUALLY STEP ON THE BRAKE THEN THE GAS AND LET OFF THE BRAKE SLOWLY. I HAVE BEEN LUCKY THERE HASN'T BEEN AN ACCIDENT YET. *TR
NHTSA RECALL CAMPAIGN 99V347001 TAIL LAMP SOCKET. VEHICLE EXPERIENCED A PROBLEM WITH THE REAR TAIL LIGHT SOCKET. THE SOCKET LOCKING TAB WILL NOT HOLD THE BULB IN POSITION ,THUS ALLOWING THE BULB TO FALL OUT OF THE SOCKET INDICATING THAT THE TAIL LIGHT WAS NOT FUNCTIONING PROPERLY. ALSO, THIS VEHICLE WAS NOT COVERED UNDER RECALL DUE TO VIN. DUE TO THE VIN ALTHOUGH IT WAS EXPERIENCING THE SAME DEFECTS AS THOSE DESCRIBED IN THE RECALL. *AK *NM
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
WHILE DRIVING AT VARIOUS SPEEDS THE CONSUMER WOULD HEAR A LOUD NOISE COMING FROM THE BRAKES. WHEN BRAKE PEDAL WAS DEPRESSED IT WOULD GO TO THE FLOOR AND THERE WOULD BE EXTENDED STOPPING DISTANCE. *AK DIFFERENT BRAKE COMPONENTS HAVE BEEN REPLACED SEVERAL TIMES BUT THE BRAKES CONTINUE TO FAIL. THE WINDSHIELD MOLDING FLAPPED WHILE DRIVING. THE DRIVER'S FRONT DOOR RATTLED WHILE DRIVING. THE DEALER LUBED THE WINDOW TRACKS. *NLM
WHEN THE GAS PEDAL WAS PRESSED, THERE WAS A DELAY IN ACCELERATION. THE CONSUMER HAD TO PUMP THE GAS PEDAL TO GET THE VEHICLE TO MOVE. *JB DEALER CLEANED DIRTY THROTTLE BODY. BLOWER ONLY WORKED ON HIGH. FAILED RESISTOR REPLACED. LEFT FRONT DOOR PANEL WAS PEELING AND HAD TO BE REPLACED. *TT
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
WHILE VEHICLE WAS PARKED INSIDE THE PARKING LOT IT CAUGHT ON FIRE DRIVER WAS NOT HURT. FIRE DEPARTMENT AND POLICE RESPONDED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY. *AK
HEADLIGHTS SUDDENLY WENT OUT WHILE IN USE. THIS OCCURRED BECAUSE OF A SHORT IN THE ELECTRICAL SYSTEM WIRING. THE SOCKET MELTED. THIS COULD CAUSE A FIRE, PER THE DEALERSHIP. *AK DEALER REPLACED DRIVER SIDE HEADLIGHT SOCKET, WIRE HARNESS AND BULB. *LA
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
TRIED TO SLIGHTLY DEPRESS THE ACCELERATOR TO MOVE UP IN TRAFFIC BUT ACCELERATOR WAS STUCK AND HAD TO APPLY MORE FORCE TO DEPRESS ACCELERATOR CAUSING VEHICLE TO LUNGE FORWARD NEARLY CAUSING A COLLISION WITH THE VEHICLE IN FRONT OF US. REAR PASSENGER SIDE SEAT BELT WILL NOT EXTEND TO ALLOW IT TO BE PUT ON. *TR
1999 MERCURY VILLAGER ENGINE CAUGHT FIRE AFTER STOPPING. CONSUMER STATES THAT THE ENGINE CAUGHT FIRE AFTER STOPPING AT THE GAS PUMP. THE FIRE WAS EXTINGUISHED. *KB (OHIO TRAFFIC CRASH REPORT # 10-0074-90) *JB
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
IF THERE IS ANYTHING JUST EVEN SLIGHTLY HANGING OVER THE BACK HATCH WHEN IT IS CLOSED IT WILL NOT RELEASE (OPEN). A RECENT INCIDENT OCCURRED WHEN I HAD A PIECE OF CARDBOARD FROM A CLOTHES HANGER HANGING OVER THE EDGE OF WHERE THE BACK HATCH CLOSES. IT WOULD NOT REOPEN. I TOOK IT TO THE DEALER AND THEY COULDN'T GET IT OPEN. I FINALLY PULLED THE CARDBOARD OUT, PIECE BY PIECE, AND THEN THE HATCH WOULD OPEN. IT HAS DONE THIS WITH CLOTHING -- SHIRT SLEEVE, BLANKET, PENCIL, ETC. IF SOMETHING IS ON THE EDGE OF THE DOOR HATCH FLOOR, AND GETS STUCK IN THE HATCH, THE HATCH WILL NOT OPEN. FROM A SAFETY ASPECT, IF A CHILD OR SOMEONE ELSE'S FINGER GOT SLAMMED SHUT INTO THE HATCH, YOU WOULD NOT BE ABLE TO OPEN THE HATCH TO GET THE FINGER OUT!!!! IT DOES NOT HAVE TO BE SOMETHING THICK, NOR DOES IT HAVE TO BE BY THE LATCH -- IN FACT IT IS NEVER BY THE LATCH BECAUSE THE LATCH IS ON THE SIDES. THE CARDBOARD FROM THE HANGER WAS THE CIRCUMFERENCE OF A FINGER. NO ONE COULD GET IT OPEN -- THE CARDBOARD HAD TO BE RIPPED OUT FROM UNDER THE HATCH.*AK
INTERIOR DASH LIGHTS WENT OUT.INTERIOR REAR PASSENGER LIGHTS WENT OUT.BALL JOINTS NEED TO BE REPLACED.KNOCK SENSOR NEEDS TO BE REPLACED.POWER WINDOWS AND LOCKS DON'T WORK.DEALER TOLD ME THE KNOCK SENSORS COST $1500.00 TO FIX AND REAR INTERIOR LIGHTS $250 AND BALL JOINTS $225.INTERIOR DASH LIGHTS JUST WENT OUT.*AK
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
FOR MORE TIMES THAN I CAN REMEMBER, I AGAIN TODAY HAD THE AGONIZING EXPERIENCE OF MY VEHICLE STEERING LOCKING UP WHILE TRYING TO STEER IT. I HAVE A 1999 MERCURY VILLAGER THAT WAS PURCHASED NEW IN 1999. ON NUMEROUS OCCASIONS SINCE THEN I HAVE HAD MY VEHICLE IN AT FORD DEALERSHIPS WITH THE COMPLAINT OF THE STEERING LOCKING UP. THIS CAN OCCUR AT ANY GIVEN MOMENT WHEN MAKING A TURN. IT SEEMS TO HAPPEN ESPECIALLY WHEN THE WEATHER IS DAMP. I HAVE HAD SEVERAL CLOSE CALLS. EVERY TIME I HAVE TAKEN THE VEHICLE IN THEY NEVER FIND ANYTHING WRONG WITH THE STEERING. AFTER ANOTHER NEAR MISHAP TODAY I AM VERY RELUCTANT TO DRIVE THIS VEHICLE BECAUSE OF THE POTENTIAL DANGER. I AM EXTREMELY FRUSTRATED THAT THIS HAS BEEN OCCURRING EVERY SINCE I HAVE HAD THE VEHICLE AND NO ONE SEEMS TO LISTEN. AS STUPID AS THIS MAY SOUND, I HAVE TOLD SEVERAL FAMILY MEMBERS, CLOSE FRIENDS AND CO-WORKERS ABOUT MY ORDEAL. I HAVE INSTRUCTED THEM TO PURSUE LEGAL ACTION IN THE EVENT THAT I AM EITHER KILLED OR SERIOUSLY INJURED IN A ACCIDENT INVOLVING THIS VEHICLE. *NM
WHILE DRIVING 55-65 MPH, THE CONSUMER NOTICED THAT THE STEERING WHEEL AND THE FRONT OF THE VEHICLE VIBRATED. *AK THERE WAS A LOOSENESS AT HIGH SPEEDS ACCOMPANIED BY EXTENSIVE VIBRATION. THE WHEEL IMBALANCE WAS EXCLUDED AFTER SEVERAL RE-BALANCING JOBS. THE SYMPTOMS MATCHED THE STEERING GEAR RECALL# 00V292001. THE DEALER CLAIMED THAT THERE WERE NO OPEN RECALLS AND REFUSED TO INSPECT THE VEHICLE. *SC *JB
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
VEHICLE WAS BEING DRIVE WHEN AUTOMATIC TRANSMISSION FAILED AND REVERTED BACK TO FIRST GEAR. AFTER STOPPING, TURNING OFF ENGINE, AND RESTARTING, VEHICLE WOULD NOT COME OUT OF FIRST GEAR WHEN BEING DRIVEN. VEHICLE WAS SUBSEQUENTLY TOWED TO DEALERSHIP , CARMAN FORD IN NEW CASTLE DE), BUT WAS UNABLE TO DIAGNOSE PROBLEM. DEALERSHIP REPORTED THAT THEY COULD NOT DUPLICATE. VEHICLE WAS PICKED UP BY OWNER AND BEGAN TO DRIVE IT HOME WHEN PROBLEM RE-OCCURRED. VEHICLE IS NOW AT COTTMAN TRANSMISSION IN WEST CHESTER PA WHO DIAGNOSE METAL SHAVINGS IN THE TRANSMISSION WELL (MINUTE FRAGMENTS) THAT MAY OR MAY NOT BE CAUSING THE PROBLEM.*AK
DT: THE CONSUMER STATES THAT APPROXIMATELY A YEAR AGO THE ACCELERATOR PEDAL BEGAN TO STICK IN THE UP POSITION. WHEN HE TRIED TO GO SLOW FROM THE STOP POSITION IT WOULD NOT WORK, CAUSING HIM TO PLACE MORE PRESSURE ON THE PEDAL CAUSING THE VEHICLE TO LURCH. THE CONSUMER TOOK THE VEHICLE TO THE SERVICE DEALER, AND THEY SUGGESTED THAT HE PLACE A FUEL INJECTION CLEANER IN THE AIR FILTER, WHICH HELPED, BUT THE PROBLEM RECURRED. *AK *SC
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
VAN IN PARKING LOT AT WORK CAME OUT INSIDE SIDEWALL BLOWNOUT.GOODYEARDEALERSAID ROAD HAZARD.VAN WAS MOTIONLESS 8HRS.PRO RATED TIRE WE PAID .2ND BLOWOUT TRAVELING MAJOR HIGHWAY (80/94) IN MICHIGAN. LUCKLY NO ONE HURT.4-09-05. AGAIN DEALER SAYS ROAD HAZZARD.DEALER REPRESNTIVE THAT THE TIRES WERE ONLY DEFECTIVE IN MY EYES.TIRES RATED FOR 80,000MILES 1ST BLOWOUT 20,000 2ND 24,000.ASK FOR NEW TIRES AT THEIR EXPENSE,ONTHER PRO RATE WAS THEIR OFFER.I FEEL THESE TIRES ARE UNSAFE DUNLOP P/225/60R16 97TDUNLOP D65 TOU BSL.*AK
OUR VAN ALSO EXPERIENCED MELTED HEADLIGHT SOCKETS FAILURE DUE TO A WEAK SOLDERING FROM THE WIRE TO THE SOCKET. UNBELIEVABLE THAT THIS IS NOT A RECALL. THE DEALER'S PARTS DEPARTMENT PERSON TOLD ME WHEN I ORDERED THE REPLACEMENT SOCKETS THAT THEY SELL LOTS OF THESE SOCKETS. WE HAD INTERMITTENT LIGHTING PROBLEM ON ONE SIDE, THEN THE OTHER, THEN TOTAL FAILURE OF BOPTH HEADLIGHTS. PLEASE REPORT YOUR EXPERIENCE. THIS MUST BECOME A RECALL. I WANTED TO FILE MULTIPLE OTHER PROBLEMS: THE TIRES AFTER COMPLAINING OF WOBBLING IN THE STEERING WHEEL FOR 3 YEARS, THE DEALER SAID THEY ARE OFFERING REPLACEMENT TIRES TO OWNERS WHO COMPLAIN, BUT NOT TO ALL OWNERS, AND THAT WAS NOT A RECALL, I DID NOT KEEP THE BRAND OR MODEL OF THE TIRES THE DEALER REMOVED. WITH THE NEW GOOD YEAR EAGLE TIRES THE VAN DRIVES FINE. THAT SHOULD HAVE BEEN A RECALL. A THIRD: THE LIGHTS AND LED'S OF THE SOUND SYSTEM GO ON AND OFF INTERMITTENTLY.*AK
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
VEHICLE WONDERS AND SHAKES AT HIGHWAY SPEEDS. *AK
LIGHT FEEL AND SIDE TO SIDE STEERING WHEEL WOBBLED ONLY AT LOW SPEEDS 5-15 MPH-PROBLEM IS INTERMITTENT BUT DEALER CONFIRMS PROBLEM, BUT IS MYSTIFIED.*AK
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
TRIED TO SLIGHTLY DEPRESS THE ACCELERATOR TO MOVE UP IN TRAFFIC BUT ACCELERATOR WAS STUCK AND HAD TO APPLY MORE FORCE TO DEPRESS ACCELERATOR CAUSING VEHICLE TO LUNGE FORWARD NEARLY CAUSING A COLLISION WITH THE VEHICLE IN FRONT OF US. REAR PASSENGER SIDE SEAT BELT WILL NOT EXTEND TO ALLOW IT TO BE PUT ON. *TR
COMPLAINING ABOUT A 1999 MERCURY VILLAGER NOT HAVING A LATCH SYSTEM IN THE BACK SEATS. *TR
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
WHILE DRIVING AT VARIOUS SPEEDS THE CONSUMER WOULD HEAR A LOUD NOISE COMING FROM THE BRAKES. WHEN BRAKE PEDAL WAS DEPRESSED IT WOULD GO TO THE FLOOR AND THERE WOULD BE EXTENDED STOPPING DISTANCE. *AK DIFFERENT BRAKE COMPONENTS HAVE BEEN REPLACED SEVERAL TIMES BUT THE BRAKES CONTINUE TO FAIL. THE WINDSHIELD MOLDING FLAPPED WHILE DRIVING. THE DRIVER'S FRONT DOOR RATTLED WHILE DRIVING. THE DEALER LUBED THE WINDOW TRACKS. *NLM
WHEN THE GAS PEDAL WAS PRESSED, THERE WAS A DELAY IN ACCELERATION. THE CONSUMER HAD TO PUMP THE GAS PEDAL TO GET THE VEHICLE TO MOVE. THE DEALER STATED NEW INJECTORS WERE NEEDED. *JB. ALSO THE BLOWER MOTOR FAILED. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
WITHOUT WARNING ACCELERATOR PEDAL STUCK TO THE FLOOR WHILE DRIVING 45 MPH, CAUSING THE CONSUMER TO LOSE CONTROL OF THE VEHICLE AND HIT AN EMBANKMENT. UPON IMPACT, BOTH FRONTAL AIRBAG DID NOT DEPLOY. DRIVER SUSTAINED INJURIES AND WAS TAKEN TO THE HOSPITAL. *AK
WITHOUT WARNING ACCELERATOR PEDAL GOT STUCK THE FLOOR WHILE DRIVING 45-MPH, CAUSING THE CONSUMER TO LOSE CONTROL OF THE VEHICLE AND HIT AN EMBANKMENT. UPON IMPACT, BOTH FRONTAL AIRBAG DID NOT DEPLOY. DRIVER SUSTAINED INJURIES AND WAS TAKEN TO THE HOSPITAL. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
TACHOMETER, TEMPERATURE AND FUEL GAUGE HAVE QUIT. *AK
TACHOMETER/ FUEL GAUGE/ TEMPERATURE GAUGE HAVE QUIT WORKING. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
TL*THE CONTACT OWNS A 1999 MERCURY VILLAGER. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT NOTICED THAT THE TIRE WAS COMPLETELY FLAT. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT AIR WAS LEAKING OUT OF THE STEEL WHEEL. THE DEALER REPLACED THE WHEEL AS A FREE REMEDY. THREE YEARS LATER, WHILE DRIVING APPROXIMATELY 25 MPH, THE FAILURE RECURRED. HE TOOK THE VEHICLE TO A LOCAL TIRE SHOP AND THEY STATED THAT THE TIRE WAS IN GOOD CONDITION, BUT THE STEEL WHEEL WAS CAUSING THE FAILURE. FIVE YEARS LATER, THE FRONT PASSENGER SIDE TIRE FAILED AND THE STEEL WHEEL HAD TO BE REPLACED. THE DRIVING CONDITIONS AND SPEED WERE NOT FACTORS. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 10,000 AND CURRENT MILEAGE WAS 48,000.
THE AIR FILTER FOR ENGINE INTAKE CAN'T BE CHANGED WITHOUT TAKING THE ENTIRE INTAKE MANIFOLD APART. *SLC
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1999 MERCURY VILLAGER. THE CONTACT STATED THAT THE VENTILATION BLOWER WOULD NOT EMIT AIR OR HEAT WHEN THE AIR CONDITIONER OR HEATER WAS ACTIVATED. THE VEHICLE WAS INSPECTED BY THE OWNER AND HE NOTICED THAT THE POWER RESISTOR HAD OVERHEATED AND BURNED AND WOULD NEED REPLACING. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE VIN WAS NOT AVAILABLE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .