Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 1999 Mercury Villager submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 87 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 87, in the owner's own words
WHEN STOPPED AT LIGHT, UPON ACCELERATING WHEN THE LIGHT TURNS GREEN, THE ACCELERATOR IS HARD TO PRESS. IT DOES NOT DEPRESS. YOU HAVE TO EITHER PRESS TOO HARD OR PUMP A FEW TIMES FOR IT TO GET GOING. THIS IS VERY DANGEROUS WHEN YOU ARE TAKING A LEFT TURN ON A SOLID GREEN LIGHT WITHOUT A GREEN ARROW. YOU MAY STALL AND THEN LUNGE FORWARD INTO AN ONCOMING CAR *TR
TRIED TO SLIGHTLY DEPRESS THE ACCELERATOR TO MOVE UP IN TRAFFIC BUT ACCELERATOR WAS STUCK AND HAD TO APPLY MORE FORCE TO DEPRESS ACCELERATOR CAUSING VEHICLE TO LUNGE FORWARD NEARLY CAUSING A COLLISION WITH THE VEHICLE IN FRONT OF US. REAR PASSENGER SIDE SEAT BELT WILL NOT EXTEND TO ALLOW IT TO BE PUT ON. *TR
TL*THE CONTACT OWNS A 1999 MERCURY VILLAGER. WHILE THE CONTACT WAS PULLING INTO A PARKING SPACE THE VEHICLE SUDDENLY SURGED FORWARD WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A POLE. THE CONTACT PREVIOUSLY NOTICED THAT THE VEHICLE WOULD SURGE FORWARD WHENEVER IT CAME TO A STOP. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP. THERE WERE NO PRIOR WARNINGS. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 140,000.
I HAVE A 1999 MERCURY VILLAGER, PERIODICALLY THE GAS PEDAL WILL BE VERY HARD TO PUSH. IT ACTUALLY GOT STUCK ACCELERATING ONCE. I HAVE RESEARCHED THIS ONLINE AND HAVE FOUND MANY MANY COMPLAINTS ABOUT THIS SITUATION. I HAVE FOUND THAT MERCURY HAS RECALLED THE MOUNTAINEER (CAMPAIGN # 00V422000) FOR THIS "EXACT" ISSUE BUT HAS TAKEN NO ACTION WITH THE VILLAGER. I HAVE REPLACED THE WHOLE THROTTLE BODY ONCE, SOON AFTER I PURCHASED THE VAN, BUT AFTER THE WARRANTY HAD EXPIRED. AS I RECALL IT WAS AT A $600 EXPENSE TO ME. I WOULD LIKE TO KNOW WHAT IS BEING DONE ABOUT THIS ISSUE. THANK YOU. *TR
THE 1999 THROUGH 2000 MERCURY VILLAGER VANS HAVE A DEFECTIVE THROTTLE BODY ASSEMBLY. MY GAS PETAL STARTED STICKING ON MY VILLAGER VAN LATE LAST YEAR. I FINALLY HAD THE THROTTLE BODY ASSEMBLY CLEANED AND THROTTLE CONTROL SENSOR REPLACED IN JANUARY, AFTER SEVERAL FAILED ATTEMPTS BY THE MERCURY DEALERSHIP TO RECTIFY THIS PROBLEM. I HAD ANOTHER MECHANIC REPLACE THE FAILED THROTTLE BODY CONTROL SENSOR (IN MAY)AFTER ONLY 4 MONTHS (PART WAS GUARANTEED FOR 12 MONTHS) AND THE THROTTLE BODY WAS OK FOR A SHORT PERIOD OF TIME AND NOW IT'S STICKING AND THE GAS PETAL IS HARD TO DEPRESS. IT IS A MAJOR ACCIDENT HAZARD BECAUSE YOU NEED TO KNOW THAT YOU CAN PULL OUT SAFELY FROM AN INTERSECTION OR ACCELERATE WHEN ENTERING A RAMP ON THE INTERSTATE. WITH THIS PROBLEM YOU HAVE TO PRESS THE GAS PETAL HARDER THAN NORMAL AND THEN YOU FEEL LIKE YOU ARE GETTING WHIPLASH BECAUSE THE PETAL WILL UNSTICK AND YOU SHOOT FORWARD. OUR CAR HAD A CHECK ENGINE LIGHT THAT CAME ON AND IT WAS ALSO ASSOCIATED WITH THIS PROBLEM. FROM THE CONTENTS OF THIS ARTICLE, I BELIEVE THAT MERCURY AND NISSAN ARE COMPLETELY AWARE THIS DANGER. HTTP://WWW.ENQUIRER.COM/EDITIONS/2004/08/20/BIZ_VILLAGERSUIT20.HTML PLEASE INVESTIGATE THIS ISSUE AND FORCE MERCURY & NISSAN TO RECALL ALL OF THESE VEHICLES AND AGREE TO REPLACE THE THROTTLE BODY ASSEMBLY FREE OF CHARGE. WHEN YOU HAVE TAKEN CARE OF YOUR VEHICLE MAINTENANCE WISE AND THE MANUFACTURER KNOWS THERE IS A SAFETY PROBLEM AND DOES NOTHING, THEN THEY SHOULD BEAR THE BRUNT OF THEIR FAULTY DESIGN AND BE LIABLE FOR ANY INJURIES OR DEATHS ASSOCIATED WITH THIS ISSUE. MORE LINKS BELOW HTTP://WWW.ALLWORLDAUTO.COM/COMMENTS/MERCURY_VILLAGER_COMMENTS_AND_COMPLAINTS_101-573-1.HTML. *TR
1999 MERCURY VILLAGER ESTATE MINI-VAN. PURCHASED NEW IN 1999. OWNED BRIEFLY WHEN GAS PEDAL STUCK, BUT IF KICKED DOWN ON RELEASED. OF COURSE, THE VEHICLE WOULD JUMP FORWARD FROM THE HARD KICK ON THE ACCELERATOR. THE PROBLEM WAS CORRECTED BY REPLACING THE THROTTLE BODY...ONLY FOR A SHORT TIME THOUGH. WHEN IT HAPPENED AGAIN AFTER THE MANUFACTURER'S WARRANTY PERIOD A QUICK 20 MINUTE CLEANING OF THE INSIDE OF THE THROTTLE BODY FIXED THE PROBLEM...AGAIN FOR A WHILE. THIS STICKING OR THE THROTTLE MOST OFTEN CAUSES A DELAY IN THE FORWARD MOTION OF THE VEHICLE; HOWEVER, IT HAS ALSO OCCURRED WHEN I WAS TRYING TO STOP AND IN ORDER NOT TO RUN INTO ANOTHER STOPPED VEHICLE THE IGNITION HAD TO BE TURNED OFF OR PLACED IN NEUTRAL. I THOUGHT OF REPORTING THIS WHEN I SAW ON A MERCURY BLOG PAGE THAT MANY OTHERS HAVE EXPERIENCED THIS SAME PROBLEM. *TR
PURCHASED VEHICLE ONE WEEK AGO, SINCE THEN WHENEVER I AM GOING FROM PARK TO DRIVE THE VEHICLE ACCELERATES ON ITS OWN REVVING THE ENGINE AT 5,000 RPMS MAKING IT VERY HARD TO STOP VEHICLE WHILE APPLYING THE BRAKES. YOU HAVE TO SHUT VEHICLE OFF AND THEN PUT IT IN PARK, THEN TRY IT AGAIN. SOMETIMES IT WORKS AND OTHER TIMES ITS WORSE!!! THIS VEHICLE IS VERY UNSAFE AND SHOULD BE TAKEN OFF THE STREETS, OR FIXED PROPERLY BY THE MANUFACTURER!!! I AM VERY SCARED TO DRIVE THIS VEHICLE WITH MY KIDS IN IT, FOR WE MIGHT HAVE AN ACCIDENT. THIS HAS HAPPENED EVERYDAY SINCE WE PURCHASED THIS VEHICLE!!!! *TR
GAS PEDAL GETTING STUCK. ALMOST HITTING A PEDESTRIAN. TOOK IT TO DEALER. DEALER MECHANIC CLEANS THE THROTTLE BODY IT WORKS FOR FEW DAYS BUT THE PROBLEM KEEPS RECURRING. *JB
ACCELERATOR PEDAL FREQUENTLY STICKS IN UP-POSITION ON 1999 MERCURY VILLAGER; MOSTLY WHEN VEHICLE IS STOPPED. PROBLEM HAS BEEN ONGOING SINCE PURCHASE TWO YEARS AGO. *NM
1999 MERCURY VILLAGER- GAS PEDAL STICKS. CAR ALSO SMELLS LIKE ROTTEN EGGS AFTER IT HAS WARMED UP. SOMETIMES THE SMELL GOES AWAY. *JB
DT*: THE CONTACT STATED THE ACCELERATOR PEDAL STICKS. THE PEDAL MUST BE DEPRESSED HARD IN ORDER TO RELEASE. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE FIRST TWO TIMES THE DEALER WAS UNABLE TO LOCATE THE SOURCE OF THE PROBLEM. THE LAST TIME THE DEALER DETERMINED THE THROTTLE NEEDED TO BE REPLACED.
THE THROTTLE STICKS IN THE CLOSED POSITION, REQUIRING AN INORDINATE AMOUNT OF FORCE ON THE ACCELERATOR PEDAL TO OPEN THE THROTTLE. ONCE SUFFICIENT FORCE IS APPLIED TO OVERCOME THE RESISTANCE, THE VEHICLE WILL LUNGE FORWARD UNEXPECTEDLY, AND HAS THE POTENTIAL TO CAUSE DAMAGE OR INJURY. THIS PROBLEM HAS SUPPOSEDLY BEEN CORRECTED BY THE DEALER CLEANING THE THROTTLE BODY ASSEMBLY, AT MY EXPENSE. HOWEVER, BASED ON THE REPORTS FROM OTHER COMPLAINANTS, THE PROBLEM IS LIKELY TO RECUR AND BE A CONTINUAL HAZARD. *JB
ALMOST EVERY TIME I DRIVE THE VAN, THE ACCELERATOR HAS AT LEAST ONCE INCIDENT WHEN IT IS NON-RESPONSIVE. I HAVE TO HIT THE ACCELERATOR WITH MY FOOT HARD TO GET THE CAR TO MOVE. IF THE CAR DOES RESPOND THEN WE ACCELERATE RAPIDLY. SOMETIMES IT TAKES MORE THAN ONE DEPRESSION ON THE ACCELERATOR TO GET ACTION. IF A CAR IS COMING TOWARD ME I CANNOT RAPIDLY AVOID AN ACCIDENT. I CANNOT DEPEND ON THE CAR TO PERFORM. THIS IS A DEFINITE HAZZARD WHICH NEEDS TO BE ADDRESSED BY THE MANUFACTURER. THIS IS A 1999 MERCURY VILLAGER VAN.
A FEW WEEKS LATER, AFTER PURCHASING MY CAR. I TOOK IT TO THE DEALERSHIP COMPLAINING ABOUT MY ACCELARATOR PEDAL GETTING STUCK. THEIR RESPONSE, WAS THEY COULD NOT FIND A PROBLEM. THIS WILL BE THE 4 YEAR WITH THIS PROBLEM.
1999 MERCURY VILLAGER PROBLEMS WITH ACCELERATOR STICKING. ***NO ANSWER REQUIRED***. *MR THE DEALER DETERMINED THAT CARBON BUILD UP ON THE THROTTLE BODY CAUSED THE ACCELERATOR TO STICK. *NM
THE ACCELERATOR STICKS; EXCESS PRESSURE IS REQUIRED WHEN STARTING FROM STOP, CAUSING VEHICLE TO LUNGE FORWARD. DEALER SAID NEW THROTTLE ASSEMBLY NEEDED.*AK
ACCELERATOR STICKS. THIS IS THE 2ND TIME WE HAVE ENCOUNTERED THIS PROBLEM. THE FIRST TIME WAS WITHIN THE 36K WARRANTY AND HAD IT COVERED. CANNOT REMEMBER IF THEY REPLACED THROTTLE BODY OR JUST CLEANED. IT OCCURRED AGAIN .. THIS TIME @ 80K. I HAD THEM REPLACE THE THROTTLE BODY (DEALER RECOMMENDATION FOR $459.82). I HAVE OWNED A TOTAL OF 4 VILLAGERS AND THIS IS THE FIRST TIME I HAVE EVER ENCOUNTERED ANYTHING LIKE THIS. IT IS A HAZARD BECAUSE YOU HAVE TO TAP THE PEDAL HARD TO GET IT TO GO. WHEN TAPPING HARD THERE IS THE POSSIBILITY OF HITTING ANOTHER CAR. AS FAR AS I AM CONCERNED THIS IS A DANGER. I NOTICE THAT MANY PEOPLE HAVE COMPLAINED ABOUT THIS SAME ISSUE. I CANNOT UNDERSTAND WHY FORD MOTOR IS NOT COMING UP WITH A SOLUTION OR COVERING THE COST ON THIS ISSUE? *JB
GAS PEDAL STICKS. YOU HAVE TO ACTUALLY STOMP ON THE ACCELERATOR TO GET IT TO MOVE. HAS DONE THIS SINCE I HAVE OWNED THE VEHICLE. DEALER HAS CLEANED THROTTLE CABLE 3 TIMES. INDICATES IT NEEDS NEW THROTTLE ASSEMBLY. TECHS WERE ADVISED (PER MY DEALER) FROM FORD TO ONLY CLEAN THROTTLE ASSEMBLY WHEN CONSUMER COMPLAINED. NOW AFTER MANY MILES AND NO WARRANTY THEY SUGGEST CHANGING THE COMPLETE ASSEMBLY AT MY COST. I UNDERSTAND THAT OHIO RESIDENTS HAVE A CLASS ACTION SUIT FOR THIS. HOW DO ALL OTHER OWNERS OF THESE VEHICLES FROM OTHER STATES PARTICPATE IN MAKING THE MANUFACTURER RESPONSIBLE FOR THIS DEFECT?
WHILE ACCELERATING THE VEHICLE VIBRATED THEN JERKED ON IT'S OWN. THE CONSUMER HAD TAKE THE VEHICLE TO THE DEALER FOR INSPECTION, AND THE MECHANIC DETERMINED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE CONSUMER THEN INFORMED THE MECHANIC THAT THIS PROBLEM OCCURRED MORE THAN ONCE AND HAD NOT BEEN RESOLVED. *AK *SC
THE ACCELERATOR PEDAL STICKS WHEN AT A STOP SIGN / TRAFFIC LIGHT OR COASTING IN TRAFFIC. I MUST PUSH VERY HARD ON THE PEDAL FOR THE ACCELERATOR TO MOVE. THIS HAPPENS SEVERAL TIMES A DAY. I FEEL THIS IS A SAFETY ISSUE. I FEEL LIKE I COULD POSSIBLY REAR END ANOTHER VEHICLE OR POSSIBLY BE REAR ENDED MYSELF. THIS PROBLEM MAKES THE VEHICLE HARD TO DRIVE. *NM
WHILE STOPPING AT A LIGHT AND ATTEMPTING TO ACCELERATE GAS PEDAL STUCK. AS A RESULT, VEHICLE SURGED FORWARD AND THE TIRES SPUN OUT. *AK THIS PROBLEM HAS OCCURRED REPEATEDLY SINCE ABOUT 40K MILES, CURRENTLY AT 82K MILES, THIS WOULD OCCUR AT LEAST ONE IN FIVE TIMES THE ACCELERATOR PEDAL WAS DEPRESSED. *SC
GAS PEDAL ON MERCURY VILLAGER DOES NOT ALWAYS RESPOND AND WHEN IT DOES IT DOES SO RAPIDLY/HAS BEEN FIXED TWICE BY DEALER/DEALER STATES THAT IT IS A DESIGN FLAW AND WITHOUT REPLACEMENT OF CARB THERE IS NO CURE.
WHILE DRIVING THE ACCELERATOR PEDAL STUCK. THE DEALERSHIP WAS NOTIFIED BUT DID NOT RESOLVE THE PROBLEM. *AK *NM
WHILE DRIVING, THE ACCELERATOR PEDAL BECAME STUCK. *AK THE CONSUMER HAD TO STOMP ON THE ACCELERATOR CAUSING THE VEHICLE TO JUMP FORWARD. *TC *JB
ACCELERATOR PEDAL STICKS. HAD THE THROTTLE ASSEMBLEY REPLACED IN 2001 AND NOW IT'S DOING THE SAME THING AGAIN.*AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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